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Attachment B: Professional Services <br /> <br />When an agency elects to use Accela Automation¢, the following services are included: <br /> <br />I. Training and Implementation Assistance <br /> <br /> (a) 12 hours of formal end-user and application administration training via the Intemet through <br /> WebEx for an unlimited no. of Accela Automation users. Classes shall be scheduled for the <br /> convenience of Agency. <br /> <br /> (b) Additional training beyond those hours set forth in (a) shall be charged at <br /> $250/hour. <br /> <br />II. Historical Permit Conversion <br /> <br />No Historical Data Migration <br /> <br />III. Daily and Monthly Reports <br /> <br /> Provider will convert (5) critical reports of Agency's choosing from Agency's existing <br />reporting system to Accela Automation at no charge. Any additional conversion will be <br />charged at $250/hour. <br /> <br />IV. Assessor Data Loading <br /> <br /> Provider will perform an initial loading of Agency's assessor data and perform <br />quarterly updates of such data free of charge. More frequent updates will be charged to <br />Agency at a rate of $250/hour. During the quarterly update, any assessor records modified by <br />Agency will not be updated. <br /> <br />End of Attachment B <br /> <br />Form.AA.3/27/01 11 <br /> <br /> <br />