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14-L Vulnerability AssessmentMEMORANDUM TO: Mayor and City Council FROM: Shawn Napier, P.E. City Engineer DATE: February 5, 2004 SUBJECT: Selection Recommendation for Vulnerability Assessment A Request for Proposal (RFP) was sent to several consulting firms in December to perform a vulnerability assessment (VA) and revise the emergency response plan (ERP) for the City of Paris. The deadline for receiving the proposals was January 22, 2004; five proposals were submitted. The proposals where ranked according to: experience and performance on similar projects; personnel qualifications; methodology; technical ability and approach to meet the requirements of the RFP. Freese and Nichols was ranked first by the selection committee. I recommend that Freese and Nichols be chosen to perform the VA and revise the ERP for the City of Paris, subject to negotiation of an acceptable fee. Freese and Nichols has performed 13 VA's for cities in Texas. The City of Paris and Freese and Nichols must agree on a price to perform the VA. If an agreement cannot be reached then we will end negotiations with Freese and Nichols and begin negotiations with the next most qualified proposer, and if necessary, continue thereafter. cc: Michael E. Malone, City Manager Larry W. Schenk, City Attorney Herb Campbell, Director of Utilities Terry Townsend, Director of Public Works DRAFT F:\Attorney\Lisa\Resolutions\CiJRRENT\WTP VulnerabiliTy - Accept Prop.wpd February 4, 2004 RESOLUTION NO. A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF PARIS, PARIS, TEXAS, ACCEPTING THE PROPOSAL OF FREESE AND NICHOLS, INC. FOR PROFESSIONAL SERVICES RELATED TO THE PERFORMANCE OF A WATER SYSTEM VULNERABILITY ASSESSMENT PURSUANT TO THE REQUIREMENTS OF THE PUBLIC HEALTH SECURITY AND BIOTERRORISM RESPONSE ACT; AUTHORIZING THE EXECUTION OF A PROFESSIONAL SERVICES CONTRACT WITH FREESE AND NICHOLS, INC. FOR SUCH STUDY, SUBJECT TO THE NEGOTIATION OF AN ACCEPTABLE FEE; MAKING OTHER FINDINGS AND PROVISIONS RELATED TO THE SUBJECT; AND DECLARING AN EFFECTIVE DATE. WHEREAS, on June 12, 2002, President George Bush signed into law the Public Health Security and Bioterrorism Response Act, which constituted in part the congressional response to the terrorism attacks of September 11, 2001; and, WHEREAS, the purpose of said Act is to formulate a comprehensive strategy for water system security nation wide; and, WHEREAS, the aforesaid Act empowered the Environmental Protection Agency Water Protection Task Force with implementing the provisions of said Act related to drinking water; and, WHEREAS, a requirement under said Act is that each community water system serving a population greater than 3,300 conduct an assessment on the vulnerability of its system to intentional acts intended to substantially disrupt the ability of the system to provide a safe and reliable supply of drinking water; and, WHEREAS, the aforesaid Act provides no funding to assist local entities in performing said vulnerability assessment; and, WHEREAS, the City Council of the City of Paris did heretofore, on the 8th day of December, 2003, in Resolution No. 2003-186, authorize the City Manager, in conjunction with the City Engineer, to prepare and advertise for requests for proposals for qualified consultants to perform an assessment of the vulnerability of the City of Paris water system to intentional acts intended to substantially disrupt the ability of the system to provide a safe and reliable supply of drinking water, the same constituting a vulnerability assessment pursuant to said Act; and, WHEREAS, the City of Paris did heretofore advertise for said requests for proposals for the Water System Vulnerability Assessment Project, which proposals were received unti15:00 o'clock p.m., Thursday, the 22nd day of January, 2004; and, WHEREAS, as a result of the solicitation of said proposals, and the review of same, the City Manager, City Engineer, and City Utilities Director have determined that, of the five (5) proposals deemed acceptable, the firm of Freese and Nichols, Inc. has presented the best proposal for the performance of said study; and, WHEREAS, the City Council desires to accept the aforesaid proposal of Freese and Nichols, Inc., and the Mayor should be authorized to execute a contract for such assessment services, under the terms and conditions and in the form approved by the City Attorney, subj ect to the negotiation of a fee acceptable to the City Engineer, otherwise to award the contract to the next most qualified proposer who can perform the services at a fee acceptable to the City Engineer; NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF PARIS, PARIS, TEXAS: Section 1. That the findings set out in the preamble to this resolution are hereby in all things approved. Section 2. That the proposal of Freese and Nichols, Inc., attached hereto as Exhibit A and for all purposes incorporated herein, for the performance of a water system vulnerability assessment, be, and the same is hereby, accepted, subject to the terms and conditions of this resolution. Section 3. That the Mayor be, and he is hereby, authorized and directed to execute, on behalf of the City of Paris, a professional services contract with Freese and Nichols, Inc. for the performance of the aforesaid study, under the terms and conditions and in a form approved by the City Attorney, and subj ect to the negotiation of a fee acceptable to the City Engineer, otherwise to award the contract to the next most qualified proposer who can perform the services at a fee acceptable to the City Engineer. Section 4. That this resolution shall be effective from and after its date of passage. PASSED AND APPROVED this 9th day of February, 2004. Curtis Fendley, Mayor ATTEST: Mattie Cunningham, City Clerk APPROVED AS TO FORM: Larry W. Schenk, City Attorney imil lproposa : Freese and Nichols ARCHITECTURAL AND ENGINEERING SERVICES r ~ r: - City of Paris, Texas Water System Vulnerability Assessment and Emergency Response Plan January 22, 2004 EXHIBIT..,A, Freese 4inti • hoI N ~ C 1 1 l5, Inc. Engineers Environmental Scientists 4055 International Plaza, Suite 200 Fort Worth, Texas 76109 817 735-7300 January 22, 2004 Mr. Shawn Napier, P.E. 135 15` Street SE Paris, Texas 75461 Architects 817 735-7491 fax www.freese.com Re: Vulnerability Assessment and Emergency Response Plan RFP Dear Mr. Napier, JAN l ~ -;@u4 Gity of Pai'1:a En~i~~Lva ing Freese and Nichols is pleased to submit this proposal to the City of Paris. Our previous work with the City of Paris stands as evidence of our qualifications; we are pleased to have the opportunity to serve the City on this security project. Vulnerability Assessments and Emergency Response Planning has become an area of expertise in our Water and Wastewater group. Freese and Nichols has completed more large water system Vulnerability Assessments and Emergency Response Plans in Texas than any other company. We view ourselves as the industry leader in this subject due to experience, expertise and highly satisfied clients. Our approach is to team with the water system staff to draw on staff operating knowledge while taking advantage of efficiencies gained through our experience and expertise. Drawing on existing experience saves time and resources and ensures an effective assessment. This proposal conveys our firm's ability and experience, as well as our sincere desire to continue providing professional services to the City of Paris. If you have any questions or require additional information, please feel free to call me at (817) 735-7250 or Hutch Musallam at (817) 735-7455. Sincerely, FREESE AND NICHOLS, INC. 44J ~~4 G`~~~ Michael G. Morrison, P.E., DEE Vice President TABLE OF CONTENTS Section 1: Section 2: FREESE AND NICHOLS: Section 3: HELPING YOU I Section 4: PROTECT YOUR I Section 5: WATER SUPPLY Section 6: Section 7: Appendix: Innovative approaches . . lralil FrNSe .na Nlchols practical resulcs Introduction to Freese and Nichols, Inc. Bioterrorism Act Project Team Qual ifications Recent Experience References Project Approach/Project Security Resumes Vulnerabiliry Assessment and Emergency Respun±e Plan RFP Table of Contents Cf) m a o' ~ ~ INTRODUCTION FREESE AND NICHOLS, INC. 4055 International Plaza, Suite 200, Fort Worth, Texas 76109; 817/735-7300 "INNOVATIVE APPROACHES PRACTICAL RESULTS." That's our mission at Freese and Nichols, and that's what we bring to our ciients. Vulnerability Assessments (VA) are a necessary precaution in an uncertain world. Freese and Nichols (FNI) offers the experience and the expertise to help you identify areas of vulnerability and to remedy those situations. In this proposal, you will see the benefits FNI offers through our extensive o-.g- individual and firm experience. FNI has completed more large water ierability systems Vulnerability Assessments and Emergency Response Plans in Texas than any other entity. We are also cognizant of, comply with ~ and enforce all applicable Federal, State and local statutes and nrciinancPS. FNI was founded in 1894; headquartered in Fort FREESE AND Worth, Texas. FNI has additional Texas offices in Austin, Dallas, McKinney, San Antonio and NICHOLS: waco. HELPING YOU PROTECT YOUR WATER SUPPLY FNI has built its practice on outstanding client service and project excellence by combining strong technical expertise with sound overall project management. A team of skilled engineers, architects, environmental scientists and support personnel is assembled specifically for each assignment under the leadership of a project director and a projeet manager. The talents and knowledge of the project staff are coordinated and used to achieve timely completion of each project. Individuals are selected for projects based on their experience, paralleling the needs of the assignment and availability to complete the required work. ~:a,wK~ ~nr ----I ~ . 