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17-RES AUTHORIZING INTERLOCAL AGREEMENT BETWEEN ARK-TEX COUNCIL OF GOVERNMENTS FOR E9-1-1 SERVICE AND PSAP EQUIPCITY COUNCIL AGENDA ITEM BRIEFING SHEET Submittal Date: Originating Department: Presented By: Agenda Item No.: 12/22/2011 Council Date: Police Chief Hundley 17. O 1 /09/2011 RECOMMENDED MOTION: Move to approve a resolution authorizing an Interlocal agreement between the Ark-Tex Council of Governments for E9-1-1 service and PSAP Equipment for the City of Paris and authorizing the Mayor to execute all necessary documents. POLICY ISSUE(S): E9-1-1 Service, Public Safety; Communications BACKGROUND: The City of Paris Police Department has been the Public Safety Answering Point (PSAP) since the inception of 9-1-1 service for Paris and Lamar County. Every two years, the interlocal agreement between the Ark-Tex Council of Governments has been executed to continue this service. The COG is the administrator for E9-1-1 Service for region. The term of the interlocal agreement is September 1, 2011 through August 31, 2013. Staff received the packet on November 30, 2011. BOARD/COMMISSION RECOMMENDATION: EXHIBITS: Resolution and Interlocal Agreement ACTION: BUDGET INFO: ❑ Financial Report ❑ Minute Order Expense ❑ Department Report ~ Resolution Budgeted Amt. ❑ Presentation ❑ Ordinance y'I'D Actual ❑ Public Hearing ❑ Other Acct. Name Acct. Number FISCAL NOTES: There is no cost associated with this agreement. REVIEWED AND APPROVED BY: ~ Administration E City Clerk ❑ Community Development ❑ EMS/IT ❑ Finance ❑ Fire ❑ Municipal Court M Legal ❑ Library E Police ❑ Eng./Public Works ❑ Utilities City of Paris Revised 2/04/08 105 DRAFT RESOLUTION N0. A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF PARIS, TEXAS, APPROVING AND AUTHORIZING AN INTERLOCAL AGREEMENT FOR E9-1-1 SERVICE AND PSAP EQUIPMENT BETWEEN THE CITY OF PARIS AND ARK-TEX COUNCIL OF GOVERNMENTS; MAKING OTHER FINDINGS AND PROVISIONS RELATED TO THE SUBJECT; AND DECLARING AN EFFECTIVE DATE. WHEREAS, the Ark-Tex Council of Governments is a regional planning commission and political subdivision of the State of Texas organized and operating under the Texas Regional Planning Act of 1965, as amended and in that capacity has developed a strategic plan to establish and maintain 911 emergency telephone service in the Northeast Texas State Planning Region Number Five; and, WHEREAS, the aforesaid strategic plan has been approved by the Texas Commission on State Emergency Communications; and, WHEREAS, the City of Paris is a local government that operates one or more public safety answering points that assists in implementing the strategic plan, as authorized by Chapter 771 of the Health and Safety Code. WHEREAS, Chapter 791 of the Government Code, entitled "The Interlocal Cooperation Act," authorizes local governments, including municipalities, to contract with state agencies to cooperate in the performance of governmental functions common to both governmental entities; and, WHEREAS, the Ark-Tex Council of Governments and the City of Paris desire to enter into an Interlocal agreement for E-9-1-1 service and PSAP equipment. NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF PARIS, TEXAS, THAT: Section 1. The findings set out in the preamble to this resolution are hereby in all things approved. Section 2. That an Interlocal Agreement by and between the Ark-Tex Council of Governments and the City of Paris for E-9-1-1 services and PSAP equipment is hereby approved, a copy of which is attached hereto and for all purposes incorporated herein as Exhibit "A", and that the City Manager be, and he is hereby, authorized and directed to execute, on behalf of the City of Paris, any necessary documents. -1 106 Section 3. That, to the extent the aforesaid Interlocal Agreement specifies that either or both parties are required to pay for the performance of governmental functions and services, the aforesaid payments shall be made from current revenues available to the paying party. Section 4. That, to the extent the aforesaid agreement provides for contractual payments, the City Council hereby finds and determines that the amount of said compensation to the receiving party is hereby determined to be fair and reasonable compensation for the service and functions performed. Section 5. That this resolution shall be effective from and after the date of passage. PASSED AND APPROVED this 9th day of January, 2012. A.J. Hashmi, M.D., Mayor ATTEST: Janice Ellis, City Clerk APPROVED AS TO FORM: W. Kent McIlyar, City Attorney 107 A~~~~EX COUNC« aF GOV'ERNMENTS W -rl " K maKe ` ~ALL RECEIVED DEC 0 8 2011 November 30, 2011 CITY MANAGER PARIS, TEXAS Mr. Aryumand H i, Mayor City of Paris P. O. Bo 37 Paris exas 75460-9037 Re: Interlocal Agreement for E9-1-1 Service Dear Mayor Hashmi: Enclosed herewith, please find two original Interlocal Agreement for E9-1-1 Service and PSAP Equipment for the City of Paris. This agreement, basically, is like in form to the agreement executed in 2009, and contains updated Exhibits"A" through "E", including Exhibit "B", PSAP Equipment Inventory. Please cause this instrument to be brought before the City Council for approval, if necessary. Upon approval, please execute both instruments where marlced, on the signature page of the agreement and also on Exhibit "A". Please retum one executed copy to the undersigned along with a copy of the Resolution of the City Council, if required. We appreciate your response to this request. If you have any questions, please feel free to contact the undersigned. Yours truly, andi Embr rogram Manager SSE Encl POST OFFICE BOX 5307 • TEXARKANA, U.S.A. 75505-5307 •TELEPHONE (903) 832-8636 • FAX (903) 832-3441 •TTY/TDD (903) 832-5351 Equal Opportunity Employer/Program • Auxiliary Aids and Services are available upon request to individuals with disabilities. 1 l~ Ark-Tex Council of Governments Interlocal Agreement for E9-1-1 Service and PSAP Equipment for City of Paris, Texas Ark-Tex Council of Governments P. O. Box 5307 4808 Elizabeth St. Texarkana,Texas 75505 903-832-8636 (Voice) 903-832-3441 (Fax) Rev 042009 1 09 ARK-TEX COUNCIL OF GOVERNMENTS INTERLOCAL AGREEMENT FOR E94 -1 PUBLIC SAFETY ANSWERING POINT SERVICES AND PSAP EQUIPMENT Article 1: Parties & Purpose 1.1 The Ark-Tex Council of Governments (RPC) is a regional planning commission and political subdivision of the State of Texas organized and operating under the Texas Regional Planning Act of 1965, as amended, Chapter 391 of the Local Government Code. The RPC has developed a Strategic Plan to establish and operate 9-1-1 service (Strategic Plan) in State Planning Region 5(Region), and the Commission on State Emergency Communications (Commission) has approved its current Strategic Plan. 1.2 The Citv of Paris, Texas, (Local Government) is a local government that operates a Public Safety Answering Point (PSAP) that assists in implementing the Strategic Plan as approved by the Commission. 