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Phone: 650-635-0218, ext. Fax: 650-635-1489 E-mail: The addresses identified herein may be changed from time to time with at least ten (10) days written notice to the other Party. 2.9 Insurance. On or before the commencement of the term of this Agreement, Provider shall fumish Agency with certificates showing the type, amount, class of operations covered, effective dates and dates of expiration of insurance coverage in compliance with Coverage described below. Such certificates, which do not limit Provider's indemnification, shall also contain substantially the following statement: "Should any of the above insurance covered by this certificate be canceled or coverage reduced before the expiration date thereof, the insurer affording coverage shall provide thirty (30) days' advance written notice to the City of Paris, TX by certified mail, Attention: Risk Manager." It is agreed that Provider shall maintain in force at all times during the performance of this Agreement all appropriate coverage of insurance required by this Agreement with an insurance company that is acceptable to the City of Paris and licensed to do insurance business in the State of Texas. Endorsements shall name the City of Paris, its boards and commissions, and officers and employees as additional insureds and shall be submitted with the insurance certificates. Coverage. Provider shall maintain Comprehensive general liability insurance coverage in the following minimum limits: $500,000 per occurrence and $1,000,000 in the aggregate - all other If submitted, combined single limit policy will aggregate limits in the axnounts of $1,000,000 will be considered equivalent to the required minimum limits shown above. 3. SUPPORT AND MAINTENANCE FOLLOWING "GO LIVE" During the term of this Agreement, after the "go live" date, all maintenance, repair, and support for the software provided to Agency, as set forth in Attachment A, will be provided free of charge. Provider shall exercise commercially reasonable efforts to correct any error reported by Agency in the current unmodified release of software in accordance with the priority level reasonably assigned to such error by and in the sole discretion of Provider. After the "go live" date, Provider will provide telephone, web, and e-mail support to Agency for purposes of this Agreement free of charge. The Parties agree that Provider is not responsible for support and maintenance of any software or equipment over which it has no ownership, possession, custody, or control. All other support and maintenance not specified in this Agreement will be provided to Agency at $250.00 per hour. Form.AA.3/27/01 6