1 EaMTRn ' J . . . . . 8IaNSVUJ01 ] CM.M MlLC9: LW - - S lLM e AEt~~ Tanroba Cac._____ 9 fe4afaNlrc tu CroloEfanMRiC _ 11 ~ - MCF , - - 13 b- 0 is ie Freese d Nichols ir - - 1o o~-0~.~ro 19 P~nrwaMR~wOmWl~e ~ 211 FreessaMNtMklrc _ 2t JaNrtJOnM6U0JM01rc _ klrt}v-14n ~rq AnoPMf M[. ]J ARUdS - 21 Sl'rIK GmvJGV . 2S OVmf~MCCOmAI ..-9.ca m soaulrrtY inrr~l rNr~u Wla rtam:00t uona~ Innovative approaches . . sommim Fra*ss w Nlehols practical resulcs Our staff of almost 300 provides us with the capability of meeting time requirements. FNI is consistently listed in the Top 500 Engineering Firms Nationwide and is in the Top 25 in Water Treatment, as compiled annually by the Engineering News-Record. FNI's original concentration in the design of water and wastewater systems and environmental investigations has provided a solid foundation for growth and has built a well- respected reputation for our expertise. Over the years, the firm has expanded its services to include water and wastewater master planning, wastewater collection system studies, water distribution studies, infiltration and inflow studies, sewer rate studies, industrial pretreatment, environmental impact studies and studies in other areas related to the water and wastewater needs of cities and districts. "Best Civil Engineering Firm to Work For" CE News 2001 In 2001, CE News ranked FNI #2 in the nation and #1 in Texas as "Best Civil Engineering Firms to Work For" FNI's most important resource is its employees. We take pride in the ability to hire and retain talented staff. Tenure at FNI averages seven years; but tenures of 40 years or longer are not unusual. Vulnerebility Assessment and Emergency Response Plan SOQ page 1 Past Performance in Meeting Schedules FNI has earned a reputation for meeting client schedules without sacrificing service and understands the need to complete projects on time and within budget. The keys to consistently completing projects on time are initial planning and commitment of adequate resources to a project from the start. Our project managers are responsible for meeting the schedule expectations of our clients. In order to meet these expectations, projects are monitored by a project management and accounting program used to assist the e' project manager in tracking budgets and schedules. This program also allows group managers to manage work loads for their personnel. By ' firms d• effective monitoring of both schedules and costs, any corrective actions gum are made in a timely manner, resulting in an efficient use of resources _ to meet the client's needs. Technical Competence and Management Qualifications FNI's demonstrated technical competence can be best illustrated by the fact that approximately 75 percent of our work is derived from repeat clients. We monitor FREESE AND technical competence by a low change order rate (less than 3 percent) along with our success of delivering more than 95 percent of our projects on time and within NICHOLS: budget for our clients. FNI has been a trusted advisor to some clients for more than 100 years. We maintain these relationships by providing our clients with a high level of service, technical expertise and award-winning results. HELPING YOU Commitment to Excellence All of FNI's services and capabilities are focused on one primary goal for our PROTECT YOUR clients - to provide quality services of which we and the client can be proud. FNI has built its practice on a commitment to project excellence, and the extensive list of projects performed by our professional personnel stands as evidence of that WATER SUPPLY dedication. lnnovative approaches . . r-m FrMSe .na Nlehols practical results Vulnerabiliry Assessment and Emergency Respon>e Plan SOQ Page 2 cn m 0 0 =3 N BIOTERRIORISM ACT Fallout from the attacks of September 11, 2001 includes a Strategy for Water Security Systems nationwide. In )anuary 2002 President Bush signed the Supplemental Defense Appropriations Bill, which contains $89 million to use for the US Environmental Protection Agency _ _ _ , , _ , , . , , - • , (USEPA) for security related needs. Of these funds the USEPA tkq provided approximately $53 million for Vulnerability ~ ~ . , . . , , „ populatio •d. Population 010► Assessments (VA), Emergency Response Plans (ERP) and Security Planning at drinking water systems serving 100,000 people or more. However, Congress has yet to introduce appropriation bills that provide additional water system security related funding for medium and small-size utilities. Since funding is not immediately available, medium and small- size Cities must carefully consider how to achieve value while still tulfilling the requirements of the Bioterriorism Act. FREESE AND A first step is to conduct a VA. The VA will locate areas open to terrorist or other NICHOLS: intentional acts that threaten to substantially disrupt the ability of the City of Paris to provide safe and reliable services. The City shall then prepare an ERP. This plan incorporates the results of the VA where necessary. The City shall respond to the HELPING YOD USEPA no later than six months after completion of the VA. The ERP should include plans, procedures and identification of equipment that can be implemented or utilized in the event of an attack on the City's water system. PROTECT YOUR In August of 2002 the USEPA provided baseline information to community water systems required to conduct the VA. WATER SUPPLY How can a municipality achieve value in complying with the Bioterriorism Act? • Promote a culture of preparedness and security within the water system and staff. Policies and procedures are the foundation of any good security system and are cost-effective. These can begin with staff involvement in the VA process. Providing adequate redundancy to prepare for not only terrorist-type emergencies but also other emergencies. A systematic review of the City's water system and assets during the VA will show any weaknesses or single points of failure. Redundancy or alternatives can then be planned. Response to an emergency is the same regardless of whether the emergency is an intentional man-made emergency or a natural disaster. Plan and prepare for emergencies. Although it might not be cost-effective to prevent an attack, detection and planned and rapid responses are key. Security Measures EPA's goal is for each water system to conduct a VA and to take a step forward in addressing system security. The EPA does not define specific levels of security and does not define a minimum threat. During the VA FNI wil) assist the municipality in defining an appropriate level of security and standards, and in developing a phased implementation of recommendations. Innovative approaches . . ra oil FrNw rw Nlehols practical results Vulnerability A,>essment and Emergency Response Plan SOQ page 3 Security Measures EPA's goal is for each water system to conduct a VA and to take a step forward in addressing system security. The EPA does not define specific levels of security and does not define a minimum threat. During the VA FNI will assist the City of Paris in defining an appropriate level of security and standards, and in developing a phased implementation of recommendations. An effective security program should focus first on people and procedures and second on technology. Technology is only as effective as the people utilizing the technology and procedures in place to implement an effective security program. An ideal security system is comprised of a multilayered approach which utilizes detection, delay and response features. In addition, not all security measures are appropriate for every municipality. City's must consider system redundancy, response capability and the impact (economic and on the ability to serve customers) of losing a component of the water system. Security measures should be designed to address a specific adversary such as a computer hacker, a disgruntled employee, a casual vandal, a determined criminal, an environmental extremists or a terrorist. During the VA FNI will assist the City FREESE AND of Paris in defining the system threat(s). NICHOLS: HELPING YOU PROTECT YOUR WATER SUPPLY Innovative approaches . . ra olo Frassa ..e Nlchols practical results Vulnerability Asse.sment and Emergency Response Plan SOQ Pa°e 4 ~ m a o' :3 w P RO] ECT T EAM FREESE AND NICHOLS: HELPING YOU PROTECT YOUR WATER SUPPLY Innovative approaches . . EMOMII Free" .na Nlehoh practical results Mr. Musallam has been a ~ Freese and Nichols, Inc. ~ valuable asset as project ~ 4055 International Plaza, Suite 200 director on recent Vulnerability Fort Worth, Texas 76109 Assessments and Emergency (817) 735-7455 (direct line) Response Plans, including the (817) 735-7300 (main line) City of Beaumont and the City of San Angelo, Texas. Mr. Hutch Musallam, P.E., is a project director and manager for the water and wastewater engineering group and the client representative for the City of Paris. He specializes in water and wastewater treatment, biosolids dewatering and management and hydraulic evaluations of treatment systems. As project director, Mr. Musallam will facilitate the fulfillment of the project objectives and coordinate all communication between FNI 8tld th2 Clty Of Pdl'IS. - Hisham (Hutch) Musallam P E Ms. Tina E. Hanson, P.E., has taken an active role in the management of all of FNI's VAs. She is an experienced project manager and water engineer and has managed or been involved in each of FNI's water system VA projects. Prior to joining FNI, Ms. Hanson conducted a VA for one of the state's largest water treatment facilities. She has overseen the