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06 CAD Presentation CAD/MOBILE DATA PAYOUT OPTION Computer Software $478,448 Computer Hardware $70,800 Mobile Data $188,713 Contingency $44,278 Project Management $12,000 Total Cost $794,239 Reserve Outlay 2007 -08 Budget 2008-09 Budget $510,239 $142,000 $142,000 Computer Software Computer Aided Dispatch / Mobile Data Computer Information Systems CAD 1 $425,901 $425,901 Citrix Server and Client License 15 $280 $4,200 Crystal Reports License 1 $464 $464 Acronis Backup/Restore License 4 $750 $3,000 Firehouse Mgmt Server License 1 $28,000 $28,000 Symantec Antivirus License 29 $32 $928 OS - Microsoft Enterprise (Settleup) Server 2003 4 $661 $2,644 SOL Server 1 $736 $736 Core CAL (OS, Exchange, SOL, Server) 25 $503 $12,575 Software Subtotal $478,448 Number Cost Each Extended Cost Computer Hardware Primary Server - Dell Poweredge Server w/Gold Support and Spare HD 1 $9,300 $9,300 Support Servers - Dell Poweredge Server w/Gold Support and Spare HD 3 $6,300 $18,900 EMC 3.5 Tb SAN, Spare HD w/Brocade Fiber Channel Switch 1 $11,600 $11,600 Server Rack w/Fans 1 $2,000 $2,000 3 Com Switch w/ 4 Copper GBIC 1 $1,700 $1,700 Dell Latitude 131 Laptop (Includes Spare) w 3 yr Gold Support 15 $1,320 $19,800 Vehicle Laptop Mounts (Includes Spare) 15 $300 $4,500 Fiber/Copper Cabling; Mise Parts $750 Vehicle UPS CharQe Guards 25 $90 $2,250 ComputerHardware Subtotal $70,800 Mobile Data MDS Mercury 900 Mhz Data Radio w!AVL and installation 1 $159,063 $159,063 Netmotion Software License/Installation Coverage Analysis!RF Study! Project Management MDS Validation, Engineering & Travel MDS Mercury 900 Mhz Access Point 5 Motorola 49400 PTP 4.9 Ghz Backhaul 3 $7,500 $22,500 Upgrade/Stabilization of Towers $1,000 New Cabling (WEWT & PO) $1,600 Electrical Work (AW,EEWT, DPS,WEWT) $2,000 Power Cyclers/Switches 3 $350 $1,050 Backup 2.4 Ghz Radios (FS1 to DPS, PD to EEWT, CH to AW) 3 $500 $1,500 Mobile Data Subtotal ..$1.86,713 Project Subtotal ~7~7,961 Contingency (6% of Total Project) $44,278 Project Management $12,000 Project Total $794,239 - r City of Paris Texas Computer Aided Dispatch - Mobile Data Wireless Network Infrastructure Project May 14, 2007 Objectives for Staff · New Computer Aided Dispatch · Mobile Data Infrastructure · Police Records Management System · Fire Records Management System · EMS Records Integration · Ability to Grow as needed · Reliable · Up to Date, Supportable · User Friendly 5/8/2007 1 Reasoning · Daily Emergencies and Disasters Require Effective Communication with secure voice and data. - · Large Amounts of Information exists, but no integration for sharing of information · Mobile Information Needed · Current CAD purchased in 1997 · No Longer Supported - Owner has passed · Not User Friendly · No Expansion · Mobile Data available only through expensive customization · No Integration with other software in use Search Process Inclusive Evaluation Group Karl Louis William Hodge Chief of Police Patrol Ueutenant Bob Hundley Danny Huff Asst. Chief Services Ueutenant Kent Klinkerman Burton Golden EMS/MIS Property Evidence Officer Ronnie Grooms James Mazy Fire Chief cm Fraud Investigator Russell Thrasher Julia Harrison EMS / MIS Senior Emergency Dispatcher Vance Woodard Alice Webb Fire Marshal Police Records Clerk Randy Tuttle Teresa Schmidt cm Lieutenant Police Records Clerk 5/8/2007 2 Software Companies Contacted · New World Systems · Computer Information Systems · Indico · Spillman Technologies · Logisystem · Access Data · VisionAire · Plant · AVEL-CAD Software Demonstrations . New World · Computer Information Systems . Indica . Access Data . Logisystem · Several of the companies chose not to demo due to the community size and/or budget 5/8/2007 3 Software Design The software makes up the bulk of the cost and dependability of the entire project. There are six main areas to the software component: Computer Aided Dispatch/Police Records Management Data Backup and Recovery Server Operating Systems Laptop Operating Systems and Virus/Malware Protection Fire Department Management and Pre-plans Mobile Data Roaming Management. Software Design cont The core application that makes computer aided dispatch, automated vehicle locator, and police