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A1013 <br />THE CITY OF PARIS <br />CITIZEN PARTICIPATION PLAN <br />TEXAS COMMUNITY DEVELOPMENT BLOCK GRANT PROGRAM <br />Note to Grant Recipients regarding Limited English Proficiency (LEP) requirements: <br />In accordance with federal law, if there is a significant number of the population who are non-English <br />speaking residents and are affected by the TxCDBG project, such citizens should have `meaningful access' <br />to all aspects of the TxCDBG project. To provide `meaningful access', Grant Recipients may need to <br />provide interpreter services at public hearings or provide non-English written materials that are routinely <br />provided in English. Examples of such vital documents may include Citizen Participation notices (e.g., <br />complaint procedures, hearings notices), civil rights notices, and any other published notice that may allow <br />an eligible person with limited English proficiency to participate in discussing proposed CDBG activities. <br />For more information, see LEP.gov <br />COMPLAINT PROCEDURES <br />These complaint procedures comply with the requirements of the Texas Department of Agriculture's Texas <br />Community Development Block Grant (TxCDBG) Program and Local Government Requirements found in 24 <br />CFR §570.486 (Code of Federal Regulations). Citizens can obtain a copy of these procedures at the City of Paris, <br />PO Box 9037, Paris, TX 75461, 903-785-7511, during regular business hours. <br />Below are the formal complaint and grievance procedures regarding the services provided under the TxCDBG <br />project. <br />1. A person who has a complaint or grievance about any services or activities with respect to the TxCDBG <br />project, whether it is a proposed, ongoing, or completed TxCDBG project, may during regular business <br />hours submit such complaint or grievance, in writing to the Mayor, at PO Box 9037, Paris, TX 75461, or <br />may call 903-785-7511. <br />2. A copy of the complaint or grievance shall be transmitted by the Mayor to the entity that is the subject of <br />the complaint or grievance and to the City Attorney within five (5) working days after the date of the <br />complaint or grievance was received. <br />3. The Mayor shall complete an investigation of the complaint or grievance, if practicable, and provide a <br />timely written answer to person who made the complaint or grievance within ten (10) days. <br />4. If the investigation cannot be completed within ten (10) working days per 3 above, the person who made <br />the grievance or complaint shall be notified, in writing, within fifteen (15) days where practicable after <br />receipt of the original complaint or grievance and shall detail when the investigation should be completed. <br />5. If necessary, the grievance and a written copy of the subsequent investigation shall be forwarded to the <br />TxCDBG for their further review and comment. <br />6. If appropriate, provide copies of grievance procedures and responses to grievances in both English and <br />Spanish, or other appropriate language. <br />09/01/2020 <br />