1.3 The Commission, as authorized by Health & Safety Code, Chapter 771, is the oversight and funding authority for regional planning commissions implementing 9-1-1 service. 1.4 The Contract for 9-1-1 Services between the Commission and the RPC requires the RPC to execute interlocal agreements with local governments relating to the planning, development, operation, and provision of 9-1-1 service, the use of wireline and wireless 9- 1-1 fees and equalization surcharge appropriated to the Commission and granted to the RPC (9-1-1 Funds) and adherence to Applicable Law. Article 2: Applicable Law 2.1 Applicable laws include, but are not limited to, the Texas Health and Safety Code Chapter 771; Commission Rules (Title 1, Part 12, Texas Administrative Code) and Program Policy Statements; the biennial state General Appropriations Act, Texas Government Code (including Uniform Grant and Contract Management Standards [UGMS]), Chapter 783 and Title 1, Part 1, Chapter 5, Subchapter A, Division 4, Texas Administrative Code; Preservation and Management of Local Government Records Act, Chapter 441, Subchapter J; and Resolution of Certain Contract Claims Against the State, Chapter 2260); Texas Local Government Code (including Regional Planning Commissions Act, Chapter 391). 2.2 Any new or amended policy or procedure, other than an adopted rule, shall be enforceable against the Local Government 30 days following the date of its adoption unless the RPC finds and declares that an emergency exists which requires that such policy or procedure be enforceable immediately. The RPC shall provide the Local Government written notice of all new or amended policies, procedures or interpretations of Commission rules within a reasonable time after adoption, and in any event at least 10 - 1 110 days prior to the time such policies or procedures are enforceable against the Local Government. Article 3: Deliverables 3.1 The Local Government agrees to: 3.1.1 Operate and maintain one PSAP located at the Paris Police Department, 2910 Clarksville St., Paris, Texas 75460; 3.1.2 Provide 9-1-1 public safety answering service 24 hours per day, seven days per week; and 3.1.3 Cooperate with the RPC in providing and maintaining suitable PSAP space meeting all technical requirements. 3.2 Ownership, Transference & Disposition of Equipment 3.2.1. The RPC and the Local Government shall comply with Applicable Law, in regards to the ownership, transfer of ownership, and/or control of equipment acquired with 9-1-1 Funds in connection with the provision of 9-1-1 service (9-1-1 equipment). 3.2.2 The RPC shall establish ownership of all 9-1-1 equipment located within the Local Government's jurisdiction. The RPC may maintain ownership, or it may agree to transfer ownership to the Local Government according to established policy. 3.2.3 The Local Government shall ensure that sufficient controls and security exist by which to protect and safeguard the 9-1-1 equipment against loss, damage or theft. 3.2.4 Ownership and transfer-of-ownership documents shall be prepared by the RPC and signed by both parties upon establishing ownership or transference of ownership of any such 9-1-1 equipment in accordance with UGMS and the State Comptroller of Public Accounts. Sample forms are provided as Attachments A and B to this Agreement. 3.2.5 Replacement insurance on 9-1-1 equipment shall be purchased and maintained by the RPC and proof of insurance shall be provided upon request. 3.2.6 The RPC and/or the Commission shall be reimbursed by the Local Government for any damage to 9-1-1 equipment other than ordinary wear and tear. 3.3 Inventory 111 3.3.1 The RPC shail maintain a current inventory of all 9-1-1 equipment consistent with Applicable Law; 3.3.2 All 9-1-1 equipment shall be tagged with identification labels. 3.3.3 Any lost or stolen 9-1-1 equipment shall be reported to the RPC as soon as possible. 3.4 Security 3.4.1 The Local Government shall limit access to all 9-9-1 equipment and related data only to authorized personnel. 3.5 Training 3.5.1 The Local Government shall notify the RPC of any new 9-1-1 call takers and schedule for applicable training as soon as possible. 3.6 Operations The Local Government shall: 3.6.1 Designate a PSAP supervisor and provide related contacf information to the RPC; 3.6.2 Monitor and test the 9-1-1 equipment and report any failures or maintenance issues immediately to the appropriate maintenance vendor and/or the RPC; 3.6.3 Coordinate with the RPC and local elected officials in the planning for and implementation and operation of all 9-1-1 equipment; 3.6.4 Allow 24-hour access to the 9-1-1 equipment for repair and maintenance service, as required; 3.6.5 Assist the RPC in conducting inspections of all 9-1-1 equipment at the PSAP as identified by the RPC for quality assurance; 3.6.6 Test all Telecommunications Devices for the Deaf (TDD) for proper operation; 3.6.7 Log all TDD 9-1-1 calls and equipment testing as required by the Americans with Disabilities Act of 1990; 3.6.8 Log all trouble reports and make copies available to the RPC as required by the RPC; 112 3.6.9 Make no changes to 9-1-1 equipment, software or programs without prior written consent from the RPC. Articie 4: Performance Monitoring 4.1 The RPC and the Commission reserve the right to perform on-site monitoring of the PSAP(s) for compliance with Applicable Law and performance of the deliverables specified in this Agreement. The Local Government agrees to fully cooperate with all monitoring requests from the RPC and/or the Commission for such purposes. Article 5: Procurement 5.1 The RPC and the Local Government agree to use competitive procurement practices and procedures required by Applicable Law and RPC procurement policies in connection with any procurement to be funded with 9-1-1 Funds. 5.2 The RPC shall purchase supplies necessary for performance of the deliverables per this Agreement including, but not limited to, printer paper, DVDs, and print cartridges. Article 6: Financial 6.1 As authorized by Applicable Law, the provisioning of 9-1-1 service throughout the Region is funded by Commission grants of appropriated 9-1-1 Funds. 