10 - CivicPlus LIcense and Service Agreement - Website Design - ADA Compliance SoftwareItem No. 10
TO: Mayor
Mayor Pro Tem
City Council
FROM: Robert G. Vine, Assistant City Manager
SUBJECT: AudioEye / Civic Plus Agreement – ADA Compliance Software for City
Website
DATE: July 24, 2023
BACKGROUND:
The City entered into a contract with Civic Plus in 2008 and they have been hosting the City's
website since that time. Staff is currently working with Civic Plus to update the City's website and
has learned that it is necessary to make improvements and upgrades with specific regard to
bringing it into compliance with the Americans with Disabilities Act (ADA).
STATUS OF ISSUE:
On March 18, 2022, the Department of Justice released guidance on web accessibility in which the
agency stated that the ADA's requirements apply to all the goods, services, privileges or activities
offered by public accommodations, including those offered on websites.
The guidance said that businesses open to the public must take steps to provide appropriate
communication aids and services, often called "auxiliary aids and services," where necessary to
make sure they effectively communicate with individuals with disabilities.
Even though businesses and state and local governments have flexibility in how they comply with
the ADA's general requirements of nondiscrimination and effective communication, they still must
ensure that the programs, services, and goods that they provide to the public—including those
provided online—are accessible to people with disabilities.
People who are visually impaired rely on websites that are coded to meet their needs. They often
use a screen -reading tool that translates the material audibly. Inaccessible websites largely prevent
people who are blind or have low vision from accessing goods and services.
Characteristics of websites inaccessible to people with disabilities, include:
• Poor color contrast.
• Reliance on color to provide information.
■ Lack of text alternatives, or alt -text, on images.
• No captions on videos.
• Inaccessible online forms.
• Mouse -only navigation rather than keyboard navigation.
Civic Plus offers AudioEye, which is a service that will be imbedded in our website that will bring
our site into compliance with ADA requirements, will increase accessibility and reduce liability
for the City.
With regard to liability, it is helpful to understand that the number of web accessibility lawsuits that
were brought to federal court citing Title III of the Americans with Disabilities Act
(ADA) reached a new record in 2022, with plaintiffs filing 3,255 lawsuits—a 12 percent increase
from 2021.
AudioEye provided the City of Paris with a promotional offer of 25% off of the regular pricing
with this offer expiring on a July 20, 2023, prior to the regular scheduled meeting on July 24, 2023.
Staff was approved by the City Manager's Office to enter into this agreement prior to the City
Council's approval so this savings could be realized.
BUDGET:
The 2 -year agreement with AudioEye has a cost of $3,925.50 for the first year and recurring service
fee of $5,465.70.
OPTIONS:
No Action Required – for information only.
RECOMMENDATION: No Action Required
Clvieplus
302 South 4th St. Suite 500
Manhattan, KS 66502
us
Client:
PARIS, TEXAS
Quote #:
Date:
Expires On:
Bill To:
PARIS, TEXAS
Statement of Work
Q-43233-1
5/24/2023 3:32 PM
8/22/2023
SALESPERSON Phone EMAIL DELIVERY METHOD PAYMENT METHOD
Isaac Kikuchi x isaac.kikuchi@civicplus.com Net 30
QTY
PRODUCT NAME
....-..-......
DESCRIPTION PRODUCT
TYPE
1.00
Custom AudioEye Managed
AudioEye Managed: https://www.paristexas.gov Renewable
1.00
CivicEngage Year 1 Annual Fee
Year 1 Annual Fee Discount Renewable
Discount
.......................................................��,........,��_..,.......t..a.mi'i....^.^.................__�
m...........
.._,_.
VeaF 1 T -E ftl
......... ...............W...
Total Investment - Initial Term
.......... ..�..,..�._........................................_�........_......_
USDOQ
USD 3,925.50
.�_
Ann.U-...ww.................._W......--.vvv-. ........ ....
