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Client and/or its employees, officers, directors and agents from and against any and all costs, <br />claims, losses, damages, liabilities, expenses, judgments, penalties, fines and causes of action to <br />the extent caused by any willful or grossly negligent misconduct of any Emergicon agent, servant, <br />contractor or employee and which relate to the Specialized Professional Services performed by <br />Emergicon under this Agreement. <br />C. Emergicon shall maintain errors and omissions insurance coverage in an <br />amount not less than $4,000,000. Client will be named as an additional insured under the policy <br />and Emergicon shall provide proof of such coverage to Client upon reasonable written request for <br />same. <br />d. Notwithstanding any other provision of this Agreement, Emergicon shall <br />not be liable for any damages, including but not limited to loss in profits, or for any special, <br />incidental, indirect, consequential or other similar damages suffered in whole, or in part, in <br />connection with this Agreement. Any liability of Emergicon for any disputed billing performed <br />by Emergicon on behalf of Client shall not exceed any amounts paid to Emergicon by Client under <br />this Agreement. <br />C. Where any provision of this Agreement obligates either party to defend, <br />indemnify, hold harmless, and/or reimburse the other party, such agreement shall include any <br />claims, losses, assessments or damages of any kind, and shall apply equally to that party and to its <br />employees, owners, agents, contractors, attorneys, consultants, accountants, and servants. <br />f. It is expressly agreed and understood by both parties that certain repayment <br />or refund demands may be made by insurance payers that are not the result of negligence on the <br />part of either party and therefore are not subject to indemnity as set forth in the paragraph 11. <br />Specifically, there may be claims that are audited or reviewed and later determined not to be <br />medically necessary, not to justify the level of care provided and/or billed, or otherwise denied or <br />down -coded to a lower level of service. In this situations, the parties will work together to respond <br />to and appeal such denials, and if determined that repayment is in fact due after the exhaustion of <br />such available appeals, the parties will pay their pro -rata share of refund based on the % fee set <br />forth in paragraph 10.a. above. <br />12. Confidentiality. Neither Emergicon nor Client shall, during the term of this <br />Agreement or for any extension hereof, for any reason, disclose to any third parties any proprietary <br />information regarding the other party unless required to do so by law, regulation or subpoena. <br />Emergicon acknowledges the Client requirements under the Public Information Act. For purposes <br />of this Agreement, "proprietary information" shall include, but not be limited to, pricing or rate <br />information, information pertaining to contracts with payers, insurers, facilities, ambulance <br />providers, health care systems, or other such parties, audit requests, audit results, billing processes, <br />client lists or other such information. <br />13. Comilliance. <br />a. Emergicon will conduct its activities and operations in compliance with <br />all <br />state and federal statutes, rules and regulations applicable to billing activities. <br />12 <br />