6.2 The RPC will provide 9-1-1 Funds to the Local Government on a cost reimbursement basis using a monitoring process that provides assurance that the reimbursement requests from the Local Government are complete, accurate, and appropriate. 6.3 The RPC may withhold, decrease, or seek reimbursement of 9-1-1 Funds in the event that those 9-1-1 Funds were used in noncompliance with Applicable Law. 6.4 The Local Government shall reimburse the RPC and/or the Commission, as applicable, any 9-1-1 Funds used in noncompliance with Applicable Law. 6.5 Such reimbursement of 9-1-1 Funds to the RPC and/or the Commission, as applicable, shall be made by the Local Government within 60 days after demand by the RPC, unless an alternative repayment plan is approved by the RPC and then submitted to the Commission for approval. 6.6 The Local Government commits to providing 9-1-1 services as a condition to receiving 9-1-1 Funds as prescribed by the RPC's Strategic Plan and any amendments thereto. Article 7: Records 7.1 The Local Government will maintain adequate fiscal records and supporting documentation of all 9-1-1 Funds reimbursed to the Local Government for 9-1-1 service 113 consistent with Applicable Law and generally accepted accounting principles and as approved in the RPC's current approved Strategic Plan; 7.2 The RPC or its duly authorized representative shall have access to and the right to examine and audit all books, accounts, records, files, and/or other papers or property pertaining to the 9-1-1 service belonging to or in use by the Local Government, the PSAP, or by any other entity that has performed or will perform services related to this Agreement. 7.3 The Commission and State Auditor's Office shall have the same access and examination rights as the RPC. Article 8: Assignment 8.1 The Local Government may not assign its rights or subcontract its duties under this Agreement. An attempted assignment or subcontract in violation of this paragraph is void. Article 9: Nondiscrimination and Equal Opportunity 9.1 The RPC and the Local Government shall not exclude anyone from participating under this Agreement, deny anyone benefits under this Agreement, or otherwise unlawfully discriminate against anyone in carrying out this Agreement because of race, color, religion, sex, age, disability, handicap, or national origin. Article 10: Dispute Resolution 10.1 Disputes include, but are not limited to, disagreement between the parties about the meaning or application of the Strategic Plan, the Applicabfe Law or policy, or this Agreement. 10.2 The parties desire to resolve disputes without litigation. Accordingly, if a dispute arises, the parties agree to attempt in good faith to resolve the dispute between them. To this end, the parties agree not to sue one another, except to enforce compliance with this Article 10, until they have exhausted the procedures set out in this Article 10. 10.3 At the written request of either party, each party shall appoint one non-lawyer representative to negotiate informally and in good faith to resolve any dispute arising between the parties. The representatives appointed shall determine the location, format, frequency, and duration of the negotiations. 10.4 If the representatives cannot resolve the dispute within 30 calendar days after the first negotiation meeting, the parties agree to submit the dispute to a mutually designated legal mediator. Each party shall pay one-half the total fee and expenses for conducting the mediation. 10.5 The parties agree to continue performing their duties under this Agreement, which are unaffected by the dispute, during the negotiation and mediation process. - 114 10.6 If inediation does not resolve the parties' dispute, the parties may pursue their legal and equitable remedies. Article 11: Suspension for Unavailability of Funds 11.1 In the event that (i) the RPC's approved budget and/or appropriations to the Commission from the Texas Legislature do not permit or otherwise appropriate funds for reimbursement to Local Government provided for in this Agreement, and (ii) such lack of permission or non-appropriation shall not have resulted from any act or failure to act on the part of the RPC, and (iii) the RPC has exhausted all funds legally available for reimbursement to Local Government, and no other legal procedure shall exist whereby payment hereunder can be made to Local Government; and (iv) RPC has negotiated in good faith with Local Government to develop an alternative payment schedule or new agreement that will accommodate RPC's approved budget and/or appropriations for the applicable period, then RPC will not be obligated to reimburse the Local Government for the applicable budget year(s). Article 12: Notice to Parties 12.1 Notice under this Agreement must be in writing and received by the party against whom it is to operate. Notice is received by a party (1) when it is delivered to the party personally; or (2) on the date shown on the return receipt if mailed by registered or certified mail, return receipt requested, to the party's address specified in this Article and signed on behalf of the party. 12.2 The RPC's address is: Ark-Tex Council of Governments 4808 Elizabeth St. Texarkana, Texas 75505 The Local Government's address is: City of Paris P. O. Box 9037 Paris, Texas 75460 12.3 A party may change its address by providing notice of the change in accordance with paragraph 12.1. Article 13: Effective Date and Term 13.1 This Agreement is effective as of September 1, 2011, and shall terminate on August 31, 2013. 13.2 In the event of default in the performance of this Agreement, the non-defaulting party may terminate this Agreement after providing written notice of the default to the 115 defaulting party, and the failure of the defaulting party to cure said default within 30 calendar days of said notice. 13.3 If this Agreement is terminated for any reason, the RPC shall not be liable to the Local Government for any damages, claims, losses, or any other amounts arising from or related to any such termination. Article 14: Force Majeure 14.1 The RPC may grant relief from pertormance of the Agreement if the Local Government is prevented from performance by act of war, order of legal authority, act of God, or other unavoidable cause not attributable to the fault or negligence of the Local Government. The burden of proof for the need of such relief shall rest upon the Local Government. To obtain release based on force majeure, the Local Government shall file a written request with the RPC. Article 15: Confidentiality 15.1 The parties will comply with the Texas Public Information Act, Government Code, Chapter 552 as interpreted by judicial opinions and opinions of the Attorney General of the State of Texas. This Agreement and all data and other information generated or otherwise obtained in its performance may be subject to the Texas Public Information Act. The parties agree to maintain the confidentiality of information received during the performance of this Agreement. 