.. �al Recurring Services - Year 2 USD 5,495.70
Initial Term & Renewal Date
----- ----------...... ....
12 Months
Initial Term Invoice Schedule
100% Due at Start Date
Renewal Procedure
Automatic 1 year renewal term, unless 60
days notice provided prior to renewal date
Renewal Invoice Schedule
Annually on date of signing
Annual Uplift
5% starting in Year 2
This Statement of Work ("SOW") shall be subject to the terms and conditions of the CivicPlus Master Services Agreement
and the applicable Solution and Services terms and conditions located at hftps://www.civicDlus.heli)/hc/en-us/p/legal-
stuff (collectively, the 'Binding Terms"), By signing this SOW, Client expressly agrees to the terms and conditions of the
Binding Terms throughout the term of this SOW.
V. PD 06.01.2015-0048
Page 1 of 2
Acceptance
The undersigned has read and agrees to the following Binding Terms, which are incorporated into this SOW, and have
caused this SOW to be executed as of the date signed by the Customer which will be the Effective Date:
Authorized Client Signature CivicPlus
By:
Name:
Title:
Date:e11M
Mailing Address: (If different from above)
By:
............................
Name:
Title:
Date:
PO Number: (Info needed on Invoice (PO or Job#) if required)
V, PD 06.01.2015-0048
Page 2 of 2
CIVICPLUS LICENSE AND SERVICE AGREEMENT
FOR CITY OF PARIS WEBSITE DESIGN AND MAINTENANCE
THIS AGREEMENT is made and entered into by and between the CITY OF PARIS,
TEXAS, a Home -Rule Municipal Corporation, hereinafter referred to as "City", and
CIVICPLUS, 317 Houston, St., Suite E, Manhattan, KS 66502, hereinafter referred to as
"CivicPlus", to be effective from and after the date as provided herein.
WITNESSETH:
WHEREAS, the City desires to engage the services of the CivicPlus to design, develop,
install, implement, test and support a unique and interactive website for the City of Paris (the
"Project"); and
WHEREAS, CivicPlus desires to render such services for the City upon the terms and
conditions provided herein.
NOW, THEREFORE, for and in consideration of the covenants contained herein, and for the
mutual benefits to be obtained hereby, the parties hereto agree as follows:
I. Retention of CivicPlus
The City hereby retains CivicPlus to perform professional services in connection with the
design, development, installation, implementation, testing and support of a new City of Paris
Website Project. CivicPlus agrees to perform such services in accordance with the terms and
conditions of this Agreement.
II. Scope of Services
The parties agree that CivicPlus shall perform such professional services related to the
Project as are more particularly described in this Agreement and in the Scope of Services, attached
hereto and incorporated herein by reference as Exhibit "A." In the event of a conflict between the
requirements of this Agreement and the Scope of Services, this Agreement shall control. The
parties further understand and agree that deviations or modifications to this Agreement in the
form of written contract modifications may be authorized from time to time by the City.
III. Schedule of Work
CivicPlus agrees to commence work on the Website Project within ten (10) business days of
receipt of a Notice to Proceed from the City of Paris, and to proceed diligently with said work to
completion, except for delays beyond the reasonable control of CivicPlus. CivicPlus further agrees
to provide periodic software updates and technical support and service to the City's Website
annually, beginning with the go -live date for the City's Website as mutually determined by the City
and CivicPlus. Annual support shall continue until written notice of termination is given by either
party as provided herein.
CIVICPLUS LICENSE & SERVICE AGREEMENT PAGE 1
IV. _=11enalion and Method -of Pa- mcnt
The parties agree that CivicPlus shall be compensated for the services provided pursuant to
this Agreement and accepted by the City in accordance with the proposal attached hereto and
incorporated herein as Exhibit "A". The contract amount for the one-time fee and the annual fee
as specified in Exhibit "A" shall not be exceeded without the written permission of the City. Upon
completion of design of the Website, CivicPlus shall invoice the City for one-third of the total one-
time fee, upon completion of training of City personnel CivicPlus shall invoice the City for one-third
of the one-time fee, following the go -live date on the City's new Website, and acceptance of the
project by City, CivicPlus shall invoice the City for the remaining one-third of the one-time fee.
