11 - EMS Director - Appointment of Russell Thrasher

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JOB DESCRIPTION EMERGENCY MEDICAL SERVICE DIRECTOR General Statement of Duties Under the general supervision of the City Manager, this position is responsible for the overall management of the Emergency Medical Service (EMS) Department, which includes but is not limited to, developing policies and procedures, developing and implementing short-term and long-term department goals, creating and managing the budget, prioritization of needs, and allocation of resources. This position interacts regularly with other City departments, other public agencies, other emergency service agencies, community groups, news media and the general public. Essential Duties and Responsibilities • Directs, plans, supervises, oversees, implements and organizes the financial management, operations, work flow and maintenance of the EMS Department for the rescue and protection of life, including pre -hospital health care in emergency and non- emergency situations, transferring of patients in between medical facilities, and billing services. • In coordination with the EMS Medical Director, develops and implements goals, priorities, policies, objectives, standards and procedures relating to the EMS Department, including regularly reviewing Standard Operation Procedures (SOPs). • Directs ongoing research into modern and new emergency medical service methods, technologies and trends and recommends implementation of programs and equipment to help the EMS Department achieve its objectives more efficiently. • Responds to major emergency incident scenes and takes command when appropriate. • Analyzes future personnel staffing needs and develops short and long-term plans to meet those needs with emphasis on retention. • Selects, promotes, motivates, evaluates, trains, and disciplines EMS Department personnel consistent with applicable laws and the City's Personnel Policies and Procedures. • Supervises and monitors staff performance, ensuring that they are in compliance with City and department policies, procedures, ordinances and resolutions. • Develops and maintains an efficient complaint tracking system for the EMS Department, investigating issues, and responds to concerns. • Advises City Manager and Department Heads of EMS Department issues and solutions to address issues. • Works with the EMS Medical Director, Fire Chief, Chief of Police, and other City and non - City Emergency Management Staff in addressing matters of public safety. • Develops and maintains positive relationships with colleagues within the City Departments, peers in other emergency service agencies, local medical facilities, minority