15.2 The Local Government or its duly authorized representative will notify the RPC upon receipt of any requests for information. Article 16: Indemnification 16.1 To the extent authorized by law, each party agrees to indemnify the other and agrees to defend its governing body members, officers and employees, against any claim, suit or administrative proceeding, and to indemnify them against any liability including all costs, expenses, and reasonable attorney's fees incurred arising out of an act or omission of the governing body, any officer, employee or agent in carrying out this Agreement. Article 17. Historically Underutilized Business Requirements 17.1 The Local Government shall comply with requirements of Chapter 2261 of the Government Code regarding Historically Underutilized Businesses. Article 18: Miscellaneous 18.1 For purposes of this Agreement, terms not specifically defined herein are defined in the Applicable Laws. 116 18.2 Each individual signing this Agreement on behalf of a party warrants that he or she is legally authorized to do so, and that the party is legally authorized to perform the obligations undertaken. 18.3 This Agreement constitutes the entire agreement between the parties and supersedes any and all oral or written agreements between the parties relating to matters herein. An amendment to this Agreement is not effective unless in writing and signed by both parties. 18.4 All parties agree that should any provision of this Agreement be determined to be invalid or unenforceable, such determination shall not affect the term of this Agreement, which shall continue in full force and effect. 18.5 The following Attachments are part of this Agreement: Attachment A Ownership Agreement Attachment B PSAP Inventory Attachment C Scope of Work Attachment D PSAP Operations Performance Measures and Monitoring Attachment E Commission Documents - Legislation, Rules and Program Policy Statements 18.6 This Agreement is binding on, and to the benefit of, the parties' successors in interest. 18.7 This Agreement is executed in duplicate originals. ARK-TEX COUNCIL OF GOVERNMENTS CITY OF PARIS g Y~~~:~~.~ t By: Name: L. D. Williamson Title: Executive Director Date: Ai'~" % Name: Arjumand Hashmi Title: Mayor Date: 117 Attachment A Ownership Agreement As stipulated in Article 3 of the Agreement, the RPC shall establish ownership of all 9-1-1 equipment located within the Local Government's jurisdiction. The RPC hereby establishes all 9-1-1 equipment located at the Paris Police Department, 2910 Clarksville St., Paris, Texas, and purchased solely by RPC to be the property of the Ark-Tex Council of Governments, hereinafter referred to as "Owner". Following is an itemized listing of 9-1-1 equipment, attached hereto and made a part hereof as Attachment B, hereby defined as the property of Owner. ARK-TEX COUNCIL OF GOVERNMENTS ~ • By CITY OF PARIS By: Name: L. D. Williamson Title: Executive Director Date: , Name: Arjumand Hashmi Title: Mayor Date: 118 Attachment B Revised 10/18/11 SE PSAPINVENTORY ARK-TEX COUNCIL OF GOVERNMENTS PSAP: PARIS P.D. COUNTY: LAMAR MANUFACTURER EQUIPMENT DESCRIPTION SERIAL NUMBER INSTALL DATE ATCOG INV. NO. New E ui ment Instailed: 10/18/11 Position #1 Deil 190St 19" monitor CN-ORNMH6-74445-13F-BL3L 10/18/2011 5244 Dell 190St 19" monitor CN-ORNMH6-74445-13F-BJML 10/18/2011 5245 CPU-HP Z200 2UA1071460 10/18/2011 5255 AC U 11116K 10/18/2011 5263 Nortel Phoneset T 7316E NNTMHPGOK2LR 1/13/2007 4264 Position # 2 Dell 190St 19" monitor CN-0RNMH6-74445-13F-BP7L 10/18/2011 5246 Dell 190St 19" monitor CN-ORNMH6-74445-13F-BSVL 10/18/2011 5247 ACU 11118K 10/18/2011 5264 CPU-HP Z200 2UA107144R 10/18/2011 5254 Nortel Phoneset T 7316E NNTMHPGOVD67 1/13/2007 4266 Position # 3 Dell 190St 19" monitor CN-ORNMH6-74445-13F-BJRL 10/18/2011 5243 Dell 190St 19" monitor CN-ORNMH6-74445-13F-BJAL 10/18/2011 5242 ACU 11117K 10/18/2011 5262 CPU-HP Z200 VBN3C22336 10/18/2011 5248 HP Ke board BAUHPOIVBZR8A6 10/18/2011 5258 Nortel Phoneset T 7316E NNTMHPGOKE40 1/13/2007 4263 911 Printer HP Laser'et P2035n VN133C22336 10/18/2011 5261 Backroom Switch ProServe CN0302GOG0-J9450-60001 10/18/2011 5249 DC1 VESTA HP Pro Liant ML 310 MX2050003V 10/18/2011 5259 Server MaGIC HP Pro Liant ML 310 MX2050004S 10/18/2011 5260 Business Comm Module Nortel BCM NNTMRA605001 1/13/2007 4259 119 Paris PD Eauioment Inventorv lcontinuedl MaGIC Deil 15" Monitor CNOV4795-71618-647 G481 1/13/2007 4260 Plant CML Multi Trunk Unit 852210-00301 1/13/2007 4267 UPS Tri Lite 9923ALCPD623200003 8/17/2011 5253 DICTAPHONE 32 CH GUARDIAN 32241- 032 COST SHARE S42181 N/A SWB ALI ROUTER Cisco 2800 FTX13358050 02/19/10 4799 AT&T ALI OUTER Cisco 2800 FTX1335805W 02/19/10 4800 Ultratec TDD 17822728031 3754 WAN INSTALLATION Server HP DataS nc Server MX201000V 8/5/2010 4859 Router Cisco 2811 FTX1406AOKG 8/5/2010 4860 Netclock S ectracom 9300 Series 3650 8/5/2010 4861 1~0 Attachment C Scope of Work Locai Government will: • Designate a PSAP Supervisor and provide related contact information as a single point of contact for ATCOG. • Coordinate with ATCOG in the pfanning for, implementation and operation of all 9-1-1 equipment. • Monitor the 9-1-1 equipment, report any failures or maintenance issues immediately to the appropriate telephone company, and notify ATCOG if appropriate response is not forthcoming from the company. • Keep a log of all trouble reports and make copies available to ATCOG at quarterly monitoring visits or upon request. • Notify ATCOG of any and all major service-affecting issues or issues needing escalation within a service provider's organization. • Make wireless test calls and wireline exchange test calls no less than once per month. • Log all incoming test calls, whether by PSAP or service provider and make copies available to ATCOG. • Test all 9-1-1 and ancillary equipment for proper operation and user familiarity at least once per month. • Test alternate routing switch (make busy switch) once a