CivicPlus shall provide ongoing technical and application support for the City's Website and
related software and applications free of charge for the first twelve (12) months following the go -
live date, thereafter CivicPlus will invoice the City for the annual support and service fee as set
forth in Exhibit A. This annual fee may be increased by a percentage equal to the CPI -U for Dallas,
Texas once per year following the first free year; provided, however, the percentage increase shall
never exceed three percent (3%) annually.
CivicPlus recognizes that this Contract shall commence upon the effective date herein and
continue in full force and effect until termination in accordance with its provisions. CivicPlus and
the City recognize that the continuation of any contract after the close of any given fiscal year of the
City of Paris, which fiscal year ends on September 301h of each year, shall be subject to Paris City
Council approval. In the event that the Paris City Council does not approve the appropriation of
funds for this Contract, the Contract shall terminate at the end of the fiscal year for which funds
were appropriated and the parties shall have no further obligations hereunder.
AST -57 ..1.5
CONTRACTOR warrants that its Software will perform free of defects that would prevent
the Website from operating in the manner described in the Contract documents and any other
related user documentation for the version installed. This Warranty shall commence upon the date
of final acceptance of the Project by CITY, and shall continue for a period of three (3) years. All
upgrades to the software by CONTRACTOR within the warranty period shall be provided to CITY by
CONTRACTOR at no additional charges to CITY. CONTRACTOR disclaims any warranty that the
operation of the Software will be uninterrupted or error free. The CITY'S remedy for breach of the
above warranty includes repair or replacement of the nonconforming Software or termination of
the license under this Contract and refund of the payment for such license. This warranty shall not
apply to Software that has been modified, changed or altered by anyone other than CONTRACTOR
or its suppliers or someone authorized in writing by CONTRACTOR.
VI. indemnity
CivicPlus shall release, defend, indemnify and hold the City and its elected officials, officers,
and employees harmless from and against all damages, injuries (including death), claims, property
damages (including loss of use), losses, demands, suits, judgments and costs, including reasonable
attorney's fees and expenses, in any way arising out of, related to, or resulting from the services
provided by CivicPlus and to the extent caused by the negligent act or omission or intentional
wrongful act or omission of CivicPlus, its officers, agents, employees, subcontractors, licensees,
invitees or any other third parties for whom CivicPlus is legally responsible (hereinafter "Claims").
CivicPlus is expressly required to defend City against all such Claims.
CIVICPLUS LICENSE a SERVICE AGREEMENT PAGE 2
In its sole discretion, City shall have the right to approve defense counsel to be retained by
CivicPlus in fulfilling its obligation hereunder to defend and indemnify City, unless such right is
expressly waived by City in writing. City reserves the right to provide a portion or all of its own
defense; however, City is under no obligation to do so. Any such action by City is not to be
construed as a waiver of CivicPlus's obligation to defend City or as a waiver of CivicPlus's obligation
to indemnify City pursuant to this Agreement CivicPlus shall retain City approved defense counsel
within seven (7) business days of City's written notice that City is invoking its right to
indemnification under this Agreement. If CivicPlus fails to retain counsel within such time period,
City shall have the right to retain defense counsel on its own behalf, and CivicPlus shall be liable for
all costs incurred by City.
VII. Insurance
CivicPlus agrees to meet all insurance requirements established by the City for this Project,
and to require all contractors, consultants, subcontractors and/or sub -consultants who perform
work for CivicPlus to meet the City's insurance requirements. A properly executed and authorized
certificate of insurance naming CivicPlus as the Insured and the City of Paris, Texas, its elected
officials, officers and employees as additional insured's shall be provided upon request by the City.