records management possible is the CIS CAD Interface. This application consists of the data processing module, the mobile data conversion module, the data entry interface and the Texas TLETS interface. This software, provided by CIS Inc. was chosen for not only its records management system, but for its seamless alignment with our enhanced 911 system and automated vehicle locating system, which automatically selects which unit is closest to the call. Computer Information Systems Inc. future technology today 5/8/2007 4 Software Design cont The proposed System will consist of the following seamlessly integrated Systems and Interfaces: · Computer Assisted Dispatch (CAD) · Records Management System (RMS) · Jail Management System (JMS) · Image Gateway System · Mobile Computer System (MCS) · Automated Vehicle Location (AVL) System · CAD-TLETS Interface (Texas Law Enforcement Teletype System) · CAD-E911 Interface (911 Info populates fields) · CAD-Map Centric Phase 1 and Phase 2 Interface (CAM) · Map-Centric Crime Analysis System (CAS) · FireHouse Records System Interface (FRS) · Police/Dispatch Records Conversion · Ortivus EMS Billing Interface ~~ .......'" CIS Company Information · Computer Information Systems Inc. (CIS) was founded in 1985 by Maxine and Art Y efsky and was incorporated in Illinois in 1987. CIS' sole owner is its president and CEO, Art Yefsky. · Throughout its over twenty-two (22) year history CIS has had a single business: Public Safety Computer Systems. All CIS personnel, equipment resources and energy is devoted in bringing the most advanced, reliable and best maintained CAD and Records Systems to public safety agencies nationwide. The CIS record for reliability and service in public safety is unmatched. CIS' proposed Windows Systems are currendy installed in eighty (80) installations nationwide, serving over 550 agencies. In Texas there are eight (8) Installations serving twenty-six (26) Public Safety agencies. These Systems provide either or both Texas UCR and TIERS. · CIS has a total of twenty one (21) employees that provide un-matched 24 hour support to our Customers. In addition to its Corporate Headquarters, CIS has regional sales offices in Texas, Florida and Arizona. 5/8/2007 5 Current Texas Users Marshall P.O. San Marcos P.O. University of Texas Medical Val Verde 5.0. Edwards 5.0. Del Rio ISO P.O. Maverick 5.0. laSalle 5.0. Eagles Pass ISO P.O. Uvalde 5.0. Zavala 5.0. Sabinal P.O. SWJTC P.O. Port Arthur P.O. Springtown P.O. White Settlement P.O. Del Rio P.O. Kinney 5.0. Eagle Pass P.O. Dimmit 5.0. laSalle 911 Uvalde P.O. Real 5.0. Crystal City P.O. Campwood P.O. Mt. Pleasant P.O. /'/:.. ...-'" Software Mobile Component · CAD to Mobile Dispatching (Text and Computer Voiced) · CAD to Mobile Messages · Mobile to Mobile Messages · Mobile to CAD Field Incident Entry · Mobile to CAD Status/Messages · Mobile State/NCIC Inquiry · Mobile to CAD Dispositions · Mobile to RMS Inquiry · Mobile to RMS Field Incident Record Entry/Reports · RMS to Mobile Database Prior Listings · RMS to Mobile Mug Shots/Documents · Mobile Traffic/Parking Ticket Printing (MTP) 5/8/2007 6 This system includes the CAD, RMS and Mobile Systems proposed for the Paris Police Department and all emergency services. It will automatically provide the Texas TIBRS or UCR reports as well. It has the capacity for virtually unlimited growth. CIS delivers and maintains its Systems nationwide from Minnesota to Florida and from Oregon to New Jersey. In times when many software companies exhibit questionable longevity, CIS has an unbroken track record for profitability and has been litigation and debt free over its twenty-one (22) year history. ,;;;'::.... ....... Computer Information Systems Chosen by Evaluation Group · Computer Information Systems software was chosen for several factors: . Company Reputation . Ease of Use · Features that are standard which are optional with other software packages · Ability to integrate with current EMS software and proposed Fire House Software . Agency References . Price · Familiarity with Roark software for data conversion 5/8/2007 7 Software Design cant The server operating system, for which the CIS software will run under is Microsoft Windows Server 2003 R2. This