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<br />I <br />I <br /> <br />, I <br /> <br />u. that the Public Agency will not be monetarily liable for any costs <br />incurred for items that are covered by warranty, or the direct result of an <br />incident over which they have not control (i.e., lightning, water as a <br />result of flooding, power failure, etc.); <br /> <br />v. to reimburse ATCOG and/or the Commission for any damage to 9-1-1 <br />equipment caused by intentional misconduct, abuse, misuse or <br />negligence by PSAP employees, not including ordinary wear and tear or <br />day-te-day use of equipment; <br /> <br />w. PSAP personnel are responsible for reporting, to the appropriate party, <br />any hardware or software problems as soon as the problem is first <br />detected. The PSAP shall maintain a log of outages reported and the <br />resolution of same; <br /> <br />X. ATCOG is required by the CSEC to perform on-site monitoring of the <br />PSAP monthly for proper use and operations of 9-1-1 equipment in <br />compliance with applicable law, and the Public Agency agrees to <br />cooperate fully with such on-site monitoring. Additionally, the PSAP <br />shall compile the following information and submit to ATCOG monthly: <br /> <br />· Total 9-1-1 calls answered per month; <br />. Total Wireline calls answered per month; <br />. Total Wireless 9-1-1 calls answered per month; <br />· Average 9-1-1 call duration; and <br />. Outage of 9-1-1 service (type and duration) <br /> <br />y. consistent with UGMS and applicable law, the Public Agency will <br />maintain adequate fiscal records and supporting documentation of any <br />9-1-1 funds distributed to said public agency and any 9-1-1 funds spent <br />by such Public Agency for 9-1-1 service. These records shall be <br />retained a minimum of two years; <br /> <br />z. that ATCOG and/or the Commission may withhold, decrease, or seek <br />reimbursement of 9-1-1 funds in the event that those 9-1-1 funds were <br />used in noncompliance with applicable law; <br /> <br />aa. that Public Agency and/or PSAP shall return or reimburse ATCOG <br />and/or the Commission, as applicable, any 9-1-1 funds used in <br />noncompliance with applicable law; and such return or reimbursement <br />of 9-1-1 funds to ATCOG and/or the Commission, as applicable, shall <br />be made by the Public Agency or PSAP within 60 days after demand by <br />ATCOG, unless an alternative repayment plan is approved by ATCOG <br />and the Commission. <br /> <br />,I <br /> <br />1 <br />