Vlll. Independent Contractor
CivicPlus covenants and agrees that CivicPlus is an independent contractor and not an
officer, agent, servant or employee of City; that CivicPlus shall have exclusive control of and
exclusive right to control the details of the work performed hereunder and all persons performing
same, and shall be responsible for the acts and omissions of its officers, agents, employees,
contractors, subcontractors and consultants; that the doctrine of respondeat superior shall not
apply as between City and CivicPlus, its officers, agents, employees, contractors, subcontractors
and consultants, and nothing herein shall be construed as creating a partnership or joint enterprise
between City and CivicPlus.
CivicPlus agrees that neither this Agreement nor the work to be performed hereunder will
be assigned or sublet without the prior written consent of the City. The CivicPlus further agrees
that the assignment or subletting of any portion or feature of the work or materials required in the
performance of this Agreement shall not relieve the CivicPlus from its full obligations to the City as
provided by this Agreement.
Mr. Mm
CivicPlus agrees that at any time during normal business hours and upon reasonable notice
from the City, CivicPlus shall make available to representatives of the City for examination all of its
records with respect to all matters covered by this Agreement, and will permit such
representatives of the City to audit, examine, copy and make excerpts or transcripts from such
records, and to make audits of all contracts, invoices, materials, payrolls, records of personnel,
conditions of employment and other data relating to all matters covered by this Agreement, all for a
period of one (1) year from the date of final settlement of this Agreement or for such other or
longer period, if any, as may be required by applicable statute or other lawful requirement.
CIVICPLUS LICENSE & SERVICE AGREEMENT PAGE 3
XI. Termination
The parties agree that either party shall have the right to terminate this Agreement for
cause following written notice specifying the breach and thirty (30) days time to cure the breach,
unless the breach cannot be corrected within thirty (30) days time in which event an additional
thirty (30) days may be allowed. The parties further agree that this Agreement may also be
terminated without cause and for any reason upon sixty (60) days prior written notice. Provided,
however, in the event the City terminates this Agreement without cause and prior to the go -live
date, CivicPlus shall be entitled to compensation for all work completed through the date of notice
of termination. Additionally, should CivicPlus terminate this Agreement without cause during any
twelve (12) month period for which the City has prepaid for technical and application support
services, CivicPlus shall reimburse City for the pre -payment on a prorated basis.
XII. Complete Contract
This Agreement, including Exhibit "A", constitute the entire agreement by and between the
parties regarding the subject matter hereof and supersedes all prior or contemporaneous written
or oral understandings. This Agreement may only be amended, supplemented, modified or
canceled by a duly executed written instrument.
XIII. Mailing of Notices
Unless instructed otherwise in writing, CivicPlus agrees that all notices or communications
to City permitted or required under this Agreement shall be addressed to City at the following
address:
City of Paris
Attn: Information Technology Department
P.O. Box 9037
Paris, TX 75461-9037
With an additional copy of the Notice or Communication sent to:
City of Paris
Attn: City Attorney
P.O. Box 9037
Paris, Texas 75461-9037
City agrees that all notices or communications to CivicPlus permitted or required under this
Agreement shall be addressed to CivicPlus at the following address:
CivicPlus
317 Houston St., Suite E
Manhattan, KS 66502
All notices or communications required to be given in writing by one party or the other
shall be considered as having been given to the addressee on the date such notice or
CIVICPLUS LICENSE & SERVICE AGREEMENT PAGE 4
communication is hand delivered to the party or three (3) business days following the date the
notice letter is posted by the sending party.
XIV. Mlscelja�eoo
A. Paragraph Headings: The paragraph headings contained herein are for convenience only
and are not intended to define or Iii -nit the scope ofanyprovision in this Agreement
B. Contract Interpretation: Although this Agreement is drafted by the City, should any part
be in dispute, the parties agree that the Agreement shall not be construed more favorably for either
party.
