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Weaknesses: Where We Must <br />Improve <br />Weaknesses are internal factors that inhibit effectiveness, slowprogress, or diminish public confidence <br />and cohesion. The discussion focused on organizational challenges that the City can influence directly <br />through improved systems, communication, or investment. These are factors that are in the control of the <br />City. <br />Members listed 24 various internal Weaknesses. After grouping and voting, the most significant identified <br />weaknesses were: <br />• Aging infrastructure <br />• Customer service. <br />• Revenue challenges. <br />• Economic division <br />• Revenue Challenges <br />other weaknesses mentioned included antiquated practices, long-term planning, street improvements, and <br />negative attitudes. <br />Ironically, while "people" were listed as one of the biggest strengths, the role of people as a potential <br />Weakness centered around a community being giving but also being "absolutely brutal on ourselves" and <br />"awful ambassadors." "Legacy challenges between people" alluding to racial and economic division was also <br />specifically mentioned as a weakness. that coexists with the strength of the people. <br />This was further explored in a discussion about an apparent lack of racial minority volunteerism for boards <br />and commissions. A deep dive revealed that some of this is a legacy challenge due to poor communication <br />in the past and likely solved over time with aggressive and authentic community engagement as Key <br />Activities in developing plans come to fruition. . <br />Housing stock was also identified as a weakness, specifically that it is "not where it needs to be for potential <br />growth". While direct action might be limited, indirect steps like utilizing infill development and addressing <br />abandoned properties were suggested as ways to improve this. Likewise, improving the City's reputation as <br />more development friendly in code enforcement and plan permitting is vital to overcoming this Weakness <br />but also achievable. <br />