11 - Interlocal Agreement for E-9-1-1 Service & PSAP EquipmentItem No. 11
TO: Mayor, Mayor Pro -Tem & City Council
Grayson Path, City Manager
FROM: Rich Salter, Police Chief
SUBJECT: RESOLUTION APPROVING & AUTHORIZING AN INTERLOCAL
AGREEMENT FOR E-9-1-1 SERVICE AND PSAP EQUIPMENT
BETWEEN THE CITY OF PARIS AND ARK-TEX COUNCIL OF
GOVERNMENTS
DATE: August 23, 2021
BACKGROUND: The City of Paris Police Department has been the Public Safety Answering
Point (PSAP) since the inception of 9-1-1 Service for Paris and Lamar County. Every two years,
the Interlocal Agreement between the Ark -Tex Council of Governments has been required and
executed to continue this service. The COG is the administrator for E9-1-1 Service for the region.
STATUS OF ISSUE: The current Interlocal Agreement expires August 31, 2021. The term of the
Local Agreement before you is September 1, 2021 through August 31, 2021
BUDGET: This is a budget neutral item.
RECOMMENDATION: Approve the Resolution authorizing the Local Agreement between the
City of Paris and Ark -Tex Council of Governments for continuation of E9-1-1 Service and PSAP
Equipment.
RESOLUTION NO.
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF PARIS, TEXAS,
APPROVING AND AUTHORIZING AN INTERLOCAL AGREEMENT FOR
E9-1-1 SERVICE AND PSAP EQUIPMENT BETWEEN THE CITY OF PARIS
AND ARK-TEX COUNCIL OF GOVERNMENTS; MAKING OTHER FINDINGS
AND PROVISIONS RELATED TO THE SUBJECT; AND DECLARING AN
EFFECTIVE DATE.
WHEREAS, the Ark -Tex Council of Governments is a regional planning commission
and political subdivision of the State of Texas organized and operating under the Texas
Regional Planning Act of 1965, as amended and in that capacity has developed a strategic
plan to establish and maintain 911 emergency telephone service in the Northeast Texas
State Planning Region Number Five; and,
WHEREAS, the aforesaid strategic plan has been approved by the Texas
Commission on State Emergency Communications; and,
WHEREAS, the City of Paris is a local government that operates one or more public
safety answering points that assists in implementing the strategic plan, as authorized by
Chapter 771 of the Health and Safety Code.
WHEREAS, Chapter 791 of the Government Code, entitled "The Interlocal
Cooperation Act," authorizes local governments, including municipalities, to contract with
state agencies to cooperate in the performance of governmental functions common to both
governmental entities; and,
WHEREAS, the Ark -Tex Council of Governments and the City of Paris desire to enter
into an Interlocal Agreement for E-9-1-1 service and PSAP equipment.
NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF
PARIS, TEXAS, THAT:
Section 1. The findings set out in the preamble to this resolution are hereby in
all things approved.
Section 2. That an Interlocal Agreement by and between the Ark -Tex Council of
Governments and the City of Paris for E-9-1-1 services and PSAP equipment is hereby
approved, a copy of which is attached hereto and for all purposes incorporated herein as
Exhibit "A", and that the Mayor be, and he is hereby, authorized and directed to execute, on
behalf of the City of Paris, any necessary documents.
Section 3. That, to the extent the aforesaid Interlocal Agreement specifies that
either or both parties are required to pay for the performance of governmental functions
and services, the aforesaid payments shall be made from current revenues available to the
paying party.
Section 4. That, to the extent the aforesaid agreement provides for contractual
payments, the City Council hereby finds and determines that the amount of said
compensation to the receiving party is hereby determined to be fair and reasonable
compensation for the service and functions performed.
Section 5. That this resolution shall be effective from and after the date of
passage.
PASSED AND APPROVED this 23rd day of August, 2021.
Paula Portugal, Mayor
ATTEST:
Janice Ellis, City Clerk
APPROVED AS TO FORM:
Stephanie H. Harris, City Attorney
Ark -Tex Council of Governments
Interlocal Agreement for E9-1-1
Service and PSAP Equipment
for
City of Paris, Texas
P. O. Box 5307
4808 Elizabeth St.
Texarkana, Texas 75505
903-832-8636 (Voice)
903-832-3441(Fax)
1.2 The.,City of Paris, Texas, (Local Government) is a local government that operates
Public Safety Answering #"
,. by the Commission.
