2011-011 ORD WRECKER, TOWING AND STORAGE FACILITIES

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(12) Wrecker Service Companies and their drivers, agents, or representatives shall not address complaints, conflicts or disagreements in an antagonistic manner at the scene of the accident or tow. Any complaints will be directed to the Chief of Police or his designee away from the accident scene. (13) Each on call towing service will provide local tow service free of charge to any emergency services city vehicle needing removal from collision scenes or mechanical breakdown to a location designated by the city employee while on call. ARTICLE IV. FEE SCHEDULE Sec. 35-15. Tow Fees. Tow fees are allowed as posted on the TDLR website by local wrecker service companies for non-consent or incident management tows. ARTICLE V. TOWING FEE STUDY AND UNCLAIMED VEHICLES. Sec. 35-16. Towing Fee Study. A"towing fee study" is a study to determine the fair market value of a non-consent tow and incident management tow originating in the City, considering financial information provided to the City by the towing company requesting the study. 1. A towing company may request that the City conduct a towing fee study by filing a written request with the City Manager by certified mail, return receipt requested, or by hand delivery. 2. Within ninety (90) days after the filing of an initial request, additional towing companies may join the request by filing written requests in accordance with Subsection (1). 3. The City shall conduct a towing fee study if the initial requestor and the additional requestors, if any: A. Accounted for not less than fifty percent (50%) of the non-consent tows or incident management tows performed in the City during the preceding twelve- month period, as determined by the City Manager; and B. Deposit with the City Manager a total fee of one hundred dollars ($100) for the towing fee study. 4. If the towing fee study is not conducted the City shall refund the fee, less a ten percent (10%) administrative fee. -15-