C. Venue/Governing Law: The parties agree that the laws of the State of Texas shall govern
this Agreement, and that all aspects of this Agreement are performable in Lamar County, Texas.
Exclusive venue for any claiin or lawsuit arising out of or related to this Agreement shall lie in
Lamar County, Texas.
D. Successors and Assigns: City and CivicPlus, and their partners, successors, subcontractors,
executors, legal representatives, and administrators are hereby bound to the terms and conditions
of this Agreement.
I,. Severability: In the event a term, condition, or provision of this Agreement is determined
to be void, unenforceable, or unlawful by a court of competent jurisdiction, then that term,
condition, or provision, shall be deleted and the remainder of the Agreement shall remain in full
force and effect.
F. Effective Date: This Agreement shall be effective from and after the date the last party
executes this Agreement.
SIGNED on the date indicated below,
DATE: -OA
DATE: �tf I
CIVICPLUS
BY:
. . .... ............... .............
PRESIDENT
X
CITY OF PARIS, 'PTO(AS
`Y
el
BY:
......... ......... . .. .....
K NCARRU1hl,CITE,'' AAGER
CIVICPLUS LICENSE & SERVICE AGREEMENT PAGE 5
APPROVED AS TO -FORM:
W. k—en't
City Attorney
AC
,KNOWLEDGMENTS
STATE OF
COUNTY OF
This instrument,was acknowledged before me on the 1. i!�_ day of L1YLtd-;K 2008, by
'Art4 d I'vk ii"' 4 �i , of Iry Y1 CA (1, J)g��'Jlrr a ' .corporation, on behalf of
said corporations' itAlvj
916 NOTAW PWUCQtKMM
LINDSEY =RSON
f4 A* EOM
STATE OF KANSAS §
COUNTY OF §
Notary Public, State of
This instrument was acknowledged before me on the — day of . 2008, by
d/b/a CivicPhis, a sole proprietorship, individually and on
behalf of said company,
Notary Public, State of Kansas
STATE OF TEXAS §
COUNTY OF LAMAR §
This instrument was acknowledged before me on the / 64day of 2008, by
KEVIN CARRUTH, CITY MANAGER of the CITY OF PARIS, TEXAS, a horne-rule municipal
corporation, on behalf of said municipal corporation.
L/
Notary Public, State of Texas
CIVICPLUS LICENSE & SERVICE AGREEMENT PAGE 6
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EXHIBIT "A"
Scope of Services
°/vicPlrasLicense and Service Agreemeraa',for G&ofParis -Proposal
Organization:
City of Paris
Contact Name:
Russell Thrasher
Street Address:
135 S.E. 1st Street
Address 2:
PO Box 9037
City
Paris State:
Phone:
903-640-3834 Ext:
Billing Contact:
Kent Klinkerman
Billing Address
(if different)
Billing Phone #: 903-784-9228
Tax ID #: 75-6000-635
Payment Terms: Annual
Web Address:
E-mail Address:
TX Zip Code:
Fax:
Date Initiated.
http://www.ci.paris.tx.us/
rgthrasher@paristexas.gov
75461
Fax: 903-782-9034 Information required on invoices, e.g. P.O. # or Job #:
Sales Tax Exempt #:
Acct. Rep. Laura Munsch
Terms and Conditions:
I . Annual invoicing may be prorated in order to correlate with the client's budget year.
2. Annual fees for CivicPlus services are invoiced prior to the year of service and are due by the first of the following month.
3. CivicPlus reserves the right to start invoicing within 6 months of contract signing. Non -activity by client within that timeframe may require re-
negotiation.
4. Either party may terminate the agreement at the end of the contract term by providing the other party with 60 days prior notice.
5. In the event that neither party gives such notice prior to the end of the initial or any subsequent term, this agreement will automatically be renewed
for an additional contract term.