1.3 The Commission, as authorized by Health & Safety Code, Chapter 771, is the
oversight and funding authority for regional planning commissions implementing 9-1-1
1.4 The Contract for 9-1-1 Services between and the RPC
the RPC to execute interlocali; governments relating to the planning,
l
development, operation, and provision of ;-1-1 service, the use of wireline and wireless
9-1-1 fees and equalization surcharge appropriated to the Commission and granted to
the PApplicable +"
Iz'. 1 Applicabley .d to Health
and Safety Code Chapter 771; Commission Rules (Title 1, Part 12, Texas Administrative
Code) and Program Policy Statements; the biennial state General Appropriations Act;
Texas Government Code Chapter 783 (Uniform Grant and Contract Management,
including Uniform Grant Management Standards x Part 1, Chapter
Subchapter 1), Chapter 4(Preservation and ;,
Government Records (Resolutionof Certain
,
Against the State); and Texas Local Government Code Chapter 391 (Regional Planning
2.2 Any new or amended policy or procedure, other than an adopted rule, shall be
enforceable against the Local Government 30 days ollowing the date of its adoption
unless the RPC finds and de; .r ,that such
policy or procedure ,, enforceable immediately.RPC shall provideGovernment written ' of all new or amended policies,it or interp; a":
rulesof Commission reasonable"
days prior to the time such policies or procedures are enforceable against the Local
K
3.1
3.2
Article 3: Deliverables
The Local Government agrees to:
3.1.1 Operate and maintain at least one Public Safety Answering Point at the
Paris Police Department, 2910 Clarksville St., Paris, Texas 75460.
3.1.2 Provide 9-1-1 public safety answering service 24 hours per day, seven days
per week; and
3.1.3 Cooperate with the RPC in providing and maintaining suitable PSAP space
meeting all technical requirements.
Ownership, Transference & Disposition of Equipment
3.2.1. The RPC and the Local Government shall comply with Applicable Law, in
regards to the ownership, transfer of ownership, and/or control of equipment
acquired with 9-1-1 Funds in connection with the provision of 9-1-1 service (9-1-1
equipment).
3.2.2 The RPC shall establish ownership of all 9-1-1 equipment located within the
Local Government's jurisdiction. The RPC may maintain ownership, or it may
agree to transfer ownership to the Local Government according to established
policy.
3.2.3 The Local Government shall ensure that sufficient controls and security
exist by which to protect and safeguard the 9-1-1 equipment against loss, damage
or theft.
3.2.4 Ownership and transfer -of -ownership documents shall be prepared by the
RPC and signed by both parties upon establishing ownership or transference of
ownership of any such 9-1-1 equipment in accordance with UGMS and the State
Comptroller of Public Accounts. Sample forms are provided as Attachments A and
B to this Agreement.
3.2.5 Replacement insurance on 9-1-1 equipment shall be purchased and
maintained by the RPC and proof of insurance shall be provided upon request.
3.2.6 The RPC and/or the Commission shall be reimbursed by the Local
Government for any damage to 9-1-1 equipment other than ordinary wear and tear.
3
3.3 Inventory
3.3.1 The RPC shall maintain a current inventory of all 9-1-1 equipment
consistent with Applicable Law;
3.3.2 All 9-1-1 equipment shall be tagged with identification labels.
3.3.3 Any lost or stolen 9-1-1 equipment shall be reported to the RPC as soon as
possible.
3.4 Security
3.4.1 The Local Government shall limit access to all 9-1-1 equipment and related
data only to authorized personnel.
3.5 Training
3.5.1 The Local Government shall notify the RPC of any new 9-1-1 call takers and
schedule for applicable training as soon as possible.
