The URL can be used to link to this page

16 - Amendment No 3 to Professional Services Agreement with Computer Information Systems - Digi-Ticket E-Citation SystemItem No. 16 TO: Mayor, Mayor Pro Tem and City Council Grayson Path, City Manager FROM: Richard Salter Jr., Chief of Police SUBJECT: AMENDMENT NO.3 TO AGREEMENT FOR PROFESSIONAL SERVICES AGREEMENT BETWEEN COMPUTER INFORMATION SYSTEMS, INC. (CIS) AND THE CITY OF PARIS. DATE: January 22, 2024 BACKGROUND: On August 27, 2007, the City of Paris and Computer Information Systems, Inc. (hereafter referred to as CIS) entered into an Agreement (Attached) to provide a Computer Aided Dispatch (CAD) System, Records Management System (RMS), Mobile Computer System (MCS) and Automatic Vehicle Location (AVL) System for the Paris Police Department (PPD). This Professional Services Contract was amended on April 29, 2010 and on June 13, 2019 (Attached). In August of 2008, the City of Paris also entered into a contract with Brazos Technology (Attached) to provide electronic ticket writers, maintenance and software support. While this contract included a provision that an interface be configured to send and store e -citation data to both the Municipal Court's Reporting System as well as the PPD's reporting system, the latter interface was never established. As a result, the Police Department has not retained or recorded its e -ticket data since 2008 when the Brazos System was established. The Brazos e -ticket Data was and is currently transmitted to and retained only by the Municipal Court's reporting system. The hardware (E - Ticket Writers) provided by Brazos are also obsolete and in need of replacement. STATUS OF ISSUE: In an effort to provide the best value for the City of Paris, the PPD identified and proposed a "Saltus Technologies" Digi -Ticket E -Citation System (Attached) as a replacement to the obsolete Brazos E -Ticket System currently in use by the Paris Police Department. Specifically, Saltus is the only E -Ticket System that has a data interface with the existing Paris Police Department's Reporting Management System provided by CIS, thus meeting any applicable sole -source procurement requirements. Otherwise, the City would have to replace its Reporting Management System to go with another vendor for E -Ticket System. CIS will act as Agent on behalf of Saltus Technologies to provide the Digi -Ticket System to the Paris Police Department by way of a Change Order / Contract Amendment No.3 to the current CIS Contract, in accordance with Local Government Code Chapter 252.048. All financial transactions for the Saltus Digi -Ticket System will be between the City of Paris and CIS. BUDGET: The funding for this project was appropriated by the Governing Body in the FY23/24 Budget under line item 04-0209-31-00 with $72k budgeted using ARPA funds. OPTIONS: Approve Amendment No. 3 to the agreement for professional services with Computer Information Systems in the amount of $71,294.66, for the incorporation of a new E -Ticket Writing System which includes but is not limited to new E -Ticket Writing hardware, software, digital interfaces to both the Police Department's and Municipal Court's report management databases, maintenance and support. 2. Deny the request for Amendment No. 3 to the agreement for professional services with CIS. RECOMMENDATION: 1. Approve Amendment No. 3 to the agreement for professional services with CIS, in the amount of $71,294.66, for procurement of the Saltus E -Ticket System through a contractual Amendment No.3 with CIS, and authorize the City Manager to sign the agreement. CITY OF PARIS, TEXAS 12/01/2023 PROFESSIONAL SERVICES AGREEMENT NR. 345 PROFESSIONAL SERVICES AMENDMENT NR. 03 TO LICENSE AGREEMENT 345 ("AGREEMENT") BETWEEN COMPUTER INFORMATION SYSTEMS, INC. AND CITY OF PARIS, TEXAS This Professional Services Amendment Nr. 03, hereinafter called "Amendment Nr. 03" is between Computer Information Systems, Inc., hereinafter called "CIS" and the City of Paris, Texas hereinafter called the "City" or "User". CIS and the City shall also be referred to individually as the "Party" and collectively as the "Parties WHEREAS, the City and CIS entered into the Agreement on August 27, 2007 to provide a Computer Aided Dispatch ("CAD") System, Records Management System ("RMS"), Mobile Computer System ("MCS") and Automatic Vehicle Location ("AVL") System for the Paris Police Department ("PPD"); and WHEREAS, PPD requires an E -Citation System; and, WHEREAS, Saltus Technologies, LLC ("Saltus") proposed the digiTicket E -Citation System (`digiTicket System") to the City and the County has accepted said Proposal. WHEREAS, the City requested that CIS amend the Agreement to add the digiTicket System; and NOW, THEREFORE, the parties agree to the following: 1. CIS will act as Agent on behalf of the City to purchase the digiTicket System. 2. The following documents provided by Saltus are attached and incorporated herein: • Saltus 10 Unit Purchase Agreement for the Paris Police Department (Saltus Agreement") 3. The Saltus Agreement is attached hereto and incorporated herein as Exhibit 1. 4. The City agrees to pay CIS for the digiTicket System per the Payment Schedule detailed in Attachment Nr. 01 of this Amendment. 5. Saltus will be solely responsible for delivery and all software and related services as specified in Exhibit 1 hereto including but not limited to delivery of a License for digiTicket software to PPD, a fully executed copy of the License will be delivered to CIS. 6. The City agrees to the Terms and Conditions set forth in Exhibit 1 not in conflict with this Amendment, 7. The City agrees, upon delivery to PPD, title to and risk of loss for any delivered E -Citation manufacturer's warranty and maintenance and support provisions shall pass through to the City. CITY OF PARIS, TEXAS 12/01/2023 PROFESSIONAL SERVICES AGREEMENT NR. 345 8. It is understood and acknowledged by the User that CIS and Saltus are independent contractors acting separately under the terms and conditions of their separate contracts with the User for warranty and maintenance. 9. The duties and responsibilities of Saltus shall be performed by Saltus as an independent contractor. Saltus shall have full control of all of its acts, doings and proceedings relating to or requisite in connection with the discharge of its duties and responsibilities under this Amendment. 10. User agrees that acceptance shall be based solely on demonstration that upon installation, that the E -Citation System is operational in accordance with Exhibit 1. 11. User agrees that the sole warranty, maintenance and support provisions, if any for the hardware or software products detailed in this Amendment are the published warranty, maintenance and support provisions of Saltus and that there is no other warranty, maintenance or support conditions expressed or implied by CIS. 12. User understands and agrees that the applicable Saltus' warranty, and/or maintenance and support if any commences and terminates solely in accordance with Saltus' published specifications. The User is solely responsible for all warranty and/or maintenance and support renewals and all related costs directly with the applicable Supplier that is not scheduled and included in this Amendment. 13. User will pursue all E -Citation maintenance, support and warranty services, after delivery, acceptance and expiration, directly with Saltus. In the event of any dispute regarding Saltus' warranty, maintenance or support or any other claim regarding the delivered and accepted Network Technology, User agrees to pursue its resolution outside this Amendment directly with the Saltus. CIS can lend the User technical assistance with its dispute. 14. User agrees to pay CIS for the digiTicket System as detailed in Attachment Nr. 01 despite any problem outside this Amendment User has with CIS' performance under the Agreement as amended. 15. CIS and User agree that any dispute or course of action of this Amendment does not in any way affect the obligations of CIS or User under the Agreement. 16. All other terms and conditions of the Agreement as amended not in conflict with this Amendment shall apply to this Amendment including but not limited to the Agreement Paragraph B, Warranty; Paragraph C, Limitation of Liabilities; and Paragraph H.7, Venue and Jurisdiction. 17. In the event there is a dispute between the parties hereto with regard to any specifications, terms or conditions, the order of precedence shall be this Amendment Nr. 03, the Agreement as amended, Attachment Nr. 01, Exhibit 1, and lastly any resultant User Contract Documents. 2 CITY OF PARIS, TEXAS PROFESSIONAL SERVICES AGREEMENT NR. 345 COMPUTER INFORMATION SYSTEMS, INC. 14 SIGNATURE: dlj�l NAME: MICHAEL YEFSK W�r TITLE: PRESIDENT DATE: DECEMBER 1, 2023 12/01/2023 CITY OF PARIS, TEXAS SIGNATURE: NAME: TITLE: DATE: SIGNATURE: NAME: TITLE: DATE: Attachments: Attachment Nr. 01, Exhibit 1 M asters\Amendment\M aster Professional Services Amendment — Network Technology 3 CITY OF PARIS, TEXAS PROFESSIONAL SERVICES AGREEMENT NR. 345 12/01/2023 AMENDMENT NR. 03, ATTACHMENT 01, SCHEDULE 1 SALTUS E -CITATIONS 1. Software License Fees • digiTICKET Server (1 @ $ 5,000.00) $ 5,000.00 • digiTICKET Mobile Client (10@ $ 700.00) $ 7,000.00 • Additional RMS/Court Export License (1 @ $ 2,000.00) $ 2,000.00 $ 14,000.00 2. Professional Services Fees • Implementation and Training (1 @ $11,500.00) $ 11,500.00 • Configuration of approval process tab on web application $ 1,250.00 • Configuration of auto -exporter (total exporters) $ 1,750.00 • Design and creation of custom pre-printed ticket back (4" paper only) $ 750.00 $ 15,250.00 3. Hardware Rugged Mobile Computers Zebra TC58 Rugged Android Handheld (10 @ $ 2,509.32) $ 25,092.32 Zebra EVM, TC58, WWAN 5G FR1, CBRS, WIFI 6E, 6" Display, 4GB RAM/64GB ROM, Standard SE 4720 Imager, 8 MP FFC, 16MP RFC, Warm swap battery, 4400 MAH Battery Zebra EVM, OneCare Service, 3 year comprehensive (10 @ $ 424.51) $ 4,245.12 Zebra EVM, USB C communications and charging cable (10 @ $ 13.58) $ 135.78 Mobilis, Screen Protector anti -shock IK06 - Clear for Zebra TC58 (10 @ $ 12.55) $ 125.54 Thermal Ticket Printers RuggedJet 4230BL Kit (10 @ $ 863.67) $ 8,636.68 4" DT Printer w/USB Serial & Bluetooth MiFi — Includes Printer, Li -ion battery, 2 Year Premier Warranty, belt clip & CPCL RuggedJet 4 - 3 year warranty 1 -Year Premium Service (initial service plus 1 additional year) (10 @ $ 55.31) $ 553.08 Car Adapter - Wired - 14' Length for RJ 4 & PJ7 (10 @ $ 27.65) $ 276.54 USB Cable - 6' (10 @ $ 15.32) $ 153.22 Carrying Case Taylor Made carrying cases for RJ4230 (10 @ $ 60.14) $ 601.38 Thermal Paper Thermal Paper: continuous roll, high temp, perforated (50 @ $ 16.00) $ 800.00 Shipping $ 225.00 $ 40,844.66 4. Annual Hosting Fee $ 1,200.00 $ 71,294.66 5. Payment Schedule Nr. 1 Payment upon Execution of Agreement $ 50,000.00 Nr. 2 Payment upon Delivery of Training $ 21,294.66 $ 71,294.66 6. Recurring Annual Fees Maintenance and Support (10 @ 25% of Software License Fees) $ 3,500.00 Hosting Services $1,200.00 $ 4,700.00 4 Ig'IOTICK.E'TO electronic ticketing solution Purchase Agreement for the: Paris Police Department Chief Richard Salter November 30, 2023 Prepared by: Candice Phillips Channel Sales Manager 918.671.4135 907 S. Detroit Ave Suite 820 Tulsa, OK 74120 www...s.al:tus e_dhirkpll..p..!i.....o pir r Submitted in Confidence for the Paris IPolice Department Please confirm pricing after 60 days from the above date digiTICKET electronic ticketing solution THIS PURCHASE AGREEMENT ("Agreement") is entered into between Saltus Technologies, LLC ("Saltus"), and Paris Police Department("Customer"). Subject to the terms and conditions set forth herein, Saltus agrees to sell, and the Customer agrees to purchase the digiTICKET Solution. 1.0 digiTICKET PURCHASE PRICE The digiTICKET Solution includes digiTICKET software, hardware, implementation services and hosting services (if applicable). The continued use of the digiTICKET Solution will require ongoing fees associated with software maintenance and support, new equipment when needed, hosting if applicable and paper. The purchase price for the digiTICKET Solution shall be as follows: digiTICKET PurchasePrice Quote Software License Fees Units Fee / Total digiTICKET Server License - iniClUdes CIS Export 1 $ fit dig-iFICKET Mobile Client Licenses f 00 Additional r 4wi Softwaire License Fees TOTAL / Professional Services Fees Units Fee rrr Total 4w ConifigUration of aipprovail process ConifigUration Of r TOTAL Professionalr TOTAL hardware costs (devices, peripherals, warranties, etc.)" 1 Annual Hosting r r TOTAL See detailed hardware quote with line itempricing & descriptions onfollowing pages. NOTE: Travel & living expenses for on-site training will be billed separately, as actual. RecuarringAnnual Fees 77777 777771 Component M77777=7 . Hostedm Hosting .. 4w TOTAL (beginningrr IIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIII((�/111////////////////fir/rrrrl/��l Confidential Paris Police Department Page 1 Copyright © 2023 Saltus Technologies, LLC All Rights Reserved digiTICKET electronic ticketing solution The following detailed hardware pricing was used to determine the hardware component of the purchase price included in summary above. Zebra TCg Rugged Android Handheld Zebra EVIMl, TC58, WWAN 5G FR1, CBRS, WI FI 6E, 6" Display, 4G RAMII/64GB ROMI, Standard SE 4720 Imager, 8 IMP FFC, 16MIIP RFC, Warm swap battery, 4400 10 MAH Battery $ 2,509.23 $ 25,092.32 Zebra EVIMl, Onecare Service, 3 year comprehensive 10 $ 424371 $ 4,245.12 Zebra EVIMl, USB C commun'icat'ions and charging cable 10 $ 13.58 $ 135.78 Mlob'il'is, Screen Protector anti -shock IK06 - Clear for Zebra T'C58 10 $ 12.55 $ 125.54 Brother RuggedJet42301 Bluetooth Thermal Printer RuggedJlet 4230BL Kit: 4' DT Printer w/USB, Serial & Bluetooth Iv'lliFi - Includes 10 $ 863.67 $ 8,636.68 Printer, Li -ion battery, 2 year Premier Warranty, belt clip & CPCL RuggedJlet 4 - 3 year warranty; 1 -year Premiiumi Service (initial service plus 1 10 $ 55.37 $ 553.8 addt'I years Car Adapter - Wired - 14 ' Length for RJI 4 & PJI7 1 10 1 $ 27.65 $ 276.54 USB Cable - 6' 1 10 1 $ 15.32 $ 153.22 T'avlor Made carrv'inRcases for RJI4230 Thermal Paper; continuous roll, high temp, perforated, price per roll Confidential Paris Police Department Copyright © 2023 Saltus Technologies, LLC All Rights Reserved 10 1 $ 60141 $ 601.38 50 $ 16,00 $ 800.00 Shipping Costs $ 225.00 Total Hardlware Price: $ 40,844.66 Page 2 digiTICKET electronic ticketing solution 2.0 SCOPE OF THE AGREEMENT As part of this Purchase Agreement, Saltus will provide the following: A fully configured digiTICKET solution for Paris Police Department. digiTICKET Software • The Customer's license to use the digiTICKET software is an annual term and commences on the first day of the month when end user training is completed. The license automatically renews annually provided the Customer stays current with annual software maintenance and support (and hosting, if applicable) fees. • The software license includes: ■ A server license which includes access to the administrative website application for an unlimited number of end users. ■ Mobile client software licenses for 10 Android Zebra TC58s. • Export Licenses — 1 license is required for each additional data export: CIS RMS and OpenGov CMS. NOTE: Fees charged by RMS or Court system vendors are not included as part of this agreement and will need to be negotiated and paid separately between the Customer and each respective vendor. Implementation Services • The software will be provided as -is, configured for the Customer. This means no new core functionality will be developed specifically for the Customer, unless otherwise agreed upon and included within the pricing section of this Agreement. In addition to standard configuration services. • Saltus personnel will provide end user training as follows: ■ Onsite training. Training travel expenses billed separately as actuals. Confidential Paris Police Department Page 3 Copyright © 2023 Saltus Technologies, LLC All Rights Reserved digiTICKET electronic ticketing solution Hardware • See Hardware Detail table above. NOTE: The use of existing tablet computers, barcode scanners and/or printers must be approved by Saltus. If approved, the customer must provide a minimum of two of each existing device types for system configuration and testing purposes. NOTE: Saltus does NOT provide hardware installation services. The Customer is responsible for installing all hardware. Paper • See Hardware Detail table above. Hosting • Hos Ling services for the digiTICKET web application provided BY RACKSPACE. NOTE: If Customer hosts the digiTICKET solution on -premises, Customer is responsible for all disaster recovery, backup, and security processes. Saltus will deploy the solution on customer hardware but is not responsible for database backups or hardware or operating system maintenance. Software Maintenance and Support Services • Software maintenance provided through periodic release updates to the mobile client and web server software during the term of this agreement. • Saltus reserves the right to increase the annual maintenance and support and hosting fees on an annual basis (not to exceed 5% annually) to reflect increases in the costs of doing business. Miscellaneous It is understood and agreed by the parties that: • The Customer and Saltus will each appoint a Project Lead for this project. The Project Leads will serve as the Primary Point of Contact for the respective parties • In addition to the fees and payments listed in Section 6 of this agreement, Saltus will invoice the Customer for all travel and living expenses associated with on-site activities (such as training). All expenses will be billed as actual with copies of receipts provided. • The Customer will appoint an Administrator that will train and provide first level support to Customer users. This person can be the same individual as the PPC if so desired. The Customer Administrator will be the single point of contact between Saltus Support Services and the Customer. • Changes to project scope can affect time estimates required for implementation and will be mutually agreed to and confirmed in writing. • Saltus may perform User Acceptance Testing and Training activities remotely utilizing webinar and teleconferencing technologies. • Saltus will not provide installation services for vehicle docks or mounts. • The Customer will provide a full-time internet connection to facilitate the synchronization of tickets from the ticket writing devices to the digiTICKET server. • Fees charged by Court or RMS system vendors to interface with the digiTICKET Solution are not included in the purchase price under this Agreement and shall be an additional charge to the Customer. Confidential Paris Police Department Page 4 Copyright © 2023 Saltus Technologies, LLC All Rights Reserved digiTICKET electronic ticketing solution 3.0 digiTICKET SOFTWARE LICENSE This Software License covers the Saltus software that accompanies the digiTICKET Solution under this Agreement, which includes computer software and may include associated media, printed materials, "online" or electronic documentation, and Internet -based services ("Software"). The Customer agrees to be bound by the terms of this Section 3.0 by installing, copying, or otherwise using the Software. 1. GRANT OF LICENSE. Saltus grants Customer the following rights provided that Customer complies with all terms and conditions of this Section 3.0: a) Saltus grants to Customer a nonexclusive license to use copies of the Software, provided that for each individual using the Software within Customer's organization, Customer has acquired a separate and valid license for each user device as may be required by Saltus. b) Customer may make and use an unlimited number of copies of any documentation, provided that such copies shall be used only for Customer's purposes pursuant to this Agreement and are not to be republished or distributed (either in hard copy or electronic form) beyond Customer premises. c) Customer may also store or install a copy of the Software on a storage device, such as a network server, used only to install or run the Software on computers used by a licensed end user in accordance with a) above. d) Software provided by Saltus may not be distributed to any individual, third party or entity that exists external to the Customer's organization or for any purpose other than use of the Software for Customer. 2. RESERVATION OF RIGHTS AND OWNERSHIP. Saltus reserves all rights not expressly granted to Customer in this Agreement. The Software is protected by copyright and other intellectual property laws and treaties. Saltus owns the title, copyright, and other intellectual property rights in the Software. The Software is licensed, not sold. 3. LIMITATIONS ON DECOMPILATION, AND DISASSEMBLY. Customer may not reverse engineer, decompile, or disassemble any Software provided in compiled or object code form, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. 4. NO RENTAL/COMMERCIAL HOSTING. Customer may not rent, lease, lend or provide commercial hosting services with the Software. 5. CONSENT TO USE OF DATA. Customer agrees that Saltus and its affiliates may collect and use technical information gathered as part of the product support services provided to Customer, if any, related to the Software. Saltus may use this information solely to improve our products or to provide customized services or technologies to Customer and will not disclose this information in a form that personally identifies Customer. 6. ADDITIONAL SOFTWARE/SERVICES. This Software License applies to updates, supplements, and add-on components of the Software that Saltus may provide to Customer or make available to Customer after the date Customer obtains the initial copy of the Software, unless Saltus provides other terms along with the update, supplement, add-on component. 7. NOT FOR RESALE SOFTWARE. Software provided by Saltus may not be sold or otherwise transferred for value or used for any purpose other than Customer's application of the Software pursuant to this Agreement. 8. EXPORT RESTRICTIONS. Customer acknowledges that the Software is subject to U.S. export jurisdiction and agrees to comply with all applicable international and national laws that apply to the Software, including the U.S. Export Administration Regulations, as well as end-user, end-use, and destination restrictions issued by U.S. and other governments. 9. SOFTWARE TRANSFER & ASSIGNMENT. All rights to use of Software provided by this Agreement are for the sole use of Customer and may not be transferred, assigned, directly or indirectly without prior written authorization from Saltus. 10. TERMINATION. Without prejudice to any other rights, Saltus may terminate the Software License if the Customer fails to comply with the terms and conditions of this Agreement. In such an event, the Customer shall destroy all copies of the Software and all of its component parts. Confidential Paris Police Department Page 5 Copyright © 2023 Saltus Technologies, LLC All Rights Reserved digiTICKET electronic ticketing solution 11. INDEMNIFICATION. Provided that Customer complies with all terms and conditions of this Agreement, Saltus agrees to indemnify, defend, and hold harmless Customer from and against any and all liabilities, actions, claims, damages, reasonable costs, and reasonable expenses arising from or relating to any claim that the Software infringes upon or violates any patent, copyright, trade secret, or other proprietary right of any third party. If a claim for indemnity is made pursuant to this paragraph, Customer shall give Saltus prompt written notice of any alleged liability or action and shall offer to tender the full defense thereof to Saltus. Saltus shall not be liable for any settlement of any such liability or action effected without the prior written consent of Saltus. 4.0 SOFTWARE MAINTENANCE AND SUPPORT 1. SERVICES. During the term of this Agreement, Saltus agrees to provide maintenance and support services, as described herein, for the Software operating under the license(s) and on the hardware configurations listed in Section 1.0 of this Agreement so as to maintain the Software in good working order, keeping the Software free from material defects so that the Software will function properly and in accordance with the accepted level of performance as set forth in Section 3.0 of this Agreement. Such maintenance and support shall include (i) diagnosis of problems or performance deficiencies of the Software and (ii) a resolution of the problem or performance deficiencies of the Software. Saltus will provide telephone software support twenty-four (24) hours a day, seven (7) days a week. Saltus will use its best efforts to cure, as described below, reported, and reproducible errors in the Software. Saltus utilizes the following four (4) severity levels to categorize and respond to reported problems: Severity 1: Critical Business Impact The impact of the reported problem is such that the Customer is unable to either use the Software or reasonably continue work using the Software. Saltus will provide a response by a qualified member of its staff to begin to diagnose and to correct a Severity 1 problem as soon as reasonably possible, but in any event a response via telephone will be provided within one (1) hour. Saltus will make its best efforts to resolve Severity 1 problems in less than forty-eight (48) hours, but in any event, will engage staff until an acceptable resolution is achieved. Severity 2: Significant Business Impact Important features of the Software are not working properly and there are no acceptable, alternative solutions. While other areas of the Software are not impacted, the reported problem has created a significant, negative impact on the Customer's productivity or service level. Saltus will provide a response by a qualified member of its staff to begin to diagnose and to correct a Severity 2 problem as soon as reasonably possible, but in any event a response via telephone will be provided within four (4) hours. Saltus will exercise its best efforts to resolve Severity 2 problems within five (5) days, but in any event, will engage staff until an acceptable resolution is achieved. Severity 3: Some Business Impact Important features of the Software are not working properly, but an alternative solution is available or non- essential features of the Software are not working properly with no alternative solution. The Customer impact, regardless of Software usage, is minimal loss of operational functionality or implementation resources. Saltus will provide a response by a qualified member of its staff to begin to diagnose and to correct a Severity 3 problem as soon as reasonably practical, but in any event a response via telephone will be provided within one (1) day. Saltus will exercise its best efforts to resolve Severity 3 problems within one (1) week, but in any event, will engage staff during business hours until an acceptable resolution is achieved. Severity 4: Minimal Business Impact A noticeable situation exists in which use of the Software is affected in some way which is reasonably correctable by a documentation change or by a future, regular maintenance release. Saltus will provide, as agreed by the parties, a fix, or fixes for Severity 4 problems in future maintenance releases. With respect to any reported problems, Saltus may, with the concurrence of the Customer, elect to send senior support or development staff to the Customer location to accelerate problem resolution. Saltus will be responsible for the costs associated with this escalated problem resolution if the problem is determined to be related to the Confidential Paris Police Department Page 6 Copyright © 2023 Saltus Technologies, LLC All Rights Reserved digiTICKET electronic ticketing solution Software. If it is determined that the problem was not related to the Software, the Customer agrees to pay reasonable travel and lodging expenses in addition to Saltus standard consulting rates. Travel time will be charged at consulting rates. 2. MAINTENANCE. During the term of this Agreement, Saltus will maintain the Software by providing software updates and enhancements to Customer as the same are offered by Saltus to its Customers of the Software under maintenance generally ("Updates"). All Updates and enhancements provided to Customer by Saltus pursuant to the terms of this Agreement shall be subject to the terms and conditions of Section 3.0 of this Agreement. Updates will be provided on an as -available basis. Updates will be provided in machine-readable format and updates to related documentation will be provided electronically. All such deliveries shall be made electronically to the handheld computers automatically during a sync process or as initiated by Saltus support staff using remote device management tools. All such deliveries for the laptop computers shall be made automatically during a sync process or as coordinated by Saltus and Customer support staff. If requested, Saltus will provide on-site assistance in the installation of Updates on a time and materials charge basis, plus expenses. Saltus assumes no responsibility for the correctness of, performance of, or any resulting incompatibilities with, current or future releases of the Software if the Customer has made changes to the system hardware/software configuration or modifications to any supplied source code which changes effect the performance of the Software and were made without prior notification to and written approval of Saltus. Saltus assumes no responsibility for the operation or performance of any Customer -written or third -party application. 3. MAINTENANCE AND SUPPORT WARRANTY. Saltus will undertake all reasonable efforts to provide technical assistance under this Agreement and to rectify or provide solutions to problems where the Software does not function as described in the Software documentation, but Saltus does not guarantee that the problems will be resolved or that any item will be error -free. This Agreement is only applicable to the Software running under the certified environments specified in the release notes for that product. Saltus will provide the Customer with substantially the same level of service throughout the term of this Agreement. Saltus may from time to time, however, discontinue Software products or versions and stop supporting Software products or versions one year after discontinuance, or otherwise discontinue support service. Saltus liability shall not exceed the fees that Customer has paid under this Agreement. Customer agrees that the pricing for the services would be substantially higher but for these limitations. 4. ACCESS. Software maintenance and support services are conditioned upon provision by Customer to Saltus of reasonably appropriate access to the system(s) running the Software, including, but not limited to, passwords, system data, file transfer capabilities, and remote log -in -capabilities. Saltus will maintain security of the system and use such access only for the purposes of this Agreement and will comply with Customer standard security procedures. Information accessed by Saltus agents or employees as a result of accessing Customer system shall be deemed confidential information pursuant to the terms of this Agreement. Customer shall provide Saltus with internet access to the system(s) running the Software and a Primary Point of Contact at the Customer site to coordinate Support efforts with Saltus staff. 