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<br />~ <br /> <br />-. <br /> <br />4.3 MMI agrees that PPD may adjust the total number of hours per year covered by the <br />Base Yearly Support under this agreement by providing a written request for such changes thirty <br />(30) days in advance of such action. <br /> <br />4.4 MMI agrees to provide unlimited telephone support to designated PPD personnel for <br />technical support information to PPD. <br /> <br />4.5 MMI agrees that it shall not charge PPD for any on site information technology <br />services provided hereunder unless MMI requests and receives a work order signed by a PPD <br />representative indicating the date of service and the amount of time spent providing such service. <br />Additionally, all such work orders, or copies thereof, shall be provided to PPD upon request. <br /> <br />4.6 MMI agrees that following the termination of this Agreement, MMI shall return all <br />source code and all copies or partial copies thereof to PPD . <br /> <br />4.7 MMI agrees to appoint a "Project Manager" for this Agreement. Such designated <br />"Project Manager" shall attend a monthly meeting with the PPD Manager or designee for a <br />minimum of one hour, at a mutually established time. The purpose of such meetings shall be to <br />review performance and identify issues. <br /> <br />ARTICLE V <br />COMPENSATION <br /> <br />5.1 PPD agrees to compensate MMI $11,220.00 per year for the Base Yearly Support. <br />Unless otherwise agreed to by the parties in writing, unused hours of service comprising the Base <br />Yearly Support may not be carried forward from one year to the next year. Work performed in <br />excess of 132 hours per year will be considered consulting and will be billed at a rate of $125 per <br />hour for support and $150 per hour for web site design and application development unless <br />contract is adjusted as stated in section 4.3. <br /> <br />5.2 In the event of a requested change in the amount of hours for Base Yearly Support, <br />PPD shall compensate MMI in accordance with the fee structure outlined in Exhibit A attached <br />to this agreement. <br /> <br />A. PPD agrees to pay for all parts provided by MMI related to services provided <br />herein. MMI shall check the availability of any necessary or required parts owned <br />by PPD. MMI agrees to first use parts available from PPD before installing or <br />using any parts provided by MMI. PPD shall not be liable for any freight charges <br />related to the performance of this Agreement and MMI shall not charge PPD for <br />any freight charges incurred in the performance of this Agreement. <br /> <br />Page 4 of 9 <br />