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Past Performance in Meeting Schedules <br />FNI has earned a reputation for meeting client schedules without sacrificing service <br />and understands the need to complete projects on time and within budget. <br />The keys to consistently completing projects on time are initial planning and <br />commitment of adequate resources to a project from the start. <br />Our project managers are responsible for meeting the schedule expectations of our <br />clients. In order to meet these expectations, projects are monitored by <br />a project management and accounting program used to assist the <br />e' project manager in tracking budgets and schedules. This program also <br />allows group managers to manage work loads for their personnel. By <br />' firms <br />d• effective monitoring of both schedules and costs, any corrective actions <br />gum are made in a timely manner, resulting in an efficient use of resources <br />_ to meet the client's needs. <br />Technical Competence and Management Qualifications <br />FNI's demonstrated technical competence can be best illustrated by the fact that <br />approximately 75 percent of our work is derived from repeat clients. We monitor <br />FREESE AND technical competence by a low change order rate (less than 3 percent) along with <br />our success of delivering more than 95 percent of our projects on time and within <br />NICHOLS: budget for our clients. FNI has been a trusted advisor to some clients for more than <br />100 years. We maintain these relationships by providing our clients with a high <br />level of service, technical expertise and award-winning results. <br />HELPING YOU Commitment to Excellence <br />All of FNI's services and capabilities are focused on one primary goal for our <br />PROTECT YOUR clients - to provide quality services of which we and the client can be proud. FNI <br />has built its practice on a commitment to project excellence, and the extensive list <br />of projects performed by our professional personnel stands as evidence of that <br />WATER SUPPLY dedication. <br />lnnovative approaches . . <br />r-m <br />FrMSe .na Nlehols <br />practical results <br />Vulnerabiliry Assessment and Emergency Respon>e Plan SOQ Page 2 <br />