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within an accuracy of plus or minus 5%; meters larger than 3" are tested and calibrated annually <br />in accordance with AWWA standards; meters are routinely replaced based upon the age of the <br />meter or abnormally high or low water usage readings; all new meters are touch read or automatic <br />reading; inactive accounts are identified on a monthly basis and are inspected periodically for <br />illegal connections; abandoned meters are removed. <br />Sec. 12.06.077 -Water Loss <br />The City of Paris maintains an active program for leak detection and repair. The previous <br />5 -year water loss average water loss for the City is calculated to be nine percent (9%). The City's <br />5 and 10 -year goals are to maintain water loss at ten percent (10%) or less. <br />A periodic internal water audit measures water loss by comparing water volumes sold to <br />metered water diversion. Any abnormalities are investigated by Department of Utilities personnel <br />using leak detection equipment. Water lines determined to have leaks are either replaced or <br />repaired as quickly as practical by City crews or, if necessary, by licensed private contractors. <br />In 2023, the City repaired 203 leaks; 7 production meters were tested; 9 meters larger than <br />one and one-half inches (1.5") were replaced; and 25 meters smaller than one and one-half inches <br />(1.5") were replaced as part of the ongoing leak detection and repair program and to aid in the <br />reduction of water loss. <br />Elevated and ground storage facilities are monitored by the water treatment plant SCADA <br />system capable of alerting personnel to changes of water levels in the storage tanks, which would <br />indicate possible breaks in a water main, tank overflows, and/or other abnormalities in the <br />distribution system. <br />Visual inspections are performed routinely by meter readers and Utilities staff. When <br />meter readings are obtained that indicate unusually high water usage City personnel investigate <br />the cause of the excessive usage and, if necessary, alert the customer of potential plumbing issues, <br />e.g. plumbing fixture leaks. <br />Sec. 12.06.078 -Water Rates <br />The City of Paris has a uniform rate structure. The City contracts with a rate consultant to <br />perform an annual rate study to maintain cost -based rates. Demand charges discourage the <br />excessive use of water. <br />Sec. 12.06.079 -Cross Connection Control <br />The City of Paris maintains a cross connection control program, as required by the State of <br />Texas. Risk of backflow is reduced when steps are taken to ensure that system pressures are <br />maintained during periods of emergency repairs and also through periodic Customer Service <br />Inspections for cross connections. Facilities and structures identified as high hazards to public <br />Page 17 of 20 <br />