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* This fee includes all of the services we provide, including all legal representation <br />in both collection and administrative matters, taxpayer notification, address <br />research, title research and data processing activities. Our clients are not <br />responsible for the payment of any expenses incurred by the Firm in the collection <br />of delinquent taxes. <br />* MVBA proposes a two-year contract with an annual renewal, thereafter. (See <br />Section V. beginning on Page 63 of this proposal) <br />(12) Ethical Conduct and Integrity <br />* MVBA gives careful consideration in every aspect of the collection program to <br />insure all property owners are treated equally and fairly. <br />* We maintain the highest ethical standards in our dealings with our clients and the <br />delinquent property owners. <br />* MVBA achieves the goal of maximizing collections in a professional and ethical <br />manner without embarrassing our clients with unfavorable publicity about <br />ourselves individually or as a law firm. <br />* Character and integrity are not just words at McCreary, Veselka, Bragg & <br />Allen. <br />McCreary, Veselka, Bragg & Allen <br />9 <br />