6. Upon completion of design, one-third of the total one-time fee will be invoiced. Upon completion of training, one-third of the total one-time fee
will be invoiced. The remainder of the one-time fee and any additional services will be invoiced upon go -live.
7. Modifications to the original "go -live" date by the client may result in additional fees if additional fees are incurred by CiviePlus for changing
travel arrangements.
8. Payment is due on the date annotated on the invoice for that term's service. Service will be discontinued if payment is not made within 30 days
after the due date. Payments received will be applied first to finance charges, then to the oldest outstanding invoice.
9. CivicPlus will support designated support contacts for the client. Support will include providing technical support and application support of the
CivicPlus system. Following initial setup, additional page design, graphic design, world processing training, and custom programming may be
contracted separately.
10. CivicPlus provides online website statistics software at no extra charge. If this software does not provide all of the information that you need,
CivicPlus will provide you with the necessary log file access for you to use your own website statistic software.
Paget of 3
CivicPlus e 317 Houston St., Suite E o Manhattan, KS 66502
888-228-2233, ext. 307, Fax: 785-587-8951
www.civicplus.com
Civiefts License andService Agreenientfor City of Paris
Overall Project Management
Website Desian
Develop Navigation Architocturc
Site Mvelortnent - Included Modules tuid Site Setup
With, 800MB and 325, GB of transkr per month
Upgraded Modules Totalfi-orin below
Custorn Development
Site Development -- Content -up to 12S pages
Review and T'cgt
Training: Up to 30 hours for no more than 3 employees
Go -live and project review
Search F.neine Registration
Total
D", Vchn"V Center $
E.1 Ranner Development - Add'] $
:-J Bid llostinL,
0 Business DirecLory
9 Docurnent Center
9 Dynamic Bru-nicrumN
R DYnainic sitcloap $
0 F-Cornmurce
0 L.vems Calk-.ndar
0 VAQ
0 Fornis DevelapinentTool $
U latranct S
Job Posting.
pi Ncws Flash
1YI Notil)N Me Email Subscription
0 Online Job Application $
Dole 11ifflareft.
Anituall Fee One -Time Fee
. . .. .........
$ 900.(K)
S $ 2,500,00
.. . . ................ ____
$ 1,200,00
S UGO.00 S M00.00
S 3,600.00 $
2.500.00
$
NA
S S . ..........
31300.00
$
900.00
3t000.00
$ S
1200.00
$
Included
S 7,800,00 S 18.000.00
Annual Fee
One -fire
Annual Fee
(Inc-tinic
Fee
Fee
I " P�Wadcd
1 Ippraded
IK (Vinion 11011
S
Included
Included
0 11boto Gallery
$
S
19 Quicklinks
$
Included
$
Included
0 Request tracker tar — users
$
$
Included
$
included
0 RSS
Is
Included
$
Included
Included
$
Included
[K) Slideshow
S
FREE,
S
FRH'
Included
S
Included
0 StaffDitectory
$
Included
S
Included
Included
$
Included
0 Other:
$
$
Admin. Ntocluks & Services
Included
$
Included
0 Additional Domains
S
Included
$
ln,�]Wcd
0 Autoutated pffconvertcr
11
V10"I"
$
FREI!
I@ Links Redirect
$
tneluded
S
Included
0 Online Web Statistics
S
Included
S
Included
Upgrade(]
$
UpgradW
0 Printer Friendly
S
Included
Included
Included
$
Included
0 Rotating ('(intent
S
Included
Included
Upgi.tdcd
S
upgraded
19 Search I-10:pne Iterkirition
5
Included
Included
IRI Site Scarcli & [-=)- Log
'.$
Included
Included
0 Website Adrninistralive Log
$
Included
S
Included
Setup Notes: CivicPhis will develop a un:iqu,;,A,,ebsite for the client. Upon approval ofthe design, the selected services will be
established with on-going review by the client. t ipon completion of maining, the client will be responsible for updating and
maintaining their website. CivicPhi% will continue providing updates to the software and maintain the content and data.