5. FEES. Fees for maintenance and support services provided under this Agreement are contained in Section 1.0 of this Agreement. Any time a client license or software module is added or deleted from this Agreement, Saltus will automatically adjust and/or amend Section 1.0 of this Agreement accordingly. Saltus will periodically review Section 1.0 of this Agreement. If changes have occurred, Saltus will adjust and/or amend Section 1.0 of this Agreement and Maintenance and Support fees will be adjusted accordingly. Rates will be reviewed and adjusted accordingly when client licenses or software modules are added. Customer agrees to reimburse Saltus for reasonable expenses related to the performance of services. Expenses may include, but are not limited to, charges for materials, shipping and handling, travel (including lodging and associated expenses), printing and documentation, and other out-of-pocket expenses reasonably required for performance. Expenses will be pre - approved by the Customer. 6. PAYMENT OF MAINTENANCE AND SUPPORT FEES. Fees will be invoiced annually, with the annual term commencing 12 months from the 1" day of the month following end user training. Invoices will be delivered thirty Confidential Paris Police Department Page 7 Copyright © 2023 Saltus Technologies, LLC All Rights Reserved digiTICKET electronic ticketing solution (30) days in advance of the commencement of the term. Expenses will be invoiced as actual and when incurred. All invoices are payable net fifteen (15) days. 5.0 OTHER TERMS 1. TERM AND TERMINATION. The term of this Agreement shall be for one (1) year and, thereafter, for renewal terms on a year-to-year basis until terminated (i) by Customer in the event the Software is taken out of service and upon thirty (30) days' notice to Saltus; (ii) by either party with notice to the other party at least thirty (30) days' notice prior to the expiration of the original one (1) year or any subsequent one (1) year renewal term, in which case, this Agreement shall terminate at the expiration of the original term or renewal term as the case may be; (iii) by either party upon a default of the other party, such default remaining uncured for thirty (30) days from the date of written notice from the non -defaulting party to the other specifying such default; (iv) upon the bankruptcy or insolvency of Saltus; or (v) the Software License is terminated. Upon such termination, provided the Customer is not in default under this Agreement, Saltus shall refund to Customer a portion of the fees prorated to reflect the date of termination. Notwithstanding the above, neither party shall be relieved of liability to the other party for damages sustained by the non -breaching party resulting from breach of the Agreement by the other party, and either party may withhold any payments to the other party for the purpose of setoff until such time as the exact amount of damages due are determined. 2. DISCLAIMER OF WARRANTIES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SALTUS DISCLAIMS THE WARRANTIES OF MERCHANTABILITY, AND OF FITNESS FOR A PARTICULAR PURPOSE. 3. EXCLUSION OF DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SALTUS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, PUNITIVE, INDIRECT, OR CONSEQUENTIAL DAMAGES. 4. LIMITATION OF LIABILITY AND REMEDIES. EXCEPT AS OTHERWISE SET FORTH HEREIN, NOTWITHSTANDING ANY DAMAGES THAT CUSTOMER MIGHT INCUR FOR ANY REASON WHATSOEVER (INCLUDING, WITHOUT LIMITATION, ALL DAMAGES REFERENCED HEREIN AND ALL DIRECT OR GENERAL DAMAGES IN CONTRACT OR OTHERWISE), THE ENTIRE LIABILITY OF SALTUS AND ANY OF ITS SUPPLIERS UNDER ANY PROVISION OF THIS AGREEMENT AND CUSTOMER'S EXCLUSIVE REMEDY HEREUNDER SHALL BE LIMITED TO THE GREATER OF THE ACTUAL DAMAGES CUSTOMER INCURS IN REASONABLE RELIANCE ON THE SOFTWARE UP TO THE AMOUNT ACTUALLY PAID BY CUSTOMER FOR THE SOFTWARE. The customer agrees that the purchase price would be substantially higher but for these limitations. 5. GENERAL. Each party acknowledges that it is bound by the terms of this Agreement and further agrees that it is the complete and exclusive statement of the Agreement between the parties, which supersedes and merges all prior proposals, understandings, and all other agreements, oral and written, between the parties relating to this subject matter of this Agreement. This Agreement may not be modified or altered except by a written instrument duly executed by both parties. This Agreement and performance hereunder shall be governed by and construed in accordance with the laws of the State of Oklahoma. Any and all proceedings relating to the subject matter hereof shall be maintained in the state or federal courts of Tulsa County, Oklahoma, which courts shall have exclusive jurisdiction for such purpose. Each of the parties waives any objection to venue or in personam jurisdiction. If any provision of this Agreement shall be held to be invalid, illegal, or unenforceable, the validity, legality and enforceability of the remaining provisions shall in no way be affected or impaired thereby. Neither party may assign, without the prior written consent of the other, its rights, duties, or obligations under this Agreement to any other person or entity, in whole or in part. The waiver or failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further right hereunder. Confidential Paris Police Department Page 8 Copyright © 2023 Saltus Technologies, LLC All Rights Reserved digiTICKET electronic ticketing solution 6.0 SIGNATURE Terms Total charges for this agreement are $ 71,295 1. Upon execution of this document, Saltus will invoice for $ 55,470; which includes: a. 50% of all software license fees: $ 7,000 b. 50% of all services fees: $ 7,625 c. All hardware and paper fees: $ 40,845 2. Upon deployment of the solution, Saltus will invoice for the balance of all fees: $ 15,825 Payment terms are NET 15. If payment is not received within 30 calendar days of the due date, Saltus reserves the right to charge a late fee of 1% of unpaid invoice for every 30 days the payment is past due. By signing and returning this document you are signifying the acceptance of the Agreement and the terms and conditions as outlined above. This Agreement can only be modified when both parties agree in writing. Agreed to: By: Name: Agnes Rygula Title: Vice President Date: 12/01/2023 Agreed to: Saltus Technologies, LLC By: Name: Eric C. Fultz Title: President/CEO Date: Confidential Paris Police Department Page 9 Copyright © 2023 Saltus Technologies, LLC All Rights Reserved digiTICKET electronic ticketing solution 7.0 CUSTOMER CONTACT FORM PO Number: Tax Exempt Status/Certificate Number: Primary Paris Police Department Project Contact: Name: Title: Address: City: State: Phone: Email: Zip: Primary Paris Police Department Project Contact: Name: Title: Address: City: State: Phone: Email: Primary Billing Contact: Name: Title: Mailing/Billing Address: City: State: Phone: Email: Zip: Zip: Confidential Paris Police Department Page 10 Copyright © 2023 Saltus Technologies, LLC All Rights Reserved digiTICKET electronic ticketing solution Records Management System CIS Vendor Contact Information Is an RMS Export included? Export included Type of export required? Auto -export Court Case Management System OpenGov Vendor Contact Information Is a CMS Export included? Export included Type of export required? Manual export Other Interfaces (State system, Payment, etc.) Vendor Contact Information Is another export required? Mobile Query Software to digiTICKET Mobile Interface? No Vendor Contact Information Number of states to be parsed (in-state + 2 included)? 0 110 person & vehicle returns MUST be provided per state BY Configuration of approval process tab on web application Printed ticket types: 0 Pre-printed Paper Back Required (4" printer): Yes Confidential Paris Police Department Page 11 Copyright © 2023 Saltus Technologies, LLC All Rights Reserved computer information systems inc. August 22, 2007 Assistant Chief Bob Hundley Paris Police Department 2910 Clarksville Street Paris, Texas 75460 Via: Email: bhundley@paristexas.gov Subject: CIS Response to Email from Paris Police Department on July 9, 2007 regarding License Agreement #345 Dear Assistant Chief Hundley, The following is our response to your email request for changes to the Contract. Changes were made to the Contract in accordance with the attached responses. Sincerely, COMPUTER INFORMATION SYSTEMS INC. Ala �y Art Yefsky CEO a i F Enc: License Agreement (2 Copies) Rmsdoc:agency:parispdtx.license agreement.panspdtx_cover letter license agreement 06-20-2007,doc r;. Web:. www.dsusa.org 7840. N Unco n Avenue .dice: 847-673-780 e-mail:sales@cisusa:vrg Skokie; 1L.60077. fax:. 847-573-7844. . PARIS POLICE DEPARTMENT TX 08-22-2007 The following Items are in response the email dated July 9, 2407 regarding CIS Contract #345: 1. Page 3, AB: CIS Will Add: "Upon termination of this Agreement, for any reason, the User shall immediately remit all payments due to CIS for Systems and Services Delivered and Accepted by User in accordance with the terms of this Agreement." 2. Page 4, B1: CIS Response: Warranty does stark on Acceptance Verification in Task 5. No change to the Agreement. Page 5, C, Limitation of Liabilities: CIS Response: No change to the Agreement. 3. Page 9, G: CIS Will Add: CIS recognizes that this License Agreement shall commence upon the Effective Date herein and continue in full force and effect until termination in accordance with its provisions. CIS and the User recognize that the continuation of this Agreement after the close of any given fiscal year of the City of Paris, which fiscal year ends on September 30th of each year, is be subject by law to Paris City Council approval. In the event that the Paris City Council does not approve the appropriation of funds for this Agreement or any other public safety dispatch, records or mobile system, this Agreement shall terminate at the end of the fiscal year for which funds were appropriated and the parties hereto shall have no further obligations hereunder except as provided in Paragraph A.8 above. User warrants that it has encumbered funds of the Payment due on execution of this Agreement as specified in Addendum A, Paragraph B below. 4. Page 10, G6: CIS Will Add. "fourteen (14) days notice." 5. Page 11, 1-13: CIS Response: CIS will replace the first sentence with the following, "User agrees to dedicate the User's Computer (Server(s) and database) exclusively to CIS System(s) and any other required software that CIS has approved. User shall exclude all other application code or software products." 6. Page 12, H7: CIS Response: CIS will replace with CIS' Cross Venue Term. 7. Page 14, Addendum A: CIS Response: See changes on page 14, Addendum A. 2 computer information systems inc. PARIS POLICE DEPARTMENT TX 88-22-2007 8. Page 16, Addendum B, 8. CIS Response: Please note that "final acceptance" is performed at Acceptance Verification in Task 5 when the Systems are installed in Paris on the Paris Server(s). No change to the Agreement is required. 9. Page 17, Addendum C, 1.1.2: (a) The nrtivus EMS interface .CIS Response: The Interface is included. No change in overall cost. The Interface is a development with a target delivery of the first quarter of 2008. It will be delivered with no increase in price when developed in mid 2008. At that point, the EMS Tables running Crtivus will be required to access the CIS Server and download certain dispatch fields. (b) Satellite TLETS CJS Response: CIS does not have a Texas agency with Satellite TLETS. When CIS receives a Paris contract, CIS will initiate the development process and provide Paris with an estimated delivery. I would estimate delivery at this time at mid 2008. 10. Page 19, Addendum C, 3.2.1: CIS Response: See CIS Response to Item 9 above. 11. Page 21, Addendum C, 3.6, Task 6: CIS Response: Acceptance is a two (2) step process fully described in Addendum M(2). Note the answer in item 8 above. No change to the Agreement is required. 12_ Page 22, Addendum C, 3.8: CIS Response: Please note that is exactly what is stated on Page 16 in Addendum B, Task 8 and Page 22, Paragraph 3.8. No change to the Agreement is required. 13. Page 24, Addendum C, 5.0: CIS Response: CIS estimates a minimum of thirty-six (36) weeks and an average of fifty-two (52) weeks. There are a considerable number of Tasks to be performed by both Paris and CIS. 14. Page 25, Addendum C, 5.8: CIS Response: See answer in Item 8. 15. Page 36, Addendum D(2): (a) CIS Response: CIS will change Addendum D to Addendum D(2). (b) Segment Report CIS Response: Segment and Module are used interchangeably. Arrest is a Segment or Module in RMS for example. computer information systems inc. 3 PARIS POLICE DEPARTMENT TX Q8-22-2007 16. Page 57, Addendum K(2), 2.1: CIS Response: Please let us know if this is the Motorola or other digital mobile with an IP Interface for CAD Systems. If not, the IP Interface must be added by Paris in order to handle CIS Windows Mobile Transactions. 17. Page 60, Addendum M(2): (a) CIS Response: We will change D to D(2) in the Agreement. (b) CIS Response: Substantial Compliance and Specific Compliance are the two (2) compliance terms used in Contracts. Windows computer systems' performance is dependent upon hardware and the Instantaneous transaction types, traffic load and networks' bandwidth. Therefore, specific compliance cannot be warranted at all times and substantial compliance is used. (c) CIS Response: M(2) does provide Final Acceptance at Paris. See Item 8 above_ No change to the Agreement will be made. 18. Page 65, Addendum P(5), 4.1.4: (a) CIS Response: Call Received (Answered by Dispatcher) and Call Dispatch is recorded in CAD. (b) CIS Response: All Unit Assignments and Status changes, including EMS Enroute to Hospital and Arrival, etc, are recorded in the Unit History Table. 19. Page 82, Addendum S(4): CIS Response: See Item 9(b) and the Addendum S(4) Paragraph 1.4_ computer information systems inc. 4 PARIS POI -.ICE DEPS RTMENT TEXAS 08-22-2067 LICENSE AGREEMENT #345 This Agreement is I: the City of Paris, Te renewable object c( Services listed Belo' System(s) and Sery installation and use USER'S COMPUTER COMPUTER INFORMATION SYSTEMS INC. LICENSE AGREEMENT 345 Between Computer information Systems Inc. hereinafter Called "CIS" and xas hereinafter called the "User". This Agreement provides an annually ode computer software license for non�excluslve use of Systems) and ,ti. This Agreement specifies the terms and conditions under which said ices are to be provided and the terms and conditions. regarding the of the CIS System(s) and Services to be located at the following Site(s): Paris Police Department 2910 Clarksville Street Paris, Texas 75450 SERVER: SOL 2005 SERIAL NBR; SYSTEM(s) VERSION: { WINODViIS SERVER 2(]03 THE SYSTEM(S), SERVICES AND OTMER PROGRAM PRODUCTS TO BE PROVIDED ARE AS FOLLOWS; BASIC PROGRAM PRgDUCTS: LICENSE FEE SPECIFICATIONS COMPUTER ASSISTED DISPATCH (-CAD) ADDENDUM A ADDENDUM D(2.), M(2) RECORDS MANAGEMENT SYSTEM (FIMS) ADDENDUM A ADDENDUM D(2), M(2) SPECIAL PROGRAM POODUCTS: CAD-TLETS INTERFACEATE=LLITE) If ADDENDUM A ADDENDUM S(4), R� 3) CAD -E911 INTERFACE ADDENDUM A ADDENDUM E(W), R(3) CAD MAP CENTRIC PHAgE Y ARID 2 WIRELESS ADDENDUM A ADDENDUM S(3), R(3) CAD MAP CRIME ANALYgIS INTERFACE ADDENDUM A ADDENDUM X(4), R(3) CAD-ORTIVUS INTERFACP ADDENDUM A ADDENDUM J(4), R(3) IMAGE GATEWAY SYS -MV ADDENDUM A ADDENDUM Z(W), R(S) FIREHOUSES RECORDS PYSTEM INTERFACE ADDENDUM A ADDENDUM J(1). R(S) MOBILE COMPUTER SYS EM (MCS) ADDENDUM A ADDENDUM P(5), R(3) AVL SYSTEM ADDENDUM A ADDENDUM K(4), R(3) RECORDS CONVERSIPN ADDENDUM A ADDENDUM T(3)(8), R(3) SERVICES: STATEMENT OF WORK ADDENDUM A ADDENDUM C OUSTOM17ATION ADDENDUM A PARAGRAPH F TRAINING ADDENDUM A ADDENDUM C, par. E INSTALLATION OF SYSTE(8) ADDENDUM A ADDENDUM G, Par. E DELIVERY ADDENDUM A ADDENDUM 13, C SYSTEM($) ACCEPTANCP ADDENDUM A ADDENDUM M(2),R(3) MAINTENANCE AND SUPORT ADDENDUM A PARAGRAPH D WARRANTY I ADDENDUM A PARAGriAPH B OTHER PROGRAM pROIDI.ICTS TO 8E PROVIDER ARE AS FOLLOWS: NONE fj ADDENDA TO THIS AG X(4), Z(VV) A, 13, C, D(2), E(W), J(1), J(d), K(4), M(2), P(5), R(3), S(3), 8(4), T(3)(B), , 7T/7R InVA ` W71 -LSA$ 0.dN1 Nain6Noo - OOGLEL9 Vs T sZ :EZ LOOZ/ZZ./80 PARIS POLICE DEPARTMENT TEXAS 08-22-2007 LICENSE AGREEMENT #345 TERMS AND CONDITIONS A. SYSTEIIII(S) The term "System(s)" as used in this Agreement refers to the licensed Basic Program Products and Special Program Products listed on Page 1 of this Agreement and any Addendum hereto, and includes related materials such as manuals, instructions, and other writings relating to the System(s) delivered or to be delivered by CIS to User. The System(s) are proprietary and copyrighted property of CIS. All rights except those expressly conveyed herein are reserved by CIS, The terrn, "Other Program ProducW as used in this Agreement are listed on Page and are the licensed hardware and/or software and/or services provided by third parties. Training, installation, warranty, maintenance, support and renewal provisions for Other Program Products are solely in accordance with the terms and conditions of the applicable Amendments to the Agreement attached hereto and incorporated herein for the given Other Program Product(s). Acceptance for the Systems shall be in accordance with the applicable Addendum, M(2) or R(3), as specified on Page 1 of this Agreement. 2. This Agreement is effective from the date on which it is accepted by CIS (Effective Date) and will remain in effect until terminated in accordance with the provisions of this Agreement. The License Fee provides for the non-exclusive use of the System(s), maintenance and support as described below for a term of one (1) calendar year (Maintenance Term) from the Date of Installation. The Date of Installation as used in this Agreement is defined as that day when the Basic Program Products) is Accepted by User in the manner set forth in Addenda M(2). The User may continue to use the System(s) for additional Maintenance Terms by payment of Annual Renewal Fees in accordance with Paragraph G_2 below. 3. The System(s) may be hosted only on the User's Computer(s) listed on Page 1 on the effective date of this Agreement at the Site(s) listed on Page 1 and used on Workstations attached within the User's Site(s). The System(s) may not be transferred, migrated or otherwise installed on any other computer, including but not limited to, redundant and non-stop server configurations, without written amendment to this Agreement and payment of then current fees. installation on another computer(s) is allowed: (1) in the event of the purchase of a replacement for the User's Computer; (2) for storage of backup data. 4. The User agrees to use the System(s) for its internal purposes only. The User will limit access to the System(s) to those employees who require such access in order to use the System(s) in furtherance of the User's business. Such use may only be at the Site(s) designated on Page 1 or on an Amendment to this Agreement. The User will not make the System(s) available to any other person, organization, or third party for any purpose or reason including but not limited to data extracts, other software applications, occasional users, other agencies, vendors and third party support personnel without the express written permission from CIS. 2 PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 OS-Zz-2007 The Agreement does not restrict the User's use of the Records, Inquiries and Reports created by the Systems, including the use thereof to extract data by the other Uset's applications (consistent with Federal/State regulations). In the event CIS' existing Inquiries, Reports or Special Reports Services do not provide for User's data extract requirements), User agrees to consult with CIS for the development of a data extract program(s) that will be developed by CIS at User's expenses. User agrees not to allow third party access to the System for the above purposes. "Additional Users" as used in this Agreement may use the System(s) only with express written permission from CIS and only after additional applicable license and support fees are paid CIS. 5. The User shall take all reasonable precautions to maintain the confidentiality of the System(s), but not less than that employed to protect its own proprietary and/or confidential records and information. The obligations expressed in this provision shall remain binding upon the User and Additional Users even after termination of this Agreement. CIS shall take reasonable precautions to maintain the confidentiality of any User documentation and records provided to CIS by User, but not less than that employed to protect its own proprietary and/or confidential records and information. Upon request from User, CIS will return said User documentation and destroy any copies. 6. The User may reproduce any System(s) related materials for its own use as long as all titles, trademarks, trade names, and copyright notices are also reproduced. The User may make two (2) copies on tape or CD of the System(s) software for backup purposes only and affix copyright notices. 7. This Agreement, and any of the licenses, System(s) or related materials to which it applies, may not be assigned, sublicensed, sold, mortgaged, pledged, or otherwise transferred by the User_ 8. Upon termination of this Agreement, for any reason, the User shall immediately remit all payments due to CIS for Systems and Services Delivered and Accepted by the User in accordance with the terms of this Agreement. "User's Data" created by the User using the CIS Systems is resident on the Microsoft SRL (MS SQL} employed by the CIS Systems. MS SQL is an open database and the MS SQL Tables (Names, Address, Charge, etc.) are defined within the database. Use of the CIS Systems is unnecessary for the User to access the MS SQL Tables for this purpose, including conversion of the User's Data to a vendor's system that would replace CIS. In the event this Agreement is terminated in accordance with the Agreement's terms herein, User will have two (2) Termination Options regarding User's Data and access to Records that are created by the CIS Systems as follows: C-1 PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 08-22-2007 (a) Option 1: In Option 1, the User may request that CIS provide the SQL Tables on a machine readable DVD. CIS would do so upon Termination at no cost to the User_ User shall then delete the System(s) from all Servers and Workstations, and deliver to CIS the originals and all copies (whether partial or whole, and regardless of form) of the System(s) and related materials within ten (16) calendar days. (b) Option 2: In Option 2, the User may continue to have "Limited Use" of the System(s). Limited Use is confined to access of Records for View, Inquiries and View Reports and Print under Annual Renewal of the Agreement. The Limited Use restricts Entry and Update of Records in RMS, CPS and JMS Systems as applicable. All use of MCS is eliminated. CAD and RMS Records created from MCS Mobiles are stored in the CAD and RMS Database and are similarly accessible as CAD and RMS Records. The Annual Renewal Fee for Second Option, for the Limited Use, is 40% of the then current Annual Renewal Fee for the Systems as applicable under the Agreement. 9. User may desire to purchase other System(s) in addition to those listed on Page 1 of this Agreement. CIS agrees to add said Systems) to this Agreement at the then current CIS price by written Amendment in accordance with Paragraph H.9 below. 10. Other governmental agencies may purchase Systems) using this Agreement. at the then current price, terms and conditions. 11. The Specifications including but not limited to Features, Functions and Data Elements ("Specifications") of the System(s) listed on Page 1 of this Agreement are specified only in the applicable Addendum on said Page 1 _ CIS reserves the right to change said Specifications without notice. CIS will provide software in said New Releases that will preserve User's data when changes are made to the System(s) and Specifications in said New Releases. 12. The User may purchase additional CIS Systems under this Agreement at the then current prices in accordance with Paragraph H.9 below. B. WARRANTIES AND INSURANCE 1. Warranty CIS warrants that each CIS System will provide the features and functions as specified in the applicable Addendum listed on Page 1 of this Agreement for one (1) year from Acceptance of the Basic Program Products as defined in the Agreement, Addendum M(2) and Addendum C, Paragraphs 3.5.2 and 3.6.3 hereto so long as the System(s) are properly used in the machine environment as specified in Section G.0 below. The User understands, however, that errors may exist or occur in the System(s), and CIS does not warrant that operation of the System(s) will be 2 PARIS POLICE DEPARTMENT TEXAS 08-22-2007 LICENSE AGREEMENT #345 uninterrupted. CIS will respond to any reported error condition as specified in Paragraph ❑ below. THERE ARE NO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR OTHER WARRANTIES, WHETHER EXPRESSED OR IMPLIED, EXCEPT AS EXPRESSLY STATED HEREIN. 2. Insurance CIS is an Illinois Corporation and carries General Corporate Insurance with a $2,000,000.00 limit and the User shall receive at least 30 days notice before the insurance agreement may be cancelled for non-payment or otherwise. CIS' coverage also includes Workman Compensation, Automobile Coverage and insurance of Property of Others while housed at CIS. Any Other Insurance requested by the User that is provided by CIS will be at User's expense as long as the Other Insurance remains in force and premiums are received by CIS in a timely fashion. Annual premium renewal payments must be received by CIS from User twenty-one (2 1) days in advance of the premium due date for said Other Insurance. At the User's request, CIS will furnish the User with a Certificate of Insurance naming the User as an Additional Named Insured. C. LIMITATION OF LIABILITIES CIS' liability for damages (regardless of the form of action, whether in contract or tort) shall in no event exceed that amount paid by the User to CIS during the preceding twelve (1 2) month period for the specific System as to which the claim(s) arose. Under no circumstances shall CIS be liable for indirect, special, exemplary, incidental or consequential damages, including, but not limited to, loss of anticipated savings or profits, loss resulting from business or operations disruption, loss of records or information, or effects on services, persons and other systems even if CIS knew or should have known or had been advised of the possibility of such damages. No action, whether based on contract, strict liability or tort, including any action based on negligence, arising out of the performance of services under this Agreement, may be brought by either party more than one (1) year after such cause of action accrued, except that an action for non-payment may be brought within two (2) years of the date the payment was due. D. SOFTWARE MAINTENANCE SERVICES AND SUPPORT SERVICES CIS agrees to provide Software Maintenance and Database Maintenance for the System(s) and will make all reasonable Efforts to "Correct Errors" reported by the User. An "Error" is defined herein as the failure of a System to substantially meet the specifications in the applicable Addendum when the User has maintained his hardware, related hardware system software and networks in accordance with the provisions of Paragraph AA and G.fi. l•7 PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 Efforts to Correct Errors are defined as the technical measures taken by CIS' analysts/programmers to resolve/eliminate an Error that has occurred in the use of the System. Such Efforts shall take the form of a Configuration Change, Code Table Adjustment or Modification of a Software Program. A "Hot Fix" is a Modification made to a Program Software that may be released to the User(s) upon completion and testing. Hot Fix Modifications Software Programs may be made only to Software Programs that are not "Cascade Software Programs." Cascade is defined as Software Programs that are linked to other Software Programs. A Hot Fix will be released upon Modifications and Test of the Software Program. A Modification that involves a Cascade Software Program may involve Modifications to numerous other Software Programs. A modified Cascade Program will be released with the next New Release when the entire System(s) are subject to Q&A. Configuration Changes and Code Table Adjustments may be made shortly after the Error is diagnosed. Should CIS find that a reported Error or Performance Problem is not in its System(s) or operational procedures, CIS will advise the User accordingly. In the event that the error or performance problem has resulted from the current facility environment (power, HVAC, UPS, etc.) of the System(s) by the User, CIS will advise the User and the User will take measures to maintain the proper machine environment recommended by CIS per Paragraph G.fi. If the Error or Performance Problem is a result of User modifications, third party software and/or access due to lack of User compliance with Paragraph AA, or unreported Workstations, CIS will advise the User and the User will cooperate with CIS to remove all User modifications and/or third party access and/or upgrade hardware related said unreported Workstations. CIS agrees to provide Software Support Services "Support" to assist User personnel by telephone with questions relating to the functional operation and technical issues of the System(s). Support shall be provided by telephone during normal business hours on weekdays. CIS will use the Go -To -Assist System to facilitate direct access to a User's Workstation. This facility enables CIS -to render direct and immediate support to the User reporting an Error or requesting Support. CIS agrees to provide Support by telephone for "Emergency Events" on a 24 hour, 7 day basis. User may define Emergency Event. CIS will assist the User and hardware/network vendor(s) in diagnosis of and restoration of a System outage due to hardware/network problems. User agrees to maintain, at all times, a valid backup copy of the entire System Library and most current backup of the data files to enable restoration of the System(s) when required. User agrees to provide CIS wideband electronic access to User's Server and Workstations, including using VPN and PC Anywhere, to enable and facilitate CIS' Maintenance and Support Services. CIS maintains an FBI/CJIS Facility Security Plan and its management and program staff involved in Maintenance and Support Services have FBI clearance for that purpose. C: PARIS POLICE DEPARTMENT TEXAS UCEN5E AGREEMENT #345 08'-22-2007 The above Services shall be provided by CIS to the User for the System(s) on the User's Computer under the conditions that the User is not in default of the Agreement, that the User has made all payments in accordance with this Agreement, and that the User has renewed the Agreement in accordance with Paragraph G.2 in a timely fashion. E. INSTALLATION AND TRAINING SERVICES 1.0 CIS provides the Installation and Training that is generally described in this Paragraph E and in detail in Addendum C, Statement of Work. 2.0 Installation Services 2.1 Preparation of the System(s) will be performed at the CIS facility in Skokie, Illinois. 2.2 Computer Hardware (Servers and Workstations) is required for operation of the System(s). CIS will provide the User with the Computer Hardware Specifications required to support the workstations, beds and transaction rates specified by the User for the Systems). 