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<br />Past Performance in Meeting Schedules <br />FNI has earned a reputation for meeting client schedules without sacrificing service <br />and understands the need to complete projects on time and within budget. <br /> <br />The keys to consistently completing projects on time are initial planning and <br />commitment of adequate resources to a project from the start. <br /> <br />Our project managers are responsible for meeting the schedule expectations of our <br />clients. In order to meet these expectations, projects are monitored by <br />a project management and accounting program used to assist the <br />project manager in tracking budgets and schedules. This program also <br />allows group managers to manage work loads for their personnel. By <br />effective monitoring of both schedules and costs, any corrective actions <br />are made in a timely manner, resulting in an efficient use of resources <br />to meet the client's needs, <br /> <br />FNI is consistently listed in the <br />"Top 500 engineering firms <br />nationwide" compiled annually <br />by the Engineering News-Record. <br /> <br />F REESE AND <br />NICHOLS: <br /> <br />HELPING YOU <br /> <br />PROTECT YOUR <br /> <br />WATER SUPPLY <br /> <br />Technical Competence and Management Qualifications <br />FNI's demonstrated technical competence can be best illustrated by the fact that <br />approximately 75 percent of our work is derived from repeat clients. We monitor <br />technical competence by a low change order rate (less than 3 percent) along with <br />our success of delivering more than 95 percent of our projects on time and within <br />budget for our clients. FNI has been a trusted advisor to some clients for more than <br />100 years. We maintain these relationships by providing our clients with a high <br />level of service, technical expertise and award-winning results. <br /> <br />Commitment to Excellence <br />All of FNI's services and capabilities are focused on one primary goal for our <br />clients - to provide quality services of which we and the client can be proud. FNI <br />has built its practice on a commitment to project excellence, and the extensive list <br />of projects performed by our professional personnel stands as evidence of that <br />dedication. <br /> <br />75% of work is from repeat clients <br />Change order rate is less than 3% <br />95% of projects are on-time <br />and within budget <br /> <br />Innovative approaches. , <br /> <br />.. <br /> <br />Fr.... eM Nicholl <br /> <br />practical results <br /> <br />Vulnerability Assessment and Emergency Response Plan SOQ page 2 <br />