day-to-day technical, communication, schedule, budget and contractual elements of these projects. Ms. Hanson has ensured that the VAs were executed in an efficient and successful manner. , Tina E. Hanson, P.E. freese and Nichols, Inc. Ms. Hanson serves as project 4055 International Plaza, manager for the firm's water and suite 200 wastewater engineering group. In Fort worth, Texas 76109 this role, she routinely provides (817) 735-7349 (direct line) conceptual, preliminary and final (81) 735-7300 (main line) design for water and wastewater projects throughout Texas. Her background includes 17 years of environmental and civil engineering including VAs and ERPs. She provides training, environmental assessments, feasibility studies, remedial action plans, municipal solid waste, water and wastewater treatment permitting, process evaluation, plant design, plant operation and maintenance, sludge handling and disposal facilities industrial wastewater treatment facilities, and construction management services. Ms. Hanson and Mr. Musallam have successfully completed training in Risk Assessment Methodology for water utilities and are RAM-W certified. Sandia National Laboratories and AWWA Research Foundation developed the training. Additional team members include Mr. Michael G, Morrison, P.E.; Mr. Russell Redder, P.E.; Mr. Timothy E. Campbell, P.E.; Mr. Wade Zemlock; Mr. James Humphrey; Mr. Thomas Haster, P.E.; and Mr. Russell Gibson, P.E. Detailed information and qualifications can be found in individual resumes located in the appendix. Vulnerability Assessment and Emergency Response Plan SOQ page 5 Project Team for the City of Paris Water System Vulnerability Assessment and Emergency Response Plan EMMONO Frssss nw Nlehols Cl) m a o' :3 4:~- QUALIFICATIONS FNI is very involved in educating the industry concerning infrastructure security. Our proposed project manager, Tina E. Hanson, P.E., provided input and materials for the November 9, 2001, Texas Section American Water Works Association teleconference Defending Your Utility in a National Crisis. She has also presented papers - Show Me the Money - Is Funding Available for Security System Improvemen[s on security system funding issues - at the Water Environment Association of Texas Workshop Water and Wastewater Security Specialty Conference and - Streamlining Vulnerability Assessments for Small and Medium-size Utilities - at Texas Water 2003. Four members of FNI staff have successfully completed training in Risk Assessment Methodology for Water Utilities and are RAM-W certified. Sandia National Laboratories and AWWA Research Foundation developed the training. The certified staff inembers are Tina E. Hanson, P.E., Hisham Musallam, P.E., Reed Meriwether, P.E., and Samuel Higgins, Engineer. FREESE AND Ms. Hanson's training includes the following classes and seminars: NICHOLS: ' Completed training )uly 2002 for Risk Assessment Methodology for Water Utilities developed by Sandia National Laboratory and published by American Water Works Association Research Foundation HELPING YOU ' Attended the webcast Wastewater Security Training: Reducing Vulnerability to Both Intentional Threats and Natural Disasters, which was held on November 20, 2002, and included VASTT", PROTECT YOUR WATER SUPPLY • Attended the American Water Works Association Research Foundation teleconference Security Risk Assessment for Water Utilities held November 27, 2001 • Attended the November 9, 2001, Texas Section American Water Works Association teleconference Defending Your Utility in a National Crisis Mr. Musaltam and Mr. Higgins completed training on July 10, 2002, in Austin. The course was licensed from AWWA Research Foundation and Sandia National Laboratories. Mr. Meriwether completed training on )une 4, 2003. <CF~11ca~~^ o f At t~ c c ~ Mea.l \len~an.. Tr~nr t~u 5~~~1) ~w SdJ1 q1 ~ISJium N'prr 1~il~~ie. R.V.~w+.nen~~M!r`N (~f~+W~a~.01wn~M\I:",~. ~ ' ~.w.~~..im. ..s. Innovative approaches . . lrsim Fra41s rw Nlchola practical results Vulnerability Assessment and Emergency Response Plan SOQ Paae 6 TEXAS HOMELAND SECURITY TASK FORCE CONNECTION James R. Nichols, P.E., chairman emeritus of the FNI Board of Directors, has been appointed a deputy director of the Texas Engineers Task Force on Homeland Security. FREESE AND NICHOLS: HELPING YOU PROTECT YOUR Gov. Rick Perry formed the Texas Task Force on Homeland Security and named then General Land Office Commissioner David Dewhurst as its chairman. Dewhurst formally requested the assistance of the Texas Society of Professional Engineers (TSPE) in gathering and interpreting technical information that can be utilized in responding to, or preventing, terrorist attacks in Texas. Earnest F. Gloyna, Dr. Eng., P.E., DEE, was appointed to chair the Texas Engineers Task Force on Homeland Security. "Since given this charge by the TSPE Board of Directors, the leadership team has recruited the most qualified people available," Gloyna said. "These experienced people have the ability to lead, to develop operational policies and to provide effective oversight." Mr. Nichols serves as deputy director of the Infrastructure Damage and Response Team (Team 3). Using risk-based prioritization of threats from Team 1, Team 3 will develop methods to mitigate security risks affecting publicly and privately owned infrastructures such as transportation, utilities and communications. Team 3 will initially focus on solutions that can be readily implemented and then develop the appropriate damage prevention precautions that can be incorporated into revised building codes. Finally, Team 3 will develop mechanisms for mobilizing resources and conducting damage response in case of a disaster. WATER SUPPLY Mr. Nichols will be invaluable in coordinating resources in the Emergency Response Plan. ln addition his insight and knowledge from a statewide perspective will benefit the project. WATERMARK AWARD ZOO3 AMERICAN WATER WORKS ASSOCIATION AND WATER ENVIRONMENT ASSOCIATION OF TEXAS Innovative approaches . . Eminis FrNU rw Nlehola practical resUdts The Watermark Award for communications excellence recognizes Texas Section AWWA and WEAT members who have produced top quality communications. FNI is proud to have won the 2003 Watermark Award for the AquAlert Newsletter. The AquAlert Newsletter assembles water security information, such as new legislation, federal funding availability and a variety of tools and resources into a newsletter issued quarterly to clients. The AquAlert Newsletter is administered by Tina Hanson, P.E. Vulnerability Assessment and Emergency Re±ponse Plan SOQ Page 7 QUALITY CONTROYQUALITY ASSURANCE QUALITY CONTROUQUALITY ASSURANCE AT WORK FOR YOU FREESE AND NICHOLS: HELPING YOU PROTECT YOUR WATER SUPPLY As with most professional consulting firms, FNI provides a formal quality control/ quality assurance (QC/QA) program. In substance, this program differs little from those offered by other consultants. The area that sets us apart is our implementation of the QC/QA program. QC/QA Program Quality control reviews are scheduled for most projects at the 10-, 50- and 90- percent complete milestones. These reviews are conducted our by senior technical leaders and completed for all client deliverables - plans, specifications, cost estimates, studies, reports, etc. The goal of the review is to check for sound technical principles and accuracy. Most reviews are multi-disciplinary and those with construction adjuncts are also reviewed for constructability. Quality assurance reviews are completed by senior management leaders who first ensure that a technical quality review has been completed, and then proceed to look at the project from a wider perspective. The revivw addresses such topics as project schedule, availability of adequate resources and staffing, clearly defined deliverables, client reviews, unique or critical aspects of the project, regulatory needs, alternate design concepts and the overall quality of the work and services provided to the client. QC/QA Implementation The implementation of FNI's QC/QA program is part of FNI's culture. Monthly Quality Days, are held during which senior managers sit down with individual projects managers to review their projects. This exchange with senior "mentors" is invaluable to project staff and contribute to the success of the projects. Training sessions are held during lunch on Quality Days, and staff inembers who have received the highest scores on client satisfaction surveys are recognized. Quality Days Emphasis: • Definition of quality is technically accurate and consistently meets or exceeds the client's needs and expectations • Technical accuracy/consistently and proactively reviewed • Continuous improvement is integral in doing business and managing projects • Quatity is customer driven and judged by our clients. Client Benefits: Through the implementation of FNI's QC/QA program, clients enjoy: • Projects with few, if any, change orders Projects, studies and reports designed and written to meet client expectations The benefit of senior level staff input on each project deliverable. Innovative approaches . . rm Freess .na Nlehola prac[ical results Vulnerability Assessment and Emergency Response Plan SOQ Page 8 CLIENT SUPPORT PHILOSOPHY AND METHODOLOGY FREESE AND NICHOLS: HELPING YOU PROTECT YOUR WATER SUPPLY FNI understands the importance of service, support and quality control. As a means of achieving the goal of complete client satisfaction, the firm has developed a strong philosophy of project management and client support. The FNI project managers manage by deliverables. The project manager identifies all deliverables from final plans and specifications to bi-weekly one-page status report and sets a firm timeline. This focus stresses the importance of keeping the project schedule, carefully monitoring the progress of the project components, and keeping the lines of communication active and open. FNl's project managers seek first to understand and then be understood. The majority of the project manager's communication time is spent listening - understanding the clienYs needs and expectations, understanding the resource needs of the project team members and understanding the issues inhibiting progress of the project. FNI project managers require the submission of a one-page status report from all project team members on a bi-weekly basis. The reports are a snapshot of the project status that allow project managers to detect possible issues and delays that will adversely affect the project schedule and budget. Every month a summary report will be submitted to the client three days before the monthly progress meeting. The report includes summary information for the following: • Progress to report this period • Pending issues • Issues impacting budget or schedule • Progress anticipated next period When applicable, the report also includes project completion statistics and photographs. ra M~ ~ .a.