2.3 The User's Server shall be loaded by User with Windows Server 2003 and SOL 2005 at the User's facility after the User has installed the CIS specified Computer Hardware. 2.4 Installation of System{s} shall be performed at User's facilities by CIS electronic download to Users Computer Hardware. 2.5 CIS will configure the Computer Hardware and System{s} for operation over User's Network. 2.6 In the event the User requests CIS to provide Other Program Products including Computer Hardware, CIS will provide said Other Program Products on a turnkey basis under an Amendment(s) to this Agreement. 3.0 User Training performed by CIS for the System(s) includes Management Orientation and Training for management personnel and Operations Training for personnel for the Systems). The Management and Orientation Training for the operation staff is conducted at CIS. Operational Training for staff personnel is conducted at User's facility. 4.0 Costs for the System{s} Training and Installation Services that will be provided by CIS are specified in Addendum A of this Agreement. 5.0 Additional Training and Installation Services beyond those specified in Addendum A and C are available at the rates in effect at the time such services are requested. Additional travel and living costs incurred by CIS personnel in connection with on- site services, in addition to that specified herein, are biliable at additional cost to the User. 7 PARTS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 ©8-22-2007 6.0 User is responsible for all other User's costs in connection with the installation and Training Services provided by CIS including User's travel and diem expenses of User's personnel. In the event User desires a User's Server and Workstation during Management Training rather than CIS' Server and Workstations), User will be responsible for shipment costs to and from CIS. 7.p One (1) initial set of manuals consisting of one (1) hard copy and one (1) soft copy on MS Word Diskette will be provided the User and Additional User(s) for each System acquired. The User may reproduce additional copies for internal use only. The User will receive, free of charge, one (1) soft copy of each new manual update released by CIS for the System(s). Additional copies may be purchased by the User at current prices plus shipping charges. 8.0 The User may video or audio tape for its own use any training session provided by CIS. The User agrees to limit access to such tapes, to refrain from disclosing such tapes, and to keep such tapes confidential in the same manner described in Paragraphs A.4 and A.5 above. F. CONFIGURATION SERVICES 1. CIS will provide only the Configuration Services under this Agreement as described in this Paragraph F. 2_ CIS will provide a custom header on displayed menu screens. 3_ CIS will provide a custom header on all printed reports. 4. CIS will provide the User with an Implementation Guide for code table customization, geofile instructions and documentation requests. The User will use said Guide to prepare users for geofile entry training and to provide CIS with the required customization documentation_ CIS will use this User documentation to prepare the Systems. 5. CIS provides the User with customization of a single set of code tables. The code tables %Will enable the User to display screens and print reports in which the certain parameters are User defined. Entries defined by CIS, State or Federal agencies are not subiect to change by the User. 6_ No customization to any System, other than those described in the above Paragraphs F.1 through F.5, will be performed under this Agreement, including without limitation, changes to field titles, report titles and processing logic, unless such additional customization and the charges for same are specifically described in a specific written Addendum or Amendment to this Agreement and itemized in Addendum A. N. PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 G. ADDITIONAL CONSIDERATIONS 08-22-2007 CIS recognizes that this License Agreement shall commence upon the Effective Date herein and continue in full force and effect until termination in accordance with its provisions. CIS and the User recognize that the continuation of this Agreement after the close of any given fiscal year of the City of Paris, which fiscal year ends on September 30th of each year, is be subject by law to Paris City Council approval. In the event that the Paris City Council does not approve the appropriation of funds for this Agreement or any other public safety dispatch, records or mobile system, this Agreement shall terminate at the end of the fiscal year for which funds were appropriated and the parties hereto shall have no further obligations hereunder except as provided in Paragraph A.S above. User warrants that it has encumbered funds of the Payment due on execution of this Agreement as specified in Addendum A, Paragraph B below. 'I. Payment Schedule The License Fee(s) and Service(s) costs are due and payable as specified in Addendum A hereto. 2. Annual Renewal Procedure The Annual Renewal Fee is due and payable on each anniversary of the Date of the Acceptance of the Basic Program Products as defined in Paragraph 13.1 above. This fee provides for continued use of the System(s), for the Maintenance Term as specified in Paragraph A.2 above, any new releases of the Systems), software maintenance and software support in accordance with Paragraph D, and continuance of the Warranty provided in Paragraph B, during each renewal period. New releases of the System(s) scheduled in this Agreement do not include new systems or products marketed and sold separately by CIS for the same user application. Failure to pay the Annual Renewal Fee within thirty (30) days after written notice by CIS will automatically terminate this Agreement, and User must immediately return the System(s) in accordance with Paragraph A.& CIS reserves the right to adjust the Annual Renewal Fee for the System(s). CIS agrees to limit any Annual Renewal Fee adjustment to a cumulative annual increase of 5% per year of the original Annual Renewal Fee. CIS will provide notice of any fee adjustment at least 120 days prior to the then current anniversary date. 3. Taxes The License Fee and Annual Renewal Fee do not include taxes. If CIS is required to pay any sales, use, excise or other taxes (whether federal, state or local) imposed with respect to this Agreement or license, such taxes shall be billed to and paid by the User. Taxes based on CIS' net income or assets shall be the sole responsibility of CIS. �6] PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 4. Non -Renewal or Termination By CIS OS -22-2007 (a) In the event that the User offers to renew this License Agreement in accordance with Paragraph G.2 above and CIS (or its assignee) does not accept said offer, CIS agrees to grant the User a perpetual single computer non -transferable object code license for the System(s). (b) In the event the User is granted a perpetual object code license under the provisions of G.4(a) above, User shall continue to be bound by all the terms contained in this License Agreement except the terms regarding continued or subsequent renewals_ (c) In the event CIS goes out of business and there is no successor, CIS will provide the User with a copy of the source code. 5. Delivery The Estimated Delivery Schedule is detailed in Addendum B and C. CIS does not warrant a Specific Delivery Schedule because: (1), System's implementation tasks must be completed, often serially by CIS and User; (2), User Schedules and operations are subject to change without notice due to unforeseen events; and (3), technical problems may arise from User's System and/or other concurrent projects that will adversely affect all CIS' implementation Schedules. 6. User Responsibility The User is responsible for creating and maintaining a proper machine environment, to CIS' and Manufacturers' applicable specifications, for the User's Computer(s), including any and all site preparation facilities (HVAC, Electrical, LAN, Network(s), etc.), and for all computer hardware and hardware related system software, database, data conversion, and for data input costs, directly and indirectly related to the utilization and performance of the System(s) furnished hereunder, whether or not the User has been notified by CIS of said equipment, hardware and software, labor and materials costs and facilities requirements, even if CIS has been advised of said requirements. The User is responsible for all the above in order to be fully prepared for installation of the System(s) by CIS. User is responsible for advising CIS if any condition exists which would prevent installation of the System(s). Failure of the User to provide CIS with fourteen (14) days notice of any condition which would prevent installation of the System(s) will make the User liable for any incidental additional labor, travel or per diem costs experienced by CIS. Performance of the System(s) on the Users computer, networks and database are subject to factors beyond the control of CIS. User is responsible for any computer, network and database hardware, software and services, and upgrades thereto, that may be required to achieve and maintain over time the performance desired by the User under any and all operating environments encountered by the User when using the System(s). 10 PARIS POLICE DEPARTMENT TEXAS 08-22"2007 LICENSE AGREEMENT #345 T. License Fee Basis and Additional License Fees (a) The License Fees listed in Addendum A for each System (CAD, RMS, CPS as applicable) are based on the maximum number of attached Work Stations (WS} that will be used to access each System regardless of frequency of access of any given WS. User agrees to notify CIS on at least an annual basis of any incremental increase in WS for each System over that listed in Addendum A. The License Fee for JMS is based on the number of Beds. (b) User agrees to pay the incremental increase at the then current License Fees for the incremental increases in WS and Beds within two (2) months of receipt of invoice from CIS. (c) Notwithstanding the above, if any System listed in Addendum A is specified as "Enterprise", no additional CIS System's License Fees will be due for increases in WS or Beds as applicable. H. GENERAL TERMS 1. CIS certifies that it has title to or a proprietary right to license its Systems). CIS will defend the User against any claim that one of its Systems covered by this Agreement infringes a U.S. patent or copyright, provided that the User promptly notes CIS in writing of the claim and CIS shall have control of the defense and all related settlement negotiations. The User shall cooperate with CIS in every reasonable way to facilitate such defense. Under the aforesaid conditions, CIS will pay the resulting costs, damages and attorney's fee finally awarded. 2. The System(s) and related materials shall at all times remain the properly of CIS and subject to the provisions of this Agreement. However, the User shall maintain ownership of User's data entered in the database tables generated by the User using the CIS System. User agrees and acknowledges that in the event User terminates Agreement for any reason including non-payment of the Annual Renewal Fee, access to said User's data will be subject to the provisions of Paragraph A.8 above. in the event CIS terminates this Agreement in accordance with Paragraph G.4, the provisions. of GA shall apply to access to User's data. 3. User agrees to dedicate the User's Computer (Server(s) and database) exclusively to CIS System(s) and any other required software that CIS has approved. User shall exclude all other application code or software products. In so doing, User will avoid exposing the System(s) to incompatibility problems, performance problems, and unauthorized access. Multiple applications will compromise CIS' ability to take responsibility and provide continued database responsibility and System's optimum performance because different applications have unique requirements including performance tuning. 11 f MYS POLICE DEPT RTMENT TEMS 08-22-2007 LICENSE ACREEME #345 User agreed to make no changes to the User's Computer, systems software or network wit out prior notice to CIS and review and authorization from CIS. In the event that User desires CIS to manage and Ioad all Software Updates and/or provide 24 7x385 Network Diagnostics and support, CIS will provide a written proposal to add these services to the Agreement. 4. The User authorizes CIS to use its name as a reference for the CIS System(a) covered by his Agreement, 5. Acceptance of the Basic Program Products shall be governed solely by the provisions olf Addendum M(2). Acceptance of the Special Program products and Other Progr m products shall be governed solely by the provisions of Addendum R(3). 6. User acknowledges that the System(s) and Services purchased under this Agreement �re commercial off-the-shelf computer software and services incidental to installation and training of users of said System(s). Services da not include consulting, gngineenng, works -for -hire or custom software development. CIS does not offer or provide consulting, engineering, works -for -hire or custom software development. 7. This Agree Tent shall be deemed to be execrated in Skokie, Illinois, U.S.A. and shall Ko ^I by the internal laws {not choice} of the State of Texas. The parties hereto agreel that the jurisdiction and venue of any court action or proceeding brought byser against CIS hereto for the enforcement of any provision of this Agreement all be proper solely in the Circuit Court of Cools County Illinois or the U.S. District Pourt of Northern Illinois at Chicago, at User's sole option, and nowhere else. The parties further agree that the jurisdiction and venue of any court action or progeeding brought by CIS against User for the enforcement of any provision of tois Agreement shall be proper solely in the 62"`r or Gtr! District Court of Lamar County Texas or U.S. District Court of the Eastern Texas at Beaumont, at CIS' sola opt �1on, and nowhere else. A counter claim may be filed by either party only in the vInue of the original action. 8. This Agreem nt and the referenced Addenda and any attached Amendment(s) constitute the entire Agreement between the parties, and no representation, condition, ungerstarlding or agreement of any kind, oral or written, small be binding upon the parties unless incorporated herein. In the event o a dispute between the parties hereto with regard to any specifications{ terms or conditions, the order of precedence shall be this Agreement, any additiona User's contact documents and/or purchase orders to be attached hereto. g. The User has undertaken on investigation and procurement of a replacement for its existing public safety system(s) for its Police Department. This Agreement i5 in 12 i a 7TJPC1 -4rk1,4 n-tkIT bM5M;C741iOT r-7 'C7 1[2M7177fon response to an award of said procurement to CIS, Resolution No. 2007-051, by the Parls City Council on May 14, 2007. 10. This Agreement shall be null and void unless accepted and duly executed by User and received by CIS by the date of October 1, 2007, CIS may extend said date in writing. 11. Signatures of Acceptance below will constitute an Agreement. Tgm OM1 I • CITY OF PARIS T AS "ST �4 A& SIGNATUR' NAME: Ernest R. Clark TITLE, Enterim City Manager SATE,.,— August -27, 20,07 -- APPROVED AS TO FORM: SIGNATIJRE: -7 NAME: W. Kdnt Mellyar TITLE: City Attorney DATE.- AUZUSt Z7, 2007 490:101 11 1111 0 a 1 1.19 13 7A/7A n -AH T �� rl,-4wn,) tPAR� P1 q/ t?RT 7A :FA i AA7 177 Yr,',R PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 ADDENDUM A COST AND PAYMENT SCHEDULE A. SYSTEM(S), SERVICES AND PROGRAM PRODUCT COSTS 1. BASIC PROGRAM PRODUCTS CAD (4 WS @$ 10,000.0011NS) RMS (43 WS) Total Program Products 2. SPECIAL PROGRAM PRODUCTS CAD-TLETS Interface (Satellite) CAD -E911 Interface CAD -Map Centric Phase 1 and 2 Interface (CAM) CAD -Map Crime Analysis Map System (CAS) Image Gateway System FireHouse5 Records System Interface (ERS) CRD-Ortivus Interface MCS (20-30 Mobiles) • MCS CAD Client (10 Mobiles) ■ MCS CAD-EMS/Fire Client Q EMS, 5 Fire Mobiles) ■ MCS RMS Client (10) ■ MCS TLETS interface • MCS Map Client (23 Mobiles) AVL Server (Unlimited) • AVL CAD Map Interface • AVL Mobile Map Client (23 Mobiles) Total Special Program Products 3. OTHER PROGRAM PRODUCTS Total Cather program Products 4. SERVICES Installation Records Conversion Training (12 Days [On -Site @$ 1,200.041Day) Travel and Diem. First Year Maintenance and Support. Total Services 5. PREPAID ANNUAL RENEWAL 08-22-2087 SOFTWARE LICENSE FEE $ 40,000.00 81,000.00 $121,000.00 $ 15,404.00 $ 10, 000.00 $ 15,000.00 $ 15,000.00 $ 10,000.00 $ 10,000-00 $ 5,000.00 $ 20,000.00 $ 8,000.00 $ 10,400.00 $ 7,600.00 $ 15,000.00 $ 4,200.00 $ 10,000.00 $ 15,000.00 _ 6.300.00 $ 24,000.00 $ 30,000.00 $ 14,400.00 INCLUDED $ 20,000.00 $ 176,500.00 NONE $ 88,400.00 Warranty, Maintenance and Support $ NONE GRAND TOTAL $ 385,900.00 B. PAYMENT SCHEDULE Hate License Fees Services Maintenance and Support August 2007* $121,965.00 $ 00.00 $ 20, 000.00 August 2008 $ 121,967.00 $ 00.00 $ 20,000.00 August 2009 $ 121,967.00 $ 00.00 $ 20,000.00 *Contract execution 14 Total Payment $ 141, 966.00 $ 141,967.00 $ 141,967.00 PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 08-22-2007 C. CURRENT ANNUAL YEAR 2010 AND BEYOND LICENSE RENEWAL FEE FOR SYSTEM(S): CAD, RMS MCS AVL CIS Interfaces D. TERMS $ 16,000.00 $ 6,000.00 INCLUDED INCLUDED Total $ 22,000.00 Net due upon receipt of Invoice as scheduled above. E. ADDITIONAL LICENSE FEES CAD $ 90,000.00 per WS RMS $ 2,000.00 per WS MCS Server (Unlimited) $ 10,000.00 MCS CAD Client $ 800.00 per Mobile MCS CAD-EMS/Fire Client $ 800.00 per Mobile MCS RMS Client $ 500.00 per Mobile AVL Mobile Map Client $ 300.00 per Mobile MCS Map Client $ 200.00 per Mobile F. This Agreement does not include any Third Party Products, including but not limited to computer servers, networks, workstations, bar code products, scanners, cameras, AVUGIS products, etc. or related installation and maintenance (Other Products). User shall consult with CIS to obtain specifications for said Other Products required for compatibility and satisfactory performance of the Systems. 15 PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 ►-1107ill =1► Ipill 6 1 DELIVERY SCHEDULE 08-22-2007 The Delivery Schedule detailed below represents a minimum time estimate based on a current starting date. The average times experienced with users is nine (9) to twelve (12) months and is largely dependent on the number of System(s) and agencies involved. The actual schedule will depend upon the actual date of receipt of order, and may be extended based on User's(s) schedules, technical problems and other factors beyond the control of CIS. Delivery of Special Program Products may extend the Schedule. The minimum thirty-six (36) estimated schedule below is After Receipt of Order (ARO)-- TASK ARO): TASK 1. Task 1 -Documentation 2. Task 2 -Special Program Products Generation 3. Task 3 -Other Program Product(s) Specification and Procurement and Delivery as applicable 4. Task 4 -Basic Program Products Generation 5. Task 5 -Management Training, Orientation and Systems) Acceptance 6_ Task 6 -installation at User Site, Systems Acceptance Verification and Agency Preparation 7. Task 7 -Final Installation and Personnel Training ARO 8 weeks 16 weeks None 28 weeks 30 weeks 31 weeks 36 weeks 8. Task 8 --One (1) Year CIS Systems Warranty, Maintenance and Support commencing on the Date of Acceptance Verification of the Basic Program Products in Task 6. Wv PARIS POLICE DEPARTMENT TOGAS 08-22-2007 LICENSE AGREEMENT #345 ADDENDUM C STATEMENT OF WORK (SOW) 1.0 GENERAL This SOW details the services that will be performed by CIS in connection with products to be provided and the User's responsibilities related thereto under this agreement. 1.1 DELIVERABLE PROGRAM PRODUCTS The Deliverables under this Agreement: 1.1.1 Basic Program Products (Software) Computer Assisted Dispatch (CAD) System Records Management System (RMS) 9.1.2 Special Program Products(Software) CAD-TLETS Interface (Satellite) CAD -E911 Interface CAD -Map Centric Phase 'I and 2 Wireless CAD -Map Crime Analysis Map System FireHouse5 Records System Interface CAD-Ortivus Interface Image Gateway MCS Server • MCS CAD Client MCS CAD-EMS/Fire Client • MCS RMS Client • MCS TLETS Interface MCS Map Client AVL Server • AVL, CAD Map Interface • AVL Mobile Map Client Records Conversion 1.1.3 Other Program Products None 1.1.4 Manuals Security Manual Code Table Manual RMS Trainer Guide RMS Operator Guide MCS User Manual CAD Trainer Guide 17 PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 CAD Operator Guide Geofile Manual MCS Users Guide 9.2 SERVICES Service limitations are detailed in Paragraph 8.0. 1.2.1 Administrative Services Project Manager 1.2.2 Delivery Services Customization Installation Management Training and Orientation Personnel Training 1.2.3 Warranty, Maintenance and Support 2.0 ADMINISTRATIVE SERVICES DS -22-2007 CIS will provide administrative services for the CIS tasks in this SOW. CIS will appoint Jonathan Yefsky Project Leader (Supervisor) who will have responsibility for the administration and coordination of C1S' activities. Project leadership duties include: Serve as primary contact person with the User. With the User's Project Manager, discuss this Agreement, this Statement of Work, and the Change Order Procedures in the event the User requests changes that involve additional money and/or time. Provide orientation for new CIS project team members. Establish and administer detailed CIS project work plans (PERT Charts) and revise for changes in Schedules based on events. Provide brief email notices to User when certain taskslevents are to be scheduled as detailed in Paragraph 3.0 below. Coordinate and Supervise CIS and Subcontractor, if any, Work On -Site. 3.0 DELIVERY TASKS CIS will perform the following tasks under this Agreement, consisting of: (1) tasks which are normally required and incidental to CIS' preparation and delivery of system software, User orientation, testing, installation and training of its System(s), and (2) the iE PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 08-22-2007 delivery of Computer Hardware and any other products or services that may be added under the Change Order Procedures detailed in Paragraph 7.0 below. 3.1 TASK 1 -DOCUMENTATION 3.1.1 CIS will provide the User with customization forms to enter data and requests for documentation. 3.1.2 Assist User by phone and one (1) on-site visit in fulfilling documentation requests_ User will schedule the on-site conference including all Additional Users as applicable. 3.1.3 Review the Code Table requirements with User and document existing Users' operational methods. 3.1.4 Review by phone with User the documentation received for completion. This Task is complete when CIS receives its required Documentation from the User. 3.2 TASK 2 -SPECIAL PROGRAM PRODUCTS GENERATION (AT CIS) 3.2.1 CIS will initiate individual sub -tasks for preparation of the following: o CAD-TLETS Interface (Satellite) o CAD -E911 Interface o CAD -Map Centric Phase 1 and 2 Wireless o CAD -Map Crime Analysis Map System o FireHouse5 Records System Interface o MCS Server o MCS CAD Client a MCS CAD-EMS/Fire Client o MCS RMS Client o MCS TLETS Interface a MCS Map Client 3.2.2 The following Special Program Products may be delayed delivery: o Records Conversion o AVL Server a AVL CAD Map Interface o AVL Mobile Map Client o GAD-Ortivus Interface o image Gateway T PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 08-22-2007 3.2.3 Conversion (See Addenda T(3)(8) for Specifications) is not started until the CIS System goes live and will take at least several months based on the current schedules. This Task is complete when CIS generates the Special Program Products. 3.3 TASK 3- OTHER PROGRAM PRODUCTS SPECIFICATION AND PROCUREMENT AND DELIVERY AS APPLICABLE - None 3.4 TASK 4 -BASIC PROGRAM AND SPECIAL PRODUCTS GENERATION (AT CIS) 3.4.1 Reformat User documentation received by CIS in Task 1 into Code Tables. 3.4.2 Generate Systems for User on the CIS Servers. 3.4.3 Enter sample User records and sample geofile records. 3.4.4 Test User Systems. This Task is complete when CIS generates the System(s). 3.5 TASK 5 -MANAGEMENT TRAINING, ORIENTATION AND SYSTEMS ACCEPTANCE (AT CIS) 3.5.1 Management Training and Orientation is conducted at CIS when Task 1, Task 2, Task 3 and Task 4 are completed. 3.5.1.'1 Conduct Management Orientation and Training at CIS for User personnel. 3.5.1.2 Train User an Geobase preparation, Code Table Maintenance and Security. 3.5.1.3 Establish with User the Plan For Transition to the System(s). 3.5.2 System(s) Acceptance The System(s) Acceptance of the System(s) generated in Task 3 above will be conducted on a CIS Server and Work Stations). CIS will conduct the Acceptance of Basic Program Products in accordance with Addendum M(2). Demonstration by CIS that the Basic Program Products are operational and function in accordance with the applicable Addendum for each System(s) shall constitute System(s) Acceptance for Delivery. 3.5.3 Special Program Products co PARRS POLICE DEPAkTMIENT TEXAS LICENSE AGREEMIENT #345 08-Z2-2007 The Acceptance for Special Program Product(s) is detailed in Addendum R(3). The accQptance procedure may be performed on a phased basis upon delivery of each $peclal Program Product(s)- 3.5.4 Other Program Product(s) are accepted in accordance with Amendment 02 and Addendum R(3). 3.5.5 Train User for On -Site Readiness for On -Site Training. 3.5.6 Deliver a hard and soft copy of the Trainer Guide(s) and Operator Guide(s) for the System (s) for use in preparation of staff for on-site training. 3.5.7 User will execute Sign -Off Sheets for Training, Delivered .items, and Acceptances. This Task is complete when CIS provides User Training at CIS, Manuals and the Systems) Acceptance is conducted. 3.6 TASK &INSTALLATIONS AND SYSTEM ACCEPTANCE VERIFICATION 3.6.1 Initial Installation and Acceptance 3.5.2 Installation CIS will electronically install the System (including any Code Table additions and modifications from Task 5 above) on the User's Servers on completion of Task 5 above. 3.6.3 Acceptance CIS will Verify for the User that the System functions on User's Server(s) as Accepted at CIS. This. Verification completes Acceptance of the Basic Program Products, $Ystem(s) in accordance with Addendum M(2) and available Special Program Products' Systems in accordance with R(3). The day of Acceptance Verification is the Date of Installation of the System(s). This Task i's complete when the Systems) are installed and Acceptance is Verified. 3.7 TASK 7 --FINAL INSTALLTION AND ON-SITE PERSONNEL TRAINING 3.7.1 Final Installation Final installation will be performed electronically fay SIS ors the day prior to Task 7, -Site Training detailed below. CIS will review the initial installations) and 21 7.T fQQ tAr� i mv�q n -HT N`I-Mr_1WOD VGGLEL9Lb8T SZ =CZ LEBZJZZI80 PARIS POLXCiE D9AARTMENT TEXAS LICENSE AGRr: W ENT #345 08-22-2007 load any 'Updates that have been released during the time interval between the initial and the final installations. 3.7.2 CIS will provide up to seven (7) days of training ori Systems for User personnel. This level of effort will provide fifty-six (56) hours of training (from 8:00 AM to 5:00 PM), Management Training at CIS and On -Site Support during the first two (2) days of live operation. 3.7.3 Seven (7) types of Personal Training modules at Users Site can be provided as required ley the User as follows: ■ System Manager ■ Records Supervisor • Records operator/patrol officer CAD Supervisor • CAD Dispatcher • Field Supervisor/Detectives • Mobile Trainer 3.7.4 The System Manager, CAD and RIMS modules are eight (8) hours in length and may be attended by four (4) to six (6) personnel per session. All other modules are two (2) to four (4) hours in length and may be attended by four (4) to eight (8) personnel'per session. Sample Lesson Plants for modules are presented in Paragraph 6 below, 3.7.5 Additional training days require formal authorization by User and will be billed at $ 1,200.00 per day. User $hal€ estimate the number of persons to be trained for each System and advise CIS to adjust the Agreement amount far the actual number of days required. 3.7,6 On-site training will commence after completion of Task 6 and when User can schedule its personnel for training. It is assumed that the User may elect to go live immediately after training or have personnel browse the new System(s) for one (1) or more weeks to eater duplicated records in the software prior to live operation. 3.7,7 CIS will reset the database to remove practice records when the User advises CIS that the User will initiate "live" operations_ This Task is complete upon CIS' provision of the Training required. Actual days will be adjusted to the Users' requirements and invoiced accordingly for the number of allthor ized days that are used, 3.8 TASK 8 -WARRANTY, MAINTENANCE AND SUPPORT OF SYSTEMS One (-l) year of maintenance and support commences on the Date of installation of the Basic :Program Products on User's Server(s) in Task 5 above. 22 ZT/30 39Vd W315A5 OANI 2DZAWOO V29LEL908T GZ :EZ Li39Z/ZZI89 PARSES POLICE DEPARTMENT TEXAS 08.22-2007 LICENSE AGREEMENT #345 3,9 TASK 9- OTHER PROGRAM AND NETWORK SUPPORT CIS Support and License Monitoring of Special Program Products starts on the Date of Delivery to CIS or User if said Services and Network Support Services are included in applicable Amendment and specified in Addendum A- 4.0 USER RESPONSIBILITIES User will be responsible for the following tasks: 4.1 PROJECT MANAGEMENT OF HARDWARE, NETWORK AND DATABASE IMPLEMENTATION 4.1.1 Project management tasks in this Paragraph apply to any hardware, network, local LAN workstations, printers and software that is provided by the User from any other vendors). 4.1 .2 Obtain server, workstation, database and printer requirements from CIS_ 4.1.3 User shall dedicate Host System Servers provided to the CIS System(s) and exclude all other applications and third parties. CIS will maintain the SQL database. 4.1.4 User will manage the performance in connection with hardware, software and services provided by any other Vendor(s) associated with this Project. Included in this responsibility, User will facilitate direct contact between CIS and said Vendor(s) as required. 4.1.5 Provide CIS up-to-date User network and hardware information to facilitate CIS' access to workstations at remote User's Host Server Sites). 4.1.5 Provide CIS with copies of any reports and/or documentation that involves CIS. 4.2 CIS PROJECT 4.2.1 Purchase of all necessary equipment, software, materials, parts, installations, labor and services to provide a fully functional and operational Computer Hardware, support facility and network meeting all applicable CIS and manufacturer and industry standards and codes with the capacity to receive the installation of CIS Program Products and provide support of User's operational needs. 4.2.2 User shall assign a Project Manager and a System Manager upon installation of the CIS Program Products and Network Technology, The Project Manager and 23 PARIS POLICE DEPARTMENT TEXAS 08-22-2007 LICENSE AGREEMENT #345 System Manager will be the principal point(s) of contact between CIS and the User. Each Additional User, if any, small assign a Principal Contact for CIS. User shall be responsible for the performance of the Additional Users under the Agreement. 