robust operating system is the industry standard for controlling software applications and security. This is the standard server operating system chosen by the City of Paris. And with our Enterprise Agreement with Microsoft and Software Assurance programs, future upgrades and support are included at no additional costs. cirRIX' 9 Acronis WlOd!'P crystalreports.com -""', Other software such as Crystal Reports, Citrix, and Symantec Enterprise AV will serve as support applications to enhance the database efficiency. Our Acronis Enterprise backup solution will "mirror image" the servers at night via fiber optics to the 3500 Gigabyte SAN Server. Field laptops will be using the CSI Mobile interface and GPS technology under Microsoft Windows XP Professional SR2. Software Design cant FIREHOUSE Software:.a... " The initial concept of the CAD / Records / Mobile System was to interface with existing EMS and fire department software. EMS software is up to date and meets the needs of the EMS department. The Fire Reports software currently in use by the fire department was found lacking in meeting the needs of the fire department, now or in the future. A decision was made to move the fire department to the more widely used and significantly better Firehouse Software. The Firehouse software application, while not part of the CAD interface, has mobile accessible applications that provide the Fire dept with field accessible data that is now only available in print, or not at all. Modules such as occupancy contacts, building information, required water hydrant flow, technical information/alerts (preplans), inspections, chemicals, onsite materials, associated hydrants, and hazardous materials are integrated into the user interface. Dispatch data from the CIS CAD can be downloaded in real-time, as well as AVL and GPS location data. 5/8/2007 8 Hardware Design · Additional Servers are needed to store and process data · Mobile Data Infrastructure to get the data to and from the field · Laptops for mobile units to process, send and receive the data · Homeland Security Compliance Hardware Design cont The hardware design is composed of three parts: The servers to hold and process the data, the wireless infrastructure "medium" to distribute it, and the field base laptops to receive and send the relevant information. This Client-Server based topology provides the highest reliability of data security and redundant backup available. The core of the CAD data center, located at the Police Department, is four Dell Poweredge 2950 Servers. These powerful servers offer dual quad- core processors (8 CPU's) each, and 4 or 8 Gb of RAM. With redundant power supplies and RAID 10 hard drive configurations, they are the most reliable servers on the market. These servers will be on 24 hour battery backup for maximum availability. 5/8/2007 9 5/8/2007 Hardware Design cont The data will be backed up to an EMC Storage Area Network (SAN) via fiber optic cable at speeds up to 4Gps - on-site initially, but eventually moving off site to a secure location. These rack mounted servers will be in a temperature controlled data center, and secured by hardware and software locks. The data stored and processed on these servers will be sent via 128-bit AES Encryption plus user authentication to the field components by a high-speed proprietary wireless network. Hardware Design cont The next component is the field based units; generally computer laptops, but may also be palm based devices, as well as cameras. These laptops will be mounted inside the patrol units, ambulances and fire engines. Mounted directly to the floor or dash by special mounting hardware, the laptops will be hard-wired into the vehicles electrical system and power protected by vehicle "charge- guards" to prevent overcharging and draining of the vehicles battery. This laptop will provide the dispatch "interface" to the same server that the actual dispatchers are using - therefore call information such as address, scene security issues, suspect information, patient condition and assessment, and hydrant locations, will now be sent directly to the units, and NOT over the voice radio. This provides for improved privacy for crime victims or HIPPA protected medical patients, as well as more reliable information for first responders and emergency personnel for their security. This alone will greatly increase the efficiency of dispatching emergency calls. 