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May 8, 2021, Page 2 property, rather than Uity-conveyect trustee properties; ana Tfic secofit Tc(v,,1.csMTas_UT affimt-aic provision requiring 80% project completion before becoming eligible for a new agreement. Mayor Pro -Tern Savage stated that these policies were put in place for a reason and that projects should be completed, or nearly completed, before beginning a new one. Mayor Pankaj agreed. Mayor Pro -Tern Savage added that the ten -lot maximum was fair because it prevented one person or entity from purchasing all eligible lots. Ms. Harris clarified that the proposed waiver would apply only to privately owned property and not to trustee lots. Mr. Amo-Mensah suggested requirement of some type of bond, to which Ms. Harris responded it might be worth exploring. Following additional discussion, Ms. Harris stated she would bring options back to Council for consideration regarding the first request to waive the maximum of ten dwelling units per agreement when privately owned property is involved. Council Members agreed to keep the existing 80% completion requirement in place. I= City Planner Osei Amo-Mensah explained that the City had issues with some of the lots in the 5 in 5 program not currently being zoned for residential development that were trustee lots. He inquired if they were to leave the lots empty and unusable. Council Member Norment asked if the lots could be rezone individually or all at one time. Mr. Amo-Mensah said the City could initiate zoning changes on a case-by-case or groups. Ms. Harris said the guidelines would need to be amended. Council Member Norment asked if there were any incentives available for commercial properties. Ms. Harris said no, but that staff could come up with something. 5. Discuss water billing staffing. Ms. Beverly said there were not enough staff in water billing to have good customer service. Mr. Smith added that Jon McFadden had set up email explaining this and it was going well. Ms. Beverly said she would like to hire a customer service rep. Mayor Pro -Tem Savaged wanted to know about the workload of public works and Mr. Smith said it was ok. It was the consensus of City Council for Ms. Beverly to hire a customer service rep. mffl�� Ms. Beverly stated that she was in interested in holding district meetings to hear what the citizens have to say. She said these meetings would be per district and would not allow for a quorum of the Council. PR Officer Jon McFadden stated they could do ticketed events, both face-to-face and on-line but only for persons residing in that district. Council Member Norment said there were too many kinks online and she would rather not do it that way.