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NOV-06-2001 18:35 FROM:GRY MCCRLL 972-494-2982 T0:9037829721 PRGE:15'29 <br />The firm's'Tax Department is staffed wirh experienced, capable pLrSOnnel who cancentrate <br />un colkcting es much money as possible as quickly as posvible for crur clicnts. Ms. Robin Strom is <br />the office manuger for the tirm's Garland uffice. She hes 16 years of experiencc in tax collections. <br />Ms. Strom is respoosible for collection eftbrts including preparation of lawsuits, bandling questions <br />Gum taxpayers, wul coordinating ten foreclosure sales and tax Seizures. Ms. Stmm received her <br />Registerod Texas Collector Certiticate from the Boerd of Ta7c Professional Examiners. She worked <br />for the Hunt Counly Tax Copeetor for five years und has worked Y.'or tax collection nttnmeys for ten <br />years. She has had the experience of working with taxpayers on both current and delinquent tax <br />accounts as an employte nf a tax collection firm, Through her experience with Nunt County she <br />gained valuablc working knowledge of the ent've tax collection process, from appraisel district <br />prncedures to foreclusure sales. She is a member of the Texns Association of Assessing Officers, <br />Norteam Texas Chapter and Collin County Chapter. She is a Trustre ufthe Collin County Chapter. <br />TAAO. Ms. Strom servcd two ternu as a City Council member for the City of Cacido Mill, Texas. <br />She is married and has two children end three grandehildren. <br />Sharon Smith, manager of the Plano office's tax department has 6 yeazs' experience in <br />collecting delinquent taxes. Ms. Smith is responsible for collecting efforts including prepazation of <br />lawsuits, handling questions from taxpayers, and coordinating tax foreclosure seles. Ms. SmiSh <br />carned her Pazalcgal Certifcate from Southeastern Paralegal Institute in 1994. She is a member of <br />the Collin County Chapter of lht Texas Associution of Assessing OtPicers and the collin County <br />Lcgul Association. <br />Trackind the progress of bankruptcies is a priority for Gay, McCaIL h;aucks, Gordon & <br />Roberts. Georgia Outman, manager of our bankruptcy dapartment, has 9 yeazs as a legal assitant in <br />the bankruptcy field. Arior to joining the firm she worked for the Chapter 13 "frustee's Office. <br />Dah proceesing rcMOUrees ore q vitrl component of tudAy'r deGnquent tax collection <br />efforts. Gay, MeCall, lsaecks, Gordon & Roberts' taac collection softwazs was designed to the <br />firm's speciFcatiuns for our delinquent tax collcction activities. We obtaie clients' tax infotmafion <br />via CD ROM. disk, or intemet downloads. We roaintain databases using the client's data and adding <br />information regazding our collection activities. We enter lawsuit, benkruptcy, payment agreememt, <br />comments, end other data. From our database we can provide reports in table or chart form. We <br />maintain datebeses using our clients' date and adding infornetion reg0.rding our collection <br />activities. We enter lawsuit, bankruptcy, payment agreement, comments, and other data. We alu> <br />mnintain archives of historical data allowing us to revieve data for report and research purpuses. <br />