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City of Paris, Texas Council+Staff Operating Agreements <br />Council Ask For List <br />1. Complete and accurate information in the context of the question <br />2. History on the issue <br />3. ROW - Results Oriented Work <br />4. Don't assume we have the information or knowledge the staff does <br />5. Change the paradigm from "Can't Do° to "Can Do" <br />Council Commit To List <br />1. Never give instruction to a city employee <br />2. Be willing to listen <br />3. Provide direction to staff through the City Manager <br />4. Work issues through the City Manager <br />5. Stand behind staff when they have done what was asked <br />6. Provide open communication <br />7. Acknowledge accomplishments and milestones achieved by the departments <br />Staff Ask For List <br />1. For the Courcil to seek clarification on issues and ask questions before meetings <br />2. Adequate resources (Human, Financial, Time) <br />3. Live the Golden Rule <br />4. Clearly defined priorities and goals <br />5. No micromanagement - Just buy the bus, determine the destination and let staff <br />drive it <br />6. Follow the chain of command <br />7. Acknowledge that we are professionals and know our jobs <br />8. Support council decisions in public and to the media <br />9. Allow the system to work <br />Staff Commit To List <br />1. Being Honest <br />2. Admitting when we don't know something and committing to obtaining the answer <br />3. Helping to achieve goals <br />4. Not being antagonistic <br />5. Supporting council decisions in public and to the media <br />6. Maintaining and improving excellent customer service <br />7. Helping council find solutions <br />Paris City Council <br />7-18-08 <br />000210 <br />