~. ~,...w._. - ~+w.wE.rwa FNI measures success with the use of client surveys. The data from the surveys is distributed to the project manager, the operations manager and the client representative for review and analysis. Effective client support and client satisfaction is essential to the continued growth and success of FNI. FNI management will adjust company policy to correct any deficiencies in customer satisfaction. Innovative approaches . . rooil Fraess .~w Nlchola practical resulu Vulnerabiliry Asse±sment and Emergency Respon:e Plan SOQ PaSe 9 C/) m 0 ~ o' n ol RECENT EXPERI ENCE VULNERABILITY ASSESSMENTS AND EMERGENCY OPERATIONS PLANS FREESE AND NICHOLS: HELPING YOC! PROTECT YOUR WATER SUPPLY Innovative approaches . . nommis crNS* w Ntehou practical results Prepared for the Brown County Water Improvement District #1, the Cities of Abilene, Beaumont, Carrollton, Denton, Corpus Christi, Garland, Irving, Midlothian, North Richland Hills, Plano, San Angelo and Temple. ////wl~~ Following the events of September 11, 2001, the EPA CITY OF ~ received supplemental appropriations to improve the ABILENE safety and security of the nation's water supply. The supplemental appropriation was intended to reduce the ~ vulnerability of water systems to terrorist attacks and to enhance their security and ability to respond to ~ z. emergency situations. In support of that goal, the EPA provided grant funds to large water systems that serve 100,000 or more people. The grant program funds could be used for development of a VA, development of an ERP, and planning and design of security enhancements. The grant program required CARRCXLTOr, large water systems to complete the VA by December 31, 2002. When funding became available, FNI notified the Cities of d~ Abilene, Beaumont, Carrollton, Garland and Plano and prepared the grant applications. Each grant was submitted to the EPA and - approved for the full award amount of $115,000. ~ FNI prepared a VA and a new ERP for each client. The VAs were completed within three months and certification of completion submitted to the EPA by the EPA-mandated deadline of December 31, 2003. Gt"D One of the challenges of assessing vulnerabilities of a large utility system is the geographic extent, i.e. multiple facilities such as ~ ~ reservoirs, intakes, treatment plants, pump stations, storage facilities and miles of transmission and distribution lines. Using I Itv► N C, the RAM-W methodology, FNI determined risk by evaluating the system's effectiveness against an adversary. Performing this risk _,Cty w ltitI6 analysis for the water system yielded a list that was rank-ordered a~ '~dlo by the relative level of risk. 41 P,08mi,e twn' This allows the utility system to reduce the highest risks first and focus limited resources in those areas. FNI provided not only NRH recommendations for physical improvements but also operational and procedural changes. Construction cost estimates and a phased implementation plan was provided for planning purposes. /The water utiliry Emergency Operations Plan included procedures 1-10-11 to not only respond to various levels of terrorist threat in response to the National Homeland Security Advisory System Threat ow Conditions, but also specific incident response plans. The plan will be used as a stand-alone document for water utility department training and "meshes" with the water system's citywide emergency response plan. uu~ 6.11.6nige g.~ ~ Vulnerability Assessment and Emergency Response Plan SOQ page 10 Advisory Systems Threat Conditions, but also specific incident response plans. The plan will be used as a stand-alone document for water department training and "meshes" with the water system's citywide ERP. Vulnerability Assessment Assistance Brazos River Authority FNI assisted the Brazos River Authority (BRA) in preparing primary components of the water system VA utilizing a workshop format and field site characterization data. Utilizing the RAM-W methodology, FNI assisted the BRA in determining the risk to each facility by evaluating the system's effectiveness against each adversary. The workshop also included a session presenting available security system technologies. PREVIOUS EXPERIENCE The following projects represent reliability assessments FNI was asked to perform FREESE AND in advance of the eioterriorism Act: NICHOLS: Water Treatment Plant Facility Plan- Reliability Assessment City of Fort Worth FNI evaluated the reliability of the Rolling Hills Water Treatment HELPING YOU Plant as well as the overall distribution system and FOKTWq.KTH recommended improvements. The assessment identified vulnerable system components. Failures of system components PROTECT YOUR were analyzed for the impact on the City's ability to deliver and distribute treated water throughout the system. The capacity and reliability of the raw water system SUPPLY based on projected and recommended raw water system improvements was evaluated. Improvements to increase reliability were prioritized for the City's WATER capital improvement program. (Personal experience of Project Manager Tina Hanson, P. E.) East Side Water Treatment Plant- Vulnerability Assessment City of Dallas The assessment identified vulnerable system components. Failures of `Ii system components were analyzed for the impact on the City's ability to ' IIJ~ deliver treated water to the system. Improvements to increase reliability were prioritized for inclusion in the City's capital improvement program. (Personal experience of Project Manager, Tina Hanson, P.E.) Vulnerabiliry Assessment and Security Inspections AEP Power Plant Dams s n M Sabine River Authority, Texas FNI was hired by the Sabine River Authority to conduct security inspections at Lake Fork and Iron Bridge Dams. The inspections consisted of a review of the project plans, a site visit, and a letter report of observations, conclusions and recommendations. The reports identified the portions of the facilities that were most vulnerable to attack by terrorists and recommended methods and procedures to mitigate these vulnerabilities. Innovative approaches . . nommim Fnass ra Nlchol• practical results Vulnerabilrry As>essmen[ and Ernergency Respon:e Plan SOQ PaKe The following projects represent recent V/As and associated surveillance and security system projects: Surveillance and Security System Improvements Wesley Seale Dam/Choke Canyon Dam/Pump Station FNI designed a system that will provide video surveillance and access security at two large high-hazard dams, one small dam, and two water transmission pump stations. FNI is also providing representation services while the project is in construction. The design included the identification of critical points in the system to be monitored or secured, siting of video cameras based on the viewing coverage needed, and the selection and specification of the surveillance and security hardware and software. The project also includes renovations to an existing building to create an Emergency Operations Center at one of the large dams to provide remote monitoring of the other sites. The design of the remote monitoring network included the selection of a telecommunications architecture that would be cost- FREESE AND effective and still provide the required surveillance. NICHOLS: HELPING YOU PROTECT YOUR WATER SUPPLY Innovative approaches . . rmoil FrNN .M NlGlwlf practical results Vulnerability Assessment and Security Inspections AEP Power Plant Dams American Electric Power Company, Texas FNI was hired by the American Electric Power Company to conduct security inspections at five power plant cooling water dams located in Texas, Arkansas and Louisiana. The inspections consisted of a review of the project plans, a site visit and a letter report of observations, conclusions and recommendations. The report identified the portions of the facilities that were most vulnerable to attack by terrorists and recommended methods and procedures to mitigate these vulnerabilities. Vulnerabiliry A>sessment and Emergency Re±ponse Plan SOQ page 12 VULNERABILITY ASSESSMENT FREESE AND NICHOLS: HELPING YOU PROTECT YOUR WATER SUPPLY Innovative approaches . . rmmlm iraass +na Nlchols practical resLd[s Per the EPA, a VA is a regimented analysis to determine the malicious risks to the operations of a City water supply and/or distribution system. The following table shows recent VA projects FNI has completed. i : . . E LLI . ajo . d p • . . 