month. • Test all 9-1-1 TDD/TTYs for proper operation and to maintain user familiarity at least once per month. • Log all TDD/TTY calls, and make copies available to ATCOG and Department of Justice on an as-needed basis. • Limit access to all 9-1-1 equipment and related data only to authorized personnel. • Provide a safe and healthy environment for all 9-1-1 call takers/dispatchers which enhances proper use and maintenance of 9-1-1 equipment. • Fax printouts to ATCOG of wireless or CLEC test calls and /or any applicable paperwork required by CSEC within 24-hours. • Not change or modify any configuration of 9-1-1 equipment, software, programs or hardware provided by ATCOG. • Keep PSAP area, 9-1-1 equipment and backroom equipment area and backroom equipment clean and free of dust accumulation • The PSAP shall notify ATCOG of any service provider changes and/or changes in phone numbers programmed on the 9-1-1 equipment. • Fax ANI/ALI Problem Call Reports including wireless information within 24 hours of the initial 9-1-1 call. • Will complete and return incomplete ANI/ALI Problem Call Reports back to ATCOG within 72 hours. ATCOG will: As administrator for 9-1-1 services for the region, agree to receive monies from monthly access lines and/or equalization surcharge fees and to pay non-recurring and monthly recurring system and equipment costs according to the terms outlined in the regional plan. 121 • Agree to maintain appropriate accounting and reporting mechanisms for inclusion of 9-1-1 financial activities in an ATCOG annual audit. • Coordinate public education and information throughout the system. • Serve as the Contracting entity with the appropriate telephone companies for service and equipment. • Complete such reports and other documentation as may be required by the CSEC, the PSAPs, the Public Agency, or the service providers. • Consistent with UGMS and applicable law, any equipment purchased by ATCOG for the specific use of Public Agency, shall be owned by ATCOG. • Consistent with UGMS and applicable (aw, ATCOG shall maintain of a current inventory of all 9-1-1 equipment located within the PSAPs, as listed on the Attachments B. ATCOG shall conduct physical inventories annually. • ATCOG shall continue address maintenance activities for Bowie County in accordance with the approved Strategic Plan (including any approved amendments) as a condition of the receipt of 9-1-1 funds as prescribed by the Strategic Plan. • Wil) purchase supplies necessary for the continuous operation of the 9-1-1 equipment, in compliance with proper procurement procedures. • Provide updated county maps to PSAPs, county agencies and officials annually. 122 Attachment D PSAP Operations Performance Measures and Monitoring Reports The RPC may request that the Local Government provide it with specialized reports which will not duplicate information readily available from vendors. Such reports shall include, but are not limited to: None LOqS The Local Government shall provide copies of logs and reports to assist with the RPC's collection of efficiency data on the operation of PSAPs including, but not limited to: 1. Trouble report logs at least once per quarter; 2. List of service affecting issues once per quarter; 3. Certification of TTY/TDD testing once per quarter; and 4. TTY/TDD test call logs. 5. Wireless and wireline test call logs Quality Assurance Inspections RPC personnel will conduct site visits at least once per year to inventory and evaluate the condition of PSAP equipment, efficiency of PSAP operations, and compliance with the Agreement. In addition, quality assurance inspections will be conducted on the following: CPU (Computer) TDD/TTY Make Busy Switch ALI Screen System Printer Voice Recorder Keyboard Alarm Overflow Tests will also be conducted at least once monthly on 9-1-1 software to ensure proper operation and correct information received. Those tests shall include, but not be limited to: Wireline test call Wireless Phase II test call TDD/TTY test call to 9-1-1 PSAP equipment and to ten-digit PSAP administrative number not connected to PSAP equipment Make Busy Switch 123 Attachment E Commission Documents The following documents govern the funding and provisioning of 9-1-1 services by the RPC: Commission Legislation: http://www.911.state.tx.us/browse php/rules leqislation 2. Commission Rules: http://www.911.state.tx.us/browse.php/rules leqislation 3. Commission Program Policy Statements: http://www.911.state.tx.us/browse.php/programpolicy statements 124 Contract for 9-1-1 Senrice Article 1. Parties and Purposes 1.1 The Texas Commission on State Emergency Communications (°Commission") is charged by law with the responsibility to oversee the provision of 9-1-1 emergency services throughout the state, and Ar1c-Tex Council of Govemments ("RPC") is charged with the responsibility to provide these services in its regan. Providing these services requires a partnership among and cooperative efforts by the Commission, the RPC, and the local govemments represented on the RPC's goveming body. 1.2 The Commission and the RPC enter into this Contract for9-1-1 Service ("Contract") to clarify and better define the rights and duties of each in carrying out their individual and collective responsibilities under the law. ' Article 2. Compliance with Applicable Law 2.1 The RPC shall oomply with all applicable federal and state laws ("applicable IavW') in carrying out its strategic plan that has been approved by the Commission. 2.2 Applicable law includes, but is not limited to, Health and Safety Code Chapter 771; Commission Rules (Title 1, Part 12, Texas Administrative Code) and Program Policy Statements; the biennial state General Appropriations Act; Texas Govemment Code (including Uniform Grant and Contract Management Standards [UGMS]), Chapter 783 and Title 1, Part 1, Chapter 5, Subchapter A, Division 4. Texas Administrative Code; Presenration and Management of Local Govemmerrt Recorcis Act, Chapter 441, Subchapter J; and Resolution of Certain Contract Claims Against the State, Chapter 2260); Texas Local Govemment Code (including Regional Planning Commissions Act, Chapter 391). 2.3 The Commission may adopt new policies, procedures and rules and amend its existing policies, procedures and rules subject to applicable law. Any new or amended policy or procedune (other than an adopted rule) shall be enforceable against the RPC 30 days following the date of its adoption, unless the Commission finds and declares that an emergency exists which requires that such policy or procedure be enforceable immediately against the RPC. The Commission shall provide the RPC written notice of all new or amended policies, procedures and interpretations of Commission rules within a reasonable time after same are adopted by the Commission. 