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<br />VII. THE MERCER GROUP, INC. GUARANTEES <br /> <br />The ten (10) guarantees of our search work are explained below: <br /> <br />1. Client Organization: The client is defined as the entire entity, including all <br />departments, divisions, sections and groups. This assures that all of our guarantees <br />apply to the entire client organization. <br /> <br />2. Two-Year Off Limits: We will not recruit candidates from a client organization <br />for two years after completion of a search assignment without the full agreement of <br />the client. <br /> <br />3. Placement Off Limits Forever: We will never recruit a candidate whom we have <br />placed in a client organization as long as he/she is employed by that organization <br />without the full agreement of the client. <br /> <br />4. Continue the Search: If, for any reason, the client does not feel comfortable <br />selecting a candidate from our original recommended group of candidates, we will <br />continue the search until the client can make a selection. The only caveat is that we <br />may need to charge additional out-of-pocket expenses only for this additional work. <br /> <br />5. Replacement of Successful Candidate: If the candidate we place with the client <br />leaves the client organization for any reason during the 24 month period following <br />the date of placement with the client, we will replace the candidate for the out-of- <br />pocket expenses only that it costs us to make the new placement. <br /> <br />6. Parallel Candidate Presentation: We will not present a candidate simultaneously <br />to more than one client. This permits our firm to represent one client organization <br />without any conflicts of interest. <br /> <br />31 <br /> <br />