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STtKEING <br />These Services are estimated to be up to forty (40) business hours, including <br />Period of Performance a minimum of twenty-four (24) business hours, to be consumed over thirty <br />Standard Hours - Sterling will perform the Services during normal business <br />Service Hours hours, typically 8:00 AM to 5:00 PM, Monday through Friday, Customer local <br />time, and will include travel time to and from the Customer location, and <br />excludes local holiday <br />Service D livery Method Remote <br />City of Paris, TX <br />Remote Services Only <br />2, HlqTRGDUC ION <br />T�is Statement of Work (SOW) describes the services to be provided by Sterling ("Provider") for City of Paris, <br />TX("Customer"). The term of this SOW shall begin on the date of the last signature ("Effective Date") as set forth in the <br />Signature Section of this SOW. This SOW shall expire if not executed within ninety (90) days of the date of creation. <br />See appendices attached hereto and incorporated by reference. <br />3, SCOF�!'E OF!! SBRV|OE <br />fk e o 6-j ec'—tive" 8 f th''is" pro,j,,e- ct"'"i's""t 8 _`p ro, v"i'de' a'c''on'-s" u I t ant wit hi'" k'iffs . .... c er'"t'i'f c"a, t,ions, 'or experience in a specific technology, <br />practice area, to serve as an extension of the customer's IT staff. <br />3.1 RESOURCE TYPE AND QUALIFICATIONS <br />MICROSOFT SYSTEMS ENGINEER <br />The provided maounm will have background that includes these types of skills and experience: <br />° <br />Deploy, maintain, and troubleshoot Windows Servers. <br />° <br />Manage a Microsoft domain environment, including AD, ADFS, DNS, DHCP, GPOs, DFS, ADFS, LAPS, <br />andHypepV. <br />° <br />Perform enterprise -wide server and systems patching for OS and standard applications. <br />° <br />Serve as a subject matter expert for Windows 10 and Office deployment solutions. <br />° <br />Monitor server performance and troubleshoot problem areas auneeded. <br />° <br />Experience managing a Microsoft Domain, Windows Servers, Exchange, VMware, and other mission - <br />critical onterphs*|eve|oyetemo. <br />° <br />Experience working with Cloud technologies and 8aoOsolutions. <br />° <br />Strong technical problem -solving skills. <br />° <br />In-depth knowledge of their Microsoft suite ofproducts. <br />3.3 AREAS OF FOCUS <br />We will he focusing on assisting in these areas for the duration of this project: <br />~ Up\nfive (5) Windows Server Hyper-Vlive Migrations from one host hoanother. <br />° <br />Provide guidance and assistance for performing a P2V Hyper -V Migration or a rebuild of a Microsoft SQL <br />Server onthe new Host. <br />Cmwfor City ofParis, Tx 1nOctober 2025 <br />Sterling Confidential <br />Z�CopyxghtzD21. Srrbng, AR ii ands es nvedPage 2ofo wl8.30.2021 <br />