4.2.3 Provide User documentation as required in CIS Task 1 above. 4.2.4 Provide User's management level personnel at CIS at User's expense for Management Training as required in CIS Task 5 above_ Estimate hotel rooms at $'130.00 per day. 4.2.5 USERS WILL BE RESPONSIBLE FOR ANY TRAVEL AND DIEM EXPENSES FOR USERS' STAFF DURING THE COURSE OF THIS PROJECT. 4.2.8 Schedule and prepare User's personnel for on-site training as required in CIS Task 5 above. 4.2.7 Deliver to CIS with any Development Environments and/or Hardware as specified in the applicable Addendum_ 4.2.8 Contract with Vendor(s) for on-site LAN and Network maintenance and support and/or train staff for this purpose. CIS recommends that CIS provide Diagnostic NetworkAllliAN support for Projects involving remote sites and/or Additional User(s). CIS will provide a proposal. 5.0 ESTIMATED SCHEDULE CIS will commence performance of this Statement of Work within two (2) weeks after CIS receives an executed Agreement and Purchase Order. CIS will perform the tasks in accordance with the following estimated schedule relative to the availability date of the proposed System(s) as detailed in Addendum B. The following is the estimated minimum thirty-six (38) week schedule for the tasks in Section 3.0. Delivery of Special Program Products may extend the Schedule. 5.1 TASK 1 -DOCUMENTATION Documentation commences upon contract start and generally takes eight (8) weeks to complete. Actual time depends largely on the User. 5.2 TASK 2 -SPECIAL PROGRAM PRODUCTS GENERATION Development of each conversion is estimated at eight (S) or more weeks after receipt of documentation and specified files from the User agency. See applicable Addenda details. Actual start will commence after User goes into live operations and enters no more records or updates to their existing systems(s). 24 PASS POLICE DEPARTMENT TEXAS LICI�NSE AGREEMENT #345 08-22-2007 Other Special Program Products may also be delayed such as Interfaces because_ they depend on third party product delivery and availability of their specifications, equipment and test facilities for use by CIS. 5.3 TASK 3 -OTHER PROGRAM PRODUCTS, SPECIFICATION, PROCUREMENT AND DELIVERY AS APPLICABLE - None 5.4 TASK 4 -BASIC PROGRAM PRODUCTS GENERATION Generatipn by CIS commences after completion of Task 1 and Task 2 and takes twelve (12) weeks. 5.5 TASK 5 -MANAGEMENT TRAINING, ORIENTATION AND SYSTEM ACCEPTANCE Management training and orientation commences after System generation in Task 3 or after the hardware systems (Network Technology, User Network Connectivity and Users' Local CANS, Workstations and Printers) are installed and WHY operational, whichever is later. For planning purposes, two (2) weeks will be allotted for this task although the User may have a scheduling problem. 5.5 TASK 5 -INSTALLATION AT USER SITE, SYSTEM ACCEPTANCE AND AGENCY PREPARATION System installation and Acceptance Verification at the User site will be one (1) week after Task 5. 5.7 TASK 7 -PERSONNEL, TRAINING Personnel training will commence when User can schedule its personnel for training within a one (1) week period. The actual start of training will begin after the User completes specific tasks such as completion of the geofile and tables including each employee's security profile (for which CIS will traDade in the User). 5-$ TASK S -ONE (1) C'S SYSTEMS YEAR WARRANTY, MAINTENANCE AND SUPPORT The one (1) year warranty, maintenance and support period commences capon the pate of Acceptance Verification of the Basic Program Products. 25 7TE)P 7t)WA rl—IWT ?t [CLJ1slf11 +7 PP r' Cq)t7PT C-7 :C7 1G11A.7177JOYa NARIS POLICE DEPARTMENT TEXAS LICENSE AUREEMENT #345 6.0 CIS LESSON PLANS (Sample Content) The following training modules are available, System Manager Records SUPervisor Records Operator/Patrol Officer CAD Supervisor CAD Dispatcher/Call Taker Field Supervisor/Detectives MCS Train the Trainer 08-22-2007 The lesson plans detailed below are general. These Plans may be amended during the course of the project, The actual course content will vary according to the actual Systern(s) modules used by the personnel being trained. 6.1 SYSTr=M MANAGER LESSON PLAN 6.1. `i Hardware System Security A. System Server Security • Restrictions on Systems Software Changes ■ Limiting Connectivity ■ Restricting Server(s) to CIS System B. System Sign -On Security • System Access Based On Profile • System Access Menus ■ Examine menus and Options as related to the individual job function s Individual vs. Group Profiles 6.1.2 CIS MSS SECURITY A. Security • individual vs. Group Profiles f Access to CAD 0 Access to ModulesfYabs B. ❑rill Manager until comfortable 26 TI80 �t1d Wl1EShq n -IN T Agfn,4Wnn bG�P)�')Q]t,QT C-7 1C17 InM7?77?Orn PARIS POLICE DEPARTMENT TEXAS 08-22-2007 LICENSE AGREEMENT #345 6.1.3 TABLE MAINTENANCE A. Do entry of new codes/descriptions B. Do description change • Drill until competent C. Discuss ramifications of removing/changing codes/description • Once in table, should not be taken out/change description ■ Many records already dependent on codeldescription • "Reports/Special Searches" or no description show on displays/printouts 6.1.4 BACK UP OF SYSTEM/DATA FILES A. Discuss Frequency B. Discuss archival C. Do back up to illustrate ease 6.1.5 PTF PROCEDURE A. Explain electronic procedure B. Unless emergency, PTFs will be downloaded during "Normal Business Hours" • Call CIS first • Insure support personnel will be available in case of trouble C. Check with CIS first on Operating System PTF's/Upgrade before purchase. Serious problems may result with any Operating System changes not authorized by CIS. 6.1.6 NEW RELEASES A. Explain new releases will be electronic B. Manual Updates • Updates will be electronic and require that the agency edit the new update to include its own procedures_ 6.1.7 HARDWARE ISSUES 6.1.8 TELEPHONE MAINTENANCE A. Form 27 PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 B. Support C. Day/Night Number • Emergency only services after regular business hours D. Procedure Activity at time of problem • Error Messages 6.1.9 EMERGENCY PREPAREDNESS A. System Back-ups B. Emergency Numbers ■ System Managers Number(s) ■ Hardware Problems • CIS Number -Software Problems • Master Security Documents 6.2 RECORDS SUPERVISOR LESSON PLAN 6.2.1 INTRODUCTION A. System Security/Sign On Procedure B. Explain Menu Options as they pertain to job function C. RMS Security/Sign On Procedure D. Explain Window Menu Bar E. Explanation of Modules/Tabs F. Explanation of Menu Box 6.2.2 RMS TRAINER GUIDE AND OPERATOR GUIDE A. Show the Manuals and explain how organized 08-22-2007 6.2.3 DATA ENTRY TRAINING Use the Trainer Guide to train with the student using the Operator Guide. 6.2.4 DISCUSS RMS MANAGEMENT A. Tables, especially IBR Tables PARIS POLICE DEPARTMENT TEXAS 08-22-2007 LICENSE AGREEMENT #345 B. Monthly N I BRS Reports 6.3 RECORDS OPERATOR LESSON PLAN 6.3.1 INTRODUCTION A. System Security/Sign On Procedure B. Explain Menu Options as they pertain to job function C. RMS Security/Sign on Procedure D. Explain Window Menu Bar E. Explanation of other Modules/Tabs F. Explain Menu Box 6.3.2 DATA ENTRY A. IBR Menu 1. Explain Tab Data Organization B. Data Entry 1. Use/Demo get CFS a. Explain new Incident entry at this point instead of from dispatch 2. Field by Field entry a. Intro "HELP" function b. intro Tab Navigation 3. Explain N1BR, State and Local Incident Selection 4. Explain Administration 5. Explain Offense 6. Explain Victim 7. Explain Offender & Explain Property 9. Explain Vehicle 16. Explain Arrest 11. Explain Witness/Contact 6.3.3 SEARCH MENU A. Search by Name 1. Selecting a record to import data 2. Selecting a record to view/update 3. Selecting a case to view/update PARIS. POLICE DEPARTMENT TEXAS 08-22-2007 LICENSE AGREEMENT #345 B. Search by Incident # 1. Selecting record to viewlupdate 2. Selecting case to view/update C. Search by Case # 1. Selecting records to view/update 2. Selecting Inc # to view/update 6.4 DISPATCH SUPERVISOR LESSON PLAN 6.4.1 INTRODUCTION A. System SecuritylSign On Procedure B. Explain CAD Workstation Personality C. Explain Configuration of CAD Screen Windows 6.4.2 MANUALS A. Review CAD Trainer Guide and Operator Guide. Explain how organized. 6.4.3 DATA ENTRY TRAINING A. Use Trainer Guide to train with student using the Operator Guide. 6.4.4 DISCUSS IMPACTS A. Tables B. Geofile C. E911 D. Premise File E. Name Search F. Location Search 6.4.5 TELEPHONE MAINTENANCE A. Day/Night Number B. Form c PARIS POLICE DEPARTMENT TES 03-22-2007 LICENSE AGREEMENT #345 C. Procedure 6.5 DISPATCHER LESSON PLAN 6.5.1 INTRODUCTION A. Security/Sign On Procedure B. Explain Menu Options as they pertain to job function C. Explain Window Menu Bar D. Explanation of other Modules/Tabs E. Explain Menu Box 6.5.2 ACTUAL TRAINING rr_- MIi r B. Data Entry 1. Explanation of Auto functions and prompts at top of screen showing which are enabled. 2. Unit On/Off Duty a_ Importance of correct Agency assignment b. Other prompts that appear on CAD Display 3. Entry of Activity Code a. introduce "HELP" function h. GEOCAD Location Search a. Explain need for consistency of entries b. Alias Street Names c. Alias Common Place Names 5. Field by Field Data Entry 6. Save Record Function a. Show/Explain Incident Display 7. Unittincident Update a. Explain status codes b. By Inc # (Status only change) c. By Unit # only (Status only change) 8. [wick Entry 9. incident Disposition a. By Inc # b. By Unit # c. Intro Case # generator 10. Timer a. Done from main screen 31 PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 Updates ®8-22-2007 b. Done from Inc Update window 11. Inc Update a. Intro Log 1. Access either by Inc # or Unit # 2. Auto adds Date, Time and Dispatcher 3. Cannot be altered b. Add/Review blotter c. "Mass" status change d. Switching unit and positions when "Primary" unit goes available and BU Unit{s} remain 12. Intro Multiple Dispatch a. Explain separate Agencyllnc# counters b. Will force "off duty„ units "on duty„ 13. Intro Alarm a. Generates call info for CFS 1. Pertinent info transfers to blotter 2. Only need to manually enter Unit # 14. Intro Name Search a. By Name Field on Data Entry Screen 15. Intro Unit # History a. Explain/relate status codes to status codes used for Unit 16. Intro E911 C. Searches 1. ExplainlJJse each search function a. Selecting records from list 2. Brief look at Cit, War and Arr to familiarize wlinfo on Update screen and on short list D. Continued Drilling where time allows 5.5.3 EMERGENCY SUPPORT A. Day/Night Number B. Form C. Procedure 6.6 INVESTIGATOR AND PROPERTY CLERK LESSON PLAN 5.6.1 introduction 32 PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 08-22-2007 This procedure will be used by User and CIS to control changes to the Statement of Work and changes to any previously approved deliverables. 7.1 All Change Order Requests will be submitted in writing by User. User will describe the change and include whatever rationale is applicable including marked up screens and reports. 7.2 CIS will respond with the estimated effect the change will have on the Statement of Work, price and delivery. If accepted by the User, CIS will prepare a formal specification for incorporation in the Change Order. 7.3 CIS does not warrant that it will accept any Change Order request. Only Change Orders that are consistent with CIS long term general enhancdment goals for its Products will be considered by CIS. CIS will retain all rights and title to any - software that may result from any Change Order. 7.4 Approved Change Orders will be incorporated into the Agreement through written change authorization, by bath parties to this Agreement. 8.0 OTHER PROGRAM 1PRODUCT(S) MAINTENANCE AND SUPPORT SERVICE LIMITATIONS CIS shall provide for installation of Other Program Product(s) including Computer Hardware if scheduled in Amendment(s) to the Agreement. User and manufacturers of said product(s) are responsible for maintenance, including associated Networks. CIS will provide Diagnostic Support Services for said Products and Services if specifically scheduled for CIS in this Agreement and Amendments). User acknowledges and agrees to obtain at User's expense any and all hardware, network and database installation, maintenance and on-site support services from manufacturer certified sources that may be required for performance and mission critical operation. 8.1 GEOSASE FILES The Geobase/CAD requires that the User's geobase data be entered into a Geofile. CIS will provide utility for that purpose and train User personnel for use of the utility. CIS DOES NOT PROVIDE FOR DATA ENTRY OF SAID GEOFILE DATA. CIS will provide a separate quotation for data entry services that are not scheduled in written amendment to this Agreement. 8.2 CONVERSION SERVICES See applicable Addendum for any Conversion Services scheduled. 8.3 HARDWARE 34 PARTS POLICE DEPARTMENT TEXAS 08-22-2007 LICENSE AGREEMENT #345 CIS DOES NOT PROVIDE FOR PURCHASE OR INSTALLATION OF SYSTEM OR NETWORK HARDWARE, INTER -CONNECTION OF DEVICES OR RELATED EQUIPMENT SERVICES OR SUPPORT UNDER THIS AGREEMENT UNLESS SCHEDULED IN AN AMENDMENT(S). 8.4 ENHANCEMENTS AND MODIFICATIONS ENHANCEMENTS AND MODIFICATIONS OF THE SYSTEM AND COSTS THERETO] ARE NOT PROVIDED UNDER SCHEDULE A OF THIS AGREEMENT. USER ACKNOWLEDGES THAT THIS AGREEMENT HAS BEEN EXECUTED WITHOUT ANY WARRANTY FOR DELIVERY OF FUTURE ENHANCEMENTS OR MODIFICATIONS. 8.5 NO -N -CIS PROGRAM PRODUCTS (OTHER PROGRAM PRODUCTS}) CIS DOES NOT PROVIDE SCHEDULED TRAINING, MAINTENANCE OR SUPPORT SERVICES FOR OTHER PRODUCTS FURNISHED UNDER THIS AGREEMENT UNLESS SCHEDULED IN AN AMENDMENT(S). 8.6 CONSULTING, ENGINEERING AND PROFESSIONAL SERVICES CIS DOES NOT PROVIDE CONSULTING, ENGINEERING OR PROFESSIONAL SERVICES. CIS provides only off-the-shelf Systems and the services incidental to the installation and training of its Systems, PARIS POLICE DEPARTMENT TEAS LICENSE AGREEMENT X345 ADDENDUM D(2) COMPUTER ASSISTED DISPATCH (CAD) SYSTEM RECORDS MANAGEMENT SYSTEM (RMS) 08.22-2007 The Specifications detailed herein are subject to change without notice except as noted in the main body of this Agreement. PART A -COMPUTER ASSISTED DISPATCH SYSTEM (CAD) 1A CAD FEATURES AND FUNCTIONS The principal CAD features are as follows: ■ Windows E911 ANIIALI Data, Phase -1, -2 Cellular *Automatic Entry of E911 ANIIALI Data ■ Automatic Incident Number Generation By Agency and Service ■ Separate Incident Numbers for Police, Fire, EMS, Public Works • Date and Time Stamps Transactions • Name Check for Warrants • Name Check for Priors ■ Name Check for Court Orders • Verifies Addresses ■ Verifies Intersections ■ Verifies Common Places ■ Translates Alias Street Names • Translates Alias Common Place Names ■ Checks for Hazardous Locations • Checks for Prior Incidents at Location ■ Checks for Pending Incidents at Lacation ■ Determine Police, Fire, ELVIS and Public Works Responses. ■ Premise Response File ■ *Displays Location on Map Systems ■ Dispatches Police, Fire, EMS and Public Works from a Single or Multiple Workstations # *Dispatches to Mobile Computers ■ Provides Multiple Service Dispatch • Displays Status of Incidents ■ Displays Status of Police, Fire, EMS and Public Works Units ■ Quick Entry Command Line Updates ■ Quick Entry Command Line Traffic Stops ■ '"Image Enabled ■ Integrated with CIS Records Management System (RMS) ;i PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 -- * Requires CIS Interface 1.2 CAD REPORTS 1.2.1 CAD REPORTS The CAD provides the following dispatch reports: • Daily Summary ■ Blotter By Agency • Analysis By Day • Analysis By Shift Officer Activity • Officer Activity By Shift • Unit Activity • Unit History • Radio Log 1.2.2 AD HOC REPORTS 0$-22-2407 CAD provides the following Ad Hoc reports that may be custom modified by the User: Call For Service Analysis CFS03-Analysis By Agency CFS04-Analysis By Shift CFS10-Analysis By Activity -Hour CFS18-Analysis By Route/Beat-Hour CFS19-Analysis By FireBox-Hour CFS20-Analysis By EMS -Hour CFS21-Analysis By Activity -EMS CFS22-Analysis By Activity-FireBox CFS23-Analysis By Activity-Route/Beat CFS24-Analysis By Activity -Day Call For Service Daily Summary CFS01-Daily Summary -Shift CFS 11 -Daily Summary -Activity CFS 12 -Daily Summary -Location CFS13-Daily Summary -Disposition CFS14-Daily Summary -How Receive PART B -POLICE RECORDS MANAGEMENT SYSTEM (RMS) 1.1 RMS MODULES 1.1.1 INCIDENT REPORTING MODULES 37 PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 1. Administrative 2. Offense 3. Property 4. Vehicle Property 5. Victim 6. Offender 7. Arrest 8. Witness/Contact 1.1.2 GENERAL INCIDENT MODULES 9. Tow/impound 16. WantsNVarrants 11. Court Order 12. Case Management 1 3. Citations 14. Pawn Shop 15. Alarm Census 16. Accident 17. Criminal Intelligence Database (CID) 18. Crime Analysis Module 19. Personnel Training 26.19 Reg istrationlTraining +1.2 CAD SYSTEM INTEGRATION 08-22-2007 RMS is integrated with the CIS CAD System. In the event that the CAD System is scheduled under this Agreement, the CAD data may be exported or imported into the RMS Administrative Module. 2.0 INCIDENT RECORDS SYSTEM 2.1 REPORTING SYSTEMS 2.1.1 STATE REPORTING The Incident Modules will support the State Reporting: • Summary Based (UCR) • Incident Based (IBR) 2.1.2 STATE AND LOCAL INCIDENTS (SLI) 2.1.3 IBR REPORTING W PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 ©8-22-2007 The IBR Reporting Function is activated for agencies in States where IBR reporting is mandated. The IBR Reporting Function is customized to each State's requirements for data elements and reporting media. 2.1.3.1 113R Data Elements IBR contains at least fifty-two (52) FBI data elements plus any number of additional State mandated elements. User is responsible for acquiring specific training in IBR. CIS provides training limited to the functional use of the Incident System. 2.1.3.2 Validation Windows Validation Windows are provided to assist the operator in entering valid data. Error messages are provided that reference State and/or FBI Error Report Messages. 2.1.4 UCR REPORTING The UCR Reporting Function is activated for agencies reporting summary based uniform crime reporting. The UCR reporting function is customized for each States requirements for format and reporting media. 2.1.5 STATE AND LOCAL INCIDENTS (SLI) The SLI Function is activated for both IBR and UCR reporting agencies. SLI enables the agency to enter and track state and local code violations that are not reportable under state and federal guidelines. The System will automatically remove SLI incidents from any IBR or UCR monthly reports to the State. 2.2 ADMINISTRATIVE MODULE 2.2.1 FUNCTION The Administrative Module provides for entry of Calls For Service data and statistical data. 2.2.2 REPORTS Record Report Segment Report Incident Report 2.3 OFFENSE MODULE 2.3.1 FUNCTIONS The Offense Module provides for entry of each offense associated with an incident. 39 PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 2.3.2 DISPOSITION TRACKING 08-22-2047 Each offense is tracked through the justice system. Dispositions are provided for police, prosecutor, grand jury and court. 2.3.3 REPORTS ■ Record Report • Segment Report • Incident Report 2.4 PROPERTY MODULE The Property Module provides for entry of all non -vehicle property items associated with an incident: 2.4.1 PROPERTY MODULE DATA SETS • Property General • Loss/Recovered • Weapons ■ Owner • Owner Notification • Evidence • Chain of evidence • Supervisory 2.4.2 ALLOWABLE ITEMS All property items may be entered without limitations with regard to number of items, types or offense. The State Reporting Programs will automatically adjust to the mandated reporting limits. 2.4.3 EVIDENCE SUBMODULE The Evidence Submodule provides records for property storage, control and chain of evidence. 2.4.4 REPORTS • Record Report • Segment Report Incident Report 2.6 VEHICLE PROPERTY MODULE F' PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 08-22-2007 The Vehicle Property Module provides for entry, tracking and reporting of vehicle information: 2.5.1 VEHICLE PROPERTY DATA SETS • Vehicle • Loss/Recovered • Evidence • Chain of Evidence • Notifications ■ Supervisory 2.5.2 TOW/IMPOUND The submodule provides for tow/impound of vehicles. 2.5 VICTIM MODULE 2.5.1 FUNCTION The Victim Module provides for entry victim related data for all victims in a given incident. 2.6.2 VICTIM DATA SETS • Name • Descriptors • Address • Employment • School ■ Gang Affiliation • Clothing • IBR 2.5.3 VICTIM INCIDENT DATA SETS • injuries ■ Offenses • Offenses By Offender(s) • Relationship By Offender • Missing Person • Leoka 2.5.4 REPORTS 41 PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 • Record Report • Segment Report Incident Report 2.7 OFFENDER MODULE 2.7.1 FUNCTION 08-22-2007 The Offender Module provides for entry of offender related data for all offenders in a given incident. 2.7.2 OFFENDER DATA SETS The module provides for offender demographics keyed to given incidents as follows: Y Name • Descriptors s SMT • Addresses Employment ■ School Gang Affiliation a Vehicle . MD • Weapons 4 IBR r Clothing ■ Supervisory 2.7.3 REPORTS • Record Report ■ Segment Report • Incident Report 2.8 ARREST 2.8.1 FUNCTION The Arrest Module provides for entry of all arrests related to a given incident. 2.8.2 ARRESTEE DATA SETS • Name • Sobriety/Rights PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 • Charges • Booking • Descriptors • Addresses • Employment ■ School • Gang Affiliation • Relatives • Release • Location ■ Vehicle • Scars/Marks/Tattoos • IBR • Supervisory 2.8.3 REPORTS • Record Report • Segment Report • Incident Report ■ Arrest Listing 2.9 WITNESS/CONTACT MODULE 2.9,1 FUNCTION D8-22-2©07 The Witness/Contact Module provides for the entry of information regarding witnesses and contacts including informants related to a given incidentfinvestigation. 2.9.2 WITNESSICONTACT DATA SETS • Name/ID • Descriptors • Address • Employment ■ School • Gang Affiliation • Clothing • Vehicle 2.9.3 REPORTS ■ Record Report • Segment Report • Incident Report 43 PARIS POLICE DEPARTMENT TEXAS 05-22-2007 LICENSE AGREEMENT #345 3.4 WANTSIWARRANTS MODULE 3.1 FUNCTION The Wants/Warrants Module provide for the entry and tracking wants and warrants issued by various agencies. Tracking includes NCIC and Warrant Service and service related data. 3.2 PERSON DATA SETS • Name/ID • Descriptors • Address • Vehicle • Employment • School • Vehicle • Warning • Offenses w 1161 f-.103:11: Lel IDYfIVIT4 &i • NCIC • Server • Service • Served • Cost 3.4 REPORTS • Record Report • Segment Report • incident Report • Warrant list 4.0 COURT ORDER MODULE 4.1 FUNCTION The Court Order Module provides for the entry and tracking of court issued orders of protection. PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #34S 4.2 DEFENDANT DATA SETS ■ Name/1D • Descriptors • Address ■ Gang Affiliation 4.3 VICTIM DATA SETS ■ Name/1D • Addresses (3) • Order Provision (3) • Order Reason 4.4 REPORTS 05-22-2007 • Record Report • Segment Report • Court Order List 5.0 CASE MANAGEMENT MODULE 5.1 FUNCTION The Case Management Module provides for the administration of investigations and tracking of cases through the criminal justice system. 5.2 CASE DATA SETS • Agencies • Solvability Defendants . • offenses Solvability 5.3 REPORTS • Record Report • Segment Report • Case Listing, • Investigators Listing • Prosecutors Listing 6.0 CITATIONS MODULE 45 PARAS POLICE ©IMPARTMENT TEXAS LICENSE AGREEMENT #345 6.1 FUNCTION 08.22-2007 The Citations Module provides for entry ticket date and tracking of dispositions. 6.2 CITATION DATA SETS • Vehicle • Citation • Offense • Booking • Trial • Supervisory • Sobriety Collection ■ Ordinance/Code • Animal 6.3 REPORTS • Record Reports Segment Reports • Incident Reports 7.€3 TRAFFIC ACCIDENT MODULE 7.1 FUNCTION The Traffic Accident Module provides for entry of information on the location, circumstances, vehicles, persons, results and the agency's response to. the accident. 7.2 ACCIDENT DATA SETS. • Location • Weather • Road • Vehicles • Drivers • Owners • Passengers • Pedestrians • Witnesses • Injury • Fatalities ■ Property Damage 46 PARIS POLICE DEPARTMENT TEXAS 08-22-2007 LICENSE AGREEMENT #345 ■ Citations • Arrests • Insurance • Safety • Casual • Statistics 7.3 REPORTS + Record Report • Segment Report • Accident Report 8.8 TOW/IMPOUND MODULE 8.1 FUNCTION The Tow/Impound Module is integrated with the Vehicle Modules. The Tow Impound. Module provides for the dispatch of towing service and the management, tracking and disposition of impounded vehicles. 8.2 IMPOUND DATA SETS • Complaint • Location • Assignment 8.3 IMPOUND DATA SETS • Vehicle • Property • Damage ■ Driver • Owner • Disposition • Fees • Release 8.4 REPORTS • Record Reports ■ Segment Reports Incident Reports 9.0 PAWN SHOP MODULE 47 PARIES POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 9.1 FUNCTION 08-22-20€37 The Pawn Shop Module provides for the registration of pawn shops and tracking of pawned property at each pawn shop. 9.2 PAWN SHOP DATA SETS • Shop • Location • Owner 9.3 PAWN TICKET DATA SETS • Pawn Ticket • Pawner • Property 9.4 REPORTS • Record Report Segment Report 10.0 ALARMICENSUS MODULE 10.1 FUNCTION The Alarm/Census Module provides for documenting commercial and private alarm systems and tracking incidents of alarms. 10.2 CENSUS DATA SETS • Location • Alarm Types • Facility ■ Occupants • Keyholders 10.3 ALARM DATA SETS • Alarms • Responses • Fees 10.4 REPORTS 02 PARIS POLICE DEPARTMENT TEXAS 08-22-2007 LICENSE AGREEMENT #345 Record Report Segment Report 11.€I CRIMINAL INTELLIGENCE DATABASE (CID) 11.1 FUNCTION The CID Module provides for entry, maintenance and analysis of current and historical information of individuals. The CID Database supports search routines, involvement (rap sheet reports) and crime analysis. CID enables the import of CID Submodule data into applicable modules of RMS. 11.2 PERSON DEMOGRAPHIC DATA SETS • Name • iDs • Descriptors • Aliases • Scars/Ma rks/Tattoos • mos • Associates • Addresses • Telephones • Weapons • Firearms • Employment ■ Education • Gang Affiliations • Vehicles • Criminal History Report 11.3 REPORTS Record Report Segment Report Incident Report Involvement Report 11.4 CRIME ANALYSIS The Crime Analysis Module provides for entry of crime and person demographics to search all records entered in the data base. The search will present lists of suspects. The search list may be sequentially narrowed by adding additional parameters. Systems that have the Image Gateway may produce lineups. Ad Hoc Reports 49 PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 08-22-2007 The following are the Ad Hoc Crystal Reports (Report Sheets) programmed into the System. These reports may be modified by the Users, saved and run as Custom reports: Offense OFF01-Offense Disposition OFF02-Offense Activity -Day OFF04-Offense Disposition -MN OFF05-Local Code Property PRP01-Property List Vehicle VEH01-Vehicle List Arrest Alarm ARR01 Arrest List ARR02-Arrest List -Juvenile ARR03-Arrest By Officer ARR04-Arrest By Charge ALM01-HouseWatch List ALM02-Alarm Received Case Management CAS01 Active Case Aging List CAS02-Investigators Case List CAS03-Prosecutors Case twist Court Order COR01-Court Orders Defendant Citation CIT02-Citation List C1T03-Citation by Officer CIT04-Citation by Location C1T05-Citation Collect Letter Parking Warrant WAR 01 Warrant List WAR 02 -Warrant List -Address Display Geofile GE001-Geofile 50 PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 GE002 Alias GE003-Premise GE004-Common Name GE005-Intersection GE006-Hazard rmsdec.addenda.addendum D-NT2 12-10-D1 R. 6-17-04,11-28-06 51 DS -22-2007 PAIS POLICE DEPARTMENT TES LICENSE AGREEMENT ,#345 ADDENDUM E(W) CAD -E911 INTERFACE SPECIFICATIONS 1.0 ALI CONTROLLER SPECIFICATIONS 08-22-2007 1.1 Operation of the E911 Interface is based on the User's ALI Controller's CAD Port producing ALI Messages conforming to the NENA Specifications and AT&T Standard Specifications for ALI Message Format and Protocol. 1.2 A Dispatcher shall have a unique Telephone Console ID denoted by Cn where n = 01, 02, 03. . n. 1.3 When a Dispatcher answers an E911 call at his Telephone Console, the ALI Controller will generate an ALI Message. 1A The E911 ALI Controller shall then forward the ALI Message to its CAD Port. The ALI Message will contain a tag for Cx to identify the Telephone Console that answered that Call. 2.0 CAD INTERFACE SPECIFICATIONS �.. 2.1 The Dispatcher shall enter Dispatcher's Telephone Console ID on the CAD Screen during Sign on. 2.2 The Dispatcher shall create an E911 Call Window by a Click on the CAD Menu Bar. 2.3 The E911 Window shall provide a Queue for the Calls answered by that specific Dispatcher. 2.4 The E911 Interface enters the ALI Messages into the Queue and Call Window of the Calls answered by that Dispatcher. 2.5 When the Dispatcher Clicks on any Call listed on the E911 Call Window, the E911 Interface shall enter the ALI Name in the CAD Name Field and Address in the CAD Location Field. The Call will then be deleted from the Call List. 2.6 The Dispatcher may then edit the Name and Address entered in the CAD Fields. 2.7 The E911 Interface will attach the original ALI Message to Log of that CAD Record. 3.0 CIS RESPONSIBILITY 52 PARIS POLICE DEPARTMENT TES 08"22-2007 LICENSE AGREEMENT #345 3.1 The E911 Interface software shall be loaded by CIS remotely on the User's Computer (Server). 3.2 No on-site installation is proposed. 3.3 CIS will provide telephone support to facilitate Paragraph 4.0 below. 4.0 USER RESPONSIBILITY 4.1 The User shall define one (1) Server Serial Port for connection to the User's ALI Controller. A Workstation may be used under special circumstances. Check with CIS. 4.2 The User shall provide a cable between the ALI Controller's CAD Port and above Serial Port. 4.3 User shall arrange for the ALI Controller's Installer to be on-site to configure the CAD Port and Cable Pins and Test the transmission of ALI Messages to the CAD. User shall schedule the Installer's on-site configuration and test with CIS for CIS to provide technical support by telephone. INSTALLATION OF THE E911 INTERFACE REQUIRES COMPLIANCE BY THE USER WITH THE ABOVE PROCEDURE. 4.4 In the event that the ALI Message as displayed on the CAD Screen is not synchronized with the ALI Message Display, the User will be directed by CIS Support to a CIS Procedure that will record ALI Messages. The User shall then send the ALI Message records to CIS via e-mail. CIS shall then customize the E911 Interface to the local ALI Message Format and download the revised software to the User. 5.0 MAPPING FUNCTIONS CAD -E911 Mapping Functions including Phase 2 Wireless requires an additional CAD -Map Interface (Addendum X(3) or latest). Check with CIS for availability. rmsdoc.addendaxad e911 interface-e(w) 2-3-D3 53 PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 ADDENDUM J(1) FIRE RECORD SYSTEM (FRS) INTERFACE i8-22-2007 1.0 GENERAL CIS will furnish the FRS Interface between the CAD and the Fire Record System (FRS) that the User selects based on the User's requirements. 2.4 FRS INTERFACE SPECIFICATIONS 2-1 _ Data from CAD dispatch transactions for fire services (FI, F2, F3, etc.)and EMS Services (El, E2, E3, etc.) will be transmitted to an intermediate File dedicated to the FRS. 2.2 The FRS Interface is unidirectional from the CAD to FRS. 3.0 USER'S FRS FUNCTIONS 3-1 The FRS Software will monitor the Intermediate File and transfer the applicable data to the FRS database. 3.2 FRS shall use the CAD data for preparation of its NFIRS and EMS reports. 