18-A SuddenLink - Notice of Price Changes
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Life Connected-
January 30, 2006
Ernie Clark, Interim City Manager
City of Paris
150 SE First Street
Paris, TX 75460
Dear Mr. Clark:
RE: Notice of Price Changes in Paris
Like many other companies, ours has experienced significant year-over-year cost
increases, most notably in the costs of cable TV network programming and the energy
used to operate and maintain our network.
Effective with the March 2007 customer bills in this area, the standard monthly rate for
Limited Basic service will increase from $13.99 to $15.99, Expanded Basic service will
decrease from $27.51 to $26.00, and the monthly rate for Digital converter boxes will
increase from $4.15 to $4.99. Taxes and fees will be adjusted accordingly. The rate for
HD/DVR receivers will not be affected. In anticipation of these changes, Suddenlink
Communications will notify subscribers via a legal notification in The Paris News on or
before February 1, 2007.
Additionally, please see the attached letter regarding "grandfathered" Expanded Basic
accounts that will be delivered to a portion of our subscribers. You will note that there is
a scheduled increase of $3.00 per month for those subscribers; however, they will
receive 12 additional channels to their Expanded Basic lineup.
Suddenlink is investing a great deal to provide its customers with the best, most reliable
communications services in this area. We are also encouraging customers to contact
our customer care representatives, to investigate the value of bundling their current
video service with broadband (high-speed Internet) and telephone service, because
bundled pricing could help them save hundreds of dollars per year over what they're
currently paying to multiple providers.
Thank you for taking time to review this information and please don't hesitate to contact
me wi ny questions may have. You can reach me directly at (903) 784-9151.
25 Sf 19th SI. I Paris, TX 75460 I 'B' 903.785.0086 I suddenlink.com
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At Suddenlink Communicotions, we are committed to delivering superior local service, quality programming choices and the latest technology to
deliver the best in Cable television and Internet services to our customers in the Paris area.
Our customer records indicate that you are currently grandfathered into an Expanded Basic package that will soon be discontinued. Because of
this, you will begin to be charged the standard monthly rate of $41 .99 per month for your Basic and Expanded services. This is a total increase
of $3.00 per month. With the increase, you will receive 12 additional channels on your Expanded Basic lineup.
We will have technicians working in your orea to make the necessary changes to your lineup, but this will all be done fram the outside. If, after
March 1 st, you are not receiving these additional channels, you may need to re-pragram your television 50 that it is set to pick up channels above
channel 44.
Recently, KDFI was added to the limited Basic lineup, which was a much requested channel in the Paris area. KDFI features Texas Rangers
baseball and Dallas Stars hockey. We now also offer High Definition programming of several popular cable channels (like ESPN HD and
Discovery HD) as well as local Dallas broadcast channels in High Definition (ABC, FOX, NBC and CBS.)
We value you as a customer and want to continue to provide you with all of your Cable Television, High Speed Internet, and soon telephone,
needs. Your feedback is important to us and we encourage you to call your local customer service representative at 903-785-0086 or visit us at
25 Southeast 19th Street in Paris.
Thank you for your continued business and we look forward to seeing you soon.
(New Channels are highlighted In Green.) (Channels that have moved are highlighted ;n Red.)