. .. ..... . .. . . ..... . — Page 2 of 3
CivicPlus a 317 HOLIStOD at., Suite E a Manhattan,.KS 66502
888-228-22' ).3 ), ext. '107, Fix: 785-587-8951
www.civieplus,com
Date initiated.
CivicPlus License and Service Agreement for City of Paris
Additional Training: Training that involves billable time beyond the contracted amount will be documented and invoiced.
Approval by the client is necessary before billable time is incurred.
Support: Page development support and technical support provided free throughout the terms of the contract. Technical problems
with the software are addressed throughout the contract period at no charge.
Additional Projects: Projects that involve billable time beyond the contracted amount will be documented. Written approval by
the client is necessary before billable time is incurred.
Maintenance Upgrades: Maintenance upgrades to the CivicPlus service are provided at no extra charge. Additional modules may
be purchased and activated at any time
Development Specifications
Additional development specifications and requirements will follow upon commencement of the project.
Acceptance:
We the undersigned, agreeing to the conditions specified in this document, understand and authorize the provision of services outlined in
this contract.
Name Date
Paris
Name Date
CivicPlus
Please fax the above contract as soon as possible to
FAX Number: 785-587-8951
For any billing questions, Accounting can be reached at 888-228-2233, ext.215
Support can be reached at:
888-228-2233, ext. 307
785-587-1853, ext. 307
Page 3 of 3
CivicPlus . 317 Houston St., Suite E . Manhattan, KS 66502
888-228-2233, ext. 307, Fax: 785-587-8951
www.civicplus.com
C,ivicPlus
302 South 4th St. Suite 500
Manhattan, KS 66502
us
Client:
PARIS, TEXAS
Quote #:
Date:
Expires On:
Bill To:
PARIS, TEXAS
Statement of Work
Q-43233-1
5/24/2023 3:32 PM
8/22/2023
.
SALESPERSON Phone EMAIL DELIVERY METHOD I PAYMENT METHOD
Isaac Kikuchi x isaac.kikuchi@civicplus.com Net 30
QTY PRODUCT NAME
DESCRIPTION PRODUCT
TYPE
1.00 Custom AudioEye Managed
AudioEye Managed: https://www.paristexas.gov Renewable
1.00 CivicEngage Year 1 Annual Fee
Year 1 Annual Fee Discount Renewable
Discount
................
trsmTee-'Year -1--Total
Total Investment - Initial Term
USID5on nn
vvv-�n:vv
USD 3,925.50
Annual Recurring Services - Year 2 USD 5,495.70
_............
Initial Term &Renewal Date
12 Months
Initial Term Invoice Schedule
100% Due at Start Date
Renewal Procedure
Automatic 1 year renewal term, unless 60
days notice provided prior to renewal date
..ww�... .......m�
Renewal Invoice Schedule
Annually on date of signing
Annual Uplift
5% starting in Year 2
This Statement of Work ("SOW") shall be subject to the terms and conditions of the CivicPlus Master Services Agreement
and the applicable Solution and Services terms and conditions located at http$,//www.civicplus.help/hc/en-u"/legal-
stuff (collectively, the 'Binding Terms"), By signing this SOW, Client expressly agrees to the terms and conditions of the
Binding Terms throughout the term of this SOW.
V. PD 06.01.2015-0048
Page 1 of 2
Acceptance
The undersigned has read and agrees to the following Binding Terms, which are incorporated into this SOW, and have
caused this SOW to be executed as of the date signed by the Customer which will be the Effective Date:
Authorized Client Signature CivicPlus
Mailing Address: (If different from above)
By:
Name:
Title:
Date:
PO Number: (Info needed on Invoice (PO or Job#) if required)
V. PD 06.01.2015-0048
Page 2 of 2