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ARTICLE VII. ENFORCEMENT <br />Sec. 35-22. Authority to Inspect. <br />The Department may inspect any vehicle tow service or vehicle storage <br />facility to determine whether the certificate holder is in compliance with this <br />ordinance, regulations established under this ordinance and other applicable <br />ordinances or laws. <br />A certificate holder or employee of a certificate holder shall not attempt to <br />interfere or refuse to cooperate with the Department in the conduct of any <br />investigation or discharge of any duty pursuant to this ordinance. <br />Sec. 35-23. Correction Order. <br />(a) If the Department determines that a certificate holder is in violation of this <br />Chapter, terms of its certificate of registration, a regulation established by the <br />Department, or other law, the Department may notify the certificate holder in <br />writing of the violation and by written order, direct the certificate holder to <br />correct the violation within a reasonable period of time. In setting the time for <br />correction, the Department shall consider the degree of danger to the public <br />health or safety and the nature of the violation. If the violation involves <br />equipment that is unsafe or functioning improperly, the Department shall order <br />the certificate holder to immediately cease use of the equipment. <br />(b) If the Department determines that a violation constitutes an imminent and <br />serious threat to the public health or safety, the Department shall order the <br />certificate holder to correct the violation immediately. If the certificate holder <br />fails to comply, the Department shall promptly take action as the Department <br />considers necessary to enforce the order. <br />(c) The Department shall include in a notice, issued under this section, an <br />identification of the violation, the date of issuance of the notice, and the time <br />period within which the violation must be corrected. The notice shall further <br />include a warning that failure to comply with the order may result in suspension <br />or revocation of a certificate of registration or imposition of a fine or both and a <br />statement indicating that the order may be appealed to the Ciry Manager. <br />(d) In the event that the Department shall send a notice or require, in writing, <br />an explanation from a certificate holder in an administrative capacity, the <br />certificate holder shall respond in a reasonable period of time not to exceed five <br />(5) days excluding holidays. Failure to respond within a reasonable period of <br />time may result in the enforcement of an administrative form of discipline which <br />may include the suspension or revocation of any certificate of registration issued <br />pursuant to this article. <br />-21- <br />