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A. COLLECTION NOTICES AND LETTERS <br />TAXPAYER NOTIFICATION <br />McCreary, Veselka, Bragg & Allen utilizes several types of notices and letters in the process <br />of collecting delinquent property taxes. MVBA's ability to produce both large and specialized <br />mailings as well as manage the delinquent tax data is unsurpassed by any other firm. The <br />mailing of notices and letters follows a proposed work calendar which is developed in consultation <br />with the tax office. All of our notices and letters provide the delinquent property owner with <br />a description of the property, the tax years delinquent, the amount of tax, penalties and interest <br />due, and the tax office address to which payments should be directed. MVBA mails <br />notices of delinquency to every delinquent property owner at least three times each year. Our <br />experience has proven that through the use of this series of notices and letters to delinquent <br />property owners, substantial payments will be made prior to the institution of legal <br />proceedings. We also mail notices to selected accounts within targeted parameters. <br />INITIAL NOTICES <br />MVBA's contact with the delinquent property owner normally begins with a polite, but <br />pointed, notice of delinquent property taxes. This letter is sent to all delinquent property owners <br />except those in bankruptcy or that have been identified by the tax office as a legitimate <br />hardship case. These initial notices provide a reminder to the delinquent property owners of <br />the tax liability and gives the property owners an opportunity to contact us or the tax office <br />about the matter. Specific language may be inserted in these notices to emphasize a deadline <br />date for payment or give some special instructions. <br />DEMAND NOTICES <br />Our second letter is a demand notice. This letter is mailed in mass, following the initial <br />notices of delinquency or may be mailed in batches prior to the filing of lawsuits. The <br />demand letter advises the delinquent property owner that a lawsuit will be filed for <br />foreclosure of the tax lien and personal liability against the property owner unless payment <br />is made immediately. <br />NEW OWNER LETTERS <br />In addition to our initial notices of delinquency and demand notices, MVBA has a number <br />of other letters to respond to specific circumstances which frequently arise. Among these <br />are our "New Owner" letters. Research of the title of real property sometimes reveals a new <br />owner of delinquent real property. This letter informs the new owner of the delinquent tax on <br />his or her property and that he or she is responsible for payment of the tax. <br />McCreary, Veselka, Bragg & Allen <br />12 <br />