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<br />Both the fire run cards and the law enforcement coverage plans have the capability of <br />. suggesting units across jurisdictional boundaries for mutual aid. <br /> <br />The system recognizes types of assignments for units that permit a unit to be reassigned <br />for a more urgent call for service or event. This event closure and reassignment occurs <br />automatically using a single function key for the transaction. <br /> <br />Informational Displays - When a call for service is received, the system automatically <br />searches the data base for pertinent information about that location. This search includes <br />looking to see if other incidents have occurred there, the presence of hazardous materials, <br />address specific information such as invalids or guard dogs, special instructions for the <br />type of incident, possible street closures, hydrant locations and/or hydrants out of service. <br />With respect to hydrants, any number of hydrants are allowed for any location. When <br />information is found, a message indicator is displayed on the primary monitorlPC, and by <br />using a function key to select the types of information which the dispatcher wishes to <br />view, the information will be displayed on the secondary monitorlPC. The agency may <br />specify the order in which the types of information will be displayed. Historical <br />information is displayed in reverse chronological order. <br /> <br />Data Base Inquiries - A message indicator is displayed on the working area of the <br />primary screen when results of local or State/NCIC inquiries are returned. These are <br />displayed on the secondary monitorlPC. The dispatcher may enter the unit identification <br />associated with the call or which requested the inquiry. Then, using a function key, <br />merge the inquiry response into the permanent record for the incident. <br /> <br />Automatic Time Stamping - All time stamping associated with an event or incident is <br />generated using the internal hardware clock for the actual time, with the time and activity <br />being recorded by the use of an activity code and a function key. The following time <br />entries are supported by the CMS software: <br /> <br />Time Received <br />Time Dispatched <br />Time Acknowledged <br />Time Arrived <br />Time In Command <br />Time Primary Search <br />Time Water On Fire <br />Time Secondary Search <br /> <br />Time Fire Under Control <br />Time Enroute To Station <br />Time To Hospital <br />Time At Hospital <br />Time To Jail <br />Time At Jail <br />Time Cleared <br /> <br />If an error is made in the time stamping, the operator may reverse the unit to the previous <br />status with a single command. Similarly, a unit may be removed completely from a call <br />for service and the call returned to the calls waiting queue. <br /> <br />Officer Alert - If a unit assigned to a call does not contact the dispatcher within the <br />agency's predetermined time period for the call type, the color of that unit's display on the <br />committed units screen changes color. This alerts the dispatcher of the overdue condition. <br />The length of this "time out" period may be modified by authorized agency personnel. <br />Times may be reset by entering the unit identification and pressing two keys. <br /> <br />11 <br />