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<br />GENERAL REQUIREMENTS FOR THE <br />COLLECTING OF CUSTOMERS' BILLS <br /> <br />COLLECTION OF NET AMOUNT OF BILL FOR GAS SERVICE: <br />Accept payment, including balance in arrears, when date <br />of payments is within discount period as shown on bill. <br />Collector shall indicate net amount was paid. <br /> <br />COLLECTION OF GROSS AMOUNT OF BILL FOR GAS SERVICE: <br />Accept payment, including any balance in arrears, after <br />the expiration of discount period. Collector shall <br />indicate gross amount was paid. <br /> <br />COLLECTION OF BILLS FOR MERCHANDISE, DEPOSITS, SERVICE <br />CHARGES, PREVIOUS SERVICE, PROJECT HAP'N: <br />Accept payment of the above items. Advance payments on <br />merchandise accounts may be accepted, in which event the <br />proper coupons should be detached and included with <br />collection (if available). <br /> <br />CUSTOMER CHECKS: <br />On checks, drafts or money orders received and made <br />payable to Lone Star Gas Company for amount due for <br />gas service bills and/or merchandise payments, Collector <br />should insert in lower left-hand corner of each check, <br />draft or money order the account number shown on the <br />bill in order to identify as in payment of a certain <br />account. Company will not accept two-party checks. <br /> <br />RECEIPTING CUSTOMER BILLS: <br />When receiving payment of any bill, Collector will stamp <br />both sections of bill with "Paid" stamp furnished by the <br />Company. The receipt section (lower portion of bill) <br />shall b,e returned to customer and the stub section <br />(upper portion of bill) shall be retained by Collector <br />for balancing collections and forwarding to Company at <br />designated location. Collector shall take every <br />precaution to change date of "Paid" stamp at the <br />beginning of each business day, and to keep stamp in a <br />secure location. A payment transaction will be <br />available for customers who do not have part or all of <br />their bill or merchandise coupon. <br /> <br />POSTAGE USED IN MAILING: <br />The company will provide postage paid envelopes. <br /> <br />REPORTING AND RECORD KEEPING: <br />Collector will record customer name, account number, and <br />amount paid for each transaction on the form provided <br />and will submit daily to Lone Star Gas with the <br />collections. <br /> <br />FACILITIES: <br />Lone Star Gas, at their option, may provide a sign or <br />signs at Collector's premises to properly direct and <br />inform customers. <br /> <br />ADVERTl SING: <br /> <br />... L-L~_ ____~____..... T___ C".....__ f"__ _L_1' <br />