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FIRST CHOICE POWER, INC. <br />"Friendly Service. Fair Prices. Simple Solutions" <br />THE FIRST CHOICE POWER ADVANTAGE <br />Friendlv Service <br />1. Personalized Service <br />Personalized service is the foundation of everything we do - we are passionate about our <br />opportunity to serve you. Our personal account representatives will be your primary contact as we <br />begin electric service with you. We will also visit you in person each quarter to discuss <br />opportunities to improve our service. <br />2. We Value Your Business <br />Our personal account representatives and Customer Accounts Managers will be a valuable <br />resource for you. They will be happy to assist you with your energy needs. <br />3. For Texans, By Texans <br />First Choice Power is headquartered in Texas and we are committed to operating and remaining <br />here. The Texans that staff our 24-hour call center and customer care operations across the state <br />have earned us top ratings in customer satisfaction for a number of years. <br />Fair Prices <br />4. Lower Operating Costs <br />We not only lower your electric bilis, we also deliver high quality service that will be an <br />exceptional value to you as our relationship evolves in the future. <br />5. Reliable Power Supply <br />We purchase and schedule reliable power supply through our aliiance with Constellation Power <br />Source, a national power marketer with years of Texas operating experience that owns or controls <br />over 11,500 megawatts of electricity. In January 2000, Constellation Power Source was named <br />"Best Power Marketer" by Energy Industry Outlook 2000, a market report compiled by PHB Hagler <br />Baiily. <br />Simple Solutions <br />6. Our Size Is An Advantage <br />We are the 4`h largest competitive electric retailer in Texas, and our affiliated utility, Texas-New <br />Mexico Power Company, has more than 65 years of operating experience serving 220,000 <br />customers. We have enough customers to be profitable today, but we place a greater value on <br />maintaining a relationship with you than a giant retailer would. <br />7. Total Electric Service Package <br />Our goal is to provide you with the best possible value for your energy dollars. We do more than <br />just sell you electricity - we offer you a total package that includes quality customer service, <br />convenient billing options, a user-friendly Web site, www.firstchoiceqower.com, integrity, and an <br />eagerness to help solve your energy questions. <br />12 <br />Confidential and Proprietary <br />