4.0 USER RESPONSIBILITY 4.1 Provide CIS with the FRS API. 4.2 Provide CIS with an FRS Test Environment. Rmsdac.frs aether�,ji 124-01: R.2-9-05 54 PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 ADDENDUM J(4) CAD-CRTiVUS INTERFACE 1,0 GENERAL 08-22-2007 CIS will furnish the CAD-Ortivus interface that will send CAD data to the Ortivus EMS CAD Folder on the User's Ortivus Server 2.0 EMS INTERFACE SPECIFICATIONS 2.1 Data from CAD dispatch transaction data for EMS Services (El, E2, E3, etc_) will be transmitted to an Ortivus CAD Folder on the User's Ortivus Server. 2.2 The EMS Interface shall be unidirectional from the CAD to the Ortivus CAD Folder. 2.3 CAD dispatch data will be sent only once to the Or#ivus CAD Folder upon Dispatch closure of EMS Calls. 2.4 CAD transaction data is limited to CAD captured and will be transmitted in the format specified by Ortivus API. 2.5 For each EMS Call for Service the following fields will be sent to the Ortivus Call File in ASC if format: a Incident Number • Date Received • Time Received • Call for Service Street Address • Call for Service City • Call for Service State • Calf for Service Zip code For each Call for Service the following EMS Unit the following records will be sent to the Ortivus Cali Time File in ASC 11 Format: • Incident Number, Unit Number, Dispatch Time • Incident Number, Unit Number, Enroute Time • incident Number, Unit Number, At Scene Time • Incident Number, Unit Number, Transport Enroute Time • Incident Number, Unit Number, Transport At Scene Time 55 PARIS POLICE DEPARTMENT TEXAS 08-22-2007 LICENSE AGREEMENT #345 3.0 USERS' RESPONSIBILITY 3.1 Provide CIS with the Ortivus CAD API upon request. 3.2 Provide CIS with an Ortivus Test Environment upon request. 3.3 Provide Technical Contact at Ortivus 3.4 Provide a Static Public IP Address for the Ortivus Server. 3.5 Provide CIS Access to the Ortivus CAD Folder on the Ortivus Server. AddendaLCAD-FirehouselAddendurn J (4) 082207 r-06 29 2007 (AB) 56 PAPIS POLICE DEPARTMENT TEAMS LICENSE AGREEMENT #345 ADDENDUM K(4) AUTOMATED VEHICLE LOCATION (AVL) SYSTEM 1,0 PURPOSE 88-22-2007 The AVL System links GPS location coordinates to Map display systems and controls the update frequency. This Addendum specifies the features and functions of the CIS AVL System provided by CIS. 2.0 USER 111ESPONSISILMY 2.1 User shall supply a Wideband Wireless Networks: 1XRTT, CDMA, or Dedicated Digital Radio Network, Air Cards with integrated or separate CPS receivers and Antennae, Laptops, Mobile Mounting Hardware and all other items of labor and equipment required as detailed hereinafter to support the Mobile Computer System {MCS} and AVL System. User shall inform CIS of User's intended operational requirements, fleet size and coverage specifics prior to any purchase of the network, LapTops, equipment, etc. CIS will than provide User with specific information and specifications including wireless bandwidth. 2.2 User shall confirm with Wireless vendor the peak capacity of the Wireless Network. The peak number will occur during special events and local/regional emergency systems. Saturation of all networks grows at an exponential rate that cannot be increased by other means except available bandwidth or channels. Marginal coverage due to both backbone sites and topography increases transaction's and the saturation rate. User shall provide CIS with technical contacts for the Wireless Network Vendors being considered in User's geographical area. 2.3 The User shall supply any required Wireless hardwarelnetwork for test purposes and/or vendor developer kit upon CIS request. 2.4 The User shall supply two (2) User Laptops during Task 2 (Addendum C, Paragraph 3.2) for test purposes that will be returned to User upon completion of said tests and Management Training at CIS. 2.5 User shall supply enclosed and secured facility for installation of the CIS Proposed AVL System Software if CIS installation is contracted for Software installation in Mobile LapTops, 2.6 User will install all the above MCS Mobile Hardware, Wiring, Receiving equipment, etc. 57 77lr_� 11171CIC nJ61F 1171Y -I udnn 4 -nn o r a n 3+nr rT - rte ,nn- r— PARIS POLICE ❑EPART14ENT TEXAS 08-22-2007 LICENSE AGKEEMENT #345 3.0 AVL -CAD INTERFACE FEATURES The AVL interface, in conjunction with the User's prior purchase of the CIS CAD -Map Centric Phase 2 Wireless, will pin map Unit's locations provided by the AVL System detailed in Paragraph 4.0 below on the User's ESDI Map shape files as tested and approved by CIS. 4.0 AVL SYSTEM! SPECIFICATIONS The operational features and functions are below: 4A Pin Maps a Dot (Icon) by the User's Mobile Map Client (specified in Paragraph 3.0 above) on the Mobile Laptop screen representing the Mobile's Location. 4.2 Transmits the Mobile's Location(s) to the CAD System. 4.3 The CAD System Pin Maps an Icon representing the Mobile's Service Type on the CIS CAD Map (specified in Paragraph 3.p above) In Dispatch. on the Dispatcher Workstation(s), Attributes will denote the Unit Number, assignment and status. 5.0 AVL. SYSTEM ACCEPTANCE AVL. System Acceptance shall be at CIS in accordance with Addendurn R(3). CIS will provide one (1 ) day of Management orientation at CIS. Onsite AVL Training will be specified separately. rrn sd oc. a d de nda, av1_K(4) 12-a5-06 r. 8-22-07 (kc) err 1-1 -7r.v. r r.r-rrr-ire r 11— v.r a.nn ]f`Inli-.IIT r7 •1-7 Jn07 177 enn PARIS POLICE DEPARTMENT TMS LICENSE AGREEMENT 4345 59 g8µ22-2007 7T/TT '4r)H,4 W-11CAC nAKIT F-7 'C7 1OTfE7177 iofz PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 08-22-2007 that CIS shall not be responsible for any warranty, support or maintenance services under this Amendment. In the event of any dispute regarding the Subcontractor's and/or manufacturer's warranty, maintenance or support or any other claim regarding Subcontractor's delivered products or services or performance or non-performance, User agrees to pursue its resolution outside this Agreement directly with the Subcontractor and/or manufacturer. In order to achieve this end, to the extent that User and Subcontractor have any limits to their privity of contract with each other, User shall be considered a third party beneficiary of any agreements between Subcontractor and CIS with respect to any obligations of Subcontractor related to User. In addition, Subcontractor shall be considered a third party beneficiary of the Subcontract in order to enforce collection against User in event of User's failure to pay the amounts due for Subcontractor's products and services. 5.7 User agrees to pay CIS for Subcontractor products and services delivered in accordance with the Customer Documents despite any problem User has with CIS' performance (as opposed to Subcontractor's performance) under this Agreement. 5.8 CIS and User agree that any dispute or course of action of this Addendum does not in any way affect the obligations of CIS or User under this Agreement, or any other amendment thereto. 5.9 User agrees that the sole warranty for any given hardware or software product detailed in the Customer Documents is the published warranty of: (1), the manufacturer of that given hardware or software product and (2), this Agreement. 5.10 All other terms and conditions of this Agreement including Warranty and Limitation of Liability not in conflict with the terms of the Paragraph 5.0 shall apply to the AVL System furnished under the Addendum K(2). Attachments: K(2) Attachments 1, 2 and 3 (Customer Documents) rmsdoc.addend a:avl K2 6-21-94 PARIS POLICE DEPARTMENT TEXAS 08-22-20D7 LICENSE AGREEMENT #345 ADDENDUM M (2) SYSTEM(S) ACCEPTANCE PROCEDURE Acceptance of the System(s) Basic Program Product(s) (System(s)) licensed in this Agreement shall be based solely on substantial compliance with the Specifications set forth in Addendum D(2) and other applicable Addenda to this Agreement as specified on Page I therein. The Acceptance Test Procedure is a two-step process. The first step is Acceptance of the System(s) conducted at the Management Training, Orientation and Acceptance Test conducted at the CIS facility as detailed in the Agreement, Addendum C, Statement of Work. The second step is Acceptance Verification of the System(s) installed at the User's Site as detailed in Agreement, Addendum C, Statement of Work, Installation, Acceptance Verification and System Preparation Task. In the first step, CIS will demonstrate to the User at CIS that the System(s) prepared by CIS for the User substantially complies with the Specifications set forth in said Addendum D(2) and other applicable Addenda to this Agreement on the Useras Server if it is at CIS or on the CIS Servers. Said demonstration for the User that the System(s) substantially complies with said Addendum D(2) and other applicable Addenda shall constitute Acceptance of the System(s) by the User. User shall acknowledge in writing Acceptance of the System(s) upon said demonstration. In the second step, Acceptance Verification will be conducted at the User's site after installation by CIS of the System(s) on the Primary Host Server at the User's Site. CIS will demonstrate that the System(s) performs as demonstrated during the first step above. Said demonstration for the User that the System(s) performs as demonstrated in the first step above shall constitute Acceptance Verification by the User. User shall acknowledge in writing Acceptance Verification of the System(s) upon said demonstration. Enhancements and modifications to the System(s), Special Program Products, Other Program Products and Other Products as specified therein are excluded from this System Acceptance Procedure and shall not bear on User's Acceptance and payment(s) for the Basic Program Products set forth in Addendum A. The acceptance procedures for Special Program Products and Other Program Products are set forth in the applicable Addendum R(3) - The acceptance procedures for Other Program Products are set forth in the applicable Addenda or Amendment for the given Other Program Product. rmsdoc. ad dendwsysaccep. m2 12-09-01 14-12-2006 11 ,-To] PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 ADDENDUM P (5) MOBILE COMPUTER SYSTEM (MCS) 1.0 GENERAL [*150*Z0Z1TDyA CIS will furnish the MCS for use with the User's Wireless System (CDPD, CDMA, DataRadio, Ip Moble with minimum bandwidths of 19.2 KBPS). The MCS Software will consist of the following: • MCS Server Software ■ MCS CAD Mobile Client Software • MCS RMS Mobile Client Software 2.0 USER FURNISHED EQUIPMENT AND INSTALLATION 2.1 Mobile LapTop (MLT) 2.1.9 The recommended Mobile Lap Top (MLT) specifications are as follows: • Processor: Pentium M Mobile • RAM: 512 MB • DISC: 2 GS • Windows 2000/XP Operating System • Wireless Wide -Band Modern (High Power, Trunk Mount) • NIC Available • CD ROM Available • Touch Screen • Designed for rough use ■ MS Word 2.1.2 The recommended Lap Top is hardened for public safety use such as Panasonic Model 29. 2.1.3 User will furnish CIS with a User's MLT for installation, verification, test, and User Training at CIS. 2.1.4 CIS will confirm to User that User's furnished MLT is compatible with the CIS MCS and in accordance with CIS furnished specifications. 2.2 Wireless Network (Network) 2.2.1 Network Provider User will furnish an 1p Network with EVDO Air Cards. User will check with CIS regarding final choice. CIS will require User to famish local contact information of vendor of any anticipated network. User will furnish two (2) LapTops with Air Cards for test and for User MCS Train -the -Trainer training at CIS. 61 FARTS POLICE DEPAP.TMENT TEXAS 08-22-2007 LICENSE AGREEMENT #345 2.3 MCS STATE 4CJISINCICj INTERFACE 2.3.1 State Specifications User will furnish State NCICICJIS Specifications and contact information connectivity and interface client for CIS connection. 2.3.2 Server User will be responsible for all costs and labor for Server that will interface with the MCS Server and the State. 2.4 MCS Server User will furnish Server for the MCS. Check with CIS for specifications applicable to the number of Mobiles initially and anticipated. 3.0 MCS MOBILE TRANSACTIONS Features marked with "*' also require User purchase of CIS Records Management System (RMS). 3.1 MCS CAD Mobile The following Transactions are provided for MCS Mobiles Licensed by purchase of MCS CAD Mobile Software: • CAD Dispatches to Mobile, Text Displayed and Computer Voiced • Touch and Command Key enables Repeat of the Computer Voiced Dispatch • Mobile Status to CAD • Mobile Disposition to CAD • Mobile Traffic Stop to CAD • CAD Message to Mobile • Mobile Message to CAD • Mobile Message to Mobile • Mobile Hot File Inquiry to State NCIC: Person, Vehicle License and Driver License Registrations • State NCIC Response to Mobile • Mobile RMS Name Inquiry to RMS • RMS Record Lists Response to Mobile 3.2 MICS ISMS Mobile Field (FBR) C•4 PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 08-22-7-007 The. following Transactions are provided for MCS Mobiles Licensed by purchase of MCS RMS Mobile Software: ■ Mobile RMS Text Reports to RMS • Mobile RMS Record Reports to RMS • Mobile RMS Screen and Fields on Mobile are similar to RMS Screens and Fields at the Station • Mobile RMS Fields' Edits duplicate RMS Fields' Edits at the Station • Mobile RMS Functions duplicate many of the RMS functions at the Station. • Mobile RMS Features do not include direct access to operate the RMS System or to the RMS Records. • Direct Access to System Sign -on requires Terminal Services or Citrix Server subject to DPS Guidelines and is scheduled separately if provided by CIS. 3.3 Mobile Record Recall Mobile Operator may recall any Record entered by that Operator during a Single sign -on (tour of duty) and modify or add additional data. Any said modification of previously entered data to that given Record will overwrite the previously transmitted Record when retransmitted. 3.4 MCS Server Mobile Message Transaction Validation The MCS Server will check each Mobile message transmission for errors. Messages with errors will be marked with a Red Dot at the Mobile and will be rejected at the MCS Server. The sending Mobile will then be polled by the Server a preset number of times to retransmit said messages with errors. Error free Messages will be marked with a Green Dot at the Mobile and will be merged directly with the database at the CAD/RMS Server. 3.5 INKS Server Mobile Message Field Report Log A Mobile Field Report Log will be provided at MCS Server. The Log may be accessed by personnel to view Records. 3.6 Mobile Operator LapTop Interface The following Windows appear on the Mobile LapTop (MLT) in the following order when the Operator first accesses the MCS; Wireless Watcher Windows • Windows Desk Top Windows • CIS Log On Windows • CIS MCS Windows �AN PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 3.6.1 Wireless Watcher Window 08-22-2007 The Wireless Watcher (Watcher) Window provides the Operator with either a "RED" or "GREEN" indicator of Wireless !Network availability and the Signal Level when data is available from the Wireless Modem. A Signal Level greater than - 100 dbm is required for operation. The Watcher Window must be minimized by the Operator to expose the entire Windows Desk Top Screen. 3.6.2 Windows Desk Trap (WDT) Window The WDT Window contains ICONS of the various MCS Applidaf+on. The Operator would select the MCS ICON for normal patrol operation. 3.6.3 MCS Log On Window The Log On Window will appear. The Operator must Log On. 3.6.4 Mobile HALT Screen The Mobile Screen provides the Operator access to all MCS Windows' functions detailed in Paragraph 6.0 below. The Operator's functional interface to said MCS functions are provided by; • Function Key • Mouse • Clicks • Touch (Touch Screen MLT required) 3.7 MOBILE RECORD DOWNLOAD TO MCS HOST Transactions are stored on disc. Three (3) download options are as follows: • Wireless • Diskette/CD • LAS} 4.0 MOBILE CAD TRANSACTIONS The following Transactions are provided for MCS Mobiles Licensed for CAD by purchase of MCS CAD Mobile Software: • CAD Dispatches to Mobile, Text Displayed and Computer Voiced • Touch and Command Key enables Repeat of the Computer Voiced PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 0s-22-2007 Dispatch • Mobile Status to CAD • Mobile Disposition to CAD • Mobile Traffic Stop to CAD ■ CAD Message to Mobile ■ Mobile Message to CAD • Mobile Message to Mobile ■ Mobile Hot File Person and Vehicle and Driver and Vehicle License Registrations inquiry to State NCIC ■ State NCIC Response to Mobile • Mobile RMS Name Inquiry to RMS ■ RMS Record Lists Response to Mobile 4.1 CAD Transaction Data 4.1.1 CAD to Mobile Dispatch (Text and Computer Voiced) The MLT display of a Dispatch will contain the following_ ■ Agency/incident Number ■ Date/Time ■ Activity/Priority ■ Location • Unit(s) Assigned ■ Complainant ■ Geofle Hazards ■ Blotter ■ Premise File 4.1.2 CAD to Mobile Text Messages Four (4) Line by 40 Character Message 4.1.3 Mobile Text Messages to CAD Eight (8) Line by 40 Character Message 4.1.4 Mobile Unit Status Entry To CAD ■ Available ■ En Route ■ At Scene • Emergency 4.1.5 Mobile Dispatch Entry To CAD ■ Traffic Stop CFS ■ Dispatch Disposition/with Remarks 65 PARIS POLICE (DEPARTMENT TEXAS LICENSE AGREEMENT #345 4.2 MOBILE INQUIRIES TO RMS 4.2.1 Mobile Master Name Inquiry (MNI) 4.2.1.1 Inquiry Inquiry Selection By Module (Calls For Service, Incident Modules, WantsANarrant, Court Order, Vehicles, etc.). 4.2.1.2 Response 08-22-2007 MNI Listing of Prior Incident Records in selected Modules). No actual Records are sent to Mobile. 4.2.2 Master Location Inquiry (MLI) to RMS 4.2.2.1 Inquiry Conditions 4.2.21.1 Inquiry Selection by Address or Common Place 4.2.2.2 Response MLI Listing of Prior Incident Records at location. No actual Records are sent to Mobile. 4.3 RMS Image to Mobile RMS Operator may select the Image on a given Record and initiate a transmission of the Image on said Record to a selected Mobile. 5.0 MOBILE RMS FOR RECORDS ENTRY The following specifications apply to MCS Mobiles Licensed for RMS by purchase of MCS RMS Mobile Software. 5.1 Mobile RMS Record Entry 5.1.1 CAD -RMS Data Import The Import Function will provide for certain CAD Data to be imported into an Administration Module Record with the Agency/incident Number of the CAD Record. 5.1.2 RMS Administrative Record .. PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 05-22-2007 The RMS Administrative Record will import CAD data including the Complainant Name and Address Data. 5.1.3 Other RMS Modules When the Operator posts (saves) the Administrative Segment, he may then select any other Incident Module for entry. 5.1.4 RMS Text Reports Text Reports that are entered without prior entry of an Administrative Record will be held by the MCS Server until an Administrative Record has been entered at the Mobile or at the RMS Host. 5.1.5 Mobile RMS Record Data Entry Functionality Mobile RMS Record Data Entry functionality is similar to Record Data Entry directly on the RMS Host. 5.2 RMS Field Based Reports- Incident Modules Field Reports may be entered in the following RMS modules: e Administrative s Offense Y Victim • Offender o Arrest a Witness/Contact Property Vehicle a Tow/impound e Citations 5.3 RMS Text Field Reports Text reports may be entered with or without entry of data in the above Incident Modules. 6.0 LIMITATIONS 6.1 Features Certain features and functions detailed in 4.0 and 5.0 may not be available for the current version of the User's System, Windows, MLT or Wireless. Check with CIS for availability_ d7 PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #34S 6.2 Performance D$-22-2007 Performance, including response time is a function of User's hardware and wireless network or common carrier communications network and is outside the scope of the CIS MCS Software furnished hereinunder. User will, at his own cost, purchase any hardware and software necessary to achieve and maintain User's desired performance within the limitations imposed by said hardware, including without limitation of MCS Servers and LapTops and wireless network. 7.4 INSTALLATION AND USER RESPONSIBILITY 7.1 MCS Server The MCS Server Software furnished hereinunder is electronically installed remotely by CIS. Any on-site installation requested by User not specifically scheduled in this Amendment will be billed at $ 1,200.00 per day plus expenses. CIS will provide an Installation CD for the User to install the MCS Clients on the User's MLTs. 7.2 MLT Synchronization with RMSICAD Server User is responsible for installation of the MCS RMS and/or CAD Clients on the Users MLTs. Each new CIS Systems Version Release shall require the User to upload the new Version to the MI -Ts whether or not any changes have been made to the MCS software with the Version. User is responsible for updating MLT Code Tables on all MLTs with any Code Table updates on the RMS/CAD Server. smsdoc.addenda: mcs p(5)9-16-04 2-13-04 R.2-3-05 R.3-1&07 PARTS POLICE DEPARTMENT TEXAS 08-22-2007 LICENSE AGREEMENT #345 r ADDENDUM R(3) ACCEPTANCE PROCEDURES FOR SPECIAL PROGRAM PRODUCTS AND OTHER PROGRAM PRODUCTS 1.0 SPECIAL PROGRAM PRODUCTS 1.1 ACCEPTANCE Acceptance of a Special Program Product shall be based solely on substantial compliance with the applicable Addenda listed on Page I of the Agreement, or as set forth in any Amendment to the Agreement, or as set forth in specifications in any Amendment to the Agreement as applicable. CIS will demonstrate that the Special Program Product substantially complies with the Specifications set forth. Said demonstrations that the Special Program Product substantially complies with the applicable Addenda shall constitute acceptance of the Special Program Product by the User_ The Systems) Acceptance Procedure will be conducted in Two (2) Steps. The First Step will be conducted on the CIS Server(s) and Workstation(s) at CIS. The Second Step is Acceptance Verification and will be conducted remotely on User's Servet at the time of Initial Delivery. User shall acknowledge User's Systems Acceptance in writing at the times of Systems Acceptance at CIS in Step 9 and Acceptance Verification in Step 2. 1.2 FAILURE TO ACCEPT In the event that a given Special Program Product is not in substantial compliance with the applicable Addenda, User may reject said Special Program Product. if User rejects said Program Product under the provisions of Paragraph 1. 1 above and ClS fails to cure the lack of compliance within ninety (90) days, then CIS shall refund the money received by CIS for that given Special Program Product. The User agrees that the User's sole recourse for rejection of a given Special Program Product shall be the refund of any money paid to CIS for that Special Program Product and that Special Program Product shall then be deleted from the Agreement and User's Computer. 2.0 OTHER PROGRAM PRODUCTS Other Program Product(s) consist of hardware and/or software and services supplied by other vendor(s) under separate vendors license agreement(s) between the vendor and the User. The terms and conditions of the sale, acceptance, warranty, maintenance and support, are given in said vendor's license agreement. The User agrees that CIS' sole responsibility is to manage the transfer of User's funds received by CIS for payment to the vendor. The User A' PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 Is -z0*D]K1YA will pay the vendor directly for maintenance and support beyond the vendor's initial warranty period unless scheduled for payment to CIS. 3.0 FAILURE TO DELIVER SPECIAL PROGRAM PRODUCTS AND OTHER PROGRAM PRODUCTS In the event CIS determines that any Special Program Product or Other Program Product is unreasonable for CIS to provide, CIS may delete said Special Program Product or Other Program Product from the Agreement. In that event, CIS shall then delete any such product from the Agreement and refund any money paid to CIS for said deleted product. Deletion of any Special Program Product or Other Program Product shall not bear on the User's acceptance and payment for any Basic Program Product or any other Special Program Product or Other Program Product. 4.0 OBLIGATIONS User acknowledges that user has entered into this agreement with the understanding that any or all of the Special Program Products and Other Program Products fisted on page 1 may not be deliverable or acceptable to the User and that the User's sale recourse for any failure to deliver or lack of acceptance of said products is specified in the above paragraphs. The disposition(s) of any of said product(s) shall not affect the other obligations of the parties hereto under this agreement. rmsdoc.addenda:acceptanre add r(3) 10-23-05, 11-28-08 70 PARTS POLICE DEPARTMENT TEXAS 08-22-2007 LICENSE AGREEMENT #345 ADDENDUM 5(3) CAD -MAP CENTRIC WIRELESS PRASE 1 AND 2 INTERFACE (CAM) 1.0 Each CAD Incident Entry Display has a Unique Telco Defined Console Id 1,2, ... N. 2.0 Each CAD Incident Entry Display has an option for a Status Display A, B, C ... X. 3.0 Each Unit has a Dispatcher assigned Unique Status Display A, B, C ... X. 4.0 Each E911 Call and Wireless Phase 1 and/or Wireless Phase 2 Call answered by a given Dispatcher will appear on that given Dispatcher's E911 Window on that given Dispatcher's CAD Incident Entry Display. 5.0 Each E911 Call and Wireless Phase 1 and/or Wireless Phase 2 Call received by the CIS E911 Interface will be Pin /Mapped on the Map using a designated E911 Icon upon receipt by the CAM_ 6.0 The following apply when a given Dispatcher Clicks on a specific E911, Wireless Phase 1 or Wireless Phase 2 Call in his E911 Window on that given Dispatcher's CAD Incident Entry Display: 6.1 Only that given Dispatcher's CAM Display will be refocused (Centered) at that Call's Pin Mapped Location. 6.2 That a given E911 Call's additional ALI name, location/address, jurisdiction data as available will be entered in the current fields on the CAD Incident Entry Display as specified in Addendum E(W) for address verification and other processing. 6.3 That a given Wireless Phase 1 Call's ALI (Data) when available will be entered in the current Location Fields and the Latitude/Longitude will be displayed in the Blotter Field. 6.4 That a given Wireless Phase 2 Call's ALI (Data) when available will be entered in the current Location Fields and the Latitude/Longitude will be displayed in the Blotter Field. 7.0 ESRI compatible Maps that have an Address Database in their ESRI compatible Shapefiies will have the features of Reverse Geocoding Wireless Phase 2 Latitude/Longitude Locations and points selected on the Map using the Location Search Hover Feature. 7.1 In the event a given Wireless Phase 2 Latitude/Longitude point is not within a block range in the ESRI Map's Address Database, a not found message denoted 71 PAP -IS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 08-22-2007 �- by a red "X" will appear next to the Location when the Dispatcher hovers his cursor over the E911 Icon on the map. 7.2 In the event a given Wireless Phase 2 Latitudell-ongitude point is within a block range in the ESRI Map's Database, the Address will appear in a dialogue box when the Dispatcher places his cursor over the E911 Icon on the map. The Dispatcher may then import the Location from the E911 Interface or manually enter said Address in the Location Field on the CAD Incident Entry Window. 8.0 At each given Dispatcher's CAM Display, only those Units signed on to displays in the Map Stations Window for a given Dispatcher will be Pin Mapped. 8.1 Unit(s) assigned to a given Pin Mapped Call Location on the Map will be Pin Mapped around that given Call Location, having been relocated from their previous Location(s) on that given Dispatcher's unique CAM Display (X). 72 PARIS POLICE DEPARTMENT TES LICENSE AGREEMENT #345 9.9 CAM Display Sidebar Functions 9.1 CAM Locator Window 08-22-2007 When selected, the box next to the word "Locator" is highlighted green. This button allows a given Dispatcher to display the Locator Window on the map display and view zoomed areas of the map by moving the red selector box in the Locator Window. When de -selected, the box next to the word "Locator" is gray. EN= 13 a Dale - ....::...........:..... . Ely ''� M Flpme Poiols'S Sheds �- - i3 Lucda E3 tlras L1 I C7 Leyua .d statiorrc G3 Kdy r;."' "r"-;:_yrS,:'-5; ,� . yam, -• 1 ,.p 73 PARIS POLICE DEPARTMENT TECH LICENSE AGREEMENT #345 9.2 CAM Units Window 08-22-2007 When selected, this button allows a given Dispatcher to display the Units Window on the map display and view all Units signed on to displays in the Map Stations Window for a given Dispatcher. The Units window also tracks the current unit status of all Units signed on to displays in the Map Stations Window for a given Dispatcher. When de -selected, the box next to the word "Units" is gray. Q CES LAD Map. pop WE ..■■ I.■■■i■ �' ■�' ■ A l tf fir_ . ONE N' piw►l-mor-1.w, w�i� 71. rA 74 DALES POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 9.3 GAM Active Incidents Window 08-22-2007 When selected, this button allows a given Dispatcher to display the Active Incidents Window on the map display and view the Incident Number, Activity Type, Address and Map Station 0 for all "pinned" incidents on the map. a: :t Mao o � I OPS.- .........,..:.: . �'� Y' hcrdrsA .,�..... ; G] S L -i R.. } k � am -d- Fi¢me Pairils €3 5tneo�s : `.` i M L.,a. C� 11.as. .C1 Layax...... ........ '7 2 GCSO^ZBW00016776'iF5 3 GC50^2PDr0DDy6781^CFS 4 RWM200dW016777^CF5 5 9WPD^2001D0016Tie 0'5 S RWPD-20040001677! ^C 7 RWA@^200100016102"CF'S 0 RWPa1 00 =168W"CFr k4� _Atbv2y tyoa "•j Address .Raton FaW Motor Yah A" d 50000 Matt R, Rad Wig X P+Oke Arran Rpdy Drage MtY Yah AUH MainWM5,1 Rad Ww4 P-Pake Fatd Mmor Veh Arad Kai* SFYk-%Red WM Rpa PA wvd Malt Sia % Rtd Y+" FPake a ode Ctr&al AarkWJ3 St, Red ft* P-PoS= A6CAr$ardCWO5Ms JMOMmn kt Rad Whg Pfal _ .........._..T._.._._—.... .. _.. .. .. .. Il�rtfstramr�192.1.9.209 .... r. 67106 75 PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 9.4 CAM Map Layers Window ®8-22-2007 Map layers must be created and.configured by the Agency's Gly Personnel and verified by Cis before operation. Any given number of valid Map Layers may be selected for viewing on a given CAM Display. Clicking and highlighting the "Layers" option button on the CAM Display activates the Map Layers Window. 9 �gxiry pliom .yy Q Ma Home Poin15 [3 53v1s i] Loca�. ©l3rdr fl Incident D Leymc il S�F3 Key - Y.j.`:•; "'�':''"'..�'. rye - W Zv bl IL v. l.sr.rmz PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 9.4.1 The CAM Map Layers Window provides a given Dispatcher with a list of all CAM Map Layers (A, B, C . _ . X) that may be toggled on and off. 9.4.2 A given_ Dispatcher may click on as many CAM Map Layer Xs. The Map Layer(s) selected will then be displayed on that given Dispatcher's CAM Display. 9.4.3 A second click by that given Dispatcher of a selected CAM Map Layer will then remove said workstation X's Map Layer{s} from that given Dispatcher's CAM Display. 77 PARIS POLICE DEPARTMENT TEXAS 08-22-2007 LICENSE AGREEMENT #345 9.5 CAM Map Stations Window. Any given number of valid Map Stations may be selected for viewing on a given CAM Display. Clicking and highlighting the "Stations" option button on the CAM Display activates the Map Stations Window. W-1 PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 08-22-2007 9.5.1 The CAM Map Stations Window provides a given Dispatcher with a list of all CAM Display Workstations (A, B, C ... X) that may be toggled on and off. Show -> Ali ryuNone i 9.5.2 A given Dispatcher may click on as many CAM Display Workstation Xs. The Units and Incidents Displayed on each CAM Display Workstation selected will then be displayed on that given Dispatcher's CAM Display. 