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MSA 2021 <br />last two months of the term of the Agreement. Thereafter, Client will be invoiced as set forth in the <br />SOW/Proposal. All other expenses and non -service deliverables will be submitted to Client every two <br />weeks. All invoices are due and payable upon receipt. <br />3.4 Payment Terms. Client will pay fees, charges, and expenses to SpearTip in United States Dollars, <br />by wire transfer of funds to an account designated by SpearTip or by check sent to SpearTip at an <br />address to be designated by SpearTip. If there are any good faith disputes related to an invoice, Client <br />will immediately pay the undisputed portion of the invoice and notify SpearTip in writing of Client's basis <br />for withholding payment of the disputed amount. Disputes with respect to invoiced amounts will be <br />deemed waived if not raised in writing. Upon receipt of Client's dispute notice, SpearTip and Client will <br />work together in good faith to resolve such dispute in a prompt and mutually acceptable manner. If the <br />dispute is not resolved within 30 days after receipt of Client's dispute notice, the parties will resolve the <br />issue pursuant to the provisions of Section 15. Client will pay any disputed amounts within five calendar <br />days after applicable disputed matters have been resolved. <br />3.5 Late Payment Interest; Convenience Fee. If Client does not pay an invoice within 20 calendar <br />days after receipt, SpearTip may add an interest charge of one and one-half percent (1-1/2%) per month, <br />or the maximum rate allowed by law if less; this interest will begin to accrue on the 21th day after Client's <br />receipt of SpearTip's invoice and will accumulate on the outstanding balance on a daily basis until paid in <br />full. Payments of invoices made by credit card will incur a convenience fee of 2.5% of the invoice <br />amount, or the amount charged to SpearTip for processing; whichever is less. <br />4. CLIENT RESPONSIBILITIES <br />4.1 Client Personnel, Facilities and Resources. Client will provide SpearTip with timely access to <br />appropriate Client personnel and will arrange for SpearTip personnel to have suitable and safe access to <br />Client's facilities and systems. Client will also provide suitable office space and associated resources for <br />SpearTip personnel working on-site, including all necessary computing and office support resources, and <br />will undertake any other responsibilities described in the applicable SOW/Proposal. <br />4.2 Approvals and Information. Client will respond promptly to any SpearTip request to provide <br />information, approvals, or authorizations that are reasonably necessary for SpearTip to perform the <br />Services in accordance with the requirements of the SOW/Proposal. In addition, SpearTip may request <br />instructions, directions or decisions from Client. SpearTip will document the requests and may present a <br />default instruction, direction or decision. If the SOW/Proposal does not specify a period for Client's <br />response, the time period will be seven (7) calendar days. If Client does not respond within the specified <br />time period, SpearTip will be entitled to proceed on the basis of the default instruction, direction or <br />decision, or in its reasonable discretion. <br />4.3 Sensor Issues. Client is responsible for resolving all sensor health issues. SpearTip may identify <br />any sensor health issues to Client as part of its Deliverables. Client is responsible for investigating <br />sensor issues including the deployment of appropriate sensors on all nodes, hosts or endpoints. <br />SpearTip is not responsible for detecting and responding to malicious threats as result of blind spots in <br />Client's network from the failure Client's failure to install appropriate sensors. <br />5. SPEARTIP RESPONSIBILITIES <br />