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In addition to the home visits, following each town hall, we began processing the various input we <br />were receiving to identify potential tasks we could address right away. The goal of this was not to <br />wait until after all five events took place before citizens saw some response from the City, but <br />rather if an item of immediate opportunity presented itself, we would attempt to work it as quickly <br />as possible. This has required a redirection of city resources to focus more attention on this effort, <br />but given the public attention this initiative brought with it, we knew that immediate tangible and <br />visible responses was important. Until we are able to raise more resources and/or direction is <br />provided by the City Council, our ability to sustain this focus will be limited, however we will be <br />working as hard as we can for some time going forward to address more of the concerns raised <br />during the town halls. It is important to state as this point that while it is difficult for any individual <br />person to see the full scope of work we do as a city across the entire community, I would like to <br />assure anyone who reads this report that to the best of my observation, while we can never claim <br />to give every citizen, block, street, or quadrant of the community a perfectly equal amount of <br />attention and/or resources as others during any set measurement of time, we are in fact doing our <br />best to try and serve as many of our residents all over town as fairly as we possibly can. <br />Unfortunately, with limited resources including staffing, time, and especially funding, priorities <br />must be made and worked. This is not made any easier when we include changing codes, policies <br />and politics. And at the end of the day, city officials, from the city council to city management to <br />city staff are human, attempting to do the best they can, when they can, and with what they have <br />to do it with, for the most good possible. Nevertheless, we always strive to improve and we <br />continue to want to hear from citizens regarding any issues they see out in the community so that <br />we can try to address them. <br />Another important point to raise before we dive in to the summary of the meetings — it was often <br />stated that citizens were having difficulty getting responses from city officials (council, <br />management, and/or staff). Having been here for over three years, unless something predates me, <br />I can attest that nearly none of these instances raised during the meetings was ever brought to my <br />attention by the citizen. Therefore, I would like to encourage every citizen that should they ever <br />experience difficulty getting information and/or responses from a city official, particularly a staff <br />person, please reach out to their supervisor and ultimately if that were to even fail, reach out to my <br />office. While we can never guarantee to provide a response that a person desires to hear, I would <br />like to at least make sure that they get a response. <br />SUMMARY RESULTS: <br />Having completed all five of the town halls, we have attempted to compile all the feedback. This <br />report contains a summary table, pie chart, and an itemized listing of all comments we took note <br />of (see the end of the report). Without listing each response verbatim, we have attempted to <br />reasonably compile each response while creating some uniformity and commonality in the <br />verbiage where possible. Please know that we took summary meeting notes of all five meetings; <br />Page 3 of 12 <br />