2.4 The RPC shall repay any allocated and distributed equalization surcharge and 9-1-1 servioe fees (collectively, p9-1-1 funds°) expended by the RPC in nonoompliance with applicable law. Such reimbursemerrt shall be made in acoordance with established Commission poliaes and procedures. The RPC shall 125 advise the Commission in writing of its efforts to reoover 9-1-1 funds in accordanoe with Article 4.1 herein. 2.5 In acoorriance with Health and Safety Code Sectan 771.078(cx6), the Commission may withhold disbursement of funds to the RPC for failing to follow a standard imposed by this Contract, a Commission rule and/or policy, or a statute. 2.6 The RPC shall maintain, at a minimum, a separate investment acoourrt for all 9-1-1 funds received. The RPC shalt utilize an accounting system that complies with applicable law, including specifically the requirements in UGMS, Subpart C- Post Award Requirements, Section .20 - Standards for Financial Management Systems - which requires recipients of state funds to maintain reoords which adequately identify the source and application of funds provided for financially assisted activities. These recorcls must contain information pertaining to grant or sub grant awands and authorizations, obligations, unobligated balances, assets, liabilities, outlays or expenditures, and income. Article 3. Monitoring Compliance 3.1 The RPC recognizes that the Commission reserves the right to perform monitoring of the RPC and/or its performing local govemments or Public Safety Answering Points (PSAPs) for compliance with applicable law, and the RPC agrees to cooperate fully with such monitoring. 3.2 The RPC recognizes that the Commission reserves the right to monitor RPC financial procedures and validate financial reimbursement requests for compliance with applicable law, accuracy, completeness, and appropriateness, prior to the Commission distributing allocated 9-1-1 funds. Article 4. Standard Interlocal Agreement with Local Governments 4.1 The RPC shall use interiocal agneemerrts between itself and its local govemments relating to the planning, development, operation, and provision of 9-1-1 service, the use of 9-1-1 funds and adherenoe to applicable law. These agneements must, at a minimum, provide for oompliance with applicable law by including provisions that: (a) the RPC will provide 9-1-1 funds to the tocal govemments on a cost reimbursement basis using a monitoring process that provides assurance that the reimbursemerrt r+equests from the local govemments ane oomplete, accurate, and appropriate; (b) the RPC may withhold, decnease, or seek reimbursement of 9-1-1 funds in the event that those 9-1-1 funds were used in nonoompliance with applicable law; (c) the local govemmerrts shall reimburse the RPC and/or the Commission, as applicable, any 9-1-1 funds used in nonoompliance with applicable law; 126 (d) reimbursement of 9-1-1 funds under subsection (c) shalt be made by the local govemment within 60 days after demand by the RPC, unless an altemative repayment plan is approved by the RPC and the Commission; (e) address the RPC's ownership, transfer of ownership, and/or control of equipment acquired with 9-1-1 funds in connection with providing 9-1-1 service ("9-1-1 equipment"); (fl require the RPC to maintain a current inventory of all 9-1-1 equipment; (g) require a control system to be developed by the local govemment to ensure adequate safeguards to prevent bss, damage, or theft of 9-1-1 equipment; (h) require reimbursement to the RPC and/or the Commission for damage to 9-1-1 equipment; other than ordinary wear and tear, (i) the local govemments will maintain adequate fiscal recorris and supporting documentatan of all 9-1-1 fu+xis reimbursed to such local govemments for 9-1-1 service oonsistent with applicable law and generally accepted acoounting principles, and as approved in the RPC's current approved Strategic Plan; (j) the Commission or its duly authorized representative sha11 have access to and the right to examine all books, acoounts, records, files, and/or other papers, or property pertaining to the 9-1-1 service, belonging to or in use by the local govemment, the PSAP, or by any other entity that has performed or will perform activities related to the agreemerts; (k) the local govemment will provide 9-1-1 service as a condition of the reoeipt of 9-1-1 funds as prescribed by the RPC strategic plan; and (I) funding of 9-1-1 service is vontingerrt* on appropriations made to the Commission by the Texas Legislatune, and if 9-1-1 funds are not made available to the RPC by the Commission or if legally available 9-1-1 funds are exhausted, then the RPC will not be obligated to provide the reimbursements coritemplated by this Contract. Article S. Competitive Procurement and Contract Administration 5.1 The RPC shall use competitive procurement practices and procedures similar to those required by applicable law in oonnection with the procunement of any items to be obtained with 9-1-1 funds. 12'7 5.2 The RPC shall include a specific, detailed statement of work, including appropriate benchmarks to evaluate compliance, in all contracts with vendors, local govemments, and PSAPs to be paid from 9-1-1 funds. 5.3 The RPC shall implement a oontract administration management system that ensures oontractors perform in acoordance with the terms, conditions, and specifications of their contracts or purchase orciers. 5.4 The RPC shall maintain sufficient records detailing the history of procurement, including the rationale for the method of procurement, the selection of contract type, the contractor selection or rejection, and the basis for the contract price, as outlined in the necords retention requiremerrts in UGMS. Articfe 6. Allocation and Use of 9-1-1 Funds 6.1 In accorciance with applicable law, the Commission shall allocate 9-1-1 funds appropriated to the Commission to the RPC soiely for use in carrying out its Commission-approved strategic plan. Funds will be distributed to the RPC quarterly, acoording to cument Commission payrnent methodology as set forth in Commission policy, unless the RPC is in substantial noncompliance with any applicable law or provision of this Contract The RPC shall utilize the money a)located only for providing 9-1-1 service within the RPC's jurisdiction. 