3.6 Operations
The Local Government shall:
3.6.1 Designate a PSAP supervisor and provide related contact information to the
RPC;
3.6.2 Monitor and test the 9-1-1 equipment and report any failures or
maintenance issues immediately to the appropriate maintenance vendor and/or
the RPC;
3.6.3 Coordinate with the RPC and local elected officials in the planning for and
implementation and operation of all 9-1-1 equipment;
3.6.4 Allow 24-hour access to the 9-1-1 equipment for repair and maintenance
service, as required;
3.6.5 Assist the RPC in conducting inspections of all 9-1-1 equipment at the
PSAP as identified by the RPC for quality assurance;
3.6.6 Test all Telecommunications Devices for the Deaf (TDD) for proper
operation;
3.6.7 Log all TDD 9-1-1 calls and equipment testing as required by the Americans
with Disabilities Act of 1990;
3.6.8 Log all trouble reports and make copies available to the RPC as required
by the RPC;
4
3.6.9 Make no changes to 9-1-1 equipment, software or programs without prior
written consent from the RPC.
Article 4: Performance Monitoring
4.1 The RPC and the Commission reserve the right to perform on-site monitoring of
the PSAP(s) for compliance with Applicable Law and performance of the deliverables
specified in this Agreement. The Local Government agrees to fully cooperate with all
monitoring requests from the RPC and/or the Commission for such purposes.
Article 5: Procurement
5.1 The RPC and the Local Government agree to use competitive procurement
practices and procedures required by Applicable Law and RPC procurement policies in
connection with any procurement to be funded with 9-1-1 Funds.
5.2 The RPC shall purchase or reimburse Local Government for supplies necessary
for performance of the deliverables per this Agreement.
Article 6: Financial
6.1 As authorized by Applicable Law, the provisioning of 9-1-1 service throughout the
Region is funded by Commission grants of appropriated 9-1-1 Funds.
6.2 The RPC will provide 9-1-1 Funds to the Local Government on a cost
reimbursement basis using a monitoring process that provides assurance that the
reimbursement requests from the Local Government are complete, accurate, and
appropriate.
6.3 The RPC may withhold, decrease, or seek reimbursement of 9-1-1 Funds in the
event that those 9-1-1 Funds were used in noncompliance with Applicable Law.
6.4 The Local Government shall reimburse the RPC and/or the Commission, as
applicable, any 9-1-1 Funds used in noncompliance with Applicable Law.
6.5 Such reimbursement of 9-1-1 Funds to the RPC and/or the Commission, as
applicable, shall be made by the Local Government within 60 days after demand by the
RPC, unless an alternative repayment plan is approved by the RPC and then submitted
to the Commission for approval.
6.6 The Local Government commits to providing 9-1-1 services as a condition to
receiving 9-1-1 Funds as prescribed by the RPC's Strategic Plan and any amendments
thereto.
5
Article 7: Records
7.1 The Local Government will maintain adequate fiscal records and supporting
documentation of all 9-1-1 Funds reimbursed to the Local Government for 9-1-1 service
consistent with Applicable Law and generally accepted accounting principles and as
approved in the RPC's current approved Strategic Plan;
7.2 The RPC or its duly authorized representative shall have access to and the right
to examine and audit all books, accounts, records, files, and/or other papers or property
pertaining to the 9-1-1 service belonging to or in use by the Local Government, the PSAP,
or by any other entity that has performed or will perform services related to this
Agreement.
7.3 The Commission and State Auditor's Office shall have the same access and
examination rights as the RPC.
Article 8: Assignment
8.1 The Local Government may not assign its rights or subcontract its duties under
this Agreement. An attempted assignment or subcontract in violation of this paragraph is
void.
Article 9: Nondiscrimination and Equal Opportunity
9.1 The RPC and the Local Government shall not exclude anyone from participating
under this Agreement, deny anyone benefits under this Agreement, or otherwise
unlawfully discriminate against anyone in carrying out this Agreement because of race,
color, religion, sex, age, disability, handicap, or national origin.
Article 10: Dispute Resolution
10.1 Disputes include, but are not limited to, disagreement between the parties about
the meaning or application of the Strategic Plan, the Applicable Law or policy, or this
Agreement.
10.2 The parties desire to resolve disputes without litigation. Accordingly, if a dispute
arises, the parties agree to attempt in good faith to resolve the dispute between them. To
this end, the parties agree not to sue one another, except to enforce compliance with this
Article 10, until they have exhausted the procedures set out in this Article 10.
