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Member questionsllnquiries to City staff <br />1. General. Council and board/commission communications with City staff should be limited to <br />normal City business hours unless the circumstances warrant otherwise. Responses to <br />Council questions posed outside of normal business hours should be expected no earlier <br />than the next business day. <br />2. Routine Requests for Information and Inauiries. Members may contact staff directly for <br />information made readily available to the general public on a regular basis (e.g., "What are <br />the library's hours of operation?" or "How does one reserve a tee time at the golf course?"). <br />Under these circumstances staff shall treat the member no differently than they would the <br />general public, and the member shall not use their elected status to secure preferential <br />treatment. The city manager does not need to be advised of such contacts. <br />3. Non-Routine Requests for Readily Available Information. Members may also contact staff <br />directly for easily retrievable information not routinely requested by the general public so long <br />as it does not require staff to discuss the issue or express an opinion (e.g., "How many traffic <br />lights are there in the City?" or "Under what circumstances does the City lower its flags to half <br />mast?") <br />4. Non-Routine Requests Requirinp Special Effort. Any member request or inquiry that requires <br />staff to compile information that is not readily available or easily retrievable and/or that <br />requests staff to express an opinion (legal or otherwise) must be directed to the city manager, <br />or to the city attorney, as appropriate (e.g., "How many Study Issues completed over the past <br />five years have required 500 or more hours of staff time?", or "What is the logic behind the <br />City's sign ordinances affecting businesses along EI Camino Real?"). The city manager (or <br />city attorney as appropriate) shall be responsible for distributing such requests to his/her staff <br />for follow-up. Responses to such requests shall be copied to all Councilmembers (if <br />originating from a Councilmember), relevant board or commission members (if originating <br />from a board or commission member), the city manager, the city attorney as appropriate and <br />affected department directors. <br />5. Meetinq Requests. Any member request for a meeting with staff must be directed to the city <br />manager or city attorney, as appropriate. <br />6. Public Safetv Restrictions. Under certain circumstances, requests for information regarding <br />operations or personnel of the Department of Public Safety may be legally restricted. <br />Applicable statutes include: The Peace Officers' Procedural Bill of Riqhts (California <br />Government Code Section 3300, et seq.), Confidentialitv of Peace Officer Records (California <br />Penal Code Section 832.5-7), and a number of exceptions to the California Public Records <br />Act, defined in Government Code Section 6254. Providing information in response to such <br />requests could violate the law, and might also violate due process rights that have been <br />defined for peace officers in the State of California. Accordingly, it shall be the policy of the <br />City of Sunnyvale to strictly comply with all applicable legal authorities governing the release <br />of Department of Public Safety information and records. <br />Do not disrupt City staff from their jobs <br />Elected and appointed officials should not disrupt City staff while they are in meetings, on the <br />phone, or engrossed in performing their job functions in order to have their individual needs met. <br />Do not attend City staff meetings unless requested by staff - even if the elected or appointed <br />official does not say anything, his or her presence implies support, shows partiality, intimidates <br />staff, and hampers staff's ability to do their job objectively. <br />Never publicly criticize an individual employee <br />Elected and appointed officials should never express concerns about the performance of a City <br />employee in public, to the employee directly, or to the employee's manager. Comments about <br />