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<br />1.07 Purchaser shall designate in writing a contact person who will be empowered to act on behalf <br />of Purchaser with regard to the terms of the Agreement and with whom Contractor can <br />coordinate and resolve all questions arising in the course of administration. <br /> <br />SEcrION TWO <br />OBLIGATION OF CONTRAcrOR <br /> <br />2.01 Contractor shall administer Purchaser's Benefit Program in accordance with the benefit plan <br />description provided and the administrative practices and procedures established. <br /> <br />2.02 Contractor shall providc or arrange for suitable facilities, equipment and personnel necessary <br />for proper administration of the Benefit Program. <br /> <br />2.03 Contractor shall, upon request, assist Purchaser in establishing appropriate banking <br />arrangements for program administration. <br /> <br />2.04 Contractor shall provide standard administrative materials, including enrollment forms, <br />participant and provider claim forms and two identification cards for each participant in the <br />Benefit Program on the Effective Date of the Plan. The cost of reprinting additional <br />identification cards shall be the obligation of the Purchaser. <br /> <br />2.05 Contractor shall, upon request, assist Purchaser in incorporating the Benefit Program <br />description and design into a plan document and booklet for Participants. The Contractor <br />will provide one benefit booklet per participant enrolled in the Benefit Program on the <br />Effective Date of the Plan. The cost of reprinting additional benefit booklets shall be the <br />obligation of the Purchaser. <br /> <br />2.06 Contractor shall supply the initial check stock, thereafter the cost of additional checks shall <br />be the obligation of the Purchaser. <br /> <br />2.07 Contractor shall provide claims proccssing services to include: <br /> <br />a. Review and validation of all claims submitted for payment; <br /> <br />b. Determination of benefits in accordance with the specification of the Benefit <br />Program; <br /> <br />c. Coordination of benefits with other plans, where appropriate; <br /> <br />d. Preparation and mailing of explanation of benefit forms; and <br /> <br />e. Preparation and mailing of claim drafts drawn on Purchaser's bank account as <br />provided in Section Six herein. <br /> <br />2.08 Contractor shall establish liaison with Purchaser's designee, providers and Participants, as <br />required, to obtain and follow-up on additional service information, to verify eligibility of <br />Participants and to assist in resolving claims problems. <br /> <br />2 <br />