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Staff Report on adoption of an Identitv Theft Prevention Pro4ram <br />The City needs to adopt a policy preventing identity theft in order to comply with a <br />recent amendment to the Fair and Accurate Credit Transactions Act of 2003 aka <br />FACTA. FACTA requires cities and utilities to adopt an Identity Theft Prevention <br />Program ("Program") pursuant to the Federal Trade Commission's Red Flags Rule <br />("Rule").' Each program must contain reasonable policies and procedures to: <br />1. Identify relevant Red Flags for new and existing covered accounts and <br />incorporate those Red Flags into the Program; <br />2. Detect Red Flags that have been incorporated into the Program; <br />3. Respond appropriately to any Red Flags that are detected to prevent and <br />mitigate Identity Theft; and <br />4. Ensure the Program is updated periodically, to reflect changes in risks to <br />customers or to the safety and soundness of the creditor from Identity Theft. <br />1. FACTA Definitions <br />The Rule defines "Identity Theft" as "fraud committed using the identifying <br />information of another person" and a"Red Flag" as "a pattern, practice, or specific <br />activity that indicates the possible existence of Identity Theft." <br />According to the Rule, a municipal utility is a creditor subject to the Rule <br />requirements. The Rule defines creditors "to include finance companies, automobile <br />dealers, mortgage brokers, utility companies, and telecommunications companies. <br />Where non-profit and government entities defer payment for goods or services, they, <br />too, are to be considered creditors." <br />All the City's accounts that are individual utility service accounts held by <br />customers of the utility whether residential, commercial or industrial are covered by <br />the Rule. Under the Rule, a"covered account" is: <br />1. Any account the City offers or maintains primarily for personal, family or <br />household purposes, that involves multiple payments or transactions; and <br />2. Any other account the City offers or maintains for which there is a reasonably <br />foreseeable risk to customers or to the safety and soundness of the City from <br />Identity Theft. <br />"Identifying information" is defined under the Rule as "any name or number <br />that may be used, alone or in conjunction with any other information, to identify a <br />specific person," including: name, address, telephone number, social security <br />number, date of birth, government issued driver's license or identification number, <br />alien registration number, government passport number, employer or taxpayer <br />identification number, unique electronic identification number, computer's Internet <br />Protocol address, or routing code. <br />' 16 C.F.R. § 681.2. <br />