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<br /> <br /> <br /> <br /> <br /> <br /> Topics which may Ue discussed at ar_; scheduled or <br /> <br /> special eval.uation session amy include, but not be limited <br /> to, service rate structures, franchi_se fee, penalties, free <br /> <br /> or discounted services, applicaticr of new technologies, <br /> <br /> system perforniar_ces, service provided, pragramming offered, <br /> customer complaints, privacy, amendments to this ordinance, <br /> <br /> judicial and FCC rulings, line extensior_ policies, and <br /> <br /> grantee or Gity rules. <br /> <br /> <br /> Members ef the general pub]_ic may adci topics either by <br /> <br /> working ttiroiigh the negotiating paxties or by presenting a. <br /> <br /> petition. If such a petition bears the valid signatures of <br /> fifty (50) or_ riore residents of the City, the proposed tcpic <br /> <br /> or topics sha]_1 be added to the list af i:oFics to be dis- <br /> <br /> cussed at the evaluatior sPSSion. <br /> <br /> <br /> (b) Operation and Maintenance of System and Review. <br /> <br /> <br /> <br /> (1) The grantee shall render efficient service, make <br /> r.epairs promptly, and interrupt service only for good caiise <br /> <br /> and for the sYiortest time possible. Such interruptions <br /> <br /> insofar possible shall be precedeci by rotice and shall occiir <br /> <br /> during the periads of minimum use of the system. Repeated <br /> outages will nat tie tolerated. System outages in excess of <br /> <br /> four per nonth sha.ll be deemed in.consistent with efficient <br /> <br /> service. Similarly, repeated systert failures at the same <br /> location(s) would indicate inadequate equipment mainter_ance <br /> <br /> and/or need 'Lcr equipment replacement. <br /> <br /> <br /> <br /> (2) 'V?rten there has been a pattern. of similar com- <br /> plaints made ox when tYiere exists other evidence, which, in <br /> <br /> the judgment of the City Council casts doubt en the re- <br /> <br /> liability or quality of cable service, the Ci.ty Council <br /> shall have the right and authority to compel the grantee to <br /> <br /> test, ar.alyze, and report on the performar.ce of the system. <br /> <br /> <br /> <br /> <br /> Page No. 11 <br />