1. Determination of water system objectives by: • Identifying the important missions/functions of the system to be assessed • Identifying the undesirable consequences that could affect the missions/functions • Determining the assets that need to be pro- ~ ~ ~ tected to minimize the impacts of the undesir- able events/consequences • Determining the malevolent acts that could reasonably cause these events/consequences 2. Prioritization of adverse events/consequences affecting the water system and the surrounding community including: • Loss of critical function and/or major service disruption • Intentional attack on public safety via water ~ ~ ~ utility assets, contamination of the water supply, and chemical releases or chemical theft 3. Definition of how the malevolent acts might be conducted, such as: • Physical damage • Chemical, biological and radiological con- tamination ✓ ✓ ✓ • Cyber attacks on the Supervisory Control and Data Acquisition (SCADA) or other process control systems • Interdependency disruptions (e.g., electrical, transportation, etc.) Vulnerability Assessment and bnergency Re+pon.e Plan SOQ page 13 FREESE AND NICHOLS: HELPING YOU PROTECT YOUR WATER SUPPLY Innovative approaches . . foolm Fressa rw Nlehols practical results i . . . g .o elements d pro ' • . . 4. Assessment of the likelihood (qualitative prob- ~ om defined f t l l r s ent ac evo ability) of such ma threat sources (e.g. terrorist, insider, determined vandal, casual vandal, etc.) 5. Systematic site characterization of the water system to include the collection of performance data on: • Important facilities, processes and assets • Physical protection system features of deter- onse s d l d ~ ~ re p ay an e rence, detection, • Cyber protection system features • Security policies and procedures and compli- ance with same 6. The approach to the VA is "performance-based," meaning that it evaluates the risk to the water system based on the effectiveness of the security ecific malevolent acts th i e sp nst system aga determined in the initial step. 7. The VA determines the most critical assets (targets) in a water system, details their inter- relationships within other assets in the system, identifies the consequences of malevolent acts that could be directed against them, and evalu- ates the effectiveness of both existing and pro- posed protection systems. 8. The VA identifies a system's vulnerabilities and provides a prioritized plan for security upgrades, modifications of operationaf procedures, and/or policy changes to mitigate identified risks to ~ ~ ~ ~ criticat assets. The VA also provides a basis for comparing the cost of protection against the risks posed. Vulnerability As>e>sment and Emergency Respon~.e Plan SOQ Pjge 14 ~ ~ 0 < v S fD d .a ■ 'a ~ a ~ a ^ e ~ H eD • C ' a r v ~ ~ N ~ ~ eD rtQ m rD (D ~ o ~ v tn 0 m LA ~ o CD ° ~ o 0 o ~ 0 o CD ~ X 0 N ~D ~ ~ D ~ ~ ~ ~ ~ ~ m ~ ~ n ~ A ~ a 0 ~ ~ ~ ~ ~ ~ ~ FNI Utility ! (in-house) ~ Firm 2 F- i I Firm 3 Firm 4 C Firm 5 Firm 6 ~ o Firm 7 ~ ~ ~ . c Firm 8 ~ ~ ~ Firm 9 Q a~ o Firm 10 ~ I N cn eb ;a ~ (4) eb ~D m a` ; > ? m ~ ~ H O ~ y y ~ ~ ~ ~ N --1 ~ n m X I ~ o ! 3 C > et) ~ ~ Q z ~ m I j eb X I I tj ~ N O rD ~ eb su j eb ~ cn ~ I 3 Percentage --L N O Ut O CJ7 O ~ m ~ ~ o' ~ rn REFERENCES WATER SYSTEM VULNERABILITY ASSESSMENT AND EMERGENCY RESPONSE PLAN Project Status City of Garland Mr. Jack May Director of Water and Wastewater Utilities 2343 Forest Garland, Texas 75042 (972) 205-3203 City of Carrollton Mr. Stephen Jenkins, P.E. Director of Public Works 1945Jackson FREESE AND Carrollton, Texas 75006 NICHOLS: (972) 466-3000 City of Plano Mr. Jim Foster, P.E. HELPING YOU Director of Public Works P.O. Box 860358 Plano, Texas 75086 PROrECr YouR (972) 763-4128 City of Irving wATER SUPPLY Mr. David Ryburn Water Utilities Director P.O. Box 152288 Irving, Texas 75015 (972) 721-2204 City of Beaumont Mr. Joe Majdalani, P.E. Water Utilities Manager 1350 Langham Road Beaumont, Texas 77707 (409) 785-3000 City of North Richland Hills Mr. Mike Curtis, P.E. Director of Public Works 7301 N.E. Loop 820 North Richland Hills, Texas 76180 (817) 427-6400 City of San Angelo Innovative approaches Mr. Tom Kerr, P.E. Assistant Director of Public Works r~ P.O. Box 1751 San Angelo, Texas 76902-1751 Freou .w Nlehols prac[ical resul[s (915) 657-4206 100% complete 100% complete 100% complete 100% complete 100% complete 75% complete 75% complete Vulnerability Assessment and Emergency Re+pon.e Plan SOQ page 16 U) m a o' :3 V PRO]ECT APPROACH FREESE AND NICHOLS: HELPING YOU PR07ECT YOUR WATER SUPPLY Innovative approaches . . romis irNS~ .~.r Ntehol~ practical results FNI is committed to working with each client to develop a project approach that addresses each clienYs unique characteristics and needs. Water systems invariably have a knowledgeable staff and dedicated employees who take pride in their ability to provide safe and reliable high-quality drinking water. However, they are rarely security experts. In addition, most water systems have streamlined staff to cut costs. These factors make it difficult for a water system to perform a VA on their own. While the City should be involved in the assessment process, FNI will ensure that the project is completed on time, consider and address operational needs and security issues, and design appropriate upgrades if necessary. Each water system should be analyzed independently due to its own unique characteristics, facilities, interdependencies and resources. Treatment methods, interconnectivity, and the ability for a City to work around system problems vary significantly from City to City. However, there are enough commonalities among similar types of facilities that permit the application of past experience to help identify and evaluate viable security solutions. In fact, FNI has already met with the Trinity River Authority to discuss VA and ERP coordination issues. Drawing on existing experience saves time and resources and ensures an effective solution. Such efficiencies will be particularly useful for medium and small-size water systems. Our approach is to team with the City of Paris staff to draw on staff knowledge while taking advantage of efficiencies gained through our experience and expertise. This teaming arrangement can involve staff to various degrees to accommodate budget and staff limitations. FNI will facilitate this teaming arrangement through a series of project team meetings. Each meeting will be designed to review/address a specific component of the VA and gain staff inpudconcurrence. Anticipated project team meetings would include: • Project Kick-Off and VA Overview • Planning Workshop (Facility Prioritization and Threat Assessment) • IT/SCADA and Site Characterizations • Critical Component (critical asset) Identification and Consequence Assessment (impact to the City such as economic, manpower, ability to serve customers) • Risk Analysis and Recommendations • Emergency Response Plan Kick-Off • Incident Specific Emergency Procedures • Draft Emergency Response Plan FNI will submit, on behalf of the City, the required documents and certifications to EPA. FNI summarizes the VA in a"Summary Report" that is submitted to EPA. This NSummary Report" contains only the information required by EPA and does not contain detailed evaluations. EPA has specifically requested that the VA submittal information does not include detailed evaluations. The "Summary Report" allows the City to control the information sent to EPA. Vulnerability Assessment and Emergency Response Plan SOQ page 17 PRO]ECT SECURITY AWWA Non-Disclosure Agreement In order to complete the Risk Assessment Methodology for Water training, each engineer must enter into the nondisclosure agreement with AWWA. Tina E. Hanson, P.E., Hisham Musallam, P.E., Reed Meriwether, P.E. and Samuel Higgins, engineer, have each entered into this agreement, as has FNI. Document File Transfer FNI is a private corporation and as such is not subject to the Freedom of Information Act (Sunshine Laws). Project materials maintained and stored by FNI are not required to be released to the public. Recent Texas legislation protects VAs from Sunshine Laws. All draft working documents prepared for the City will be marked "confidential" and a document distribution list maintained. Employee Screening Procedures FNI maintains a professional human resources staff that is responsible for FREESE AND conductingemployee screening priorto hire. References and employment eligibility are verified as required by Immigration and Naturalization Service Form N ICHOLS: I-9. Any misrepresentation made by an employee when completing the employment application is considered sufficient cause for dismissal. FNI also has a Sergeant with the Fort Worth police department reserve on staff. At the City's HELPING YOU request, additional employee screening can be conducted. The foundation of FNI is based on ethical practice. In order to accomplish this goal, FNI is committed to working with our clients in an ethical and professional PROTECT YOUR manner. This requires every employee be equally committed to ethics and perform their job with high standards of ethics. FNI has a written code of ethics that WATER SUPPLY outlines corporate responsibilities, business responsibilities, and personal responsibilities including confidentiality of information. FNI also has formal written policies on weapons and drug and alcohol abuse. Document and File Security and Control Plan FNI has prepared VAs for thirteen large and medium-size water systems in Texas. In order to maintain security of the information, FNI developed a document and file security and control plan. Each member of the project team signs a nondisclosure statement and is required to adhere to the document, file security and control plan for the project. Electronic File Maintenance The FNI network has several security