9.5.3 A second click by that given Dispatcher of a selected CAM Display Workstation X will then remove said workstation X's Units and Incidents from that given Dispatcher's CAM Display. 9.5.4 In the event a given Dispatcher desires to dispatch a Unit an a CAM Display Workstation not signed -on to his given CAM Display, he must also select that desired Unit's X in order to see that Unit displayed on his CAM Display even though he has assigned that Unit to an Incident. 79 PARIS POLICE DEPARTMENT TEXAS 0$-22-2007 LICENSE AGREEMENT #345 9.5 CAM Keyboard Shortcuts Window When selected, this button allows a given Dispatcher to display the Keyboard Shortcuts Window on the map display and select any of the functions in the window with the corresponding key. d x +;. r:: •z a era:,-.: •:- _..-.._...>....... - _ ...... JJJ NFa Displ* I Boom H. 1i5 D Steeps t= .. Li S.o�.atx �l LfrrsinddnrR i7 Layec C3 SlnSorcs C] Kqy '. p�:'!.,„'3y� " f fPoi:� r .1r i:i.: : is ^- --r r^-....;,:::.'s�irlx*: :ti•... _ 1 1-9. u -f hEciden4n dnSpi! h zownto hama position k togglakeyhelp I toggle layers panel m xgomtomap n selectpanning cursor u salectpoint cursor P zoom m all Points s Goggle sheet names i 1 uosalgCi incident ' w SogghrlioeSngwindows 1 f .... ... .. doom to hm pemuan M-1 PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 9.7 CAM Incident Details Window 08-22-2007 When selected, this feature allows a given Dispatcher to disptay the Incident Details Window on the map display. The Incident Details Window displays the details for a single "pinned" incident on the map. The Incident Details window tracks the Activity Type, Priority, Location, Incident Number and current Unit Status for all units belonging to all service types that have been "pinned" to the map for an active incident. A given dispatcher must Click on a Star (Incident) icon on the map to display the Incident Details Window for a given Incident. ]+1 xJ U+m1w Wvrr� 0 Mn1 1 l - � �{ '� 0 Map Home f' nts f ©Skads rI . .. , CSS io dkm i3 Urdm � 0 1,-m6 e � © SEFZ M Y,cy ! I I _i J .... L rr r` �• J 77 TrafficA�eraWArpay. Prim'�t.: . 34Hemdan St San Marcus IngdaR S3APD"fi7 OOppOi?tslB'CFS 9 rmsdoc.cad-map centric phasel &2—S(3) Rev 9128104 PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 ADDENDUM S(4) CAD TO TLETS INTERFACE (SATELLITE) 1.0 CAD TO TLETS INTERFACE 08-22.2007 1.1 The CAD to TLETS Interface will provide the following NCICINLETS Hot File Name and Vehicle Transactions and the following transactions from the State and Regional Database from the CAD Data Entry Screen and MCS LapTops: * Vehicle Registration Check • Drivers License Check Name Check 1.2 The Terminal ID that is transmitted will be that of the CAD Operator's regular TLETS Terminal ID. 1.3 The State Reply will be to the regular TLETS Terminal Session on the CAD Mork Station and not the CAD Data Entry Screen. 1.4 The State will start deployment of a new TLETS System. CIS has not yet developed the TLETS Interface for CAD- Upon receipt of the Items in Paragraph 2.2 below, CIS will'initiate development. CIS estimates the schedule as three (3) to six (5) months from receipt of said Items. 2.0 USER RESPONSIBILITY 2.1 The User shall provide the minimum equipment, TLETS Server and Client Software, material and labor for the Server and CAD PC Workstations specified by CIS. 2.2 User will provide CIS the State TLETS API and Client Software as required for technical information and development. 2.3 State Terminal Clients and IDs as required. Two (2) Terminal Clients and IDs per CAD Terminal. (1) Terminal Client and ID for Mobile Computer System (INKS Server) - 2.4 Test the TLETS Interface. rmsdoc, addenda: cadtet.s(4) 7-19-02 R. 8-5-04, 11-28-06 PARIS POLICE DEPARTMENT TEXAS 08-22-2007 LICENSE AGREEMENT #345 ADDENDUM T(3)(B) AS/400 RECORDS CONVERSION 1.0 SCOPE CIS will undertake a Conversion Program for certain of the User's Records created in the existing AS/400 System. The User shall be responsible for providing CIS with access to the AS/400 to extract the Data File on a PC and/or on an AS/400 tape and print sample records for testing. CIS will modify its existing conversion programs that Will convert the Data Files to CIS' RMS SOL Tables to the extent possible. 1.1 PHASES The User File Conversion is performed in phases as follows: 1. Phase 'I -Documentation and File Reformat 2. Phase 2 -File Conversion, Test and Verification by CIS 3. Phase 3 -Analysis and Approval by User 4. Phase 4 -Delivery and User File Conversion 2.0 PHASE 1 -DOCUMENTATION The User will provide CIS access to the following: • The AS/400 Data Files 3.0 PHASE 2 -CONVERSION SOFTWARE DEVELOPMENT, TEST AND VERIFICATION BY CIS OF POSSIBLE FILES 3.1 Master Name Records Files That Exist Name Description ID MNI Notes Physical Characteristics Aliases Previous Addresses CIS Module/Sub Module CID Name CID Descriptors CID 1D CID Log CID SMT C I D Associates CID Address (A) Conversion to CID may produce the following Master Search.Access to the CID Records: • Name • Location E&? PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 (B) CID Module Searches may produce the following Searches: • Name • Descriptors • SMT • Associates • Address • Incidents • Crime Analysis 3.2 User Incident Records Files That Exist CIS Module/Sub Module Incident Detail RMS Administrative RMS Location RMS Offenses Incident Notes RMS Administration Blotter Property RMS Property Contact • Victims RMS Victim • Witnesses RMS Witness Arrest RMS Arrest 4.0 PHASE 3 -ANALYSIS AND USER ACCEPTANCE D8-22-2007 4.1 CIS will demonstrate the converted files at CIS Management Training and Orientation and at a later date when complete. 4.2 Payment will be made by the User only if the User DOES ACCEPT the conversion and CIS delivers conversion software. See Paragraph 8.3 below. 5.8 PHASE 4 -DELIVERY AND FINAL USER FILE CONVERSION 5.1 CIS will install the conversion software with the User's Windows System. 5.2 The User will run the CIS file conversion procedure on User's Computer when the User terminates entry of records on User's existing system. 6.0 DATA ERRORS User acknowledges that errors exist that may prevent the User's file data from being converted or that errors may occur in conversion of said data files and that -- CIS is not responsible for the quality of the resultant User's data files or converted records on the User's Computer. PARIS POLICE DEPARTMENT TEXAS 08-22"2007 LICENSE AGREEMENT #345 ADDENDUM X(4) MAP -CENTRIC INCIDENT/CRIME ANALYSIS SYSTEM (CAS) This feature provides Map/Graphical displays of Incidents based on User defined parameters (time, periods, incident types, locations, etc.). CAS is interfaced with CAD and RMS Database Tables. CAS provides User defined inquiries into the database that produces both pin maps of the query results and related graphical analysis. CAS supports GIS crime analysis, resource allocation, public information, etc. Each RMS Workstation operating CAS must have a User supplied copy of SSRI Arc View 9.0 or greater software. rmsdoc.addenda:cadmap cas x4 7-12-06,11-28-06, 12-4-06 PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 ADDENDUM Z(W) RMS -IMAGE SYSTEM 1.0 GENERAL 08-22-2007 The image System provides Mug Shot, Photo, Document Scanning and Bar Code features for Modules and Screens of CIS Systems. 2.0 USER RESPONSIBILITY 2.1 User is responsible for all Video or Electronic Camera, Document Scanning and Bar Code equipment (Equipment), software, hardware, connectivity and labor required to have a fully functional Mug Shot System, Photo, Document Scanning and Bar Code System. Equipment to be specified by CIS. Most equipment more than two (2) years old will not be compatible with the Image System. CIS will recommend certain models of Equipment. Certain. network connections including Citrix may limit remote control of Equipment functions that are available directly connected to Workstations. 2.2 This Agreement does not include any of the aforementioned Equipment, software, hardware connectivity, or labor. 2.3 CIS will not support or warrant operation of the image System on any Equipment - other than that specified by CIS. Request specifications from CIS. 2A It is recommended that the User may ship, at User's expense, Equipment to CIS for any verification of Image System compatibility by CIS. There is no CIS charge for CIS verification services. 3.0 IMAGE SYSTEM FEATURES The following features are available from an Image System Tool Bar on CIS Module Screens from Program Products that are scheduled (as applicable) on Page 1 of this Agreement: SYSTEM PRODUCT CAD RMS JMS MODULE PREMISE FILES NAME TABS LOCATION TABS PROPERTY TABS VEHICLE 'TABS GID SEARCH NAME TABS LOCATION TABS IMAGE SYSTEM FEATURES CAPTURE, VIEW CAPTURE, VIEW CAPTURE, VIEW CAPTURE, VIEW, BAR CODE CAPTURE, VIEW LINE UP CAPTURE, VIEW CAPTURE, VIEW PARIS POLICE DEPARTMENT TEXAS LICENSE AGREEMENT #345 08-22-2007 PBUPEFITYTASS CAPTURE, VIEW, BAR CODE The [User activates the (mage System from ICONS on the Windows Taal Bar from a Module Screen. 4.0 ON-SITE INSTALLATION Ori -site Installation is by User with CIS telephone support. Any on-site assistance with Equipment by CIS requested and authorized by the User will be billed at $ 1,200.00 per day plus expenses. rmsdac.addenda:image image System_Z(w) $-2-03 F1.7•12-06 Rrnsdoc:Agency:Pari2LPO TX:License Agmernent: FINAl,.doc Paris—PDTX license agreerrien�—rsv-08222007 v.2 - ? 7. 17. T Igvr4 1A1_Aa.nh1-, n -4HT ?-n i n twn:-) b RR / P f q I b A T f,7 : P7 J PA7 177 Mn CITY OF PARIS, TEXAS PROFESSIONAL SERVICES AMENDMENT NR. 02 05-22-2019 PROFESSIONAL SERVICES AMENDMENT NR. 02 LICENSE AGREEMENT NUMBER NR. 345 ("AGREEMENT") BETWEEN COMPUTER INFORMATION SYSTEMS, INC. AND CITY OF PARIS, TEXAS This Professional Services Amendment Nr. 02, hereinafter called "Amendment Nr. 02" is between Computer Information Systems, Inc., hereinafter called "CIS" and the City of Paris, Texas hereinafter called "City of Paris" or "User". CIS and the City of Paris shall also be referred to individually as the "Party" and collectively as the "Parties". WHEREAS, The City of Paris and CIS entered into the Agreement on August 27, 2007 to provide a Computer Aided Dispatch ("CAD") System, Records Management System ("RMS"), Mobile Computer System ("MCS") and Automatic Vehicle Location ("AVL") System for the Paris Police Department ("PPD"); and WHEREAS, Law Enforcement agencies within the State of Texas must switch from Summary Reporting System ("SRS") to the National Incident Based Reporting System ("NIBRS") by January 1, 2021; and WHEREAS, CIS has developed the CIS NIBRS System configured to the Texas NIBRS Specifications including Level 8 - Additional Texas Data Elements Segment. WHEREAS, PPD requested that CIS provide a proposal to provide the CIS NIBRS; and WHEREAS, PPD requested that CIS provide a proposal to provide Mobile Field Reporting; and WHEREAS, The CIS MCS Enhanced CAD Client provides Mobile Field Reporting; and WHEREAS, CIS provided Cost Proposals to PPD for CIS NIBRS and the MCS Enhanced CAD Client Systems and related Professional Services dated January 24, 2019; and WHEREAS, PPD has accepted the CIS Cost Proposals and has requested this Amendment. NOW, THEREFORE, in consideration of the Covenants, Terms and Conditions hereinafter set forth, the Parties hereto agree as follows: 1.0 AMENDMENTSCOPE Acknowledge and agree that this Amendment replaces all prior written and oral communications with CIS regarding CIS NIBRS and the Mobile CAD Enhanced Client. 2.0 DELIVERABLES ■ CIS NIBRS System ■ MCS Enhanced CAD Client 3.0 SPECIFICATIONS MCS Enhanced CAD Client Specifications are detailed in Addendum P(5). 4.0 ACCEPTANCE MCS, Enhanced CAD Client and NIIBRS Acceptance is in accordance with Addendum R(4), 5.0 COST AND PAYMENT SCAED�111,r.4 Addendum A 6.0 DELIVERTSCAED1114 ,Adde?d*m-a- 7.0 CURRENT ADDITIONAL ANNUAL RENEWAL (20,18-2019): 24 X 7 MAINTENANCE AND SUPPORT, IENHANCEMENTS, NEW RELEASES, MCS Enhanced CAD Client (12 @ $ 180,00) $ 2,160.00, The Additional Annual Renewal with for the MCS Enhanced CAN. Client will be due to coincide with, the PPD Annuall Renewal Nate: May 5, 2021. F. W11 0 0 ff q-.- ti TjT�-,l 2 1 A! 19 Elilkiroul 8.11 All other terms and conditions of the Agreement as amended not in conflict with this Amendment shall apply to this Amendment including but not limited to the Agreement Paragraph B, Warranty; Paragraph C, Limitation of Liabilities; and Paragraph H.7, Venue and Jurisdiction. 8.2 In the event there is a dispute between the parties hereto with regard to any specifications, terms or conditions, the order of precedence shall be, this Amendment Nr - O2, the Agreement as amended, and any resultant User Contract Docuiments,. 9.0 VALID PERIOD This Amendment is valid only if executed and received by CIS on or before June 20, 2019„ unless, extended in writing by CIS. HELMME LIGUNry CITY OF PARIS, TEX7S Signed: Name: Title: 4-,)(, Date: �Zot CITY OF PARIS, TEXAS 05-22-2019 PROFESSIONAL. SERVICES AMENDMENT NR. 02 Signed: Name: Title: Date: EFFECTIVE DATE: LAST DATE ENTERED ABOVE ADDENDA: A, B, N(10), P(5), R(4) Agency\Paris, TX\Amendments\Professional Services Amendment Nr. 02 05222019 CITY OF PARIS, TEXAS PROFESSIONAL SERVICES AMENDMENT NR. 02 ADDENDUM A COST AND PAYMENT SCHEDULE A. Systems and Professional Services 1.0 Systems 1.1 Basic Program Products None 1.2 Special Program Products MCS Enhanced CAD Client (12 Mobiles @ $ 1,200.00) Special Program Products Total Systems License Fee Total 2.0 Professional Services 2.1 NIBRS System Preparation Download Data Create Test System Apply NIBRS Code Changes Convert Data 2.2 Installation, Configuration and System Generation MCS 2.3 Training Services and Expenses License Fee $ 14,400.00 05-22-2419 $ 14,400,00 $ 14,400.80 $ 1,200.00 $ 1,200.00 $ 1,200.00 $ 1,200.00 $ 4,800.08 On -Site Training Classes Class Students/ Hours/ Rates Students Class Class Classes Class Total System Manager 5 5 8 1 $2,400.00 $ 2,400.00 Records 3 3 8 1 $2,400.00 $ 2,400.00 Patrol/Detectives 57 5-6 8 10 $2,400.00 $ 24,000.00 On -Site Live Operation Service Function Re ❑ords/Patro i/Detectives Travel and Diem Expenses 2.4 Records Conversion $ 28,800.00 Rater Days Day Total 2 $2,400.00 $ 4.800.00 $ 4,800.00 $ 13.160.00 2.5 Additional Maintenance and Support Professional Services Total Total Project Management @ 10% Grand Total Less- CIS Internal Grant Net Cost RI $ 2,150.00 $ 46,760.00 $ 2,400.00 $ 2,160.00 $ 58,280.00 $ 72,680.00 $ 7,268.00 $ 79,948.00 -$ 20,592.00 $ 55,356-00 CITY OF PARIS, TEXAS PROFESSIONAL SERVICES AMENDMENT NR. 02 B. PAYMENT SCHEDULE Nr. 4 Payment upon Execution of Agreement: Systems Professional Services Payment Nr. 1 Total Nr. 2 Payment upon Delivery of Professional Services PAYMENTS TOTAL C. Current Additional Annual License Renewal Fee for System(S): MCS $ 2, 160.00 05-22-2019 $ 17,000.00 $ 14,400.00 $ 31,400.00 $ 27.958.00 $ 59,355.00 The First Annual License Renewal occurs on the first anniversary date of the delivery of the Basic Program Products. In the event that a specific date is desired by the User, the First Annual License Renewal Payment, and subsequent years, will be prorated to occur on that date. D. Terms Net due upon receipt of Invoice as scheduled. E. Additional license fees The following CIS Additional License Fees are guaranteed for three (3) calendar years from the Effective Date of this Agreement: MCS Enhanced CAD Client $ 1,200.00 per WS 6� CITY OF PARIS, TEXAS 05-22-2019 PROFESSIONAL SERVICES AMENDMENT NR. 02 ADDENDUM B DELIVERY SCHEDULE The Target Delivery Schedule detailed below represents a minimum time estimated based on a current starting date. The Actual Schedule will depend upon the date of receipt of order, PPD delays caused by season, personnel, community events, technical problems and other factors beyond the control of CIS or the PPD. The following Target Delivery Schedule assumes a July 8, 2019 start date: Task 1. Preparation of PPD Test System at CIS 2. Management Training at CIS 3. Training at PPD 4. Cutover at PPD 5. Records Conversion and Go -Live 09-05-2019 09-11-2019 thru 09-12-2019 09-23-2019 thru 09-27-2019 10-01-2019 10-01-2019 CITY OF PARIS, TEXAS PROFESSIONAL SERVICES AMENDMENT NR. 02 ADDENDUM N(90) TEXAS NIBRS 05-22-2019 1.0 GENERAL C1S will furnish and configure the RMS System for Texas National Incident Based Reporting System ("NIBRS") as specified by the Texas Department of Public Safety. 2.0 FUNCTIONS 2.1 Data Entry 2.2 Validation 2.3 Submission 3.0 ACCEPTANCE Acceptance of Texas NIBRS is in accordance with Addendum R(4). CITY OF PARIS, TEXAS PROFESSIONAL SERVICES AMENDMENT NR. 02 ADDENDUM P(5) MOBILE COMPUTER SYSTEM (MCS) 1.0 GENERAL The MCS System Software consists of any of the following: • MCS Server Software ■ MCS CAD Client Software ■ MCS Enhanced CAD Client Software • MCS State/NC1C Interface • MCS Mapping Software • MCS RMS Client Software 2.0 MCS CAD CLIENT TRANSACTIONS • CAD Dispatches to Mobile • Mobile Status to CAD • Mobile Disposition to CAD • Mobile Traffic Stop to CAD • Incident Log • Incident Blotter ■ Prior Call History • Premise Information • Displays ProQA Data • CAD Message to Mobile • Mobile Message to CAD • Mobile Message to Mobile • RMS Image to Mobile 3.0 MCS ENHANCED CAD CLIENT TRANSACTIONS ■ Incident Report Entry, Inquiry and Update • Report Flow • Person, Location, Plate, Date Range, Unit History Inquiries • CID Name Involvements 4.4 MCS STATE (CJISJNCIC) INQUIRIES • Berson • Vehicles • Firearms • Boats • Articles 5.0 MCS MAPPING SPECIFICATIONS ■ Displays Incident and Vehicle Location • Displays E911 Call Location Uses Agency Shape Files ■ Interfaced with ESRI On -Line • Interfaces with Pictometry 05-22-2099 6.0 MCS RMS WS CLIENT SPECIFICATIONS This MCS RMS WS Client enables the Mobile operator to access and operate the RMS System. A given Mobile operator may perform those functions permitted by his 3 CITY OF PARIS, TEXAS PROFESSIONAL SERVICES AMENDMENT NR. 02 05-22-2019 specific profile in the CIS System Matrix Security System. Direct access to System Sign -On requires Terminal Services and Citrix and is subject to State CJIS guidelines. 7.0 MCS SYSTEM HARDWARE AND SYSTEM SOFTWARE REQUIREMENTS 7.1 Mobile Laptop Requirements + Processor: Intel Quad Core Processor • RAM: 8 GS • 500 GB Hard Drive or 255 GB SSD • Air Card — 4G/LTE • DVD Available ■ Touch Screen + Back -lit Keyboard • Automobile Accessory AC Adaptor • Ruggedized • Windows 7 Professional or Windows 10 Operating System; 64 Bit • MS Word • Internal of External GPS is AVL is desired 7.2 MCS Server Requirements 7.2.1 Server Specifications Check with CIS for specifications applicable to the number of Mobiles initially and anticipated. 8.0 CJIS REQUIREMENTS 8.1 Virtual Private Network (VPN) and Two (2) Factor Authentication A Virtual Private Network (VPN) is required to satisfy CJIS requirements; two (2) factor authentication may be required. 8.2 Network Diagram User shall prepare a Network Diagram subject to State CJIS Requirements. Said Network Diagram shall be approved by the State CJIS prior to CIS Mobile Installation. 9.0 LIMITATIONS 9.1 Features Certain features and functions may not be available for the current version of the User's System, Windows, Mobile Laptops or Wireless. Check with CIS for availability. 9.2 Performance Performance, including response time is a function of User's hardware and wireless network or common carrier communications network and is outside the scope of the CIS MCS Software furnished herein. User will, at his own cost, purchase any hardware and software necessary to achieve and maintain User's desired performance within the limitations imposed by said hardware, including without limitation of MCS Servers, Laptops and wireless network. Masters\AddendaWCS-P1Addendum P(5) 07212018 CITY OF PARIS, TEXAS PROFESSIONAL SERVICES AMENDMENT NR. 02 fly -22-2019 ADDENDUM R(4) ACCEPTANCE PROCEDURES FOR SPECIAL PROGRAM PRODUCTS AND OTHER PROGRAM PRODUCTS 1.0 SPECIAL PROGRAM PRODUCTS 1.1 ACCEPTANCE PROCEDURES Acceptance of a Special Program Product shall be based solely on reasonable compliance with the applicable Addenda listed in the Definitions of this Agreement, or as set forth in any Amendment to this Agreement hereinafter, or as set forth in specifications in any Amendment to this Agreement as applicable. CIS will demonstrate that the Special Program Product reasonably complies with the Specifications set forth. Said demonstrations that the Special Program Product reasonably complies with the applicable Addenda shall constitute acceptance of the Special Program Product by the User. The System(s) Acceptance Procedure will be conducted in Two (2) Steps. The First Step will be conducted on the CIS Server(s) and Workstation(s) at CIS. The Second Step is Acceptance Verification and will be conducted remotely on User's Server at the time of initial Delivery. User shall acknowledge User's Systems Acceptance in writing at the times of Systems Acceptance at CIS in Step 1 and Acceptance Verification in Step 2. 1.2 FAILURE TO ACCEPT In the event that a givers Special Program Product is not in reasonable compliance with the applicable Addenda, User may reject said Special Program Product. If User rejects said Program Product under the provisions of Paragraph 1.1 above and CIS fails to cure the lack of compliance within ninety (90) days, then CIS shall refund the money received by CIS for that given Special Program Product. The User agrees that the User's sole recourse for rejection of a given Special Program Product shall be the refund of any money paid to CIS for that Special Program Product and that Special Program Product shall then be deleted from the Agreement and User's Computer. 2.0 OTHER PROGRAM PRODUCTS Other Program Product(s) consist of hardware and/or software and services supplied by other vendor(s) under separate vendor's license agreement(s) between the vendor and the User. The terms and conditions of the sale, acceptance, warranty, maintenance anc support, are given in said vendor's license/purchase agreement. The User agrees that CIS' sale responsibility is to manage the transfer of User's funds received by CIS for payment to the vendor. The User will pay the vendor directly for maintenance and support beyond the vendor's initial warranty period unless payment(s) are made to CIS under scheduled Diagnostic support. 3.0 FAILURE TO DELIVER SPECIAL PROGRAM PRODUCTS AND OTHER PROGRAM PRODUCTS In the event that either User and/or CIS determines that it is unreasonable for CIS to provide for any reason including cost and/or compatibility with the System(s) any Special Program Product or the User does not Accept any Special Program Product on delivery 10 CITY OF PARIS, TEXAS PROFESSIONAL SERVICES AMENDMENT NR. fit 05-22-2019 for any reason, then CIS will delete said Special Program Product and any balance due from the Agreement, and refund to User any monies paid to CIS for said Special Program Product. If the User decides to delete an Other Program Product if it has been ordered, and if delivered and not been placed in service {not connected to the Systems}), any payment made by CIS on behalf of the User shall be subject to the return policy and restocking fee, if any of the Vendor of said Other Program Product. Any balance due for said Other Program Product shall then be deleted from the Agreement. If the User desires to delete an Other Program Product, if ordered, delivered and it has been placed in service (connected to the Systems)), it shall only be subject to said Vendor's Warranty and Maintenance Policy. Deletion of any Special Program Product or Other Program Product from the Agreement shall not bear on the User's acceptance and payment for any Basic Program Product or any other Special Program Product or Other Program Product in the Agreement or any Amendment thereto. 4.0 OBLIGATIONS User acknowledges that User has entered into this agreement with the understanding that any or all of the Special Program Products and Other Program Products listed in the Definitions of the Agreement may not be deliverable or acceptable to the User and that the User's sole recourse for any failure to deliver or lack of acceptance of said products is specified in the above paragraphs. The disposition(s) of any of said product(s) shall not affect the other obligations of the parties hereto under this Agreement. MasterskAddendMSystem(s) Acceptance-M.R\Addendurn R(4) 080720/8 11 PARIS POLICE DEPARTMENT, TEXAS 04-26-2010 PROFESSIONAL SERVICES AMENDMENT PROFESSIONAL SERVICES AMENDMENT NR. 01 TO LICENSE AGREEMENT NR. 345 (AGREEMENT) BETWEEN COMPUTER INFORMATION SYSTEMS INC. (CIS) AND CITY OF PARIS, TEXAS (USER) WHEREAS, CIS Systems provide CAD, RMS and MCS (Systems) that support User's law enforcement operations; and WHEREAS, User desires to enhance its use of said Systems with a Livescan Interface and an Interface between the User's Municipal Court System and the CIS RMS Citation Module; and WHEREAS, User has obtained a Grant for said Interfaces; and WHEREAS, User has requested CIS provide said Interfaces; and WHEREAS, CIS has agreed to provide said Interfaces; NOW THEREFORE, the Parties hereto agree to the following: 1.0 AMENDMENT SCOPE 1.1 This Amendment provides for the following Interfaces (Program Products) as follows: Livescan Interface Municipal Court — RMS Citation Module interface 1.2 User acknowledges and agrees that this Amendment replaces all prior written and oral communications from CIS regarding these Interfaces in their entirety and that the Specifications set forth in this Amendment solely define the functions and features of said Interfaces. 2.0 SYSTEMS DELIVERABLES 3.0 INTERFACE SPECIFICATIONS 3.1 Interface Specifications The Features, Functional Specifications and the Acceptance Specifications as set forth in the following Addenda attached hereto: p Livescan Interface- Specifications: Addendum X9(2), Acceptance: Addendum R(4) PARIS POLICE DEPARTMENT, TEXAS PROFESSIONAL SERVICES AMENDMENT 04-26-2010 s Municipal Court — RMS Citation Module Interface - Specifications: Addendum W(2), Acceptance: Addendum R(4) User acknowledges and agrees that the above Features and Functional Specifications for said Interfaces are subject to change without notice. 3.2 Acceptance Acceptance shall be on remote delivery and demonstration of operation in accordance with applicable specifications. 3.3 General Terms, Condition and Specifications set forth in the Agreement not in conflict with this Amendment shall apply to this Amendment including with out limitation Paragraph B, Warranties and Paragraph C, Limitation of Liabilities. 4.0 COST SCHEDULE 4.1 License Fees (WS = workstations) Livescan Interface Municipal Court — RMS Citation Module Interface Total License Fees 4.2 PROFESSIONAL SERVICES None GRAND TOTAL 5.0 PAYMENT SCHEDULE Nr. 1 Payment Upon Execution of Agreement: 6.0 ESTIMATED TARGET DELIVERY SCHEDULE Livescan interface Municipal Court- RMS Citation Interface 7.0 USER RESPONSIBILITIES 7.1 Livescan System $ 15,000.00 $ 15,000.00 July 1, 2010 October 1 2010 $ 30,000.04 0.00 $ 3€],000.00 7.1.9 Interface User shall purchase and install the Livescan Interface required directly from the Livescan vendor 7.1.2 Network Connection 2 PARIS POLICE DEPARTMENT, TEXAS PROFESSIONAL SERVICES AMENDMENT 04-26-2010 User shall provide any network connection between the Livescan System and the CIS Data Server. 7.1.3 Technical Contact User shall provide the Livescan vendor's technical point of contact including telephone number and e-mail address. 7.2 Municipal Court System 7.2.1 Interface User shall purchase and install the export Interface required directly from the Municipal Court vendor. 7.2.2 Development Environment User shall arrange for the Municipal Court vendor to provide CIS with a development environment for testing purposes. 7.2.3 Network Connection User shall provide any network connection between the Municipal System and the CIS Data Server. 7.2.4 Technical Contact User shall provide the Municipal Court vendor's technical point of contact including telephone number and e-mail address. 8.0 ADDITIONAL MAINTENANCE AND SUPPORT FEE None 9.0 CONTRACT TERMS In the event there is a dispute between the parties hereto with regard to any specification, terms or conditions, the order of precedence shall be this Amendment, the Agreement, and lastly any User furnished Contract Documents. 10.0 VALID PERIOD This Amendment is valid only if executed and received by CIS on or before May 22, 201 0 ff'A21A Signed�: �Ae� BN A. YEFSKI Title: CEO, Date: uw r 201101 SBgr1i dW By: l UN CAR U,IH_ ., Title: CITY ANER Date: Argency\Parls, TMAmendmentsTrofessional Services Amendment Nr. 1 04 610 asters1AmendmentWaster Professional Services Amendment 671309 4 PARIS POLICE DEPARTMENT, TEXAS PROFESSIONAL SERVICES AMENDMENT 04-26-2010 ADDENDUM R(4) ACCEPTANCE PROCEDURES FOR SPECIAL PROGRAM PRODUCTS AND OTHER PROGRAM PRODUCTS 1.0 SPECIAL PROGRAM PRODUCTS 1.1 ACCEPTANCE Acceptance of a Special Program Product shall be based solely on substantial compliance with the applicable Addenda listed on Page 1 of the Agreement, or as set forth in any Amendment to the Agreement hereinafter, or as set forth in specifications in any Amendment to the Agreement as applicable. CIS will demonstrate that the Special Program Product substantially complies with the Specifications set forth. Said demonstrations that the Special Program Product substantially complies with the applicable Addenda shall constitute acceptance of the Special Program Product by the User. The System(s) Acceptance Procedure will be conducted in Two (2) Steps. The First Step will be conducted on the CIS Server(s) and Workstation(s) at CIS. The Second Step is Acceptance Verification and will be conducted remotely on User's Server at the time of Initial Delivery. User shall acknowledge User's Systems Acceptance in writing at the times of Systems Acceptance at CIS in Step 1 and Acceptance Verification in Step 2. 1.2 FAILURE TO ACCEPT In the event that a given Special Program Product is not in substantial compliance with the applicable Addenda, User may reject said Special Program Product. If User rejects Said Program Product under the provisions of Paragraph 1,1 above and CIS fails to cure the lack of compliance within ninety (90) days, then CIS shall refund the money received by CIS for that given Special Program Product. The User agrees that the User's sole recourse for rejection of a given Special Program Product shall be the refund of any money paid to CIS for that Special Program Product and that Special Program Product shall then be deleted from the Agreement and User's Computer. 2.0 OTHER PROGRAM PRODUCTS Other Program Product(s) consist of hardware and/or software and services supplied by other vendor(s) under separate vendor's license agreement(s) between the vendor and the User. The terms and conditions of the sale, acceptance, warranty, maintenance and support, are given in said vendor's license agreement. The User agrees that CIS' sale responsibility is to manage the transfer of User's funds received by CIS for payment to the vendor. The User will pay the vendor directly for maintenance and support beyond the vendor's initial warranty period unless scheduled for payment to CIS. PARIS POLICE DEPARTMENT, TEXAS 04-26-2010 PROFESSIONAL SERVICES AMENDMENT 3.0 FAILURE TO DELIVER SPECIAL PROGRAM PRODUCTS AND OTHER PROGRAM PRODUCTS In the event that either User and/or CIS determines that it is unreasonable for CIS to provide for any reason including cost and/or compatibility with the System(s) any Special Program Product or the User does not Accept any Special Program Product on delivery for any reason, then CIS will delete said Special Program Product and any balance due from the Agreement, and refund to User any monies paid to CIS for said Special Program Product. If the User decides to delete an Other Program Product if it has been ordered, and if delivered and not been placed in service (not connected to the System(s)), any payment made by CIS on behalf of the User shall be subject to the return policy and restocking fee, if any of the Vendor of said Other Program Product. Any balance due for said Other Program Product shall then be deleted from the Agreement. If the User desires to delete an Other Program Product, if ordered, delivered and it has been placed in service (connected to the System(s)), it shall only be subject to said Vendor's Warranty and Maintenance Policy. Deletion of any Special Program Product or Other Program Product from the Agreement shall not bear on the User's acceptance and payment for any Basic Program Product or any other Special Program Product or Other Program Product in the Agreement and any Amendment thereto. 