10 Wireless Solutions Examined The wireless (mobile data) infrastructure is an integral part of the project. No amount of hardware and software data can be useful if it doesn't get to the emergency workers that need it. Many topologies and mediums were considered. These include Cellular Air Cards, UHF Data Radio, Fire-Tide Mesh, Motorola Canopy Mesh, and GE MDS 900 Mercury Network. Staff made site visits at San Marcus, Wiley, Mt. Pleasant, and talked with many other cities regarding their current wireless mobile network infrastructure. · Cellular Air Cards · Pros No upfront cost, 3rd Party Supported · Cons Recurring monthly charge, $4500+ · Undependable · Network Security out of our Hands · UHF Data Radio (400 Mhz) . Pros . Good Coverage area . Only One Access Point Required . Cons · Upfront Cost is similar to MDS Mercury, $160,000 · Data Transmission Rate maybe up to 112Kbs - SLOW . No Option to Expand · Fire-Tide Mesh · Pros · Data transmission rate - broadband fast · Cons · Cost - over $900,000 plus site leasing · Over 200 radio points needed inside the Loop for coverage 5/8/2007 11 · Motorola Canopy Mesh · Pros · Mesh network is industry standard for urban areas · Data transmission rate is broadband fast · Cons · Cost - $1,100,000 · Over 400 radio points are needed inside the Loop for coverage · GE MDS Mercury 900 Mhz · Pros · Cutting edge technology · Data transmission rates from 512-1500 kbs · Low Maintenance and ruggedized · Better signal penetration in and around structures · Expandable to future growth · Cons · Requires 5 access points Mercury 900 Public Safety Network Five Access Points are used: West Elevated Water Tower East Elevated Water Tower The Police Dept Radio Tower Texas DPS Radio Tower Airwaves Communication Tower where all of the cities voice radios are based now. These towers will be connected to the cities network backbone via buried Fiber Optic Cable or Motorola Wireless Backhauls, using the 4.9 GHz Emergency Services band. All data will be encrypted at 128-bit AES and authenticated both by user authentication and MAC address authentication. This is NOT a citywide wireless internet service, but rather a secured mobile data network for emergency services. 5/8/2007 12 This is a map of the expected coverage at -85dbi of the mobile data infrastructure using the Mercury 900 Wireless Bridge Radios. While this area will have the highest rate of connectivity, the actual coverage will extend to a larger area, but at a slower data rate. Mobile Data Roaming .\tETMoTION WlltllESS With multiple vehicles and multiple personnel - constantly in motion while driving - getting the data to follow - seamlessly _ this is where the magic begins. 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All software, infrastructure Acquisition hardware, and mobile data components are available through state contracts, CISV, DIR, and other "already bid" price programs and will be directly monitored and administered by City Personnel. 5/8/2007 14 Proposed Timeline for Completion Begin 14 days City Council Approval to Proceed - Project Mgmt Begins Meetings by Dept Heads/City Manager to finalize quantities, locations and hardware/software requirements Complete and issue PO's for goods/services CIS/MDS ordered and timeline finalized Computer Hardware Servers and Laptops are ordered Servers/SAN Installed and Customized Laptop software and configuration begins Dell Engineer Confirms Hardware/Server OS Integrity CIS begins install of CAD/AVL Apps on Servers/Migration MDS Hardware arrives and staging/programming begins Firehouse Records Mgmt Install on SQL Server Backhaul and Access Point Installation begins Vehicle Installation and testing begins MDS AP and Backhaul Testing and Optimization MDS Engineer Validation of Install and Tweaking Begin Field testing of CAD and Mobile Data Begin field training personnel 15 days 21 days 22 days 42 days 45 days 50 days 55 days 60 days 61 days 64 days 70 days 75 days 80 days 90 days 100 days Live Date: To Be Determined, however our goal would be by Oct 1, 2007 Conclusion