LIMmD BASIC 44 CNN 186 Hallmark Channel 383 Showtime Extreme E 905 R&B & Hip-Hop
2 Suddenlink Ad-Net 45 Grc::;tA,",^eric:Jn:c\'; ~,ry 187 lY One 3B4 Shawtime Beyond E 906 Classic R&B
3 KTVT /CBS-Dallas 4D MTV 188 BET on Jazz 385 Showlime Next E 907 Smoolh R&8
4 KDFW /FOX-Dallas 47 205 Family Net 386 Shawtime Family E 908 R&B Hits
5 KXAS/NBC-Dallas ,i8 '\ct\>var~ 206 ~life 387 Showtime Women E 909 Rap
6 The CW 49 ,",' . ~ Clc~s:c Movi8~ 208 Gospel Music Channel 395 Shawtime Next W 910 Metal
i\8FI/MYTV-DaliGs ..':i..., A':'~'J; 300 Encore E 396 Showtime Family W 911 Rack
WFAA/ ABC-Dallas Chcf1ret 301 Encore Westerns E 397 Showtime Women W 912 Arena Rock
WJ\i-I'\r::; 9-CrcogG 52 C(~r:tr:J1 302 Encore Love Stories E 400 TMC E 913 Classic Rack
10 KTEN/NBC-Ada, OK ~~ E. ~i1t8n::il:i,!ent 303 Encore Mystery E 401 TMC xtra E 914 Alternative
11 C-SPAN 54 ,\^.sN5: 304 Encore Drama E 410 STARZ! E 915 RetroActive
12 KXII/CBS-Sherman, TX " AMC 305 Encore Action E 411 STARZ! Edge E 916 Eleclronica
13 KERA/PBS-Dallas 50 ChJn:1el 309 Fax Movie Channel 412 STARZ! In Black E 917 Dance
14 TBN 310 Encore W 413 STARZI Kids & Family E 91 B Adult Alternative
15 HSN DIGITAL 311 Encore Westerns W 414 STARZI Cinema E 919 Soh Rock
16 First Baplist Church 100 Discovery Kids 312 Encore Love Stories W 415 STARZI Comedy E 920 Hit list
70 C-SPAN 2 101 The Science Channel 313 Encore Mystery W 420 STARZ! W 921 Porty Favorites
99 local Channel 99 103 Discovery Home 314 Encore Drama W 424 STARZI Cinema W 922 '90s
315 Encore Action W 923 'BOs
104 Discovery Times 320 Sundance E 924 '70s
EXPANDED BASIC 105 Discovery Health HIGH DEFINITION
321 Sun dance W 925 Solid Gold Oldies
17 ABC Family Channel 106 Military Channel 322 IFC HD BROADCAST 926 Singers & Slandards
1 B BET 119 Cox Sports Television 325 Lifetime Movie Network 705 KDFW - FOX - HD 927 Big Band & Swing
19 The Weather Channel 120 Golf Channel 721 WFAA Weather 24/7 710 KTVT - CBS - HD 92B Easy Listening
20 Spike lY 121 ESPNews 730 KXAS - NBC - HD 929 Smooth Jazz
21 Nickelodeon 122 ESPN Classic HD PLUS 930 Jazz
22 Fox Sports Southwest 124 Fox Soccer Channel PREMIUM CHANNELS 720 WFAA - ABC - HD 931 Blues
23 IX 125 Tennis Channel 340 HBO E 732 ESPN HD 932 Reggae
24 TNT 126 Speed Channel 341 HBO 2 E 734 Discovery HD Theater 933 Soundscapes
25 ESPN 12B VERSUS 342 HBO Signature E 736 HD Net 934 Classical Masterpieces
26 ESPN 2 129 The Sportsman Channel 343 HBO Family E 73B HD Net Movies 935 Opera
27 Discovery Channel 130 Fuel 344 HBO Comedy E 936 light Classical
28 USA Network 140 Bloomberg 345 HBO Zone E HD PREMIUM' 937 Show Tunes
29 Lifetime 145 G4 video game television 346 HBO latina E 740 HBO HD E
938 Contemporary Christian
30 Sci Fi 150 Biography Channel 354 H BO Comedy W 742 Showtime HD E
939 Gospel
31 TBS Superstatian 151 History International 355 HBO Zone W 940 Radio Disney
32 HGlY 155 National Geographic 360 Cinemax E PAY.PER.VIEW 941 Sounds of the Seasons
33 TlC 160 Fuse 361 More Max E 75()'753 Adult PPV 942 Musica Urbana
34 A&E 163 BBC America 362 Action Max E 800 InDemand PPV Barker 943 Salsa y Merengue
35 The Travel Channel 165 DIY 363 Thriller Max E 801-807 Movies & Events 944 Rack 'en Espanol
36 CourtlY 166 Fine Living 364 WMAX E InDemand 945 Pop Latino
37 CNN Headline News 168 Boomerang 365 5 Star Max E 946 Mexicano
38 CMT 169 Toon Disney 366 Outer Max E 947 Americana
170 Soapnet 367 @ Max E MUSIC CHOICE PR 0107
39 Galavisian
40 Food Network 174 Style 373 Thriller Max W 901 Showcase
41 Disney Channel 177 GSN 380 Showtime E 902 Taday's Country 'Free wilh ~ublCripfion to Digital HBD
ond/or Show1im~
42 lY land 178 Oxygen 381 Showtime Too E 903 Classic Country
43 Fox News Channel 179 Women's Entertamment 3B2 Showtime Showcase E 904 Bluegrass
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