4.0 OBLIGATIONS User acknowledges that user has entered into this agreement with the understanding that any or all of the Special Program Products and Other Program Products listed on page 1 may not be deliverable or acceptable to the User and that the User's sole recourse for any failure to deliver or lack of acceptance of said products is specified in the above paragraphs. The disposition(s) of any of said product(s) shall not affect the other obligations of the parties hereto under this Agreement. Masters\Addanda\System(s) Acceptance-M,RIAddendum R(4) 04142010 51, PARIS POLICE DEPARTMENT, TEXAS PROFESSIONAL SERVICES AMENDMENT 04-26-2010 ADDENDUM W (2) MUNICIPAL COURT- CIS RMS CITATION MODULE INTERFACE 11.0 GENERAL CIS will furnish the Municipal Court — CIS RMS Citation Module Interface for import of Municipal Court Data into the CIS RMS Citation Module. The Municipal Court — CIS RMS Citation Module Interface consists of the following if scheduled in an agreement or amendment to which this Addendum is attached: 2.0 INTERFACE REQUIREMENTS 2.1 CIS Software Requirements e CIS Records Management System (RMS) 2.2 Hardware Requirements The Citation System Court Interface will reside on the User's Data Server Hardware. The User shall upgrade the Data Server as specified by CIS if required. 3.0 INTERFACE TRANASCTIONS The following Transactions are provided by the Interface: Import Citation Data from the Court System's server 4.0 USER RESPONSBILIITES 4.1 Interface User shall purchase and install the export Interface required directly from the Municipal Court vendor. 4.2 Development Environment User shall arrange for the Municipal Court vendor to provide CIS with a development environment for testing purposes 4.3 Network Connection User shall provide any network connection between the Municipal System and the CIS Data Server. 4.4 Technical Contact User shall provide the Municipal Court vendor's technical point of contact including telephone number and e-mail address. 5.0 LIMITATIONS PARIS POLICE DEPARTMENT, TEXAS PROFESSIONAL SERVICES AMENDMENT 04-26-2010 5.1 Interface Features Certain features and functions detailed in 3.0 may not be available for the current version of the User's System, Windows, or Network. Check with CIS for availability. 5.2 Interface Performance Performance, including response time is a function of User's Hardware and Local Network and is outside Cl S' scope for the Citation System Court Interface furnished herein. User will, at his own cost, purchase any hardware and software and/or any upgrades or overtime, including without limitation of Servers, Switches, Firewalls, Routers, etc. to achieve and maintain User's desired performance. Addenda\Citation System Court Interface - W\Addendum W(2) 101208 PARIS POLICE DEPARTMENT, TEXAS 04-26-2010 PROFESSIONAL SERVICES AMENDMENT ADDENDUM X9{2} LIVE SCAN FINGERPRINT INTERFACE 1.0 GENERAL The Live Scan Fingerprint Interface (Interface) provides the capability for a User to export a Text File to a Receive Directory in the Live Scan Computer. The Text File shall contain person description data captured by RMS Arrest Windows and JMS Intake Windows. 2.0 USER RESPONSIBILITY 2.1 Fingerprint System shall be equivalent to the ldentix System. 2.2 ldentix B.TXT of XML Database Interface must be installed on the Identix System. 2.3 Provide CIS with the selected Fingerprint System's API specifications for a Receive Directory to receive specified CIS data for the CIS JMS System. 2.4 The Fingerprint System must enable the User to access the Receive Directory to import the Text File(s) to the Fingerprint System Application. 2.5 Arrange for CIS a test environment or Fingerprint System for CIS to remotely test the CIS Interface with the Fingerprint System. 2.6 Provide 1-2 Days of On -Site Vendor Support for CIS Installation 2.7 Provide Mandatory State of Texas Fields. 2.8 Provide ldentix Technical Contact to CIS Support Staff. 3.0 CIS RESPONSIBILITY 3.1 CIS will provide Interface software to export a Text File of person data to Fingerprint System's Receive Directory. 3.2 The Interface software shall produce a Text File for each person in a format specified by the State, similar to Exhibit 1 hereto. 3.3 Send Vendor API and State Text File Format to CIS User. A final Exhibit 1 shall be then prepared by CIS. 3.4 Text File Fields not captured by CIS System will be entered into the Fingerprint System directly by the User using Fingerprint System's keyboard. PARIS POLICE DEPARTMENT, TEXAS 04-26-2010 PROFESSIONAL SERVICES AMENDMENT 3.5 A series of commands shall be provided by CIS for the interface to transmit the Text File for the person on the CIS RMS Screen to the Receive Directory. 3.6 Send the Fingerprint System keyboard to import the Text Files from the Receive Directory and initiate Send Files for direct transmission to the State and/or Fingerprint Cards. 3.7 CIS will install and test the Interface by electronic download. 3.8 Delivery is estimated at one hundred and ninety (190) days after receipt by CIS of the items in 2.0 above, or as otherwise specified by CIS. 4.0 ACCEPTANCE AND TERMINATION Acceptance shall be in accordance with Addendum R(3). The parties hereto agree that in the event that CIS cannot deliver the Interface, CIS' sole obligation to the User shall be to return the initial payment for the Fingerprint Interface and the parties hereto shall have no further obligations regarding a Live Scan Fingerprint Interface. The disposition of the Live Scan Fingerprint Interface shall not have any effect on any other contractual obligations of the parties hereto. U PARIS POLICE DEPARTMENT, TEXAS PROFESSIONAL SERVICES AMENDMENT EXHIBIT 1 -EXAMPLE FINGERPRINT SYSTEM INTERFACE FIELD NAME DESCRIPTION MODULE SCREEN IDX-IFMFL Input Form Filename IDX -OFFICER Official Creating Record ORI Originating Agency ID ------ Note 1 SCT Send Copy To OCA Agency Case Number CHG 1 FBI FBI Number INT 1 SID State Identification Number INT 1 SOC SSN INT 1 MNU miscellaneous ID Number INT 1 NAM Name INT 1 AKA Aliases INT 1 POB Place of Birth INT 1 DOS Date of Birth INT 1 SEX Sex INT 1 RAC Race INT 1 SMT Scars, Marks, Tattoos INT 1 HGF Height INT 1 WGT Weight INT 1 EYE Eye Color INT 1 HAI Hair Calor INT 'I PPA Palm Prints Available PHT Photo Available Indicator INT 1 RFP Reason Fingerprinted EAD Employer and Address EMP 1 RES Residence of Person INT 1 DOA Date of Arrest CHG 1 DOO Date of Offense ICO identification Comments BKN Booking Number INT 1 DRVRLIC Driver's License Number INT 1 CHG Charge CHG 1 CONT -AGN Contributing Agency INT 1 JAIL -TIME Jail Time CHG 2 BKT Booking Type FBI-REC FBI Record Desired DOJ-REC DOJ Record Desired ST -USE State Usage REG-CAUS-29 Registration Cause: 290 PC * REG-CAUS-45 Registration Cause:457.1 PC * REG-CAUS-11 Registration Cause:11590 PC * 04-26-2610 JMS FIELDS FIELD 12.Incident # 48.FBI 49.St.1 D 45.SSN 01.Booking # 12.Name 53.AKA 54.AKA 37.POB 20 -DOB 23.Sex 26.Race 38.SMT 39.SMT 29.Height 30.Weight 34. Eyes 33.Hair 50.Photo ID 06.Name Thru 10.Zipcvde 14.Address Thru 18.Zipeode 15.Arrest Dt 52.Sup ID 46.DL# 18.State Code 00.Jail 06.Jail Time PARIS POLICE DEPARTMENT, 'f; PROFESSIONAL AMENDMENT FINGERPRINTINTERFACE r k O Arrest Number DiAT-ARST Arrest Date CHG CIT Statute Citation CHG ADN Arrest Disposition CHG1 OCUP Occupation SKN Skin Tone INT ADD -INFO AdditionalInif irmatio,n REPL er ARST-AGN Arresting Agency CHG NAR- Type of y,' DOiR Date PR-APR-AGN Probation or Parole Agency PR-SUP,V Probation or Parole Sup Ofcr * ro Agicy CAR Motor DAT-REG Date of Registration FIELDSCREEN 12.Incidnt 0ccur. ,p, i N r fir. I `" r. wd Yeti a r' a ., r. 4w !r ; 0[ Masters' Addenda\L,ivesc n Fingerprint Interface -- X\Addendum X9(2) 06 27 2009 IN Brazos Technology (979) 890.2811 fry Brazos technology e-Citation/Racial Profiling Capture for Law Enforcement Proposal City of Paris Terry Kuhn (972) 492-7500 Brazos Technology Corporation P.O. Box 10713, College Station, TX 77842 Proposal Date: June 9, 2009 Proposal is valid for 30 -days from the above -listed date BrazosTech Paris 3.0.SP.xlsx Ver. 3.0.SP Page 1 of 18 Brazos Technology (979) 690-2811 Ver. 3.0.SP It is our privilege to present the City of Paris with the benefits of implementing the electronic hand-held ticket writers. We welcome this opportunity to engage with the City of Paris in a successful endeavor, which will become the icon of the industry. Brazos Technology is committed to leveraging technology to optimize the performance of law enforcement, and our goal is to assure that your wants, needs and must haves are satisfied while performing above and beyond your expectations of a vendor. This proposal outlines the hardware, software and resources needed to implement Brazos Technology's e -citation solution, with its inherent advantages, which will empower the department to be technologically innovative as your needs evolve. It also provides budgetary costs and outlines the next steps and assumptions in moving forward. Thank you for your consideration. We encourage an interactive decision process, which will allow us to answer your questions and provide clarity to ensure that you are confident in making an informed decision. . -. .:z. �.aa-+-te«rssvn�a�•' an -0004M. _r._�-'..�• :;�-.. r ° .. R�:•`f CopydghtO 2009 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material') Is proprietary and confidential Information of Brazos Technology Corporation, BrazosTech Paris 3.0.SP.xlsx Page 2 of 18 Brazos Technology (979) 890.2811 Ver. 3ASP Today more and more Law Enforcement Agencies are looking for ways to improve the efficiency of the citation -writing process. Through the use of advanced mobile technologies, the capabilities in extending applications to mobile personnel are becoming more and more robust. As Law Enforcement Agencies are beginning to extend applications to mobile devices, several aspects of this solution are critical: 1) Ability to extend multiple different applications to each singular device a) Allowing data to be "sent" from each application to each designated device b) Allowing data to be "collected" at the point of activity and reach back to those multiple data sources as well. 2) Ability for Law Enforcement Personnel to easily and quickly enter data (much of which can be done through auto -population such as Drivers License swiping and VIN Tag scanning) into the mobile device. 3) Ability for Law Enforcement Personnel to easily read, enter and manipulate data via a compact mobile device. 4) Ability to quickly dispose of (drop or throw) devices in case of emergency — without damaging and routinely replacing each hand-held device. 5) Ability for the data to interface with the Municipal Court system. This document outlines how Law Enforcement Agencies can leverage Brazos Technology's Rapid Extension Framework (REF) and Symbol Hand-held Scanners to achieve these goals. This technology is designed to afford each Law Enforcement Agency the following benefits, including but not limited to: • Reallocation of Human Resources — Citation data is electronically entered at the point of activity, so court personnel must no longer re-enter data from hand-written tickets and are available for other tasks. • Reduced paper flow — Citations are printed singularly rather than in triplicate (or more), thereby reducing paper flow between Law Enforcement and the Administrative Office of the Courts. e Minimal data entry errors — Minimize costly mistakes by enforcing business rules via technology, reduce amount of hand written data, and remove the need to manually transfer information from written citation to electronic database. CopyrightV 2009 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, *Material') is proprietary and confidential Information of Brazos Technology Corporation. BrazosTech Parts 3.0.SP.xisx Page 3 of 18 Brazos Technology (879) 890-2811 Ver. 3.0.SP Officcrs can collect data by swiping Driver's License through — I Mag Stripe Reader, Gain Vehicle Make, Model, and Year through a scan of the Registration Tag, and easily choose offenses from i drop down menus on the mobile device. Options are also i available to gain key information (such as name) from credit cards, local student ID cards, etc. should an offender be without a f license at time of traffic stop. Officer with Motorola/Symbol MC70 Wireless unit Municipal Court and Police Department Handheld unit can speak directly to the printer via Bluetooth connection, so that the officer can collect ticket (printed while officer is walking from offender's car) at the officer's vehicle, Citation printout can include all requred instructions for the offender, Offender's signature, and can be designed to match the specific miluriements of each PD. ar rr rr, r vehicle With *1ireleas Zebra.Prjrtter Captured Citations are uploaded into the appropriate PD and Municipal Court Databases (without the need for an intermediary server). Offieerssimply place the handheld devices in thier cradles at the end of the shift, and all citations are downloaded automatcially, while software upgrades and changes download to the devices automatically as well. Nate: This is only a sample layout of communication between resources. This entire process is CUStOmlzab/@ depending upon your particular needs. Copyright® 2008 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential Information of Brazos Technology Corporation. BrazosTech Paris 3.0.SP.xlsx Page 4 of 18 Brazos Technology (979) 690-2811 Ver. 3ASP Brazos Technology provides solutions and services designed to optimize the use of mobile technology within an organization — with a strong focus on extending Law Enforcement applications and databases to devices in the hands of Law Enforcement personnel. Brazos Technology was formed in 2000 and is committed to providing rock -solid solutions that are applicable and relevant to the unique needs of the men and women in law enforcement. We are based in College Station, TX and are an approved CISV vendor with the state of Texas. Wittf more than 60 agencies actively using the Brazos Technology Ticket Writer, Brazos has been able to establish a proven track record of combining a solid solution with superior implementation, training and customer service. CopyrightO 2009 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material') is Proprietary and confidential Information of Brazos Technology Corporation, BrazosTech Paris 3.0.SP.xisx Page 5 of 18 Brazos Technology (979) 690-2811 Ver. 3.0.SP Symbol Technologies, Inc., founded in 1975, is a global leader in secure mobile information systems that integrate application-specific handheld computers with wireless networks for data, voice and bar code data capture. Symbol products and services increase productivity and reduce costs for the world's leading retailers, logistics and transportation companies, government agencies, manufacturers and providers of healthcare, hospitality and homeland security. Symbol's proven technology delivers efficiency. A unique combination of industry-leading innovation and award-winning ergonomic design, with miniaturization, superior power management and product ruggedization is the hallmark of Symbol's products. Automated Citation Solutions - Symbol Technologies Throughout the world, most law enforcement citations issued by police officers or officials for traffic or other minor violations are handwritten. After issuance, the citations (also called tickets, violation notices or infringement notices) are then manually entered into multiple databases using a key -based system. These manual systems are prone to many data entry errors or misinterpretation due to illegible writing. Data entry error from these manual processes has far-reaching cost, efficiency and accuracy implications at each level of government: a Police services, departments and authorities: inaccurate records of violations . Court and justice services: reduced ability to prosecute, convict or collect revenue efficiently . Motor vehicle departments: inability to ensure that motorists with repeat violations remain off the road e Transportation departments: inability to plan infrastructure improvements related to traffic signs, signals and congestion areas Because of these inefficiencies and the resulting low productivity, the old manual key -based data entry processes have a negative effect on the organization's ability to serve the public. A proven solution is available to eliminate these inefficiencies: wireless handheld mobile computing systems. Copyright® 2009 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material,) Is proprietary and confidential information of Brazos Technology Corporation. BrazosTech Paris 3.0.SP.xlsx Page 6 of 18 Brazos Technology (979) 690-2811 Ver. 3.0.SP Remote Data Capture (RDCI - Designed to run on any Windows CE or Pocket PC mobile device, RDC has been specifically designed for the unique constraints of a mobile device, to include small screen size, lack of true keyboard for entry, and the availability of barcode scanners and camera. RDC is completely flexible, allowing for the enforcement of business rules specific to your needs, to ensure speed and accuracy in performing mobile tasks and data collection. RDC supports any number of tasks, allowing a single device to serve in many capacities simultaneously. Brazos Technology refers to the combination of a mobile device and the RDC application as "an RDC". Brazos Technology's RDC has also been specifically tailored to work in an e -Citation environment to meet the unique demands of each individual law enforcement agency — and with little effort be able to meet the constant demands brought on by: • Changes in local and national laws, • Changes in business processes, • Changes and upgrades of back -end systems connecting to the mobile devices, • And changes and upgrades of the mobile devices themselves. Brazos Technology provides training on two levels — (1) the administration and operation for overall management of the framework and configuration and (2) the mobile device user for the daily tasks, which will be performed using the e -Citation platform. One or more persons should be identified as the designated trainer(s). Brazos Technology will equip the designated internal trainers to perform training as needed. Brazos Technology also offers a more comprehensive training program that entails having a Brazos representative on-site during the rollout of the application. During the rollout phase, the Brazos representative can 'ride -along' with the officers to provide on the job training — which has proven to be the most beneficial way to ensure officer is up to speed in the most efficient way possible. Copyright® 2009 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and inforrnatlon contained herein (collectively, "Material,) is proprietary and confidential information of Brazos Technology Corporation. BrazosTech Paris 3.0.SP.Asx Page 7 of 18 Brazos Technology (979) 890-2811 Ver. 3.0.SP �? � ° r, r ''� .r±—"C"` �...�� y i'�- .C" z -ca � r� � � 3�•P _ t` - . � a �r s•� Rated for a 4-5 foot drop to concrete and water resistant means your officers will be using the most rugged, reliable ticketwriter available) Using it in the rain is also no problem. It has a 624MHz processor, 256 MB of RAM, Microsoft Mobile 6.0 operating system, 802.11 connectivity, a Bluetooth radio, GPS, and cellular capability. This device has a built-in 2D scanner and a 2 megapixel, autofocus camera which allows the Brazos Solution to capture pictures, associate those pictures with the citation, and scan 2D barcodes. For complete technical specifications, please go to the following URL: htto:l/www.motorola.com/bu iness/US- EN/MC75+.do?vonextoid=237defla5ll3allOV-a VCM1000008406b00aRCRD • . ; s �• r.. i dei `iB Symbol MC70 with 2D Barcode Scanner Rated for a 4-5 foot drop to concrete and water resistant means your officers will be using the most rugged, reliable ticketwriter available! Using it in the rain is also no problem. It has a 624MHz processor, 128 MB of RAM, Microsoft Mobile 5.0 operating system, 802.11 connectivity, a Bluetooth radio, and optional cellular capability. This device has a built-in 2D scanner which allows the Brazos Solution to capture pictures, associate those pictures with the citation, and scan 2D barcodes. For complete technical specifications, please go to the following URL: htt2://www.motorola-Com/business/v/index iso?vonextoid=d3da7bl03dl75110VanVCM1000008 406b00aRCRD Copyright® 2009 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or formal) and Information contained herein (collectively, "Material") Is proprietary and confidential information of Brazos Technology Corporation. BrazosTech Paris 3.0.SP.xisx Page 8 or 18 Brazos Technology (979) Ego -2611 Ver. 3.0.SP *,=_T t� s YDS '3 _+"t. - ..a$`,t.. kJ -c ,-}�� r-R^-d R•y y zr.K^'y�c c .c !Y' 1 Designed for the Road Warrior, the Zebra RW 420 is a mobile printer ideal for Law Enforcement applications.lts convenient vehicle mounting and charging options, as well as its user -intuitive interfaces and angled display allow for ease-of-use while on the gol For complete technical specifications, please go to the following URL: httn://www.zebra.comfid/zebra/na/entind2NlRroductslnrinters/mobiiehw420 htmi Copyright® 2009 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material*) Is proprietary and confidential information of Brazos Technology Corporation. BrazosTech Paris 3.0.SP.xlsx Page 9 of 16 Brazos Technology (979) 690-2811 Number of mobile devices: � 2 Number of MDC's: 0 Ver. 3.0.SP Copyright® 2009 Brazos Technology Corporation, Inc. All rights reserved. All material (In whatever medium or format) and information contained herein (collectively, "Material*) is proprietary and confidential Information of Brazos Technology Corporation. BrazosTech Paris 3.0.SP.Arx Page 10 of 18 yU Amy t £i L {7 4r d j 5t} T� r.��'*—s.'E" ,r• - t'z{x�.r rt,.t` jLF,t3 Pt L•F'A'" .t. T t fkE .'{ lim A i Brazos Technology (979) 890-2811 Ver. 3.0.SP Hardware - Printers " Assumes all devices are not mounted in vehicles and that the wall charger is purchased. ,ra RW420 Bluetooth Printer e One (1) year manufacturer's warranty • Bluetooth Communications $731 2 $1,462 charge this printer you will need either the vehicle or wail mounted gers below I Charger for Printer (optional) • 110VAC plug to recharge the printer from a standard wall socket $65 1 2 $130 -- _ s Additional Batteries for RW420 (optional) $78 2 $156 pill TIM Extended Warranty for RW420 (optional) 4 years Bronze Support $380 0 $0 • 3 - 5 Day turnaround Total for Printer Paper: ( $85 Copyright® 2009 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material') is proprietary and confidential Information of Brazos Technology Corporation. BrazosTech Paris 3.0.SP.xisx Page 12 of 18 Brazos Technology (979) 690-2811 Ver. 3.0.SP CopyrightV 2009 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material*) Is proprietary and confidential information of Brazos Technology Corporation. BrazosTech Paris 3.0.SP.xlsx Page 13 of 18 Brazos Technology (978) 690-2811 Ver. 3.0.SP Copyright® 2009 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") is proprietary and confidential information of Brazos Technology Corporation. BrazosTech Paris 3.0.8P.x1sx Page 14 of 18 Brazos Technology (979) 690-2611 Ver. 3.0.SP Ongoing Software Fees Annual Fees after the first year Brazos Technology $250 / unit e -Citation updates, license renewal Brazos Technology e-mail Support Std maintenance covers config changes (up to 5 new fields and 1 new report per quarter) Interface to Court System $650 Interface to RMS System $650 'Any additional interfaces have an annual support cost of $650 ea. TLETS Message Switch (installed), annual license and support (1-50 Users) $5,000 'additional user annual support = $2,500/50 user increment - (Not applicable unless TLETS is activated.) Copyright® 2009 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, 'Material") Is proprietary and confidential information of Brazos Technology Corporation. BrazosTech Paris 3.0.SP.xlsx Page 15 of 18 Brazos Technology (979) 690-2811 Ver. 3.0.SP The City of Paris and the Paris Municipal Court will have ane (1) point of contact for implementation of software and subsequent maintenance needs. The point of contact with City of Paris will be determined later. Brazos Technology will schedule a Kick -Off Meeting with client to confirm configuration information and schedule Implementation and Training. Brazos Technology Corporation will bill the City of Paris for hardware upon delivery. Standard Net 30 terms apply. Brazos Technology Corporation will bill the City of Paris for the remaining balance upon completion of installation and delivery of Phase I of this solution. Standard Net 30 terms apply. E. Iffir The successful implementation of this project is contingent upon two primary factors: 1) Brazos Technology's dedication to support the City of Paris throughout the pre - implementation and implementation phases, as well as throughout the lifecycle of the software to timely respond to support needs and 2) For the Municipal Courts and the Police Department to work diligently with Brazos Technology to identify and document its requirements and needs for this project (to be documented during pre -implementation phase) - as well as to show the dedication of its workforce to adopt such technology. w . Because of Brazos Technology's unique methodology for extending applications to the mobile paradigm, the following are just a few examples of applications that could easily be extended to the mobile units literally within days of being requested by each agency (please request a quote for this capability — not included in this quote) : • Accident/Crash Reports • Seized Property and Evidence Tagging and Tracking • Replacement gear ordering by officers • Vehicle repair work -order submissions • Community Outreach Programs Applications • Rotation Wrecker Management System Copyright® 2009 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material') Is proprietary and confidential information of Brazos Technology Corporation. BrazosTech Paris 3.0.SP.xlsx Page 16 of 16 Brazos Technology (979) 690-2811 s �`-�• s..-r_i�k 4E" The following are assumptions on which the recommendations in this Proposal are based: 1• All information sources required for the mobile device are accessible through the City of Paris network or the Internet. Ver. 3.0.SP 2. Brazos will utilize the standard LT Systems-InTouch interface for the Municipal Court System. 3. Real-time TLETs queries are not required at this time. (unless indicated on page 10) 4. An active internet connection is available at the location where the synchronization device will be installed. 5. Brazos Technologies does not provide installation services for hardware to be "mounted" into vehicles. 6. Any interface costs levied by Court or RMS system providers are separate and not reflected in this proposal Copyright® 2009 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and information contained herein (collectively, "Material") Is proprietary and confidential information of Brazos Technology Corporation. BrazosTech Paris 3.0.SP.Asx Page 17 of 18 Brazos Technology (979) 890-2811 Ver. 3.0.SP Approval of this proposal document represents an agreement to accept the charges for the activities as stated previously. Any revisions to this agreement will necessitate inclusion of written amendments and prior written approval of all signing principals. The authorized signatures below represent agreement with the proposal and represent authorization to proceed with the work as defined. Total project price $18,471 NKv wf 12-1- �aff&I I — 0-M44.W, Printed Name Title MmAc-et Brazos Technology Corporation LADL� Signature Michael S. McAleer Printed Name President Title ty' Date CopyrightO 2009 Brazos Technology Corporation, Inc. All rights reserved. All material (in whatever medium or format) and Irrtormatlon contained herein (collectively, •Material^) Is Proprietary and confidential Information of Brazos Technology Corporation. BrazosTsch Paris 3.0.SP.xisx Paye 18 of 18 RESOLUTION NO. 2009-084 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF PARIS, TEXAS, APPROVING THE PROPOSAL OF BRAZOS TECHNOLOGY FOR THE PURCHASE, LICENSING AND MAINTENANCE OF TWO ELECTRONIC HAND-HELD TICKET WRITERS, EQUIPMENT AND RELATED SOFTWARE IN THE AMOUNT OF $18,471.00 TO BE USED BY THE POLICE DEPARTMENT AND MUNICIPAL COURT, AUTHORIZING THE CITY MANAGER TO NEGOTIATE AND EXECUTE ALL NECESSARY DOCUMENTS; MAKING OTHER FINDINGS AND PROVISIONS RELATED TO THE SUBJECT; AND DECLARING AN EFFECTIVE DATE. WHEREAS, the Municipal Court of the City of Paris is requesting authorization for the purchase of two electronic ticket writers, equipment and related software for interface with the Municipal Court computer system; and, WHEREAS, Electronic ticket writers are mobile devices to be utilized by the Police Department which will allow officers to collect data by swiping driver's license through Mag Stripe Reader, capture vehicle information by scanning registration tag, choose offenses from drop down menus, attach photo, capture electronic signature and print ticket on printer in patrol vehicle and then is downloaded into the Municipal Court Computer system; and, WHEREAS, a proposal has been received from Brazos Technology, in the amount of $18,471.00, for the two hand-held electronic ticket writers, software, licensing, training and maintenance of said equipment, and the City of Paris is desirous of securing the same; and, WHEREAS, the Proposal presented by Brazos Technology, attached hereto as Exhibit A, should, in all things, be approved, and the City Manager should be authorized to execute any and all documents related to the purchase of said equipment and software; NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF PARIS, TEXAS: Section 1. That the findings set out in the preamble to this resolution are hereby in all things approved. Section 2. That the proposal of Brazos Technology for the purchase, licensing and maintenance of electronic hand-held ticket writers, related equipment and software for interface with Municipal Court computer system in the amount of $18,471.00 be, and the same is hereby approved. Section 3. That the City Manager be, and he is hereby, authorized and directed to execute, on behalf of the City of Paris, any and all documents necessary for the purchase, licensing and maintenance of said equipment and software. Section 4. That this resolution shall be effective from and after its date of passage. PASSED AND APPROVED this 24th day of August, 2009. sse Jame reelen, Mayor ATTEST: nice Ellis, City Clerk APPROVED AS TO FORM: W. KentM ar, Ci Attorney 6)�brazostechno SOFTWARE LICENSE AGREEMENT THIS AGREEMENT is entered into as of the 26"' day of August, 2009, (hereinafter referred to as the "Effective Date") by and between Brazos Technology Corporation, a Texas corporation, with its principal offices located at 707 Texas Ave., Suite 103-D, College Station, Texas 77840 (hereinafter referred to as "Brazos Technology"), and City of Paris. a Texas Municipality, with its principal offices located at 135 1 st Street SE Paris TX 75461 (hereinafter referred to as "Licensee"). This Agreement is made with respect to the following facts and objectives: RECITALS: A. Brazos Technology has developed a proprietary software product, which is designed to extend data and processes across multiple platforms and technologies (hereinafter referred to as the "Software"). B. Licensee desires to obtain a non-exclusive license to use the Software and Brazos Technology desires to grant Licensee such a license. AGREEMENT: NOW, THEREFORE, in consideration of the foregoing recitals, the mutual promises and covenants set forth herein, and other good and valuable consideration, the receipt and sufficiency of which is hereby acknowledged, the parties hereto agree as follows: 1. License. Brazos Technology hereby grants to Licensee a non-exclusive license to use the Software and the documentation, if any, provided in connection therewith (hereinafter referred to as the "Documentation") solely in connection with RDC and eCitation. Licensee may make one copy of the Software and Documentation for back-up and/or archival purposes. 