features to prevent intrusion such as firewalls and proxy servers. Within our network, file security is maintained by allowing access for only certain users on each project. Files on the network are backed up twice a day and maintained for a week. For extremely sensitive files, encryption or a stand-alone computer and printer can be used. A stand-alone computer and printer were used for all VAs conducted by FNI. Electronic files from the stand-alone computer are archived at the end of the project and placed in secure storage along with the hard copy files. Innova[ive approaches . . rm irks~ r.e Nlchols practical results Vulnerability Assessmen[ and Emergency Response Plan SOQ page 18 Hard Copy File Maintenance FNI utilizes a document filing procedure that places atl project-related materials in files categorized by type of document for later retrieval and database entry. Each file has a bar coded serial number which corresponds to a record in our database. For sensitive projects, a stand-alone locked file cabinet can be used. The project manager or a designated project team member controls access to this locked file cabinet. Only designated individuals are authorized to access the project files. Team members are required to file project material as soon as practicable in order to maintain security. FREESE AND NICHOLS: HELPING YOLJ PROTECT YOUR WATER SUPPLY Innovative approaches . . rommis FrNSe -a Nlehols prac[ical results Discarded Material For sensitive projects, discarded material is shredded daily. FNI has several docu- ment shredders strategically placed throughout the building. Archived Material FNI archives projects upon project completion. Upon completion of a project, the project manager is responsible to have someone review the project's hard copy files and remove and shred (if sensitive) any unnecessary documents before the files are placed in storage. Bar codes are updated in the database and hard copies are placed in FNI's on-site file storage. Archived electronic files are written to tape or DVD, removed from the network and placed in storage. For sensitive projects, files (hard copy and electronic) can be placed in restricted storage that requires authorization for access. Vulnerability Assessment and Emergency Respon:e Plan SOQ page 19 D a v m ~ a x Hutch Musallam, P.E. Project Director Years Experience: Registration: Professional Engineer, Texas 1987 (#84750) Education: B.E., Civil Engineering , American University of Beirut, 1990 M.S., Civil/Environmental Engineering, The University of Texas, 1993 Mr. Musallam is a project director and manager for the water and wastewater engineering group and an associate of Freese and Nichols. He specializes in water and wastewater treatment, biosolids dewatering and management and hydraulic evaluations of treatment systems. Mr. Musallam is experienced in conducting and supervising bench scale treatability studies and in troubleshooting and start-up assistance. Project Experience: Water Treatment Plant Evaluation - City of Paris, Texas - Project manager for a recently completed water treatment plant evaluation and production study. The study included evaluating the water treatment plan and projected water demands. Vulnerability Assessments - Cities of Beaumont and San Angelo, Texas - Prepared water utility Vulnerability Assessments and new water utility Emergency Operations Plans. Recommended physical improvements and operational and procedure changes. The Water Utility Emergency Operations Plans included procedures to respond to various levels of terrorist threat in response to the National Homeland Security Advisory System Threat Conditions and specific incident response plans. Water Treatment Plant Upgrade - Brown County Wcrter Improvement District # 1 - Project manager for a study and on-site evaluation to upgrade the capacity of the water treatment plant from 10 MGD to 12 MGD. Water Treatment Plant 14 MGD Expansion - City of Beaumont, Texas - Project manager for the City of Beaumont Water Treatment Plant 14 MGD expansion and miscellaneous improvements. The project included the addition of a new two compartment, two stage rapid mix basin, addition of high rate solids contact clarifiers, eight new dual media filters equipped with air scour with a firm capacity of 40 MGD, and the addition of chlorine dioxide for disinfection and miscellaneous chemical improvements and upgrades. Sludge Dewatering Facilities - City of Cleburne, Texas - Project manager for the City's water treatment plant sludge dewatering facilities. The proiect included water plant holding tanks, sludge pump station, and a centrifuge for water plant sludge dewatering. Clearwell and Pump Station - City of Beaumont, Texas - Project manager for the City's water treatment plant five million gallon clearwell and high service/filter backwash pump station. The project included a two compartment, five million gallon baffled clearwell, high service pump station, and miscellaneous chlorination and chemical feed improvements. Innovative approaches . . EMOoil Fra*se NlchoN practical resula Water System Vulnerabiliry Asse±sment and Emergency Respon.e Plan Michael G. Morrison, P.E., DEE Principal-in-Charge Years of Experience Mr. Morrison specializes in the design of water and wastewater treatment facilities. 33 He is an authority on the Safe Drinking Water Act and Clean Water Act compliance requirements for treatment facilities. Mr. Morrison has published numerous papers Registration and articles relating to water and wastewater design and is a contributing author to Professional Engineer, the textbook Wastewater Treatment Plants, Planning, Design and Operation. Texas 1975 (#37613) Project Experience: Diplomate, American Fort Bliss Oil/Water Separator Upgrade - U.S. Army Corps of Engineers, Fort Academy of Worth District - Principal-in-charge of a project to design and upgrade oil/water Environmental separators at Fort Bliss, Texas and to implement stormwater Best Management Engineers, National Practices. 1982 (#6017) North Holly Water Treatment Plant - City of Fort Worth, Texas - Design of the NCEES, 1990 (#9640) North Holly 80 MGD ozonization facilities for Safe Drinking Water Act compliance. Education Safe Drinking Water Act Compliance - Cities of Fort Worth, Cleburne, B.S., Civil Engineering - Grapevine, Snyder, Borger, and Brown County Water lmprovement District No. 1- The University of Texas Conducted Safe Drinking Water Act compliance evaluations. at Arlington, 1970 Doshier Farm Wastewater Treatment Plant Value Engineering - City of Temple, Texas - A Value Engineering team reviewed the Doshier Farm Wastewater M.S., Civil Engineering - Treatment Plant plans at 100 percent, after bids were opened. Since this project had The University of Texas bid and a tentative award made to the low bidder, the team was limited on at Arlington, 1978 conceptual and layout revisions. However, the VE team worked with the contractor and the City of Temple to achieve a life-cycle savings of approximately five percent. Effluent Reuse - City of Cleburne, Texas - Effluent reuse and Chapter 310 permitting for utilization of the City's entire wastewater flow for industrial purposes. Rolling Hills Water Treatment Plant Ammonia System Modifications - City of Fort Worth, Texas - Design of Rolling Hills Water Treatment Plant (160 MGD) ammonia system modifications. Water Treatment Plant Design - Northeast Texas Municipal Water District - Design of a 3.5 MGD regional water treatment plant. Water Treatment Plant Expansion - City of Grapevine, Texas - Design of a 4.0 MGD water treatment plant expansion employing micro-processor based controlled liquid chemical facilities. North and South Holly Water Treatment Plants Filtration Renovations - City of Forf Worth, Texas - Design of North and South Holly Water Treatment Plants filtration renovations. Water Treatment Plant Expansion - City of Beaumont, Texas - Design of a 30 MGD expansion/renovation for the water treatment plant, including sludge blanket clarification, high rate filtration, state-of-the-art laboratory and instrumentation. Water Treatment Plant Design - City of Bridgeport, Texas - Design of the 2.0 MGD water treatment plant, including high rate filtration, taste and odor control facilities and fluoridation system. Innova[ive approaches . . rsmio Freese N{chols practical resulcs . bVater $yctem Vulnerability Acse;srnent and Emergency Respon>e Plan Tina E. Hanson, P. E. Project Manager Years Experience: 18 Registrations: Professional Engineer, Texas 1990 (#67820) Education: B.S., Civil Engineering, The University of Texas at Arlington, 1985 M.E., Civil Engineering, The University of Texas at Arlington, 1993 Ms. Hanson's environmental and civil engineering experience includes environmental assessments, feasibility studies, and remedial action plans; municipal solid waste, water and wastewater treatment permitting, process evaluation, plant design, plant operation and maintenance; sludge handling and disposal facilities; industrial wastewater treatment facilities; and construction management services. Project Experience: Water System Vulnerability Assessments - Brown County WID # l, Cities of Abilene, Beaumont, Carrollton, Denton, Corpus Christi, Garland, Irving, Midlothian, Plano, North Richland Hills, San Angelo and 7emple Texas. Prepared Water Utility Vulnerability Assessments and new Water Utility Emergency Operations Plans. Recommended physical improvements and operational and procedure changes. The Water Utility Emergency Operations Plans included procedures to respond to various levels of terrorist threat in response to the National Homeland Security Advisory System Threat Conditions and specific incident response plans. East Side Water Treatment Plant