10.3 At the written request of either party, each party shall appoint one non -lawyer
representative to negotiate informally and in good faith to resolve any dispute arising
between the parties. The representatives appointed shall determine the location, format,
frequency, and duration of the negotiations.
10.4 If the representatives cannot resolve the dispute within 30 calendar days after the
first negotiation meeting, the parties agree to submit the dispute to a mutually designated
C:
legal mediator. Each party shall pay one-half the total fee and expenses for conducting
the mediation.
10.5 The parties agree to continue performing their duties under this Agreement,
which are unaffected by the dispute, during the negotiation and mediation process.
10.6 If mediation does not resolve the parties' dispute, the parties may pursue their
legal and equitable remedies.
Article 11: Suspension for Unavailability of Funds
11.1 In the event that (i) the RPC's approved budget and/or appropriations to the
Commission from the Texas Legislature do not permit or otherwise appropriate funds for
reimbursement to Local Government provided for in this Agreement, and (ii) such lack of
permission or non -appropriation shall not have resulted from any act or failure to act on
the part of the RPC, and (iii) the RPC has exhausted all funds legally available for
reimbursement to Local Government, and no other legal procedure shall exist whereby
payment hereunder can be made to Local Government; and (iv) RPC has negotiated in
good faith with Local Government to develop an alternative payment schedule or new
agreement that will accommodate RPC's approved budget and/or appropriations for the
applicable period, then RPC will not be obligated to reimburse the Local Government for
the applicable budget year(s).
Article 12: Notice to Parties
12.1 Notice under this Agreement must be in writing and received by the party against
whom it is to operate. Notice is received by a party (1) when it is delivered to the party
personally; or (2) on the date shown on the return receipt if mailed by registered or
certified mail, return receipt requested, to the party's address specified in this Article and
signed on behalf of the party.
12.2 The RPC's address is:
Ark -Tex Council of Governments
4808 Elizabeth St.
Texarkana, Texas 75505
The Local Government's address is:
Paris Police Department
2910 Clarksville St.
Paris, Texas 75460
12.3 A party may change its address by providing notice of the change in accordance
with paragraph 12.1.
7
Article 13: Effective Date and Term
13.1 This Agreement is effective as of September 1, 2021 and shall terminate on August
31, 2023.
13.2 In the event of default in the performance of this Agreement, the non -defaulting
party may terminate this Agreement after providing written notice of the default to the
defaulting party, and the failure of the defaulting party to cure said default within 30
calendar days of said notice.
13.3 If this Agreement is terminated for any reason, the RPC shall not be liable to the
Local Government for any damages, claims, losses, or any other amounts arising from or
related to any such termination.
Article 14: Force Majeure
14.1 The RPC may grant relief from performance of the Agreement if the Local
Government is prevented from performance by act of war, order of legal authority, act of
God, or other unavoidable cause not attributable to the fault or negligence of the Local
Government. The burden of proof for the need of such relief shall rest upon the Local
Government. To obtain release based on force majeure, the Local Government shall file
a written request with the RPC.
Article 15: Confidentiality
15.1 The parties will comply with the Texas Public Information Act, Government Code,
Chapter 552 as interpreted by judicial opinions and opinions of the Attorney General of
the State of Texas. This Agreement and all data and other information generated or
otherwise obtained in its performance may be subject to the Texas Public Information Act.
The parties agree to maintain the confidentiality of information received during the
performance of this Agreement.
15.2 The Local Government or its duly authorized representative will notify the RPC
upon receipt of any requests for information.
Article 16: Indemnification
16.1 To the extent authorized by law, each party agrees to indemnify the other and
agrees to defend its governing body members, officers and employees, against any claim,
suit or administrative proceeding, and to indemnify them against any liability including all
costs, expenses, and reasonable attorney's fees incurred arising out of an act or omission
of the governing body, any officer, employee or agent in carrying out this Agreement.
Article 17. Historically Underutilized Business Requirements
17.1 The Local Government shall comply with requirements of Chapter 2161 of the
Government Code regarding Historically Underutilized Businesses.
