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agencies strive for a response time to Priority 1 calls in under 5 minutes but a <br />myriad of factors influence those times. The current Computer Aided Dispatch <br />(CAD) system does not differentiate seconds but apparently rounds to the closest <br />minute. <br />Throughout this study, both in patrol operations and investigations, the <br />lack of accurate data from the current Computer Aided Dispatch and Records <br />Management system hindered detailed analysis and prevented clear and <br />definitive conclusions. The department has recognized this problem for several <br />years and has been working diligently to find a replacement system that will do <br />everything they need. This system has been found and the Council has wisely <br />funded its purchase. When the new system is installed and operational, not only <br />will the day to day operations improve because of a more responsive system, but <br />the ability of management to conduct clear and convincing analysis will be <br />improved. This will lead to more accurate data and more informed decisions for <br />both departmental operations and staffing. <br />The staffing analysis conducted for patrol operations utilized a simple time <br />required model to determine how much time is required to respond and handle <br />citizen generated calls for service. To that is added the time required for <br />proactive activities such as preventive patrol, traffic enforcement, arrests, case <br />processing, and the administrative time needed to manage daily requirements <br />such as jail checks, vehicle maintenance, meal breaks, and court appearances. <br />While much of this data is normally derived from the CAD, conservative <br />estimates were made in a number of areas where the data was unavailable. The <br />total time needed for all of patrol operations is then divided by the number of <br />hours each officer usually works a year to get the number of officers needed. <br />Analysis of the investigative function was done by both comparing Paris <br />deployment and usage of investigators to those of other agencies and comparing <br />their workload to that of national benchmarks. While all well known authorities <br />Page 7 <br />