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Sec. 12.06.075 -Water Conservation Public Education <br />The City of Paris conducts ongoing public and wholesale customer education through <br />periodic distribution of water conservation brochures and information; providing water <br />conservation brochures and materials at the Department of Utilities administration office and other <br />public places; informational presentations conducted by City staff to local organizations, schools <br />and civic groups; providing information to local media outlets, e.g. the local newspaper, television <br />and radio outlets; posting water conservation information on the City website; and providing water <br />conservation information to applicants for new service. <br />Sec. 12.06.076 -Metering Devices <br />The City of Paris meters 100% of water used for residential, industrial, commercial and <br />institutional accounts. Meters are tested upon customer request and in conjunction with the City's <br />meter testing, repair and replacement program master meters are tested and calibrated annually to <br />within an accuracy of plus or minus 5%; meters larger than 3" are tested and calibrated annually <br />in accordance with AWWA standards; meters are routinely replaced based upon the age of the <br />meter or abnormally high or low water usage readings; all new meters are touch read or automatic <br />reading; inactive accounts are identified on a monthly basis and are inspected periodically for <br />illegal connections; abandoned meters are removed. <br />Sec. 12.06.077 -Water Loss <br />The City of Paris maintains an active program for leak detection and repair. The previous <br />5 -year water loss average water loss for the City is calculated to be nine percent (9%). The City's <br />5 and 10 -year goals are to maintain water loss at ten percent (10%) or less. <br />A periodic internal water audit measures water loss by comparing water volumes sold to <br />metered water diversion. Any abnormalities are investigated by Department of Utilities personnel <br />using leak detection equipment. Water lines determined to have leaks are either replaced or <br />repaired as quickly as practical by City crews or, if necessary, by licensed private contractors. <br />In 2023, the City repaired 203 leaks; 7 production meters were tested; 9 meters larger than <br />one and one-half inches (1.5") were replaced; and 25 meters smaller than one and one-half inches <br />(1.5") were replaced as part of the ongoing leak detection and repair program and to aid in the <br />reduction of water loss. <br />Elevated and ground storage facilities are monitored by the water treatment plant SCADA <br />system capable of alerting personnel to changes of water levels in the storage tanks, which would <br />indicate possible breaks in a water main, tank overflows, and/or other abnormalities in the <br />distribution system. <br />Visual inspections are performed routinely by meter readers and Utilities staff. When <br />meter readings are obtained that indicate unusually high water usage City personnel investigate <br />Page 15 of 17 <br />