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((Many people talking at once.)) <br />Ms. Hearn: She's trying to ... when we came to that last meeting she had that list and <br />gave us the report and everything. <br />Mr. Dangerfield: And everything was taken care of on the report. <br />Ms. Cherry: Ok then it's all over. <br />Mr. Dangerfield: I'm just saying come on now we just talking. <br />Ms. Hearn: Let me clarify something. I heard you say something "spinning your <br />wheels "; "spinning your wheels ", let me clarify that, to me "spinning your wheels" is that <br />you are not the tenant, they are the tenant and if you read that book it will specifically tell <br />you that they have to come up here, go up to the front, fill out a work order, then it's <br />given to different people — maintenance- then maintenance take care of it and then sign <br />off of it or however they go and then she follow up/back up on that. That's her job <br />specifically. You got that book when that lady came... <br />Ms. Cherry: ...book... <br />Ms. Hearn: It is in the book. <br />Ms. Cherry: What is it in the book that says... <br />Ms. Hearn: It's the policy and procedure... <br />Ms. Cherry: I have that. <br />Ms. Hearn: You have to read that book and it goes through there telling you steps. <br />Ms. Cherry: I've read the policy and procedure <br />Ms. Hearn: Right. <br />Ms. Cherry: What I'm saying is it does not state in the policy and procedure that if <br />somebody else points out the mold you can't do anything about it. It does not say that. <br />Mr. Savage: It does not say that. If you point out the mold, if those people show you <br />the mold, and I mentioned this the last meeting you were at, then why would you not tell <br />them why don't we go up here and file a report on that, we need to complain about that? <br />Ms. Cherry: OK when we discussed it, here's the letter, yall told me to go from door to <br />door, well I said I would, because and the reason I said that is because Ms. Ruthart didn't <br />know where the mold was and so tell us where the mold is Ms. Cherry, so I said I tell you <br />what I would do, I will go door to door and talk to them and ask them if they have some <br />mold in their apartment and I will make a report and turn it in. So that would be pointless <br />if only the tenants can come and discuss it and I can't, you know. Which was what was <br />stated you know. You've got the recording and you know what was said and ... <br />Mr. Dangerfield: You can get the tenant and you both can come up here and have a <br />one on one meeting and they can say what they say ... <br />Ms. Cherry: Do you know how difficult that would... some of them don't want to <br />complain and some of them are scared to complain, <br />Mr. Dangerfield: Why? <br />Ms. Cherry: I already discussed that in one of the meetings. <br />Mr. Dangerfield: How are they gonna know about it? <br />Ms. Hearn: That man is not here anymore, we have a new director. <br />Ms. Cherry: How do you know who retaliates against who if you're not that person and <br />you're not there and you're scared. You can't say what somebody won't do and it might <br />not even be real but if somebody has a fear of it, it's real to them. <br />Mr. Dangerfield: If they are scared of whatchacallit, he's no longer on the staff. <br />Ms. Cherry: OK, But at the time, he was doing no wrong. At the time... <br />Mr. Dangerfield: I didn't say he was doing no wrong... <br />Ms. Cherry: I made several complaints about him. <br />Mr. Dangerfield: Well then it was taken care of. <br />Ms. Cherry: OK <br />0 <br />