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There is some question regarding the accuracy of these numbers due to <br />the current Computer Aided Dispatch system not being properly designed to <br />capture the data correctly, however, interviews with both officers and supervisors <br />agree that the Priority 1 response times appear to be close to their experience in <br />the field. <br />In order to determine the appropriate level of staffing for Patrol, a simple <br />and straightforward staffing model was used. More sophisticated staffing models <br />available tend to overstate needed resources when used in smaller departments <br />under 70-80 officers. <br />In using this model an analysis of the community generated workload was <br />conducted. This data was pulled from the current records system and cross- <br />checked against the incoming 911 calls. Community generated workload is the <br />dispatched 911 calls for service and arrests that result from those calls. Officer <br />initiated arrests are not included in this total but is accounted for in the proactive <br />patrol time. During the study period (a twelve month period from October 1, 2006 <br />to September 30, 2007) the department responded to 25,156 citizen generated <br />calls for service. <br />Average Citizen Generated Calls for Service by Hour of Day <br />5.0 <br />4.5 <br />4.0 <br />3.5 <br />3.0 <br />2.5 <br />2.0 <br />1.5 <br />1.0 <br />0.5 <br />O.O <br />^s6 ~6 9,~6 os6 sF ^ QF` QF ryQF ~6 bQ6 ~F` 0QF <br />~Q`~ aQF ~F oQF ~F' ry°F ^sF eF 'A°F o-sF e'°F e°F <br />Page 23 <br />