6.2 The Commission shall ensure that no more than $12,750.000 appropriated to the Commission for the FY 2012-2013 biennium shall be allocated to the RPCs for administratan of the statewide 9-1-1 program, acoorcfing to the General Appropriations Act. 6.3 None of the 9-1-1 funds appropriated to the Commission and allocated to the RPC may be used to replace or fund a reserve for future replacement of 9-1-1 equipmerrt. 6.4 The RPC shall assist the Commission in creating oomprehensive statewide capital replacement plan for submittal to the Legislative Budget Board no later than November 1't of each calendar year. 6.5 As provided by Health & Safety Code Sedion 771.078(d), not more than ten percerrt (10%) of the money received by the RPC may be used by the RPC for indirect oosts. In this subsection, "indirect oosts" means oosts that are not directly attributable to a single action of the RPC. (Note: In administering this subsection, the govemor's office is required to use federal Ofrice of Management and Budget circulars A-87 and A-122 or any n.des relating to tFie determination of indirect costs adopted under Texas Govemment Code Chapter 783.) 6.6 As provided by Health & Safety Code Section 774.078(f), upon request from the RPC, the Commission shall provide the RPC with documentation and financial records of the amount of money collected in its region or of an amount of money aAocated to the RPC in acoordance with Heaith & Safety Code, Section 771.078, and this Contract Article 7. 9-1-1 Funds Distribution 7.1 As provided by applicable law, a state agency shall distribute grants on a reimbursement basis, or as needed, unless otherwise provided by statute or otherwise deteRnined by the grantor agency to be necessary for the purposes of the grant. 7.2 Quarterly disbursement of 9-1-1 funds to the RPC shall be made on a cost reimbursement basis according to applicable law. If the RPC's funding is depleted before the end of a fiscal quarter, a financial emergency funding request may be made by the RPC to the Commission (see Article 8. RPC Emergency Funding). 7.3 The Commission has determined that a proper public purpose is served by providing start-up funding, at the beginning of each fiscal year, to the RPC for payment of operating costs of the region's 9-1-1 system. Start-up funding to the RPC from the Commission may be made at the beginning of each fiscal year. The Commission shall provide start-up funds to the RPC according to applicable law. Start-up funding is defined as 9-1-1 funds allocated to the RPC to pay initial fiscal year 9-1-1 program expenses, prior to the first quarterly reimbursement request being received. Any remaining 9-1-1 funds from the prior fiscal year, ending on August 315t, shall be retumed to the Commission no later than October 30"' of the current fiscal year. Article 8. RPC Emergency Funding 8.1 Notwithstanding the requirements in Article 7, the Commission may distribute in acoor+dance with Commission policy allocated 9-1-1 funds to the RPC upon demonstration and documentation that a financial emengency exists that will compromise the provisioning of 9-1-1 service or impact public safety. 8.2 The Commission shall consider a financial emergency as a situation in which the RPC requires additional funding to sustain the current and normal operation of 9-1-1 systems and their administration, as well as to meet oontractual obligations as provided for in the RPC's approved strategic plan; and that, without the assistance of these additional funds, would result in a compromise of the 9-1-1 system or impact public safety. A financial emergency would arise, and public safety compromised, if the 9-1-1 system was terminated due to non-payment of invoices. 8.3 Emergency 9-1-1 funds may be distributed based upon the documerrted expenditures creating the need. The provision of emergency 9-1-1 funds will be used for specfflc operational and administrative expenses idertified in the supporting documentatan. 129 8.4 The request shall inciude a namative description of what the 9-1-1 funds are to be used for, and how these expenditures relate b the RPC's strategic plan. 8.5 The Commission will review the request for accuracy and compliance with the current approved strategic plan and applicable law. Upon review and approval of the request, the Commission will disburse the necessary 9-1-1 funds, noi to exceed the total allocated to the RPC in its Commission-approved strategic plan. Article 9. Strategic Planning 9.1 In accordance with applicable law, the RPC shall develop a strategic plan for the establishment and operatan of 9-1-1 service throughout its region. The 9-1-1 service must meet the standards established by the Commission. A strategic plan must describe how 9-1-1 service is to be adrrinistered. 9.2 The RPC must update its strategic plan at least once during each state fiscal biennium, and must include the following: (a) A description of how money allocated to the region is to be allocated throughout the region served by the RPC; (b) Projected financial operating information for the two state fiscal years following the submission of the plan; (c) Strategic planning information for the five state fiscal years following submission of the plan; and (d) A Historically Underutilized Business (HUB) plan, pursuant to Chapter 2161 of the Govemment Code. 9.3 The RPC shall submit a strategic plan, or amendment to its plan, to the Commission for review and approval or disappmval, as required by Health & Safety Code Section 771.056. The Commission, oonsisterrt with applicable law, shall consider the appropriateness of the strategic plan or amendment thereto in satisfying the standarcis set by the Commission, the cost and effectiveness of the strategic plan or amendment, as well as the appropriateness of the strategic plan or amendment in oontext with overall statewide 9-1-1 service. 