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29 - Internet Services Agreement
City-of-Paris
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29 - Internet Services Agreement
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12/9/2022 10:57:50 AM
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Vyve Business Services benefits: <br />24X7X365 - NOC (Network Operations Center) <br />❑ Circuit Monitoring: Monitors all Enterprise Class Services and core network <br />interconnectivity 24 Hours a day, 7 days a week, 365 Days a Year with US Based <br />NOC Operations & Support. <br />Prioritized Response and Queuing: <br />❑ All Enterprise Class customers are provided direct call line to Vyve's Network <br />Operation Center in case of service issue reports. In addition, the Network <br />Operations Center will have primary POC (points of Contact) information to reach <br />out to Service Premise - Contacts in case of any circuit monitoring alarms / issues <br />identified <br />❑ In addition to having a direct number to our NOC, you will also have a direct contact <br />with each member of our leadership team, up to and including our Vice President of <br />Operations <br />City of Paris DIA Proposal <br />
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