09/15/2015 MINUTES - Laserfiche WebLink

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Mr. Savage: What about pre -tenant inspections? Do you have anything for them to walk around the same inspection? Elizabeth Brooks: Upon move in, they go with the inspector to the unit and walk through the unit with him. We are now, thanks to reading all the policies, we are having LD print the inspection and have the tenant sign that and give the tenant an actual copy of the inspection. In the past they have had to sign it but we never gave them a copy. Mr. Savage: That's their time to call out. Elizabeth Brooks: Yes, that's their time to say "hey that's not fixed" or "this is not acceptable ". There are a lot of times that LD comes back from a move in inspection and puts in a work order of anything that he finds that needs to be repaired. That's also the tenant's time to voice complaints. Veronica can attest to this, when the tenant's are doing their move in briefing, all they want is their keys. They don't want to listen to our hour long briefing, they just want their keys. Tenants will come in two months down the road and say that stuff was messed up when they moved in. We will pull their move in inspection and there will be nothing on there and they signed off on it. I didn't do the inspection so I don't know. Whoever did the inspection and the tenant are the only two that are in there. If they both signed off on it then we have to believe that was the case. Now we are giving them a copy of it and they need to voice their opinion about whether the apartment is messed up or not at move in. We are trying to address that to them that this is your time to say this needs to be fixed or not fixed. Ms. Cherry: And I understand that, I really do but I think it's both sides you know. If your inspecting an apartment, unfortunately the housing authority do they own, ya know what can you do? If you see it you should fix it whether they say they saw it or not. Elizabeth Brooks: Right, but I'm saying on the documentation as far as if our inspector saw it or not like the mold in that apartment; I would hope and pray that they would fix it. Benny, if you saw that like that you would send someone to fix it. Ms. Cherry: But now, like I said this is an ongoing problem. Here's a copy of the report and I didn't make this up. Elizabeth Brooks: No maam. Ms. Cherry: I know that there have been complaints about the mold. There was a new article about the mold one time and Denny Head said I work for my living and yall should be happy to just have anything. That's not the attitude that should be taken. This mold has to be taken care of. Regardless of whether the tenant says I like the color or I'm ok with it, you know. Elizabeth Brooks: I understand. Benny Goforth: The question is what causes mold. It doesn't just start by itself. It caused by blankets over windows, air down real low, windows opened, and humidity and other factors. It's not one thing and it's not one person. n.