This project obviously entails a large investment of time, money and resources. The staff recommendation on CIS software, FireHouse Software, other required software, hardware design and MDS mobile infrastructure is made due to our belief that this is a long term solution with best practices and will provide other city services the ability to join the mobile network to increase their effectiveness. We have adopted that perspective in planning this project, looking toward the future instead of what will just get us by for today. The returns on the investment are expected to make all emergency services more efficient and effective in these areas: Faster and more complete information sharing for officers to solve crimes More efficient dispatching of emergency service units to calls for service Ending redundant data input More effective use of personnel Dispatchers become more efficient and effective More Information available for dispatchers and responding units Field reporting keeps officers in the field Reduction of duplicate radio traffic Possibility of clerical staff reduction Increased availability of data to all agencies in the event of a disaster 5/8/2007 15 More importantly..... As we detail what is going to make emergency services more effective and efficient, we do not want to lose sight of why we are wanting more effectiveness and efficiency. That is, what does this mean to our citizens on the streets ? Faster Response Times Better Emergency Services Improved Information available to citizen requests Enhanced Reports available for Council consideration More accurate reports on emergency services activity More visibility for police in the community instead of at the station Ability for Statistical reports on Web Pages Future expansion that could include other emergency services Possible revenue generation for those services We ask for your consideration, trust, funding, and encourage any questions as to our planning, reasoning and conclusions. Preliminary Cost Estimate Our initial estimates of $440,000 were for the CAD Only software, a single hardware server and UHF radio mobile infrastructure. In the process of examining all of our needs we found the fire department software needed replacing, the mobile data solution did not have the speed or capabilities we needed, and that the software would need hardware that was more capable of handling the demands. In being diligent in asking for what we consider a "one-time" request, we wanted long term service, expansion ability without having to re-engineer the system, covering all of the bases, with no surprises and no built-in obsolescence. Item CAD/OS Mobile Data FireHouse Software Hardware (Servers, Laptops) Project Management Continaenev Fund Initial $281,000 $132,000 $ 0 $ 27,000 $ 0 $ 0 $440,000 Current $451,000 $188,000 $ 28,000 $ 71,000 $ 12,000 $ 44.000 $794,000 5/8/2007 16 . T The Financial Costs · Computer Software (8) · Computer Hardware · Mobile Data Transmission Network · Contingency (60/0) · Project Management $478,448 $ 70,800 $188,713 $ 44,278 $ 12,000 · Total $794,239 Payout Options · CIS Software has a program that allows up to a 3 year payout - interest free - for their software cost component. · Reserve Funds Initial Outlay $510,239 · 2007-2008 Budget Amount $142,000 · 2008-2009 Budget Amount $142,000 · Re-occurring costs on software, hardware maintenance to be included in department budgets after first 3 years. (approx $25k- $30k/year) 5/8/2007 17 City Council Approval to Proceed - Project Mgmt Begins Complete and issue PO's for goods/services CIS CAD Contract Signing Comtex MDS Initial Project Mgmt Other Installation Hardware/Software Dell Servers and Laptops Comtex MDS Delivery Project Mgmt Wireless Backhauls MDS Engineer Validation - Comtex Final CIS CAD Completion Firehouse Software Project Mgmt Cash Flow Projection During The Project Begin 15 days 21 days 30 days 40 days 52 days 60 days 60 days 70 days 80 days 85 days 91 days 100 days $122,000 $ 80,000 $ 2,000 $ 42,500 $ 59,000 $ 40,000 $ 2,000 $ 22,500 $ 40,000 $ 20,000 $ 28,000 $ 8,000 $466,000 The $44,000 contingency fund mayor may not have to be implemented. All dates are subject to product availability, and may be delayed. THAN K YOU 5/8/2007 18