9.4 The Commission shall notify the RPC of tfie approval or disapproval of the strategic plan submission, or amendment lo the plan, in acoorctance with applicable law. 9.5 If the strategic plan or amendment theneto is approved, the Commissan shail allocate 9-1-1 funds to the RPC in acxordanoe with the terms of this Contract and applicable law. 130 Article 10. Reporting Requirements 10.1 The RPC shail submit financial and performance information and reports regarding 9-1-1 senrice and administration to the Commission. The RPC shall provide the reporting information in accordance with applicable law and generally accepted acoounting principles. The RPC shall submit the following information to the Commission, at least once per quarter of each fiscal year: (a) Financial information regarding administrative and program expenses; and (b) Information regarding the current performance, efficiency, and degree of implementation of emergency communications services in the region senred by the RPC. 10.2 The RPC shall be responsible for collecting and reporting efficiency data on the operation of each of the 9-1-1 answering points within its region. The RPC shall submit such information to the Commission at least once per quarter of each fiscal year, accorcling to applicable law. Article 11. Use and Creation of Public Safety Answering Points 11.9 The RPC shall comply with the minimum standards and guidelines established by Commission Rule 251.1. Regiona/ Strategic Plans for 9-1-1 Senrice, for the use of PSAPs and the creation of PSAPs. Article 12. Dispute Resolution 12.1 The dispute resolution process provided for in Govemment Code Chapter 2260, Subsection F, shall be used by the Commissan and the RPC to attempt to resolve disputes arising under this Contract. Disputes include, but are not limited to, disagreement betmen the parties about the meaning or application of the RPCs proposed or approved strategic plan, or this Contract. 12.2 The parties desire to resolve disputes without litigation. Accordingly, if a dispute arises, the parties agnee to attempt in good faith to resolve the dispute between themselves. To this end, the parties agree not to sue one another, except to enforce oompliance with this Article 12, until they have exhausted the prooedures set out n this Article 12. 12.3 At the written request of either party, each pariy shalf appant one non-lawyer representative to negotiate informally and in good faith to resolve any dispute arising between the parties. The parties agree to appoint their representatives and hold the first negotiating meeting within 15 calendar days of receipt of the request. The representatives appointed shall determine the location, format, frequency, and duration of the negotiatans. 131 12.4 If the representatives cannot resolve the dispute within 30 calendar days after the first negotiation meeting, the parties agree to submit the dispute to mediation by an administrative law judge employed by the State Office of Administrate Hearings (SOAH) per Govemmerrt Code Chapter 2009. 12.5 Within 45 calendar days after the effeetive date of this Contract, the Commission agrees to oontract with SOAH to mediate any future disputes between the parties described in Article 12.1. Each party agrees to pay one-half the total fee and expenses SOAH charges for oonducting a mediation, and the Commission agrees that the RPC's share of the total is an allowable cost reimbursable to the RPC under this Contract. 12.6 The parties agree to continue perForming their duties under this Corrtract, which are unaffecied by the dispute, during the negotiation and mediatan process. 12.7 If the parties are unable to settle their dispute by mediation, either party may request a corrtested case hearing under Texas Govemment Code Section 2260.102. 12.8 Nothing in this Article 12 shall be oonsidered as a voeiver of sovereign immunity. Article 13. Miscellaneous Provisions 13.1 The RPC shall work with the Commission and the local govemments to develop, maintain and regularly monitor performance of the operation and the provision of 9-1-1 service and to develop and implement risk assessment processes. 13.2 As the RPC beoomes aware of the need for additional training or expertise relating to the planning, devebpment, implemertation or operation of 9-1-1 senrice, by the RPC or the local govemments in their ar+eas, the RPC shall notify the Commission promptly so that atl parties may address the need in a tknely manner. 13.3 Unless othervvise directed by the Commission, the RPC shall arrange for the performance of an annual financial and compliance audit of its financial statemerts and intemal oontrvl environment accorcfing to the requirements of UGMS and the Texas Single Audit Circular, as established by the Govemor's Office of Budget, Planning, and Policy pursuant to Govemmerrt Code Chapter 783. The RPC shall be liable to the Commission for any costs disallowed as a result of the audit of its financial statements and intemal control environmerrt. 13.4 The RPC reoognizes the right of the State Auditor's Office to review and/or audit the RPC's documentation and acoounts relevant to the state-funded 9-1-1 program as authorized by applicable law. Such an audit or review is considered separate and apart from audits required by UGMS. 132 13.5 A summary of the approved RPC 9-1-1 strategic plan costs and revenue allocations shall be made a part of this Contrad by way of Attachment A, Recipienf 9-1-1 Costs Summary. 13.6 The RPC shall pruvide, at a minimum, the Commission with all reports and/or information as required by applicable law. 13.7 In the event of any conflict between any provision in th;s Contract and an adopted Commission rule or poGcy, present or future, the Commission rule or policy shall take precedence. 13.8 This Contract sets forth all of the representations, promises, agreements, conditfons, and understandings between the RPC and the Commission relating to the subject mattec of the Contract, and supersedes any prior or contemporaneous representations, promises, agreements, conditions, or understandings, whether oral or written, in any way reiating to the subject matter hereof. 13.9 Any alterations, additions, or deletions to the terms of this Contract shall be made by amendment hereto in writing and executed by both parties to this Contract. 13.10 This Contract takes effect on September 9, 2011, and shall terminate on August 31, 2013. AGREED TO: A~f lu 41044P g /1B . Paul Mallett Date - Executive Dir-ector Texas Commissfon on State Emergency Communications 333 Guadalupe, Suite 2 212 Austin, Texas 78701-3942 ~ L. . Williamson Executive Director Arlc Tex Council of Govemments P.O. Box 5307 Texaricana, Texas 75505 r4✓ Date RECEIVED AU G 2 5 2011 ~SCLC 133 ATTACHMENT "A" FY 2012-2013 RECIPIENT 9-1-1 COSTS SUMMARY Summary Costs Approved for Allocation Ark-Tex Council of Governments With my signature below, i agree to and acknowledge the Approved Budget limits described as the 'Cunreot Approved Budget" shown for each Appropriation Year above. MalK Exeautive Director - CSEC ~ . LD. Vlfdliamson, Execu6ve Diredor - Ark-Tex 8 lB Date Date 12-13 MOF - 9-01-11.xlsx 134