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14 - New Development ProcessNo. 14 TO: Mayor, Mayor Pro Tem & City Council Grayson Path, City Manager FROM: Andrew Mack, Director of Planning and Community Development Duke McGee, Chief Building Official SUBJECT: DEVELOPMENT PROCESS DATE: April 11, 2022 BACKGROUND: The following is an overview memo from the City's new Building Official Duke McGee. Mr. McGee brings a wealth of experience in the building inspection and construction industry since joining our Community Development Team late last year. Duke has a passion for systems organization on the building and development processes and he has been hard at work developing a Building and Development Manual for Paris. It is our intent to utilize this tool to not only improve the quality of communications with our development customer base, but to also substantially improve the level of consistency across the board for the building and development process. Duke will be providing a presentation to Council later tonight. STATUS OF ISSUE: On April 1, 2022, City Staff initiated a new On -Line Permitting, Management and Information System to better assist the general public, developers, contractors, engineering and architectural firms through the development process. The permitting system, as defined in the Development Process Manual has now been implemented and integrated into the City's MyGov software suite. The goals of this system are: • Increase customer service, • Improve interdepartmental communication, • Promote healthy and safe development, • Expedite permit issuance, • Observe all regulatory and compliance rules, and to • Educate both the general public and developers. In order to accomplish these goals a new project (permit) has been created in MyGov. The title of this "permit" is "Site Development Process". All new development projects are required to be submitted through this process. This "permit" will allow ALL development -related City departments, developers, contractors, engineering and architectural firms to communicate through one central system. Allowing for better communication and expedite the development process while maintaining regulatory and compliance rules. In addition, the number and type of permits have been increased. Permits and permit applications have been customized to be more specific to the actual work being performed by the customer. This allows for required information to be obtained, while reducing time needed to complete the application, input the information, perform the review and issue the permit. Informational handouts, instructional sheets and checklists have been created to inform and educate developers, general contractors, business owners and the public. This information is and will be available both printed and digital. Digital information will be provided on the City's website, in the MyGov's Action Center and in the Customer's Knowledge Base. BUDGET: There is no impact to the budget. RECOMMENDATION: This is not an action item, but a presentation only.