2. Licensee Fee. Licensee agrees to pay Brazos Technology the license fee identified in Exhibit A to this Agreement. Such fee shall be due immediately upon execution of this Agreement by the parties. 3. Limitations of Use. Licensee acknowledges and agrees that Licensee will not timeshare, modify, sublicense, transfer, assign, copy, reverse engineer or decompile the Software, Documentation or any portion thereof except as expressly set forth herein. V1.0 Licensee further acknowledges and agrees that Licensee will limit its use of the Software and Documentation to the number of users and/or the site location identified in Exhibit A to this Agreement. 4. Non -disclosure. Licensee acknowledges and agrees that the Software and Documentation contain trade secrets and/or confidential information (hereinafter collectively referred to as "Confidential Information") and that Licensee will take reasonable efforts to prevent the disclosure of such Confidential Information to any third party. 5. Ownership. Licensee acknowledges and agrees that Brazos Technology is the sole owner of all right, title and interest in and to the Software and Documentation and that nothing contained herein shall grant Licensee any ownership interest in the Software or Documentation. 6. Upgrades. In the event that Brazos Technology, in its sole discretion, should provide Licensee with any upgrades, corrections or modifications to the Software or Documentation, such upgrades, corrections or modifications shall be considered, as applicable, "Software" or "Documentation" for the purposes of this Agreement. Notwithstanding the foregoing, nothing contained in this Agreement shall be construed as obligating Brazos Technology to provide Licensee with any upgrades, corrections, modifications, maintenance services or support services hereunder. 7. Waran . a. Brazos Technology warrants and represents that it is the owner of all right, title and interest in and to the Software and Documentation and that use of the Software and Documentation as contemplated herein shall not infringe upon any third party patent or copyright. This warranty and representation does not apply to any infringement arising out of any unauthorized modification of the Software or Documentation or any infringement arising out of the use of the Software or Documentation in combination with any third party product. b. EXCEPT AS EXPRESSLY SET FORTH IN THIS SECTION 7, THE SOFTWARE AND DOCUMENTATION IS PROVIDED "AS IS" AND BRAZOS TECHNOLOGY EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, WRITTEN OR VERBAL, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. BRAZOS TECHNOLOGY DOES NOT WARRANT OR REPRESENT THAT ANY USE OF THE SOFTWARE OR DOCUMENTATION WILL BE UNINTERRUPTED OR ERROR FREE. LICENSEE EXPRESSLY ASSUMES ALL RISKS AND LIABILITIES RESULTING FROM THE USE OR INABILITY TO USE THE SOFTWARE OR DOCUMENTATION, INCLUDING Brazos Technology Software License Page 2 of 7 CONFIDENTIAL INFORMATION V1.O WITHOUT LIMITATION ANY ECONOMIC LOSS, PROPERTY DAMAGE, PHYSICAL INJURY, LOST PROFITS, LOST SAVINGS, LOSS OF RECORDS OR LOSS OF DATA. 8. Indemnification. Brazos Technology agrees to indemnify and defend Licensee from and against any third party claim arising out of a breach of the Warranty provisions set forth in this Agreement, provided that Brazos Technology is provided with prompt notice of any such third party claim and Brazos Technology is allowed full control over the defense of such claim. Licensee acknowledges and agrees that Brazos Technology may fulfill its obligations hereunder by (i) obtaining from the third party claimant a license pursuant to which Licensee may continue its use of the Software and Documentation or (ii) providing Licensee with substitute software and/or documentation that does not infringe upon the rights of the third party claimant. Licensee further acknowledges and agrees that in the event that Brazos Technology, in its sole discretion, determines that neither of the options set forth above are reasonable, Brazos Technology may fulfill its obligations hereunder by terminating this Agreement and refunding to Licensee the license fees paid by Licensee to Brazos Technology hereunder, prorated over a period of five (5) years. 9. Limitation of Liability. a. LICENSEE EXPRESSLY ACKNOWLEDGES AND AGREES THAT BRAZOS TECHNOLOGY SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO LICENSEE OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, INCIDENTAL, PUNITIVE OR EXEMPLARY DAMAGES OR LOSSES OR ANY KIND WHATSOEVER, INCLUDING WITHOUT LIMITATION, ANY ECONOMIC LOSS, PROPERTY DAMAGE, PHYSICAL INJURY, LOST PROFITS, LOST SAVINGS, LOSS OF RECORDS OR LOSS OF DATA, ARISING OUT OF THE USE OF THE SOFTWARE OR DOCUMENTATION, REGARDLESS OF WHETHER ARISING UNDER BREACH OF CONTRACT, WARRANTY, TORT, STRICT LIABILITY OR ANY OTHER LEGAL THEORY OR CLAIM, EVEN IF BRAZOS TECHNOLOGY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE OR IF SUCH LOSS OR DAMAGE COULD HAVE BEEN REASONABLY FORESEEN. b. LICENSEE EXPRESSLY ACKNOWLEDGES AND AGREES THAT UNDER NO CIRCUMSTANCES SHALL THE ENTIRE LIABILITY OF BRAZOS TECHNOLOGY FOR ANY LOSS OR CLAIM ARISING OUT OF THIS AGREEMENT, ANY USE OF THE SOFTWARE OR DOCUMENTATION, OR ANY INABILITY TO USE THE SOFTWARE OR DOCUMENTATION, EXCEED THE SUM OF THE LICENSE FEE PAID BY LICENSEE TO BRAZOS TECHNOLOGY HEREUNDER. 10. Allocation or Risks. LICENSEE ACKNOWLEDGES AND AGREES THAT THE LICENSEE FEE PAID BY LICENSEE TO BRAZOS TECHNOLOGY FAIRLY AND ACCURATELY REFLECTS THE ALLOCATION OF RISKS BETWEEN LICENSEE AND BRAZOS TECHNOLOGY, INCLUDING WITHOUT LIMITATION, THE TERMS AND Brazos Technology Software License Page 3 of 7 CONFIDENTIAL INFORMATION V1.0 CONDITIONS SET FORTH IN THE WARRANTY AND LIMITATION OF LIABILITY SECTIONS OF THE AGREEMENT. LICENSEE FURTHER ACKNOWLEDGES AND AGREES THAT ANY MODIFICATIONS TO THE ALLOCATIONS OF RISK WOULD REQUIRE BRAZOS TECHNOLOGY TO CHARGE A HIGHER LICENSEE FEE FOR THE SOFTWARE AND DOCUMENTATION. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, LICENSEE ACKNOWLEDGES AND AGREES THAT EACH OF THE TERMS AND CONDITIONS SET FORTH IN THE WARRANTY AND LIMITATION OF LIABILITY SECTIONS OF THIS AGREEMENT SHALL REMAIN IN FULL FORCE AND EFFECT, EVEN IF ANY REMEDY CONTAINED HEREIN IS DETERMINED TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. 11. Term and Termination. a. This Agreement shall commence as of the Effective Date and shall continue unless and until terminated as set forth herein. b. Either party may terminate this Agreement in the event that the other party commits a material breach of this Agreement and fails to cure such material breach within twenty (20) days after receiving written notice of the same. C. Brazos Technology may terminate this Agreement, immediately upon written notice to Licensee, in the event that Licensee fails to use the Software and Documentation for the purpose contemplated herein. d. Immediately upon any termination of this Agreement, Licensee shall return to Brazos Technology any and all copies of any Software or Documentation in its possession. e. The terms and conditions of this Agreement relating to Non -disclosure, Warranty, Limitation of Liability and Allocation of Risks shall survive any termination or expiration of this Agreement. 12. Assignment. Licensee acknowledges and agrees that it may not assign any right or obligation arising under this Agreement to any third party without the express written consent of Brazos Technology which may be withheld for any or no reason. 13. Governing Law. This Agreement, including its interpretation, performance and enforcement shall be governed by and construed in accordance with the laws of the State of Texas applicable to contracts entered into and performed in Brazos County, and exclusive jurisdiction over any dispute arising out of or relating to this Agreement shall be held by the appropriate state and/or federal courts located in Brazos County, Texas. 14. Binding Effect. This Agreement shall inure to the benefit of and binding upon the parties hereto and to their respective successors and legal representatives. Brazos Technology Software License Page 4 of 7 CONFIDENTIAL INFORMATION V1.0 15. Nonwaiver. No provisions of this Agreement will be waived by any party except in writing. The parties hereto agree that the waiver by any party of a breach of any provision of this Agreement shall not operate or be construed as a waiver of any subsequent breach of that provision by the same party, or any other provision or condition of this Agreement. 16. No Joint Venture. Nothing herein contained shall be construed to place the parties in the relationship of partners, joint venturers, or principal and agent and neither party shall have any power to obligate or bind the other party in any manner whatsoever. 17. Severability. If any provision or application of this Agreement shall be held invalid or unenforceable the remaining provisions and applications of this Agreement shall not be affected, but rather shall remain valid and enforceable. 18. Entire Agreement. This Agreement constitutes the entire agreement and supersedes any and all other understandings and agreements between the parties with respect to the subject matter hereof and no representation, statement or promise not contained herein shall be binding on either party. This Agreement may be modified only by a written amendment duly signed by persons authorized to sign agreements on behalf of the parties and shall not be supplemented or modified by any course of dealing or trade usage. Brazos Technology Software License Page 5 of 7 CONFIDENTIAL INFORMATION V1.0 IN WITNESS WHEREOF, the parties have hereunder executed this Agreement effective as of the date last signed. CITY OF Signed: Print Name: Kevin Carruth D. is AU�-- BRAZOS TECHNOLOGY Print Name: Michael S. McAleer Title: President Date: _ q -,q°`I Brazos Technology Software License Page 6 of 7 CONFIDENTIAL INFORMATION EXHIBIT A Two (2) Run IT software license for PDA Software Includes: Unlimited number of logins to the PDA One -Year of Software Maintenance One -Year of Software Support Configuration/Installation Fee Configuration Includes: Customized PDA/Web screen layouts Customized citation receipt for defendant Customized citation report for court and PD Integration with LT Systems Extended Training 2 days of on-site training of officers 1 day of administrator training Classroom and practical training $1,300 USD $7,500 USD $3,000 USD * Brazos will deliver the equipment to eliminate shipping to customer. Brazos Technology Software License Page 7 of 7 CONFIDENTIAL INFORMATION 6)brazos technology v1.a SOFTWARE MAINTENANCE AGREEMENT This Agreement ("Agreement") is made and entered into and effective 2e day of August 2009, by and between Brazos Technology Corporation, having its principal place of business at 707 South Texas Ave, Suite 103D, College Station, Texas 77840, USA ("Brazos Technology") and City of Paris, a Texas Municipality, having its principal place of business at 135 Is' Street SE, Paris, TX 75461 ("Licensee"). Licensee WHEREAS, BRAZOS TECHNOLOGY has provided to Licensee certain software as specified in Exhibit A of this Agreement ("Covered Software") pursuant to a software license agreement between the parties (the "License Agreement"); and WHEREAS, Licensee wishes to have BRAZOS TECHNOLOGY provide maintenance and support services pursuant to the terms and conditions of this Agreement; NOW, THEREFORE, the parties agree as follows: I. INCORPORATION OF DOCUMENTS The following documents are attached hereto and, by this reference, incorporated in this Agreement: Exhibit A Covered Sites, Software & Configuration Exhibit B Authorized Licensee Contacts Exhibit C Services and Fees II. COVERAGE During the term of this Agreement, BRAZOS TECHNOLOGY agrees to provide maintenance and support services for the Covered Software operating at the site(s) and on the hardware configurations listed in Exhibit A ("Maintenance Services"). Unless specifically listed in Exhibit A, Section ll, Covered Software does not include hardware vendor operating systems and other system software, Licensee -developed software, and third -party software (except any third party software embedded in the Covered Software). III. DESCRIPTION OF MAINTENANCE SERVICES A. Support Services. During the term of this Agreement, BRAZOS TECHNOLOGY will provide the services described herein so as to maintain the Covered Software in good working order, keeping it free from material defects so that the Covered Brazos Technology Maintenance Agreement Page 1 of 11 CONFIDENTIAL INFORMATION 6)brazos technology V1.0 Software shall function properly and in accordance with the accepted level of performance as set forth in the License Agreement. (1) Service Response. BRAZOS TECHNOLOGY will make available to Licensee a telephone number (the "Support Center HOTLINE") for licensee to call requesting service of the Covered Software. The Support Center HOTLINE operates 24 x 7 x 365. The HOTLINE can also be used to notify BRAZOS TECHNOLOGY of problems associated with the Covered Software and related documentation. B. Remedial Support. Upon receipt by BRAZOS TECHNOLOGY of notice from Licensee through the Support Center HOTLINE of an error, defect, malfunction or nonconformity in the Covered Software, BRAZOS TECHNOLOGY shall respond as provided below: Severity 1: Produces an emergency situation in which the Covered Software is inoperable, produces incorrect results, or fails catastrophically. RESPONSE: BRAZOS TECHNOLOGY will provide a response by a qualified member of its staff to begin to diagnose and to correct a Severity 1 problem as soon as reasonably possible, but in any event a response via telephone will be provided within one (1) hour. BRAZOS TECHNOLOGY will continue to provide best efforts to resolve Severity 1 problems in less than forty-eight (48) hours. The resolution will be delivered to Licensee as a work -around or as an emergency software fix. If BRAZOS TECHNOLOGY delivers an acceptable work -around, the severity classification will drop to a Severity 2. Severity 2: Produces a detrimental situation in which performance (throughput or response) of the Covered Software degrades substantially under reasonable loads, such that there is a severe impact on use; the Covered Software is usable, but materially incomplete; one or more mainline functions or commands is inoperable; or the use is otherwise significantly impacted. RESPONSE: BRAZOS TECHNOLOGY will provide a response by a qualified member of its staff to begin to diagnose and to correct a Severity 2 problem as soon as reasonable possible, but in any event a response via telephone will be provided within four (4) hours. BRAZOS TECHNOLOGY will exercise best efforts to resolve Severity 2 problems within five (5) days. The resolution will be delivered to Licensee in the same format as Severity 1 problems. If BRAZOS TECHNOLOGY delivers an acceptable work -around for a Severity 2 problem, the severity classification will drop to a Severity 3. Severity 3: Produces an inconvenient situation in which the Covered Software is usable, but does not provide a function in the most convenient or expeditious manner, and the user suffers little or no significant impact. Brazos Technology Maintenance Agreement Page 2 of 11 CONFIDENTIAL INFORMATION to)brazos technology RESPONSE: BRAZOS TECHNOLOGY will exercise best efforts to resolve Severity 3 problems in the next maintenance release. Severity 4: Produces a noticeable situation in which the use is affected in some way which is reasonably correctable by a documentation change or by a future, regular release from BRAZOS TECHNOLOGY. RESPONSE: BRAZOS TECHNOLOGY will provide, as agreed by the parties, a fix or fixes for Severity 4 problems in future maintenance releases. C. Maintenance Services. During the term of this Agreement, BRAZOS TECHNOLOGY will maintain the Covered Software by providing software updates and enhancements to Licensee as the same are offered by BRAZOS TECHNOLOGY to its licensees of the Covered Software under maintenance generally ("Updates"). All software updates and enhancements provided to Licensee by BRAZOS TECHNOLOGY pursuant to the terms of this Agreement shall be subject to the terms and conditions of the License Agreement between the parties. Updates will be provided on an as -available basis and include the items listed below: (1) Bug fixes; (2) Enhancements to market data service software provided by BRAZOS TECHNOLOGY to keep current with changes in market data services or as BRAZOS TECHNOLOGY makes enhancements; (3) Enhancements to keep current with the current hardware vendor's OS releases, as available from BRAZOS TECHNOLOGY, provided that the current hardware vendor's OS release is both binary and source - compatible with the OS release currently supported by BRAZOS TECHNOLOGY; and (4) Performance enhancements to Covered Software. (5) Updates do not include: (a) Platform extensions including product extensions to (i) different hardware platforms; (ii) different windowing system platforms; (iii) different operating system platforms; and (b) New operating system updates or hardware bios updates. Updates will be provided in machine-readable format and updates to related documentation will be provided in hard copy form. All such deliveries shall be made electronically to the installed computers automatically during a sync Brazos Technology Maintenance Agreement Page 3 of 11 CONFIDENTIAL INFORMATION to)brazos technology v1.o process. Licensee agrees to sync each device no less than once per month to obtain any software or configuration changes. Duplication, distribution and installation of documentation updates are the responsibility of Licensee. If requested, BRAZOS TECHNOLOGY will provide on-site assistance in the installation of Updates on a time and materials basis, plus expenses. BRAZOS TECHNOLOGY will provide support services for previous releases for a minimum period of six (6) months following the general availability of a new release or software update. After this time, BRAZOS TECHNOLOGY shall have no further responsibility for supporting and maintaining the prior releases. BRAZOS TECHNOLOGY assumes no responsibility for the correctness of, performance of, or any resulting incompatibilities with, current or future releases of the Covered Software if the Licensee has made changes to the system hardware/software configuration or modifications to any supplied source code which changes effect the performance of the Covered Software and were made without prior notification and written approval by BRAZOS TECHNOLOGY. BRAZOS TECHNOLOGY assumes no responsibility for the operation or performance of any Licensee -written or third -party application. D. Services Not Included. Maintenance Services do not include any of the following: (1) custom programming services; (2) on-site support, including installation of hardware or software; (3) support of any software not Covered Software; (4) training; or (5) out-of-pocket and reasonable expenses, including hardware and related supplies. IV. ON-SITE SUPPORT As requested by Licensee, and upon reasonable notice and approval by BRAZOS TECHNOLOGY, BRAZOS TECHNOLOGY shall maintain personnel at any of the covered Sites. On-site personnel will perform ongoing system administration, monitoring, reconfiguration and tuning, problem diagnosis, and resolution, and interfacing with Licensee personnel on production system issues, to the extent possible during normal business hours. These personnel shall also be responsible for the installation of new BRAZOS TECHNOLOGY software releases on the production system and the distribution of documentation updates. In addition, on-site personnel will provide training to Licensee personnel on the operation and administration of the Covered Software as time permits. V. TIME AND MATERIALS SERVICES A. For Non-BRAZOS TECHNOLOGY Problems. In the event that Licensee notifies BRAZOS TECHNOLOGY of a problem experienced by Licensee in connection with the operation of the Covered Software, BRAZOS TECHNOLOGY shall respond as provided in Section III.B., above. If the cause of Brazos Technology Maintenance Agreement Page 4 of 11 CONFIDENTIAL INFORMATION 6)obrazos technology V1.0 such problem is not an error, defect or nonconformity in the Covered Software, Licensee shall compensate BRAZOS TECHNOLOGY for all work performed by BRAZOS TECHNOLOGY in connection therewith, on a time and materials basis at Brazos Technology's then current standard rates, unless otherwise agreed by the parties in writing at the time, plus expenses. Expenses for travel and travel - related expenses and individual expenses in excess of US$500 require the prior approval of Licensee. B. For Non-BRAZOS TECHNOLOGY Software. Upon request and reasonable notice from Licensee, BRAZOS TECHNOLOGY will provide assistance in the installation of non-BRAZOS TECHNOLOGY software on a time and materials basis, plus expenses. Non-BRAZOS TECHNOLOGY software consists of any software not specifically listed in Exhibit A, Section Il, including the following: 1. New releases and updates to hardware vendor operating systems and other system software not listed in Exhibit A; 2. Licensee -developed software; and 3. Third -party software (except third party software embedded in the Covered Software). VII. ACCESS Software Maintenance is conditioned upon provision by Licensee to BRAZOS TECHNOLOGY of reasonable appropriate access to the system(s) running the Covered Software, including, but not limited to, passwords, system data, file transfer capabilities, and remote log -in -capabilities. BRAZOS TECHNOLOGY will maintain security of the system and use such access only for the purposes of this Agreement and will comply with Licensee standard security procedures. Information accessed by BRAZOS TECHNOLOGY agents or employees as a result of accessing Licensee system shall be deemed confidential information pursuant to the terms of the Software License Agreement executed concurrently between the parties hereto. Licensee shall also use commercially reasonable efforts to provide an active voice telephone line at each site which is available continuously when required for support access. VIII. PROBLEM REPORTING AND TRACKING PROCEDURES Licensee may use the services described herein only by making reference to the authorized support Agreement number. All such reports and requests will be made through the authorized individuals (up to two [2] per site), designated by Licensee in Exhibit B, who may be changed by Licensee from time to time by written notice to BRAZOS TECHNOLOGY. A twenty-four (24) hour Support Center HOTLINE is provided for problem reporting outside of normal business hours. Brazos Technology Maintenance Agreement Page 5 of 11 CONFIDENTIAL INFORMATION to)brazos technology IX. FEES V1.0 A. Maintenance Fees. Fees for Maintenance Services provided under this Agreement are contained in Exhibit C. Any time a site or software package is added or deleted from Exhibit A, BRAZOS TECHNOLOGY will automatically adjust and/or amend Exhibit A and Exhibit C accordingly. BRAZOS TECHNOLOGY will also perform a bi-annual audit of all sections in Exhibit A. If changes have occurred, BRAZOS TECHNOLOGY will adjust and/or amend Exhibit A and Exhibit C, and maintenance fees will be adjusted accordingly. Rates will be reviewed and adjusted accordingly when another site is added and/or the workstation/server base increases (i.e., added equipment and/or installed software) and/or software to be supported exceeds the Covered Software. B. Expenses. Licensee agrees to reimburse BRAZOS TECHNOLOGY for reasonable expenses related to the performance of services. Expenses may include, but are not limited to, charges for materials, freight, travel (including lodging and associated expenses), printing and documentation, and other out-of-pocket expenses reasonably required for performance. Expenses for travel and travel -related expenses and individual expenses in excess of US$500 require the prior approval of Licensee. X. PAYMENT A. Maintenance fees and fees for on-site support, if applicable, will be invoiced annually, thirty (30) days in advance of the year. XI. EXCLUSION OF LIABILITY BRAZOS TECHNOLOGY MAKES AND LICENSEE RECEIVES NO WARRANTY EXPRESS OR IMPLIED AND THERE IS EXPRESSLY EXCLUDED ALL WARRANTIES OF MERCHANTIBILITY AND FITNESS FOR A PARTICULAR PURPOSE. LICENSEE ACKNOWLEDGES AND AGREES THAT THE MAINTENANCE FEES AND OTHER CHARGES WHICH BRAZOS TECHNOLOGY IS CHARGING UNDER THIS AGREEMENT DO NOT INCLUDE ANY CONSIDERATION FOR ASSUMPTION BY BRAZOS TECHNOLOGY OF THE RISK OF LICENSEE CONSEQUENTIAL OR INCIDENTAL DAMAGES OR OF UNLIMITED DIRECT DAMAGES. ACCORDINGLY, BRAZOS TECHNOLOGY SHALL HAVE NO LIABILITY WITH RESPECT TO ITS OBLIGATIONS UNDER THIS AGREEMENT FOR CONSEQUENTIAL, EXEMPLARY, OR INCIDENTAL DAMAGES, EVEN IF IT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. EXCEPT IN THE CASE OF GROSS NEGLIGENCE OR WILFUL MISCONDUCT, IN NO EVENT SHALL BRAZOS TECHNOLOGY BE LIABLE HEREUNDER TO LICENSEE FOR CUMULATIVE DIRECT DAMAGES IN ANY AMOUNT GREATER THAN THAT PAID BY LICENSEE TO BRAZOS TECHNOLOGY UNDER THIS AGREEMENT AS A Brazos Technology Maintenance Agreement Page 6 of 11 CONFIDENTIAL INFORMATION 6)brazos technology v1.0 MAINTENANCE FEE FOR THE TWELVE (12) MONTH PERIOD IMMEDIATELY PRECEDING THE ACCRUAL OF THE CAUSE OF ACTION. XII. General A. Each party acknowledges that it is bound by the terms of this Agreement and further agrees that it is the complete and exclusive statement of the Agreement between the parties, which supersedes and merges all prior proposals, understandings and all other Agreement with respect to software maintenance, oral and written, between the parties relating to this Agreement. This Agreement may not be modified or altered except by a written instrument duly executed by both parties. B. This Agreement and performance hereunder shall be governed by and construed in accordance with the laws of the State of Texas. Any and all proceedings relating to the subject matter hereof shall be maintained in the state or federal courts of Brazos County, Texas, which courts shall have exclusive jurisdiction for such purpose. Each of the parties waives any objection to venue or in personam jurisdiction, provided that service is effective. C. if any provision of this Agreement shall be held to be invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions shall in no way be affected or impaired thereby. D. Neither party may assign, without the prior written consent of the other, its rights, duties or obligations under this Agreement to any other person or entity, in whole or in part. E. The waiver or failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further right hereunder. XIII. TERM AND TERMINATION The term of this Agreement shall be for one (1) year. Software Maintenance service shall commence upon the expiration of the Warranty Period set forth in the License Agreement and shall remain in effect for the original one-year (1 -year) term and, thereafter, for renewal terms on a year-to-year basis until terminated (i) by Licensee in the event the Covered Software is taken out of service and upon sixty (60) days' notice to BRAZOS TECHNOLOGY; (ii) by either party upon sixty (60) days' notice prior to the expiration of the original one-year (1 -year) or any subsequent one-year (1 - year) renewal term; (iii) by either party upon a default of the other party, such default remaining uncured for thirty (30) days from the date of written notice from the non - defaulting party to the other specifying such default; (iv) upon the bankruptcy or insolvency of BRAZOS TECHNOLOGY; or (v) the License Agreement is terminated. Upon such termination, BRAZOS TECHNOLOGY shall refund to Licensee a portion of Brazos Technology Maintenance Agreement Page 7 of 11 CONFIDENTIAL INFORMATION 6)b - zzs olow the maintenance fee prorated to reflect the date of termination and neither BRAZOS TECHNOLOGY nor Licensee shall have any further obligations hereunder. IN WITNESS WHEREOF, each party has caused a counterpart of the original of this Agreement to be executed as of the date first written above by Its duly authorized representative. CITY OF Signed: Print Name: Kevin Carruth_ Title: City Manager Date: BRAZOS TECHNOLOGY �. . - • � .. 1.: �, if Print Name: Michael S McAleer Title: President Date: -o Brazos Technology Maintenance Agreement Page 8 of I I CONFIDENTIAL INFORMATION 6)brazos technology EXHIBIT A -- COVERED SITES, SOFTWARE AND CONFIGURATION A. Covered Sites. This Agreement covers the following Licensee sites: Paris Police Department Paris Municipal Court B. Covered Software. This Agreement covers the following software components at each site listed in Exhibit A, Section A: Brazos BuildIT Website for eCitation processing Brazos RunlT Mobile software eCitation processing for both Symbol MC70/MC75s C. Covered Configuration. This Agreement covers the following configuration: Two (2) workstation/PDA licenses of Covered Software purchased by Licensee. Brazos Technology Maintenance Agreement Page 9 of 11 CONFIDENTIAL INFORMATION Obm gggow EXHIBIT B — AUTHORIZED LICENSEE CONTACTS For purposes of this Agreement, the following individuals shall be designated per site as the authorized Licensee support contacts: Paris PD Address: 2910 Clarksville Street, Paris, TX 75460 Name Title Phone # Contact: Randy Tuttle Asst. Chief of Police 903 737-4110 —Melissa Ma Dept Court Clerk 903 737-4107 Brazos Technology Maintenance Agreement Page 10 of 11 CONFIDENTIA1 INFORMATION 6)brazos technology v1.o EXHIBIT C -- SERVICES AND FEES A. Maintenance Fee Maintenance Services for the applications and configuration listed in Exhibit A will be included in the software cost for the first year of this Agreement. This fee will be adjusted at each anniversary date of this Agreement to the then current pricing. Should additional software be licensed and installed at the Covered Site(s), the fee will be adjusted to reflect the additional software. Brazos Technology Maintenance Agreement Page 11 of 11 CONFIDENTIAL INFORMATION