Vulnerability Assessments - City of Dallas, Texas - The assessment identified vulnerable system components. Failures of system components were analyzed for the impact on the City's ability to deliver treated water to the system. Improvements to increase reliability were prioritized for inclusion in the City's capital improvement program. Risk Management Programs - City of San Angelo, Texas and 20+ other facilities. Prepared chemical release prevention programs including hazard reviews, off-site consequence analyses and detailed computer modeling of chemical release scenarios, emergency planning, and process safety; and submitted Risk Management Plans for facility compliance for chemical systems. Facilities included TRA Central Region Wastewater System and Fort Worth's Village Creek WWTP, two of the largest wastewater treatment plants in the DFW metroplex. Preparedness and Prevention Manual, Contingency Plan, and Emergency Procedures - Gold Recovery Facility - Preparedness and Prevention Manual, Contingency Plan, and Emergency Procedures. Safety Evaluations - City of Fort Worth, Texas - Safety evaluation of chlorination facilities at remote booster pump stations and storage tanks. Lake Ray Roberts Water Treatment Plant - City of Denton, Texas - Project engineer for the design of a splitter box, blower building, and 25 MGD transfer pump station for a new 20 MGD Lake Ray Roberts Water Treatment Ptant. The blower building design included two multi-stage centrifugal air blowers, field piping, Innovative approaches and related fittings and appurtenances. rm Fre*w .na Nichols prac[ical results . bVater System VuMerability Assessment and Emergency Re~ponse Plan Russell U. Redder, P.E. Security Systems Assessment Support Years Experience: 4 Registration: Professional Engineer, Texas 2004 (#92605) Education: B.S., Civil Engineering, The University of Texas at Arlington, 1999 Mr. Redder has over 4 years experience with Vulnerability Assessments and Emergency Response Planning, water treatment plant expansions, water treatment studies, analysis and laboratory testing. He is an expert on the Safe Drinking Water Act, the Interim Enhanced Surface Water Treatment Rule and the Stage 1 Disinfection/Disinfectant Byproduct Rule and has implemented these acts, studies and assessments with great success. Mr. Redder's work focuses on water treatment, therefore the majority of his expertise is with municipalities. Project Experience: Water System Vulnerability Assessment - Brown County WID # 1 and City of Beaumont, Texas. Prepared Water Utility Vulnerability Assessment and new Water Utility Emergency Operations Plan. Provided recommendations for physicaf improvements and operational and procedure changes. The Water Utility Emergency Operations Plan included procedures to respond to various levels of terrorist threat in response to the National Homeland Security Advisory System Threat Conditions and specific incident response plans. Water Treatment Plant Expansion and Miscellaneous Improvements Project - City of Beaumont, Texas - Design engineer for the WTP expansion to 14 MGD. A hydraulic profile of the treatment plant, which was later used to model the various treatment and piping alternatives, was developed. The profile was used to set elevations and locations of the proposed filters and upflow clarifiers. Various methods of ineeting the primary disinfection requirements were modeled. Alternative disinfectants were investigated and a recommendation for the use of chlorine dioxide as the primary disinfectant was made. Disinfection requirements were calculated for the plant's primary disinfection zones, as well as the alternative disinfection methods to be used if the chlorine dioxide system were inoperable. Safe Drinking Water Act Implementation Studies - Cities of Grapevine, Cleburne and Longview, and the Greenbelt Municipal and Industrial Water Authority Water Treatment Plants were conducted. The purpose of the studies was to determine if the water treatment plants would have difficulty in implementing the provisions of the Interim Enhanced Surface Water Treatment Rule and the Stage 1 Disinfection/Disinfectant Byproduct Rule, specifically TOC removal and maximum THM and HAA formation. Tracer Studies - Cities of Arlington and Fort Worth, Texas - Tracer studies were created to determine the baffling ratios of the ozone contactors. This value is used to determine disinfection credit within a portion of a treatment plant. Prior to the testing, the tracer chemical (hydroflousilicic acid) dose was calculated to be used in each test and to calibrate the chemical pumps. Samples were taken and an analysis was made to determine the T10 values based on graphical and log-regression analysis of the Innovative approaches . . test data. saimis FrNS* m Nichol• practical results Water System Vulnerabiliry Asse:smen[ and Emergency Response Plan Timothy E. Campbell, P.E. Electrical/SCADA Innova[ive approaches . . EMOoil irasse - Nichol• practical results Years Experience: 12 Registrations: Professional Engineer, Texas 1996 (#81 O1 1) Education: B.S., Electrical Engineering, Texas A&M University, 1990 Mr. Campbell is experienced in electrical design, project management, coordination of inechanical and electrical disciplines, and vulnerability assessments and emergency operations planning. He has a background in design of electrical and instrumentation for water treatment plants, wastewater treatment plants, and water distribution. He is also skilled in the electrical design of commercial and industrial facilities. Project Experience: Water System Vulnerability Assessments - Brown County WID # 1 and the Cities of Abilene, Beaumont, Carrollton, Denton, Corpus Christi, Garland, Irving, Midlothian, Plano, North Richland Hills, San Angelo and Temple, Texas. Reviewed Water Utility VuInerability Assessments related to power instrumentation and SCADA. Provided not only recommendations for physical improvements, but also operational and procedure changes. Wastewater Treatment Plant - City of San Angelo, Texas - Design of plant improvements including new headworks, odor control, digesters, sludge handling, gravity belt thickener. The anaerobic digester gas was collected and used to feed the boiler. Wastewater Treatment Plant - City of Beaumont, Texas - Provided the electrical design for the complete replacement of the electrical system for the plant. The existing system was outdated and several portions were not operable due to the extreme corrosion. A new looped primary feed system was installed that fed motor control centers inside air-conditioned enclosures to protect them from the hydrogen sulfide. The motor control centers and various electrical distribution equipment are housed in temperature controlled, prefabricated, 304 stainless steel buildings to protect the equipment from the corrosive environment. Water Treatment Plant - Ciy of Midland, Texas - Designed chemical feed improvements, including chlorine storage and feed system. The $1.2 million improvements included both chlorine and ammonia scrubber systems for the feed and storage facilities. Nitrate Treatment and Other Water System Improvements - City of Vernon, Texas - Provided electrical and instrumentation design for the installation of the lon Exchange Treatment Plant, elevated storage tank, new well sites and chlorine injection. This project included providing SCADA for the City, containing installation of radio equipment for 34 well sites, and 12 sanitary sewer lift stations. Water Treatment Plant - City of Beaumont, Texas - Designed plant expansion including new filters, pulsators, and chemical feed. Plant capacity was increased to 14 MGD. bVater System Vulnerabiliry Assessment and Emergency Respon.e Plan ]ames Humphrey Computer Services Manager Years Experience: 32 Education: B.S., The University of Texas at EI Paso, 1968 M.B.A., The University of Texas at Arlington, 1978 M.S., Civil Engineering, The University of Texas at Arlington, 1983 Mr. Humphrey is the Chief Technology Officer at Freese and Nichols. He manages the Computer Services Operations. His responsibilities include planning, budgeting, purchasing, installation of hardware and software, repairs, file management and inventories. Mr. Humphrey also designed and implemented the Wide-Area Network and Local-Area Network for the loca) offices. Project Experience: Vulnerability Assessments - Brown County WID# 1, Cities of Abilene, Beaumont, Carrollton, Denton, Garland, Irving, Plano, Norfh Richland Hills and San Angelo, Texas - Assessments as to the vulnerability of SCADA systems to bioterrorism, according to the H.R. 3448 Bioterrorism Act. The assessments included reviews of physical protection features and cyber protection features including firewalls, proxy servers and other security and intrusion detection devices used to prevent unauthorized access to equipment and data. Port scans and the use of routable and non-routable Internet protocol (IP) addresses were studied to identify exposed systems. The level of security patches, encryption schemes and security logging were also investigated. Reviewed password policies, file and folder permissions, user/group privileges and equipment/data access. Computer System Design - Dallas/Fort Worfh Airport, Texas - Project manager for computer system consultation, design and installation for the Airport Development Department. The project involved the conversion of the departments network from Novell NetWare to a Windows NT based system. Workstations, a network server and a variety of software were specified, ordered and piaced into service. Interfaces to a Banyan Vines and Unix network were included. WAN Implementation - Freese and Nichols, Forf Worfh, Texas - Implemented a Wide-Area