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12/13/12 1703 8.2.8 Develop means and programs to deconstruct certain buildings in lieu of R demolition in order to salvage and recycle valuable and /or historic construction materials. 8.2.9 Seek private sector and non - profit partnerships in developing a program, similar to one in Fort Smith, Arkansas, to assist residents who may be physically and /or financially unable to maintain and repair their homes. 8.2.10 Seek private sector and non - profit partnerships in developing highly creative land re -uses, including community gardens, pocket parks, adopt -a- spots, etc. 8.2.11 Continue aggressive tax lien sales as a means to return properties to productive uses, beginning in 12/12 and 02/13, working with other taxing jurisdictions to reinvest sale proceeds back into the community. 8.3 Significantly improve the building inspections and permitting process 8.3.1 Eliminate pervasive negative public perceptions of certain staff. 8.3.2 Evaluate contracting certain functions to private vendors. 8.3.3 Consider reducing and /or waiving permitting fees for development on "recycled" land. 8.3.4 Better train and educate staff, reducing dependence on outside vendors. 8.3.5 Implement and utilize new project management software in 2012 -13 8.4 Significantly enhance mapping, GIS, infrastructure, and records functions in planning, engineering, and inspections, and in support of other departments, including public works and fire. 8.5 Evaluate the option of in -house engineering design on each small and medium project. 8.6 Pre - qualify and routinely use various engineering firms for design work, in 2012 -13. 8.7 Create standard construction and engineering contract templates for efficient reuse. 8.8 Create and maintain standard construction specifications for more efficient reuse on multiple projects. 8.9 Enhance and improve employee performance. 8.9.1 Expand and improve functional automation, beginning 09/12. 8.9.2 Establish and maintain higher quality, workload, and responsiveness standards during 2012 -13, and hold all employees accountable for performance. 8.9.3 Complete customer service training for all staff by 11/13. 8.10 Consider reorganizing the department to segregate out many disparate functions to improve responsiveness, management, and control, by 06/13. 16