9
Article 18: Miscellaneous
18.1 For purposes of this Agreement, terms not specifically defined herein are defined
in the Applicable Laws.
18.2 Each individual signing this Agreement on behalf of a party warrants that he or she
is legally authorized to do so, and that the party is legally authorized to perform the
obligations undertaken.
18.3 This Agreement constitutes the entire agreement between the parties and
supersedes any and all oral or written agreements between the parties relating to matters
herein. An amendment to this Agreement is not effective unless in writing and signed by
both parties.
18.4 All parties agree that should any provision of this Agreement be determined to be
invalid or unenforceable, such determination shall not affect the term of this Agreement,
which shall continue in full force and effect.
18.5 The following Attachments are part of this Agreement:
Attachment A Ownership Agreement / PSAP Inventory
Attachment B Transfer of Ownership Form
Attachment C Scope of Work
Attachment D PSAP Operations Performance Measures and Monitoring
Attachment E Commission Documents — Legislation, Rules and Program
Policy Statements
18.6 This Agreement is binding on, and to the benefit of, the parties' successors in
interest.
18.7 This Agreement is executed in duplicate originals.
ARK-TEX COUNCIL OF GOVERNMENTS
0
Chris Brown, Executive Director
CITY OF PARIS
0
Paula Portugal, Mayor
Date:--,, . Date:
9
Attachment A
Ownership Agreement
As stipulated in Article 3 of the Agreement, the RPC shall establish ownership of all 9-1-1
equipment located within the Local Government's jurisdiction.
The RPC hereby establishes all 9-1-1 equipment located at Paris Police Department in
Lamar County, to be the property of Ark -Tex Council of Governments, hereinafter referred
to as "Owner".
Following is an itemized listing of 9-1-1 equipment hereby defined
as the property of
Owner.
Revised 07115121 ML
_...-...................... �.
PSAP INVENTORY
ARK-TEX COUNCIL OF GOVERNMENTS
PSAP:
PARIS P.D. / HOST SITE B
MBC Circuit #
161UGM240497
COUNTY:
LAMAR
EQUIPMENT
SERIAL
INSTALL
ATCOG
ATCOG
MANUFACTURER
DESCRIPTION
NUMBER
DATE
INV. NO.
INV. NO,
FRONT ROOM .ITITITITmm�
.........__.
Position #1
...w ...............................
_.....�
HP
HP PRO 600CPU
8CG8298GWH
12/13/18
8232
HP
HP Z22 MONTOR
6CM8161NTT
12/13/18
8224
HP
HP 722 MONTOR
6CM8161NLB
12/13/18
8225
CASSIDIAN
SAM UnitSN17631B
12/13/18
8236
CASSIDIAN
IRR Lic Key
IRR3213312G-MSRQ1
3/4/15
Labeled
Ultratec
TDD
17842035431
7089
Position # 2
HP
HP PRO 600 CPU
8CG8298GQQ
12/13/18
8233
HP
HP Z22 MONTOR
6CM8161MX712/13/18
_..
�ITITIT
ITITITmmmnnnnnnnnnnWu
8226
HP
HP Z22 MONTOR
6CM8161NL8
12113118ITIT
8227
CASSIDIAN
SAM Unit
SN17632B
12/13/18
8237
CASSIDIANIRR
_. _. _. ........ . ....
Lic Key
........._.................................................
IRR3213312G-01SRO1
3/4/15
Labeled
Position # 3
HP
HP PRO 600 CPU
BCG8298GVM
12/13/18
8234
HP
HP Z22 MONTOR
6CM81921BY12/13/18
_..
8228
HP
HP Z22 MONTOR
6CM81921HV
12/13/18
8229
CASSIDIAN
SAM Unit
SN17633B
12/13/18
8238
CASSIDIAN
IRR Lie KeyBAUHPOIVBZR8A6
.......
3/4115
Labeled
911 Printer
HP Laserjet P2035n
VNB3C22336
10/18/11
5261
7091
Position 4
HP
HP PRO 600 CPU
SCG0298GQM
12/13/18
8235
P
HP..........
HP.Z22 MONTOR
6CM819218F
12/13/18
8230IT
..... ._._ ....._
HP
� .._, ..
