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Appendix A <br />Baker Tilly Virchow Krause, LLP <br />Standard Business Terms <br />These Standard Business Terms ("Terms') govern the services provided by Baker Tilly Virchow Krause, LLP ("Baker Tilly", 'We", "us" or "our") set forth in the <br />Agreement for Services to which these Terms are attached (the "Services"). These Terms, together with the Agreement for Services to which they are <br />attached, constitute the entire understanding and agreement between the client identified on such Agreement for Services (the "Client") and Baker Tilly with <br />respect to the Services described in the Agreement for Services (collectively, the Agreement for Services and these Terms are referred to as the <br />"Agreement") and supersede and incorporate all prior or contemporaneous representations, understandings or agreements, and may not be modified or <br />amended except by an agreement in writing signed between the parties hereto. If there is a conflict between these Terms and the terms of the Agreement <br />for Services, these Terms shall govern. <br />Section 1. Confidentiality <br />With respect to this Agreement and any information supplied in <br />connection with this Agreement and designated by the disclosing party <br />(the "Disclosing Party") as "Confidential Information" either by marking it <br />as "confidential" prior to disclosure to the receiving party (the "Recipient") <br />or, if such information is disclosed orally or by inspection, then by <br />indicating to the Recipient that the information is confidential at the time <br />of disclosure and confirming in writing to the Recipient, the confidential <br />nature of the information within ten (10) business days of such <br />disclosure, the Recipient agrees to: (i) protect the Confidential <br />Information in the same manner in which it protects its confidential <br />information of like importance, but in no case using less than reasonable <br />care; (ii) use the Confidential Information only to perform its obligations <br />under this Agreement; and (iii) reproduce Confidential Information only <br />as required to perform its obligations under this Agreement. This section <br />shall not apply to information which is (A) publicly known, (B) already <br />known to the recipient; (C) disclosed to a third party without restriction; <br />(D) independently developed; or (E) disclosed pursuant to legal <br />requirement or order, including but not limited to an open records ruling <br />by the Texas Office of the Attorney General, or as is required by <br />regulations or professional standards governing the Services performed. <br />Subject to the foregoing, Baker Tilly may disclose Client's Confidential <br />Information to its subcontractors and subsidiaries. <br />Section 2. Deliverables <br />(a) Materials specifically prepared by Baker Tilly for Client as a <br />deliverable under a Statement of Work (each a "Deliverable") may, when <br />fully paid for by Client, be used, copied, distributed internally, and <br />modified by Client but solely for its internal business purposes. Client <br />shall not, without Baker Tilly's prior written consent, disclose to a third <br />party, publicly quote or make reference to the Deliverables. Baker Tilly <br />shall retain all right, title and interest in and to: (i) the Deliverables, <br />including but not limited to, all patent, copyright, trademark and other <br />intellectual property rights therein; and (ii) all methodologies, processes, <br />techniques, ideas, concepts, trade secrets and know-how embodied in <br />the Deliverables or that Baker Tilly may develop or supply in connection <br />with this Agreement (the "Baker Tilly Knowledge"). Subject to the <br />confidentiality restrictions contained in Section 1, Baker Tilly may use the <br />Deliverables and the Baker Tilly Knowledge for any purpose. <br />(b) The documentation for this engagement, including the workpapers, is <br />not part of the Deliverables, is the property of Baker Tilly and constitutes <br />confidential information. We may have a responsibility to retain the <br />documentation for a period of time sufficient to satisfy any applicable <br />legal or regulatory requirements for records retention. If we are required <br />by law, regulation or professional standards to make certain <br />documentation available to Regulators, Client hereby authorizes us to do <br />so. <br />Section 3. Acceptance <br />Client shall accept Deliverables which (i) substantially conform to the <br />specifications in the Statement of Work or (ii) where applicable, <br />successfully complete the mutually agreed to acceptance test plan <br />described in the Statement of Work. Client will promptly give Baker Tilly <br />written notification of any non-conformance of the Deliverables with such <br />requirements ("Non-conformance") within thirty (30) days following <br />delivery of such Deliverables, and Baker Tilly shall have a reasonable <br />period of time, based on the severity and complexity of the Non- <br />conformance, to correct the Non-conformance so that the Deliverables <br />substantially conform to the specifications. If Client uses the Deliverable <br />before acceptance, fails to promptly notify Baker Tilly of any Non- <br />conformance within such 30 -day period, or delays the beginning of <br />acceptance testing more than five (5) business days past the agreed <br />upon date for the start of such acceptance testing as specified or <br />Consulting Terms Page 4 of 6 <br />otherwise determined under the Statement of Work, then the Deliverable <br />shall be deemed irrevocably accepted by the Client. <br />Section 4. Standards of Performance <br />Baker Tilly shall perform its Services in conformity with the terms <br />expressly set forth in this Agreement. Accordingly, our Services shall be <br />evaluated on our substantial conformance with such terms and <br />standards. Client acknowledges that the Services will involve the <br />participation and cooperation of management and others of Client. <br />Unless required by professional standards or Client and Baker Tilly <br />otherwise agree in writing, Baker Tilly shall have no responsibility to <br />update any of its work after its completion. <br />Section 5. Warranty <br />(a) Each party represents and warrants to the other that it has full power <br />and authority to enter into and perform this Agreement and any <br />Statement of Work entered into pursuant hereto and the person signing <br />this Agreement or such Statement of Work on behalf of each party <br />hereto has been properly authorized and empowered to enter into this <br />Agreement. <br />(b) Client warrants that it has the legal right and authority, and will <br />continue to have the legal right and authority during the term of this <br />Agreement, to operate, configure, provide, place, install, upgrade, add, <br />maintain and repair (and authorize Baker Tilly to do any of the foregoing <br />to the extent the same are included in the Services) the hardware, <br />software and data that comprises any of Client's information technology <br />system upon which or related to which Baker Tilly provides Services <br />under this Agreement. <br />(c) Baker Tilly warrants that any Services that it provides to Client under <br />this Agreement and any Statement of Work will be performed in <br />accordance with generally accepted industry standards of care and <br />competence. Client's sole and exclusive remedy for a breach of Baker <br />Tilly's warranty will be for Baker Tilly, in its sole discretion, to either: (i) <br />use its reasonable commercial efforts to re -perform or correct the <br />Services, or (ii) refund the fee Client paid for the Services that are in <br />breach of Baker Tilly's warranty. Client must make a claim for breach of <br />warranty in writing within ninety (90) days of the date that the Services <br />that do not comply with Baker Tilly's warranty are performed. This <br />warranty is voided in the event that Client makes alterations to the <br />Services provided by Baker Tilly or to the environment in which the <br />Services are used (including the physical, network and systems <br />environments) that are not authorized in writing by Baker Tilly. If Client <br />does not notify Baker Tilly of a breach of Baker Tilly's warranty during <br />that 90 -day period, Client will be deemed to have irrevocably accepted <br />the Services. <br />(d) Baker Tilly does not warrant any third -party product (each, a <br />"Product"). All Products are provided to Client by Baker Tilly "AS IS." <br />Baker Tilly will, to the extent it is allowed to by its vendors, pass through <br />any warranties and indemnifications provided by the manufacturer of the <br />Product. Client, recognizing that Baker Tilly is not the manufacturer of <br />any Product, expressly waives any claim that Client may have against <br />Baker Tilly based upon any product liability or infringement or alleged <br />infringement of any patent, copyright, trade secret or other intellectual <br />property right (each a "Claim") with respect to any Product and also <br />waives any right to indemnification from Baker Tilly against any such <br />Claim made against Client by another. Client acknowledges that no <br />employee of Baker Tilly or any other party is authorized to make any <br />representation or warranty on behalf of Baker Tilly that is not in this <br />Agreement. <br />(e) This section 5 is Baker Tilly's only warranty concerning the services <br />and any deliverable, and is made expressly in lieu of all other warranties <br />and representations, express or implied, including any implied warranties <br />Rev.Oct.2016 <br />