Network (WAN) for eight local offices. The WAN is a Virtual Private Network (VPN) utilizing routers based on the Linux operating system and Pentium computers, Ipsec encryption and Internet Service providers (ISPs). Various combinations of broadband technologies were used that included Tl lines, Integrated Services Digital Network (ISDN) and Digital Subscriber Line (DSL). TCP/IP Network - Freese and Nichols, Fort Worth, Texas - Installed and maintains a TCP/IP network of approximately 290 workstations and 20 servers at nine local offices. This project included the use of the Windows (95/98/NT/2000), Linux and Open VMS operating systems. Activities include installation and maintenance of routers, proxy servers, firewalls and Domain Name Service (DNS). Innovative approaches . . somill Fneu .na Nielwls prac[ical resLdu bVater System Vulnerability Assessinent and Emergency Re.pon.e Plan Thomas Haster, P. E. System Assessment and Support Innovative approaches . . rm FrNSa .na Nlcholf practical resula Years Experience: 13 Registration: Professional Engineer, Education: B.S., Civil Engineering, M.S., Civil Engineering, Texas 1994 (#79736) Texas A&M University, 1989 Texas A&M University, 1991 Mr. Haster is the utilities discipline leader in Freese and Nichols' infrastructure group. He has extensive experience involving the design and rehabilitation of water and wastewater pumping facilities (up to 560 MGD capacity) and major water transmission lines (up to 96 inches in diameter). Mr. Haster's experience also includes water distribution and wastewater collection system studies including, HYDRA, EPANET, H20NET, CYBERNET, and KYPIPE modeling programs, impact fee analyses and hydraulic surge analyses. Project Experience: Domestic Water System Improvements - Texas A&M University - Project engineer for design improvements. The project included adding a 3 million gallon ground storage tank, pipeline extensions, various cross-connections and valve improvements, joint bonding and cathodic protection to pipelines and various instrumentation and electrical improvements. Pump Station Rehabilitation - City of Brenham, Texas - Design engineer for raw water pump station rehabilitation. Initial capacity 4.3 MGD, expanded capacity to 9.4 MGD. Pump station included the design of a 750 KW stand-by diesel generator. Pump Station - Norfh Texas Municipal Water District - Project engineer for Raw Water Pump Station #3. Proiect included 1-70 MGD pump and 2-35 MGD pumps for a total initial capacity of 140 MGD. Pump station has been designed for a total ultimate capacity of 560 MGD. Cooper Lake Raw Water Pump Station - North Texas Municipal Water District - Project engineer for the Cooper Lake Raw Water Pump Station. Initial capacity 1 10 MGD, ultimate capacity 220 MGD the Wastewater Interceptors Project with approximately 30,000 feet of 10-inch to 18-inch wastewater interceptors. Eastside Water System Improvements - EI Paso Water Utilities - Design engineer for the Eastside Water System Improvements-Airport System Project. Approximately 53,000 linear feet of 48-, 36-, 24- and 12-inch diameter pipelines. Water Distribution System Study - City of Fort Worth, Texas - Project manager for water distribution system study for Northside II, Southside II, Westside II, III, IV and Holly Pressure Planes serving approximately 550,000 people. Plano-McKinney Treated Water Transmission System - North Texas Municipal Water District - Project engineer for the Plano-McKinney Treated Water Transmission System with approximately 26,000 linear feet of 96-inch diameter pipeline, 46,000 linear feet of 84-inch diameter pipeline, 24,000 linear feet of 72-inch diameter pipeline and 6,000 linear feet of 42-inch diameter pipeline. Water System Vulnerability Asse±sment and Emergency Respon:e Plan Russell Gibson, P.E. System Assessment/Su p port Years Experience: 21 Registration: Professional Engineer, Texas 1987 (#61883) Education: B.S., Civil Engineering, Texas A& M University, 1981 Mr. Gibson has designed and managed a variety of water transmission projects as a member of Freese and Nichols' Pipeline and Pump Station Deparfment. Assignments he has been responsible for include design and resident representation of water distribution and wastewater collection system improvements, water storage facilities, and major water transmission systems. Project Experience: Domestic Water System Improvements - Texas A&M University - Project manager for design improvements. The project included adding a 3 million gallon ground storage tank, pipeline extensions, various cross-connections and valve improvements, joint bonding and cathodic protection to pipelines and various instrumentation and electrical improvements. Bryan East Side Access Road Project - City of Bryan, Texas - Design engineer for wastewater utilities on the Bryan East Side Access Road Project with 12-inch and smaller wastewater collection mains. Onion Creek and Boggy Creek Wastewater Interceptor - City of Austin, Texas - Project engineer on the Onion Creek and Boggy Creek Wastewater Interceptor, with 13,000 linear feet of 36-inch and 54-inch wastewater lines at a construction cost of $4.2 million. Southwest Borger Sewage Collection System - City of Borger, Texas - Project and construction engineer for the Southwest Borger Sewage Collection System covering gravity sewer, force main and lift station design. Braker Lane Street Project - City of Austin, Texas - Design engineer for wastewater utilities on the Braker Lane Street Project east of Loop 1(MOPAC) including 10-inch wastewater collection mains. Nolan Creek Tributary II Wastewater Interceptor - City of Killeen, Texas - Project manager for the Nolan Creek Tributary II Wastewater Interceptor with 20,000 feet of 6-inch to 36-inch wastewater lines. Willow Springs Wastewater Interceptor Preliminary Phase I- City of Killeen, Texas - Project manager for the Willow Springs Wastewater Interceptor Preliminary Phase I, including 24,000 feet of 30-inch and 36-inch wastewater interceptor. South Killeen Wastewater Master Plan Study - City of Killeen, Texas - Project manager for the South Killeen Wastewater Master Plan Study. Downtown Borger Sewer Replacement Project - City of Borger, Texas - Project design and construction engineer for the Downtown Borger Sewer Replacement project. Wastewater Interceptors Project - City of Keene, Texas - Project manager for the Wastewater Interceptors Project, including 30,000 feet of 10-inch to 18-inch wastewater interceptors. Innova[ive approaches . . EMOONI FrNSa sm Nicholf prac[ical results Water System Vulnerability Asse±srnent and Emergency Re:pome Plan Wade Zemlock Electrical Engineering Intern Years Experience: 5 Education: B.S., Electrical Engineering, Texas Tech University, 1998 Mr. Zemlock is experienced in electrical system design including SCADA systems, medium voltage distribution systems for wastewater treatment facilities, water treatment facilities, raw water pump stations, and wastewater lift stations. Project Experience: Water System Vulnerability Assessments - Brown County WID # 1 and the Cities of Abilene, Beaumont, Carrollton, Denton, Corpus Christi, Garland, Irving, Midlothian, Plano, Norfh Richland Hills, San Angelo and Temple, Texas. Reviewed Water Utility Vulnerability Assessments related to power instrumentation and SCADA. Provided not only recommendations for physical improvements, but also operational and procedure changes. Transfer Pump Station Electrical System Upgrade - City of Fort Worth (Electrical Designer) - Update electrical system for an existing water treatment plant in downtown Fort Worth. Design included routing power and control to three 2400V, 3 Phase 200hp motor; one 2400V, 3 Phase 250hp motor; reconnecting to existing feeders; and providing power to a new pad-mounted oil-filled 750KVA, 2400V, 3hp transformer that serves a new 480V Motor Control Center (MCC). The 480V MCC serves one 150hp motor, one 125hp motor, one 75hp motor, one 30hp motor and an existing MCC vertical section that were to be re-used. The project included wire and conduit sizing for medium voltage cables and switch and fuse sizing for medium voltage. The 2400V MCC implements a main tie main configuration on the incoming feeders. Boiler Replacement, Electrical System Renovation - Tarrant County College (Electrical Designer) - Renovate electrical system for an existing mechanical room for Tarrant County College in Fort Worth. The project included removing existing boilers and pumps, and placing new boilers, pumps and water heaters in the mechanical room. The project also included determining what wire and conduit could be re- used and what disconnects could be re-used. The scope of the project also included checking circuit breakers to determine whether or not it had enough ampacity to handle the new equipment. Electrical System Design for New Bank - Bank Of America, Irving, Texas - Design electrical system for a new bank in Irving. The project included load analysis, lighting and power distribution, panel sizing, wire and conduit sizing, clearance of electrical equipment, energy calculation, connect HVAC equipment, fire alarm system, pneumatic controls and security system. Electrical System Design for Building Renovation - Service King Headquarters, Richardson, Texas - Design electrical system for a single story office building renovation in Richardson. The project included lighting and power distribution, panel sizing, wire and conduit sizing, clearance of electrical equipment, Innovative approaches connect HVAC equipment, fire alarm system, provide enough spare ampacity for future expansion, and parking lot lighting. rmoil Fn*sa +m Nlchob prac[ical results Wa[er System Vulnerability A~cescment and Emergency Respome Plan