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7. Oral Communication - Speaks clearly and persuasively in positive or negative situations; <br />listens and obtains clarification; responds well to questions; demonstrates group presentation <br />skills; participates in meetings. <br />8. Written Communication - Writes clearly and informatively; edits work for spelling and <br />grammar; presents numerical data effectively; able to read and interpret written information. <br />9. Teamwork - Balances team and individual responsibilities; exhibits objectivity and openness <br />to others' views; gives and welcomes feedback; contributes to building a positive team spirit; <br />puts success of team above own interests. <br />10. Leadership - Exhibits confidence in self and others; inspires and motivates others to perform <br />well; effectively influences actions and opinions of others; accepts feedback from others; gives <br />appropriate recognition to others. <br />11. Change Management - Develops workable implementation plans; communicates changes <br />effectively; builds commitment and overcomes resistance; prepares and supports those affected <br />by change; monitars transition and evaluates results. <br />12. Quality Management - Looks for ways to improve and promote quality; demonstrates <br />accuracy and thoroughness. <br />13. Cost Consciousness - Works within approved budget; develops and implements cost saving <br />measures; conserves organizational resources. <br />14. Diversity - Shows respect and sensitivity for cultural differences; educates others on the value <br />of diversity; promotes a harassment-free environment. <br />15. Organizational Support - Follows policies and procedures; completes administrative tasks <br />correctly and on time; supports organization's goals and values; benefits organization through <br />outside activities; understands that what is best for the City as a whole may not be what is best <br />for a particular department in the short-term. <br />16. Strategic Thinking - Develops strategies to achieve organizational goals; understands <br />organization's strengths and weaknesses; adapts strategy to changing conditions. <br />17. Judgment - Displays a willingness to make decisions; exhibits sound and accurate judgment; <br />supports and explains reasoning for decisions; includes appropriate people in decision-making <br />process; makes timely decisions. <br />18. Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes <br />obstacles; measures self against standard of excellence; takes calculated risks to accomplish <br />goals. <br />19. Planning and Organization - Prioritizes and plans work activities; uses time efficiently; plans <br />for additional resources; sets goals and objectives; organizes or schedules other people and <br />their tasks; develops realistic action plans. <br />20. Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats <br />others with respect and consideration regardless of their status or position; accepts <br />responsibility for own actions; follows through on commitments. <br />21. Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote <br />quality; applies feedback to improve performance; monitors own work to ensure quality. <br />22. Quantity - Completes work in a timely manner; strives to increase productivity; works <br />quickly. <br />23. Safety and Security - Observes safety and security procedures; determines appropriate action <br />beyond guidelines; reports potentially unsafe ar unsecure conditions; uses equipment and <br />materials properly. <br />Job Description - Director of Community Development Revised 3/05/09 <br />1 o(Juiy2 <br />