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VJater Treatment Plant Production Study <br />based approach including w(nerability and risk assessments can identify <br />improvements not only to physical facilities, but also procedures, site master <br />planning, and emergency preparedness. <br />4 PUBLIC COMMUNICATION <br />Freese and Nichols Team members help idenfify stakeholder groups and <br />develop a detailed work plan for public communication on the project. Our <br />work plan will include an effective outreach program to key Stakeholders <br />(public, agencies, rural communities, etc.) and have utilized multiple forms of <br />communication, such as websites, targeted mailings and others. Also, our <br />team will help conduct public meetings during the feasibility phase to help <br />secure "buy-in" <br />from key r•, ",rE.:~. <br />stakeholders. <br />Specific tasks could <br />include: <br />~ Dedicated <br />phone lines for ~ <br />highly visible <br />projects (answered by a Freese and Nichols Team member). <br />♦ Public meeting coordination (including invitations, agenda, speakers, <br />illustrations, presentation materials). <br />6 Write project newsletters. <br />Inno~ <br />H21't5F -NICHOLS <br />