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16 - Amendment No 3 to Professional Services Agreement with Computer Information Systems - Digi-Ticket E-Citation System
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16 - Amendment No 3 to Professional Services Agreement with Computer Information Systems - Digi-Ticket E-Citation System
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PARIS POLXCiE D9AARTMENT TEXAS <br />LICENSE AGRr: W ENT #345 <br />08-22-2007 <br />load any 'Updates that have been released during the time interval between the <br />initial and the final installations. <br />3.7.2 CIS will provide up to seven (7) days of training ori Systems for User personnel. <br />This level of effort will provide fifty-six (56) hours of training (from 8:00 AM to 5:00 <br />PM), Management Training at CIS and On -Site Support during the first two (2) <br />days of live operation. <br />3.7.3 Seven (7) types of Personal Training modules at Users Site can be provided as <br />required ley the User as follows: <br />■ System Manager <br />■ Records Supervisor <br />• Records operator/patrol officer <br />CAD Supervisor <br />• CAD Dispatcher <br />• Field Supervisor/Detectives <br />• Mobile Trainer <br />3.7.4 The System Manager, CAD and RIMS modules are eight (8) hours in length and <br />may be attended by four (4) to six (6) personnel per session. All other modules <br />are two (2) to four (4) hours in length and may be attended by four (4) to eight (8) <br />personnel'per session. Sample Lesson Plants for modules are presented in <br />Paragraph 6 below, <br />3.7.5 Additional training days require formal authorization by User and will be billed at <br />$ 1,200.00 per day. User $hal€ estimate the number of persons to be trained for <br />each System and advise CIS to adjust the Agreement amount far the actual <br />number of days required. <br />3.7,6 On-site training will commence after completion of Task 6 and when User can <br />schedule its personnel for training. It is assumed that the User may elect to go <br />live immediately after training or have personnel browse the new System(s) for <br />one (1) or more weeks to eater duplicated records in the software prior to live <br />operation. <br />3.7,7 CIS will reset the database to remove practice records when the User advises <br />CIS that the User will initiate "live" operations_ <br />This Task is complete upon CIS' provision of the Training required. Actual <br />days will be adjusted to the Users' requirements and invoiced accordingly <br />for the number of allthor ized days that are used, <br />3.8 TASK 8 -WARRANTY, MAINTENANCE AND SUPPORT OF SYSTEMS <br />One (-l) year of maintenance and support commences on the Date of installation <br />of the Basic :Program Products on User's Server(s) in Task 5 above. <br />22 <br />ZT/30 39Vd W315A5 OANI 2DZAWOO V29LEL908T GZ :EZ Li39Z/ZZI89 <br />
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