HP Z22 MONTOR
6CM81921HN
12/13/18
8231
CASSIDIAN
SAM Unit
SN17634B
12/13/18
_
8239
CASSIDIAN
IRR Lie Key
IRR3213312G-01-SRQ1
314115
Labeled
10
Attachment A
Ownership Agreement (continued)
CISCO
Catalyst 2960 RouterFC0173_7X430
.........-. _
p-
5652 7098
5654
7092
_........
CISCO
Catalyst 2860 Router
--------------- _.,.,.
FC01737X45D
10006 M1K1B DT1995433
5655
7093
Eventide
NexLog 740
11/12/13
N/A
7096
Eaton
UPS
HP
7!15121
8656
Sierra
Qdir* GX400 - Wireless AU modem
5800 7101
CISCO
78
Netclock
Spectracom GPS 9383
CISCO
1800 Router (EOL)
4861
71
ECaTS
MIS Logger
iDotpc System 114469
4800 7105
78
1-28
ECaTS
MIS Logger
iDotpc System 114577
HP
ILAPTOP
CND1034HF5 _
7/15/21
...
8550
Rose Electronics
Serve View Pro KVM Switch 1076373
.-.w......
3/4/15 -....
5652 7098
HP Server
P�e�sfimsn.__
t 380p A?,urom Sea r USE3461692
7099
Mediant
10006 M1K1B DT1995433
-_.---.
5653 7094
Mediant
10008 M1K26 N/A
NIA
HP
Management Console 2UA3471JTK
5807 7095
HP
1T' Monitor 3X583846N4
5808 7100
CISCO
Catalyst 3945 Router R01 FTX1826AJMK
5800 7101
CISCO
Catalyst 3945 Router R02 FTX1826AJMG
5799 7102
CISCO
1800 Router (EOL)
4799 7104
CISCO
1800 Router (EOL)
4800 7105
ARK-TEX COUNCIL OF GOVERNMENTS
By
Chris Brown, Executive Director
Date:
11
CITY OF PARIS
Paula Portugal, Mayor
Date:
Attachment B
Transfer of Ownership Form (Sample)
As stipulated in Article 3 of the Agreement between Ark -Tex Council of Governments
(RPC) and (Local Government) dated,_1 20, , the RPC shall document all
transfers of ownership of 9-1-1 equipment between the RPC and the Local Government.
Indicate the appropriate classification:
Transfer—--... Disposition — Lost
Please provide the following information
in as much detail as possible.
................
Inventory Number
Current Assignee:
.. . . ...... . .....
Description
......
Location:
Serial Number
Signature:
Acquisi i n Date
Date:
Acquisition Cost
New Assignee:
Vendor
Location:
Invoice Number.
Signature:
Purchase Ord e"'r—N-W—mber
. ...... . . ......
Date:
Condition
Continued.........
........
12
Attachment B
Transfer of Ownership Form (continued)
Action Recommended by:
Title:
Date:
Comments:
Approved: Yes No
Proceeds, if any:
Approved by:
Rea Allen, 9-1-1/GIS Program Director
Date:
Disposed or Lost Property shall require approval by the agency head.
Reviewed
Chris Brown, Executive Director
Date:
13
Attachment C
Scope of Work
Local Government will:
• Designate a PSAP Supervisor and provide related contact information as a single
point of contact for ATCOG.
• Coordinate with ATCOG in the planning for, implementation and operation of all
9-1-1 equipment.
• Monitor the 9-1-1 equipment, report any failures or maintenance issues immediately
to the appropriate telephone company and notify ATCOG immediately.
• Keep a log of all trouble reports and make copies available to ATCOG upon request.
• Notify ATCOG of any and all major service -affecting issues or issues needing
escalation within a service provider's organization.
• Make wireless test call daily.
• Make text -to -9-1-1 test calls one per day.
• Test all 9-1-1 and ancillary equipment for proper operation and user familiarity at
least once per month.
• Test transfers on the 9-1-1 equipment monthly to assure they are operating
properly.
• Test alternate routing plan once a month.
• Test all 9-1-1 TDD/TTYs for proper operation and to maintain user familiarity at
least once per day.
• Test system for RTT (Real Time Text) capability at least once per day.
