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8.3. The LffiRARY will provide a staff member as system administrator. If appropriate, based on the size and complexity of thè system, a second staff member should be designated as PC/network administrator. Experience with Windows 2000/2003 and SQL is an advantage but not a requirement. The following are areas in which the staff member (s) will be expected to be knowledgeable following implementation and training: Installation, booting and basic troubleshooting of Windows 2000/2003 Fault tolerance and backup/recovery Security, user/ group management Server management, licensing, registry management, remote access Network configuration/ management in a TCP /IP environment (WINS,DNS,DHCP) Server-based tools for Win9x and NTWS Network Client Administration . The LffiRARY shall designate no more than these two (2) key personnel for special training in the use of the System. Should either assignment change, the LIBRARY shall promptly inform GIS. Training will be scheduled as mutually agreed by both parties. The key personnel shall be GIS's single point of contact with the LIBRARY following execution of this Agreement. 8.4 The LIBRARY will accept responsibility for all server operations, including, but not limited to, regularly scheduled backups, server configuration updates, system software upgrades subject to GIS's agreement, installation and maintenance of current service packs and security patches, and Software updates pursuant to Article 8.6. Failure by the LIBRARY to administer server operations may result in written notice from GIS to limit, or withhold, its maintenance Services if, following a thirty (30) day cure period, the LIBRARY, in GIS's reasonable opinion, is unable to provide a satisfactory performance level for server operations. Written notice shall identify all alleged deficiencies in server operations. GIS shall resume its maintenance service when, in GIS's reasonable opinion, server operations are resumed to a satisfactory performance level. GIS's approval will not unreasonably be withheld. 8.5. The LIBRARY will provide GIS with reliable and immediate remote access to the POLARIS System and, as required, to any Third-Party components, e.g. servers, workstations, network devices, that directly or indirectly affect the performance of the POLARIS System. This access must be sufficient, in GIS's sole opinion, to satisfy the implementation and on-going performance requirements and warranties set forth under this Agreement. Access should be provided via the Internet. Failure by the LIBRARY to provide minimal access via the Internet may result in unresolved performance issues and may void GIS's obligations with respect to on-going performance requirements and warranties. The LIBRARY's failure in this regard should not be considered just cause for delaying the setting of an Operational Date, as specified in article 1.5 herein. 8.6. The LIBRARY will accept responsibility for the installation, performance and maintenance of all Third-Party hardware/software components on the POLARIS System that are not supplied by GIS under this Agreement. That notwithstanding, changes to the server(s) as a result of the addition of Third-Party hardware/ software components may result in performance degradation. All GIS staff time spent diagnosing and solving problems caused by such changes or failure to follow specified server maintenance procedures is billable at the rate of $200 an hour with a minimum $400 charge. Assistance by GIS staff in the re-building of servers due to virus or "hacker" intrusion will be billed at $500 per server. 8.7. The LIBRARY will accept responsibility for the data concerning the LIBRARY's system profile and system parameters that it has provided to GIS based on guidelines for the profile and parameters set by GIS. GIS agrees to provide prompt written notice of any material discrepancy of which it becomes aware between data provided by the LIBRARY and data required for effective functioning of the PO LARIS P<>I..AIæ II