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07 - Software Service Agreement
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07 - Software Service Agreement
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d. Allows creation of an alert from the available system events from smart points and assign to a group. <br />e. Monitors the systems meters for events. When an event is triggered, all users in the group will be notified. <br />C. Integration of Sensus Analytics. Sensus shall provide integration support services to Customer only to the extent specifically provided below: <br />I. Sensus shall provide Customer with a simple flat file specification known as VFlex for the integration of the Customer's back office system to the Sensus <br />Analytics modules. The VFlex shall contain the following types of information: Device ids, end users in the system, end user status, end user account <br />information, end user name, and other end user details. This flat file may be delimited orfixed width. Customershall produce this file and transmit it to the <br />FTP location designated by Sensus. When sent to the Sensus FTP servers, this file exchange will enable the system to become operational with the <br />Customer's systems. Customer shall produce this file and transmit it to the FTP location designated by Sensus. Sensus will provide reasonable support <br />to explain to Customer the required vs. optional fields that are in the specification, testing and validation of the file format and content. <br />ii. In scopeand included integration efforts: kick-off meeting to engage all required parties, mapping the Customer's fields to the VFlex specification, validation <br />of expected output, and a two (2) hour system review of Sensus Analytics application and integration with the Customer's system (conducted remotely). <br />iii. Out of scope and subject to additional charges will be the transformation of data where business logic including code must be written to modify the field <br />content or format of the data to meet the VFlex specification. <br />iv. Sensus' integration services consist of four (4) hours of assistance (remote or on-site, as determined by Sensus). If additional time is needed to complete <br />the integration efforts, Sensus shall invoice Customer for additional fees on an actual time and materials basis, <br />v. If an item is not listed in subparagraphs (i) or (ii) above, such item is excluded from the integration of Sensus Analytics Support and is subject <br />to additional pricing. <br />vi. Data Import. The Sensus Analytics Application contains adapters for the import of data from; (a) Customer's FlexNet System; and/or (b) AutoRead <br />application for handheld and drive by systems, as applicable. <br />vii. Customer Acknowledgements. <br />a. Customer acknowledges that the Sensus Analytics Application provides up to fifty (50) user logins for Customer's use. <br />b. Customer acknowledges and agrees the Sensus Analytics Application is based upon the actual number of End Users within Customer's Service <br />Territory. Pricing may increase if Customer's Service Territory or actual number of End Users expands. <br />c. Customer acknowledges that all data related to the Sensus Analytics Applications is geographically hosted within the United States of America. <br />Customer accepts the geographic location of such hosting, and indemnifies Sensus for any claims resulting therefrom. <br />d. Customer acknowledges and agrees that the Intellectual Property provisions of this Agreement apply in all respects to Customer's access to and <br />use of the Sensus Analytics Applications. <br />e. Customer is responsible for validating the data analyzed by the Sensus Analytics Applications. Sensus makes no promises of improving Customer's <br />operations or saving Customer money, nor is Sensus liable for any damages resulting from decisions made by Customer related to Customers use <br />of Sensus Analytics. <br />Third Party Software. <br />A. RedHat Linux.lf Sensus is providing Customer with a license to use RedHat Linux Software, Customer agrees to the following: <br />By entering into this Agreement, Customer agrees to abide by and to be legally bound by the terms and conditions of the Red Hat End User License Agreements <br />identified below, each of which are incorporated into this Agreement by reference and are available at the websites identified below. Please read the Red Hat <br />End User License Agreements and incorporated references carefully. <br />Subscription: End User License Agreement: <br />Red Hat Enterprise Linux hftp://www.redhat.conVlicenses/rhel_rha_eula.htmi <br />JBoss Enterprise Middleware http://www.redhat.com/licensesfboss_eula.html <br />Confidential I Page 10 of 12 <br />
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