• Limit access to all 9-1-1 equipment and related data only to authorized personnel.
• Provide a safe and healthy environment for all 9-1-1 call takers/dispatchers which
enhances proper use and maintenance of 9-1-1 equipment.
• Submit reports to ATCOG of wireless or CLEC (Competitive Local Exchange
Carrier) test calls and /or any applicable paperwork required by CSEC within 24 -
hours.
• Not change or modify any configuration of 9-1-1 equipment, software, programs or
hardware provided by ATCOG.
• Keep PSAP area, 9-1-1 equipment and backroom equipment area and backroom
equipment clean and free of dust accumulation
• The PSAP shall notify ATCOG of any service provider changes and/or changes in
phone numbers programmed on the 9-1-1 equipment.
• Submit ANI/ALI Problem Call Reports and "Advanced Search" ALI Reports,
including wireless information within 24 hours of the initial 9-1-1 call.
• When requested, will complete and submit incomplete ANUALI Problem Call
Reports back to ATCOG within 24 hours.
• Send at least one PSAP participant to trainings and meetings facilitated by ATCOG.
• Coordinate with ATCOG in the validation and correction of 9-1-1 addressing and
City limits for emergency routing and response within 10 days of notice or
implementation.
14
• Upon receipt of annual maps for data validation, must update with corrections and
additions within 30 days.
ATCOG will:
• As administrator for 9-1-1 services for the region, agree to receive monies from
monthly access lines and/or equalization surcharge fees and to pay non-recurring
and monthly recurring system and equipment costs according to the terms outlined
in the regional plan.
• Agree to maintain appropriate accounting and reporting mechanisms for inclusion
of 9-1-1 financial activities in an ATCOG annual audit.
• Coordinate public education and information throughout the region.
• Serve as the Contracting entity with the appropriate telephone companies for
service and equipment.
• Complete such reports and other documentation as may be required by the CSEC,
the PSAPs, the Public Agency, or the service providers.
• Maintain ownership of any equipment purchased by ATCOG for the specific use of
Public Agency, in compliance with UGMS and applicable law.
• Maintain a current inventory of all 9-1-1 equipment located within the PSAPs, as
listed on Attachment B and shall conduct physical inventories annually, in
compliance with UGMS and applicable law.
• Will purchase supplies necessary for the continuous operation of the 9-1-1
equipment, in compliance with proper procurement procedures.
• Provide draft and updated county maps to PSAPs, county agencies and officials
annually.
15
Attachment D
PSAP Operations Performance Measures and Monitoring
Reports
The RPC may request that the Local Government provide it with specialized reports which
will not duplicate information readily available from vendors. Such reports shall include,
but are not limited to:
None
Loqs
The Local Government shall provide copies of logs and reports to assist with the RPC's
collection of efficiency data on the operation of PSAPs including, but not limited to:
1. Trouble report logs at least once per year.
2. List of service affecting issues once per quarter.
3. Certification of TTY/TDD testing once per quarter.
Quality Assurance Inspection
RPC personnel will conduct site visits at least once per year to inventory and evaluate the
condition of PSAP equipment, efficiency of PSAP operations, and compliance with the
Agreement.
In addition, quality assurance inspections will be conducted as follows:
CPU (Computer) TDD/TTY Contingency Routing
ALI Screen Alarm Voice Recorder
Keyboard Notification Overflow
Tests will also be conducted at least once monthly, or quarterly as specified, on 9-1-1
software to ensure proper operation and correct information received. Those tests shall
include, but not be limited to:
Wireline test call
Wireless Phase II and Text -to -9-1-1 test calls
TDD/TTY test call to 9-1-1 PSAP equipment and to non CPE integrated ten -digit PSAP
administrative number
Contingency Routing
9-1-1 Transfer Buttons
iv.
Attachment E
Commission Documents
The following documents govern the funding and provisioning of 9-1-1 services by the
RPC:
Commission Legislation: http://www.csec.texas.gov and
http://www.csec.texas.gov/statutes
2. Commission Rules: http://www.csec.texas.gov
3. Commission Program Policy Statements:
http://www.csec.texas.gov/program-policy-statements/9-1 -1 -program
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